TELUS Health Student Support

TELUS is an innovative mental health program that will provide 24/7 mental health and well-being support, free for students.

UNC is proud to launch the TELUS Health Student Support Program! 

TELUS Health Student Support provides students with free 24/7 mental health and well-being support, complementing UNC’s on-campus Counseling Center and other mental health resources 

Students should download the TELUS Health Student Support App in either the Apple App Store or Google Play Store to:

  • Access after-hours crisis services anytime the Counseling Center is closed or staff are unavailable. Services available in English, Spanish, French, Mandarin and Cantonese. (You can also access the crisis line toll-free by dialing 1-833-862-3272 from any phone.)
  • Access short-term scheduled counseling sessions via phone or video. Services available in 100+ languages, with more providers available to match your preferred culture and lived experience.
  • Give and receive support from college student peers across the country in a TELUS chatroom.    The hub is monitored for safety concerns by a mental health professional.
  • Access health assessments, virtual fitness, articles, podcasts, videos and more

When downloading, note that there are multiple TELUS apps available.  Be sure to choose the TELUS Health Student Support app.

TELUS counselors can support students with:

  • Adapting to new cultures
  • Being successful in school
  • Navigating relationships with friends and family
  • Handling stress, anxiety, sadness and loneliness
  • And much more.

TELUS Health Consultation line

Anyone concerned about the mental health of a student—faculty, staff, coaches, students, parents, family or friends—can now call TELUS to receive after-hours mental health consultation. Call 1-833-862-3272 toll-free. Save this number to your contacts so you will always have access to this consultation line. During business hours, we encourage third parties to first contact the Counseling Center for mental health consultation at 1-970-351-2496.