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Tech Tips

Getting Online

Getting Online

Wireless: Use UNC's secure "Enterprise" network for your privacy and safety. The Enterprise network will require a two-step authentication process (can authenticate for 60 days). Visit UNC's Wireless Help - Staff for more information.

Virtual Private Network (VPN): Connecting from off-campus? The VPN allows you to connect to UNC's resources, securely. For access, visit UNC's VPN Guide.

Email and  Telecommunications

Email and Telecommunications

Email: You can access your email from home via the Outlook-Office365 portal.

Want access to your email on your mobile devices? Check out UNC's guide for Mobile Email.

Conferencing: You can access conferencing through Microsoft Teams or through Zoom.

Campus Directory

Tech Tools

Tech Tools Icon

  • Purchasing Technology: Please visit UNC's Guide to Desktop and Laptop Purchases, or for information on purchasing toner or other equipment, visit UNC's Guide to Institutional Technology Purchases
  • Microsoft Office: You can access Office365 online. UNC staff can also download Microsoft Office via the portal for free. Simply click on the "Install" link while visiting the online portal.
  • Adobe CC: If you use Adobe products as a part of your employment at UNC, you can request an account via the tsc.unco.edu portal. Search for ADOBE CREATIVE CLOUD REQUEST and complete the required information. Need Adobe for personal use? You can use your unco.edu email to receive a discount on the CC suite through the Adobe CC Portal.
  • Printing: Looking for a printer? Visit the Pharos Install Packages  page for printers in your building. You can also visit the Bear Print Portal to access printers via the cloud. For more help, please visit our Bear Print guide. 

Featured Services


Search the knowledge base or submit a help ticket through the Support Portal. 


Access Ursa (Banner) to find employee information (pay stubs, W2s, etc.) and faculty information like class rosters, course lists, and submitting grades. 


Access the online version of Office 365. On the portal's main page, you can click on the OneDrive icon to access saved files. 


Staff can access UNC's WI-Fi via "Enterprise" network. If you are experiencing issues, please visit the help guide. 


LinkedIn Learning (LIL), formerly Lynda.com, is on online learning portal where you have access to workshops on Canvas, Office365, and more. 


Insight is the reporting tool in Ursa that UNC Faculty and Staff can use to view a menu of existing reports.


Qualtrics is a web-based survey software tool available to UNC faculty and staff to support research, program evaluation, and assessment.


If you need to access UNC's resources from off-campus, you may need access to the Virtual Private Network (VPN). The VPN allows you to connect to UNC's resources, securely.