Technology Resources: New Accounts

The process for getting new faculty/staff 'first.last name' accounts has changed.

New faculty and staff accounts are automatically created 24 hours after Human Resources has entered the required information to mark the new employee as active in Banner.

Please note that the process for student employees and graduate and teacher assistants has not changed, and the full account creation must be requested from the IM&T Support Portal.

Additional details for faculty and staff accounts

Once the new faculty/staff account has been active in Banner for 24 hours, the new employee should visit Ursa to activate their new account. By default, they will have access to Ursa, email and Canvas. If the new faculty or staff needs additional access (department shares, distribution lists, etc.) a "New Employee Additional Access Request" will need to submitted.

Where to request additional access

All additional access requests must be submitted through the IM&T Support Portal. Use the search bar to type “Additional Access," and select the service request option,“New Employee Additional Access Request.”

Additional details for SEMP, graduate and teacher assistant accounts

All student employee and GA/TA 'first.last name' accounts, regardless of role, must be requested through the IM&T Support Portal. Please note that all accounts will be deactivated when the individual no longer works with UNC.

When and where to request a new account

It is recommended that accounts are requested prior to the employee’s start date. Accounts are typically created within two business days from when the request is received except for high-volume times (start of semesters).

All new account requests can be submitted through the IM&T Support Portal. Use the search bar to type “New Account,” and select the service request option called, “New Account Request (GA, TA, SEMP)”.