We offer a variety of services to help meet your needs. During your first visit (initial consultation) will give you an opportunity to meet with one of our staff to discuss your concerns. This will allow us to make an appropriate treatment recommendation within our center or to a referral in the community if we are unable to meet your needs. Reasons for visiting the Counseling Center may include, but are not limited to:
- Identity exploration
- Relationship issues
- Mood disorders
- Substance use
- Sexual assault
- Trauma-related concerns
- Grief or loss
- Other wellness concerns
Initial consultations do not require an appointment and are offered on a drop-in basis Monday through Friday between 1:00-4:00pm.
Typically, our services our short term in nature. On average, students visit us for five to six sessions. We look forward to discussing your individual needs to determine if our services are right for you.
We offer scheduled appointments and various groups during the 5 o'clock hour.
To initiate services, walk-in times are available Monday-Friday from 1pm-4pm.
24/7 Crisis Response Services can be accessed by calling 970-351-2496.
As health service providers, we are bound by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and are a confidential office on campus. Any information shared with us by a client cannot be shared with anyone outside of the counseling center staff without a signed release of information, including campus staff, faculty, students, or parents. Exceptions to confidentiality include risk of harm to self or others; abuse or neglect of a child, elderly adult, or an adult with disabilities; when mandated by a court order; or disclosing a threat to national security.
Availability & Wait Times
Like many other university counseling centers across the country, the demand for services has steadily increased at our center in recent years. While we consider the needs of each individual student and the urgency of their concerns and safety, students may wait up to several weeks or until the following semester to receive services depending on the point in the semester when contact is initiated.
If wait times occur, we will make every effort to offer other available services to students who are waiting for individual therapy, including group services, emergency/drop-in care, access through liaison offices, or to make an appropriate referral to services in the community.
Most students who receive individual therapy typically meet with their counselor once every two to three weeks. Should a student experience an acute crisis and require a higher level of care, we can discuss various options including supplementing individual therapy with group services or providing a community referral.
Counseling services are paid through student fees and can be accessed by students who are currently enrolled. There are no additional fees or charges for most of our services for UNC students, but please note the following:
- When Alcohol and Other Drug (AOD) Assessments are mandated as part of a sanction, there is a $50 fee per assessment.
- There is a fee for psychiatry services. Please see the Psychiatry section below for more information about fees for this service.
- Please note that each no-show incurs a charge of $15 that will be added to your student account if you fail to notify us in advance that you will not be attending your scheduled appointment. The missed appointment policy applies to all counseling appointments, including group, individual, and couples counseling.
- There is also a $50 no-show charge for all psychiatric appointments. Timely cancellation will allow appointment times to be offered to another student.
- Visit the Employee Assistance Program (EAP) page for more information about the services available to UNC employees.
Types of Services
We offer a variety of services, including group, individual, and couples therapy. Students also have access to psychiatry consultations and after-hours support. If you have questions about which of these services might be the best for you, come in to see us for an initial consultation. One of our counselors can provide a treatment recommendation based on your specific needs.
Services We Do NOT Offer:
Due to increasing demands for general psychotherapy services, we are unable to offer the following services:
- Emotional Support Animal (ESA) evaluations, accommodations, or services solely related to ESA documentation
- Counseling for extra credit requirements of a class (contact the Psychological Services Clinic for more information on this type of request)
- Mandated counseling
- Intensive substance abuse treatment
- Intensive eating disorders treatment
While we are not able to provide these services at our center, we are able to provide a referral to connect you with the services that will best meet your needs. Please give us a call at (970) 351-2496 or come in to see us if you have any questions related to the scope of our services.