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The Bear Central team is here to help! The Financial Aid and Registrar’s offices are open 8 a.m. to 5 p.m. Monday-Friday in Campus Commons. The Bursar’s Office is open for in-person assistance 8 a.m. to 4:30 p.m. Monday-Friday in Campus Commons and remains available by phone or email until 5 p.m. You also can reach us by phone or email. Go Bears!

Bear Central

Bear Central, located on the second floor of the Campus Commons, is a hassle-free zone integrating the student services of the Office of Financial Aid, Bursar’s Office and Office of the Registrar in one central location.

Get help with billing, financial aid or registration questions and take care of other business — like updating your personal information, managing money, adding or dropping classes, reviewing grades and applying for your degree.

Check In Remotely

Short on time? Save your place in line by checking in remotely using BearQ. You'll get an estimated wait time and a heads-up when it's almost your turn. Learn more about BearQ.

You'll lose your spot in line if you don't arrive for your reservation. However, if you know you're running late for your reservation reply "M" to be pushed back in line to receive additional time.

Other ways to check in

Use the UNC Mobile App or the BearQ kiosk in Campus Commons.

Contact Bear Central

Campus Commons
Second Floor



Business Hours 

8 a.m. - 5 p.m.
Monday - Friday

BearQ is available during normal business hours.

Department Emails

All financial aid funds are applied to the student bill beginning the first week of school each semester provided the student and/or parent has completed all tasks for the aid to pay. Please review your Ursa account to make sure you have accepted your aid and completed any loan lender tasks required.  

All financial aid refunds will be provided by a mailed check or a direct deposit. Students will not be able to pick up refund checks at Bear Central in efforts to comply with UNC’s social distancing, health and safety measures.  

Bear Central Offices

Our Mission

Bear Central supports all UNC students in achieving their educational goals and enhances the student experience by delivering centralized, efficient and accurate integrated business services in a welcoming environment.

Bear Central strives to maximize the student experience in the following areas: financial aid, student accounts (bursar) and registration services; connecting students with the appropriate tools and information for success.