Student Technology Road Map
The Student Technology Road Map provides helpful information for students and parents about using technology at UNC.
Welcome to the Student Technology Roadmap – your guide to navigating the digital tools and support systems that power student success at UNC.
Whether you’re a new student or a parent helping your student prepare for college life, this page answers some of the most frequently asked questions about campus technology. From managing UNC student credentials and connecting to wireless networks, to discovering tech-friendly study spaces, accessing free software and textbook resources, and getting hands-on help at the Tech Den, our on-site support center, we’re here to make sure students have everything they need to thrive in a connected learning environment.
Tech Tools & Support
Not finding the answer? IM&T provides a dedicated in-person help desk for issues related to Canvas, Ursa, Wi-Fi access, software, and basic device troubleshooting. Contact IM&T’s Tech Support today.
Your First Login
You are provided a UNC username (@bears.unco.edu) when you join the University. Your username provides access to a variety of applications and services. To look up your username and set your password, go to Account Activation and follow the step-by-step instructions. (Important note: you will need to enter your Bear Number to activate your account.)
Student Bear Number (a.k.a. 800 or 801 number)
Your student bear number will be at the top of your admissions letter. This number will be required for all transactions with the University. If you do not know your Bear Number you can find it by using the Bear Number Lookup tool.
Multi-Factor Authentication
All UNC Email (Office 365) accounts are configured with multi-factor authentication for added security. Multiple notification options are available, including mobile push notifications. Visit the Setup Multi-Factor Portal to get started.
Strong Password Tips
Think of passwords like the locks you use to secure your valuables: Stronger is better! Your passwords should be:
- At least 10 characters long
- A combination of letters, numbers, and symbols
- Changed at least every 120 days
- Secret (don’t share them with anyone!)
Password Reset and Account Recovery
Your UNC account password can be changed through Office 365 at any time. Be sure you set up account recovery options so you can get back in if you forget your password. Visit the password reset page to reset your password or check out your password reset options.
Students can easily connect to UNC’s wireless network by selecting UNC-Student from the list of available networks.
Need help? View our wireless connection guides.
UNC students can access tech-friendly study spaces throughout campus, including newly renovated student lounges and open-access library computers.
Student lounges can be located on west campus, in McKee Hall 101E, Candelaria Hall 0345, and Ross Hall 2263.
UNC students now have free access to Bear Print services! Each student receives a $20.00 print credit per academic year—automatically applied to your student account. Bear Print
Students get full access to Microsoft Office 365 tools. Install these tools on up to five personal devices. Use these tools online today!
Need FREE Tech Support? Stop by IM&T’s Tech Den located on the first floor of Michener Library (just west of the Bears Coffee Shop).
Visit UNC’s Bookstore for online resources to help students find the textbooks they will need for their courses. Find your course materials!
Need help finding the right tech resources or just looking for extra support? Reach out to IM&T Tech Support today!
