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COVID-19: News and Campus Updates | University Resources | COVID-19 County Status | Fall 2021 Plans

Insurance Claims

If you are on the UNC Student Health Insurance and need to file a claim so that the insurance company can reimburse you, follow these instructions:

  • Save all itemized bills including those being accumulated to satisfy your deductible.
  • An itemized bill from a Doctor or Hospital must include:
    • Name and address of provider
    • Tax Identification number of the health care provider
    • The name of the patient receiving services or supplies
    • The date services or supplies were provided
    • Each charge, service, and supply
    • A description of the services or supplies
    • Diagnosis or illness

Send all bills and receipts to:

     PO Box 188061
     Chattanooga,TN 37422-8061

If you need assistance with filing a claim or have other questions regarding your policy, contact:

     Academic HealthPlans, Inc.
     P.O. Box 1605
     Colleyville, TX 76034-1605