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The Housing & Residential staff are working on-campus and remotely in an effort to best support our campus community. We appreciate your understanding as we prioritize health and safety. Updates will be published to our COVID-19 information page as the situation develops. For the most recent information about the Fall 2020 Semester re-entry, please visit our Return to Campus site.


What kind of room repair assistance do you need?


Internet Issues and Technical Support

UNC’s Information Management and Technology can provide assistance with Wired and Wireless Internet, In Room Phones, and more. They can be contacted at the Technical Support Center Online or 970-351-4357 (970-351-HELP)



Jetz Service Company provides laundry service for the University.  Learn more about the answers to frequently asked questions regarding laundry on campus.

For repairs or issues with your on-campus laundry, call 1-800-530-5692 or visit the Jetz Service Company website.   On the website, click "Report A Problem" or use the Jetz Service App (Available for Android and Apple devices.)


Repairs, Maintenance and Work Orders

 For nearly all maintenance and repairs, students can visit our on-campus work order request system. Please select your building, and your room (or the area that needs maintained).  Please provide as many details as possible to your request.

We encourage students to use their UNC email address to receive an e-mail notification once the request has been received as well as updates about work completion.