About Us
Tutorial Services is part of Division of Student Success at UNC and employs approximately 45-50 peer tutors, who provide free academic support to UNC students enrolled in undergraduate courses. We offer assistance in study skills and in the major subject areas of mathematics, the social and behavioral sciences, the natural sciences, and business administration. Individual and small group tutoring is available in about 130 undergraduate courses. Supplemental Instruction is available in about 5-10 courses each semester.
Centralized & Certified Program
The centralized nature of Tutorial Services is one of its greatest assets and offers the following benefits:
- Program visibility;
- Consistent and sustained academic support programming;
- Consistent standards for tutor hiring and training through CRLA;
- Consistent and sustained program evaluation and assessment;
- Collaborative opportunities with faculty and staff across campus.
The centralized model also increases the likelihood that students will use tutoring for more than one subject area. Through our campus partnerships, TS also provides tutorial support in several satellite locations, offering convenience and access to all UNC students.
National Certification
Through its affiliation with College Reading and Learning Association (CRLA), Tutorial Services enjoys the program prestige that goes with national certification. CRLA endorsement guarantees consistency and accountability in following best practices related to the hiring and training of peer tutors.
Peer Tutor Model
Our peer tutors and SI leaders are the heart and soul of our tutoring program. They facilitate learning, model academic success, and promote positive study habits. The peer model supports the student-centered aspect of UNC’s mission and fosters a collaborative learning environment through student-to-student interaction. It also offers a significant professional development opportunity to high-achieving undergraduate students.
Supplemental Instruction
SI provides assistance through regularly scheduled three 1-hour sessions each week that begin during the third week of the semester to review course content, facilitate student-centered learning activities, and foster independent learning strategies. National research data show that SI students earn higher exam and course grades and withdraw less often than non-SI participants. SI Leaders attend the class they support to stay current on course content.
Tutoring Staff
Melissa Hoffner
Director of Tutorial Services
Jamie Cobb
Program Coordinator of Tutorial Services
Alyssa Reed
Graduate Assistant
Caleb Sandoval
Graduate Assistant