UNC faculty, staff, and students have access to Zoom. Zoom is a cloud platform for video/audio conferencing and webinars across mobile devices, desktops, and phone conferencing. 

As of Monday, April 12, UNC has upgraded to a Zoom Enterprise account.

  • Employees with first.last@unco.edu accounts will automatically be upgraded to the Pro account. Employees will need to log in to their Zoom Pro accounts to activate the upgraded license. Go to https://unco.zoom.us to activate your Pro account.
  • Students, who would like a Zoom Pro account, will still need to contact IM&T.  Submit a ticket and search for "Zoom Pro" to request an upgrade. 
  • Account Access

    UNC employees and students have a dedicated Zoom portal to access their accounts.

    Canvas Access

    • Faculty and students can access Zoom meetings from within their Canvas courses, too. 
    • Faculty - IDD created a tutorial on how to activate Zoom in our Canvas courses. Getting Started with Zoom (6:40 into video)
  • Schedule a Meeting

    If you would like to schedule a meeting outside of Canvas within Zoom, the process is simple. 

  • Meetings vs Webinars

    Microsoft Teams gives users the option to create either a Meeting or a Live Event. What's the difference?

    Meeting:

    Zoom Meetings are designed for synchronous collaboration. Currently, a Teams Meeting is limited to a total of 300 people. Participants can mute/unmute audio and interact with other participants. Host can assign participants to breakout rooms. Meetings are best used for smaller, collaborative efforts.

    Zoom Webinars:

    Webinars are similar to a virtual auditorium. They are ideal for large audiences or events that are open to the public. Typically, webinar attendees do not interact with one another. Though Zoom provides options for you to get more social with your attendees, your average webinar has limited presenter who to the audience. Webinars do not allow for participants to join breakout rooms. Webinars are available for up to 1000 attendees can join the event but can only participate via text-based Q&A. Zoom Webinars are best used for one-to-many presentation.

    To schedule a Webinar, you must request a session via IM&T.

    Submit a Ticket

    Search for "Zoom Webinar Request." 

  • Tutorials

  • Security

    Zoom has spent the last few weeks making changes to ensure a secure user-interface. UNC has some suggested practices to help secure your sessions and content. 

  • Bandwidth Requirements

    Zoom - Zoom Support

    The bandwidth used by Zoom will be optimized for the best experience based on the participants’ network. It will automatically adjust for 3G, WiFi or Wired environments.

    Recommended bandwidth for meetings and webinar panelists:

    • For 1:1 video calling:
      • 600kbps (up/down) for high quality video
      • 1.2 Mbps (up/down) for 720p HD video
      • Receiving 1080p HD video requires 1.8 Mbps (up/down)
      • Sending 1080p HD video requires 1.8 Mbps (up/down)
    • For group video calling:
      • 800kbps/1.0Mbps (up/down) for high quality video
    • For gallery view and/or 720p HD video:
      • 1.5Mbps/1.5Mbps (up/down
      • Receiving 1080p HD video requires 2.5mbps (up/down)
      • Sending 1080p HD video requires 3.0 Mbps (up/down)
    • For screen sharing only (no video thumbnail): 50-75kbps
    • For screen sharing with  video thumbnail: 50-150kbps
    • For audio VoiP: 60-80kbps
    • For Zoom Phone: 60-100kbps

    Recommended bandwidth for webinar attendees:

    • For 1:1 video calling: 600kbps (down) for high quality video and 1.2 Mbps (down) for HD video
    • For screen sharing only (no video thumbnail): 50-75kbps (down)
    • For screen sharing with video thumbnail: 50-150kbps (down)
    • For audio VoiP: 60-80kbps (down) https://support.zoom.us/hc/en-us/articles/201362023-System-Requirements-for-PC-Mac-and-Linux 
    • System Requirements for PC, Mac, and Linux
      • This article covers: System requirements Supported operating systems Supported tablet and mobile devices Supported browsers Processor and RAM requirements High DPI support Bandwidth requirements.