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Getting Started with BearQ

Get in line for Bear Central from anywhere on campus using BearQ. Find one of the kiosks located throughout the Campus Commons or check in remotely.

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Download the UNC Mobile App

It's available for both iOS and Android devices. Once you've got it installed, find "Bear Central - BearQ" from the navigation.

Download on the App Store

Get it on Google Play

Check in online

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Join the line virtually

We'll tell you an estimated wait time for the services you need. Once confirmed, you're free to go about your business!

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Get updates via text

You'll get a list of commands you can use to manage your reservations and a message 15 minutes before it's your turn. Reply "M" to request additional time (maximum of two times).

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Check in at Bear Central

Head up to Bear Central on the second floor of the Commons and let the attendant know you've arrived.

Contact Bear Central

Campus Commons
Second Floor



Summer Office Hours

(May 10 - July 26)

Monday - Thursday:
8 a.m. - 4:30 p.m.
8 a.m. - 12:30 p.m.


BearQ is available during normal business hours.

Department Emails


Other details

Just some important things to know so we're all on the same page.

Managing your reservation

Please refer to the welcome message for a list of commands to make changes. You can also reply "W" to switch your notification preferences from text messages and phone calls. Reply "N#" (replacing # with a number) to set the number of minutes before we notify you.

Missed reservations

You'll need to start a new reservation if you don't arrive in time. You can also reply "M" to request additional time (maximum of two times).

If we've reached maximum capacity

During peak hours, you may be unable to request a place in line.

Services towards the end of the day

Please arrive by 4:30 p.m. regardless of your estimated wait time.

Only available at UNC's main campus

BearQ is only available at Bear Central in the Campus Commons.

Start your reservation without providing a cell phone number

Visit the kiosk at Bear Central if you would prefer to not provide your cell phone number.

BearQ is powered by QLess. Message and data rates may apply. Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Watch is a trademark of Apple Inc. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google Inc. Android is a trademark of Google Inc.