If you are on the UNC Student Health Insurance and need to file a claim so that the insurance company can reimburse you, follow these instructions:
- Save all itemized bills including those being accumulated to satisfy your deductible.
- An itemized bill from a Doctor or Hospital must include:
- Name and address of provider
- Tax Identification number of the health care provider
- The name of the patient receiving services or supplies
- The date services or supplies were provided
- Each charge, service, and supply
- A description of the services or supplies
- Diagnosis or illness
Send all bills and receipts to:
PO Box 188061
If you need assistance with filing a claim or have other questions regarding your policy, contact:
Academic HealthPlans, Inc.
P.O. Box 1605
Colleyville, TX 76034-1605