Would you like to connect your gaming device or wireless speakers to UNC's Wi-Fi network? UNC utilizes a system called Captive Portal to register personal devices on-campus.
Steps to Register Your Device
**You will need the MAC address from your device before you proceed.**
- Review the lists of approved devices (at the bottom of this post) to confirm that your device can be registered.
- Go to our Support Portal and login with your UNC username/password.
- In the Get Help... search bar, type "DEVICE REGISTRATION".
- The service request called "Device Internet Registration" will appear on the left hand side under the SERVICE REQUEST section. Click the More Info button then select New Request.
- Fill out all of the required information and submit the request, including the MAC address for your device.
- You will receive an email once your device is registered through the system.
- Reboot your device and it should be ready to be used on the network.
Approved Devices
- Gaming Devices
- Nintendo Switch
- Nintendo Wii U
- Nintendo 3DS/2DS
- Playstation 4
- Playstation 3
- Playstation Portable (PSP)
- Xbox One
- Xbox 360
- Streaming Devices
- Amazon Echo
- Amazon Echo Dot
- Amazon Echo Show
- Amazon Fire TV
- Amazon Fire TV Stick
- Apple TV (including Airplay feature)
- Roku
- Roku TV
- Smart TVs
- Smart Blu-ray players
- Wireless speakers
- Wireless Printers
Non-Approved Devices
Please note that certain types of devices are not allowed to be used on campus, including but not limited to:
- Personal routers
- Access points
- Network switches
- Cell signal boosters
Non-Supported Devices
Please note that certain types of devices may or may not be able to connect to our wireless network:
- Google Home devices
- Google Chromecast devices
- Nintendo Wii (USB-to-Ethernet adapter required)