There are two main reasons we don't give out student dining information to parents.
The first reason is because the FERPA form is stored electronically in a system we
don't have immediate access to. The second reason is because we are not able to verify
the identity of who we are talking to over the phone. We have to be very careful about
who we give information to and how we do that.
Once we confirm that the FERPA form has been signed, is up-to-date, and is on file,
we will email the information to the student, informing them that their parent has
requested the specific information. In the email to your student, we will explain
that it is up to them to share that information with you.
(Note: We see this as a great opportunity for you to contact your student and talk
to them about their dining plan. You can have a conversation about how many times
they're using their meals in the dining rooms, if they're running low on Dining Dollars,
or if they are getting nutritionally sound meals. This is also great practice for
your students to work on finding this kind of information out for themselves - and
how to do that. It's a great learning opportunity.)