Spring 2021 Online Fees
Dear Bears,
As UNC has worked to pivot and respond to the rapidly changing impacts of COVID-19, we have endeavored to make sure our students do not bear the burden of addressing those changes. Prior to the start of the 2020-21 academic year, UNC made the decision not to charge online fees for courses that changed from in person to online as a result of COVID-19 health and safety protocols.
While tabulating our spring semester census numbers, such as total number of students, courses, and financial data, it was discovered that some students were erroneously charged online fees for spring 2021 courses that were changed from in person to online due to COVID-19.
The online course fee is $15 per credit hour. Students who are impacted will receive a credit to their student account. This fee should not have been applied to courses that were originally scheduled as in-person courses and suddenly shifted to remote delivery because of COVID-19.
This error occurred only for the spring 2021 semester. Students affected will receive an email from the Bursar’s Office within the next 24 hours, and accounts will be credited as early as this week. Students taking courses that were originally scheduled to be delivered online will not receive an account credit.
It is our intention to be as transparent and fair as possible as we navigate the constantly changing landscape due to the pandemic. We are working diligently to ensure unintentional charges are credited quickly to those impacted students.
If you have billing questions or concerns, please do not hesitate to contact the Bursar’s Office at 970-351-4UNC (4862) or by email at bursar@unco.edu.
Sincerely,
Mark R. Anderson
Provost and Senior Vice President
Academic Affairs
Michelle Quinn
Senior Vice President
Finance and Administration
View List of Impacted Courses
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For More Info
If you have questions about billing or receiving your credit(s), contact the Bursars Office at bursar@unco.edu or call 970-351-4862.
If you have questions about why certain courses were moved from in person to online due to COVID-19, please contact the faculty member who teachers the course.
Frequently Asked Questions
- How will I receive the credit?
The fee will show up on your student account as a negative amount in the charge column with a description of “Online Course Fee GR” for graduate students or “Online Course Fee UG” for undergraduate students. The credit will show up with a positive amount in the “Charge” column with a description of “A/R Refund to Student;” if there’s no outstanding balance on your student account, then you will receive a credit for the online fees.
Below is an example of what you can expect to see in your student account in Ursa:
If you don’t have a direct deposit set up, then you’ll be mailed a check instead. Due to public health guidelines, UNC can’t distribute refunds in person. Direct deposit accounts must be activated prior to your refund being processed, otherwise, a paper check will be generated and mailed. Please verify that your local mailing address is correct in Ursa as that listed address will be where UNC will mail your check.
To review your listed address, visit ursa.unco.edu and use these instructions (PDF) to view and/or change your address.
