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COVID-19: News and campus updates | University policies and resources

Frequently Asked Questions

Browse the list below of frequently asked questions regarding our return to campus for the Fall 2020 semester, the university's response to those questions and other important information for students, faculty and staff.

  • How is UNC assessing and making decisions about fall operations?

    The health and safety of our students, staff, and faculty is a top priority. We continue to monitor developments at the state and local level every day as we progress to the start of the fall semester; things are still very fluid. We are in regular conversations with the Colorado Department of Higher Education, the Colorado Department of Public Health and Environment, and Weld County Public Health officials to be sure that our plans on aligned with best practices for maintaining the health and safety of our community.  Our goals are to offer the best possible educational experience for our students in a responsible way that meets the standards established by public health officials. Fall Re-Entry Task Forces were formed in late spring that have been working to outline and implement campus policies and procedures.

    COVID-19 requires a fluid and adaptable response. While it is our plan to maintain the traditional semester schedule, we also are planning for different scenarios that may emerge between now and the start of the semester, and that may occur during the fall semester and will respond in a way that is responsible to the health and safety of our campus community as the COVID-19 situation evolves.

  • How can faculty and staff request cleaning supplies and PPE?

    Campus departments that need to request personal protective equipment (PPE) or cleaning supplies can submit the standard Facilities Management work order.

    FM warehouse will email the requestor when the supplies are ready for pickup at Parsons Hall (based on availability). A Fund, Org, Account and Program (FOAP) is not required on the request form for COVID-related items. As a reminder, employees are required to wear face masks they supply on their own (more information).

Fall Semester Schedule/Break

  • Has the course schedule been modified for the fall?

    The revised academic schedule is now available online for students to review. The updated academic schedule shows when, where and the type of delivery method (traditional face-to-face, mixed face-to-face or fully online) that will be used in each course this fall. Students are encouraged to contact their advisor before making changes to their fall class schedule. More information can be viewed at unco.edu/fall20.

  • Will students leave campus after Thanksgiving break and conduct the remainder of classes online for the fall semester?

    While it is true that many Universities have decided to not return after the fall break, UNC has currently decided to maintain our regular fall academic calendar.  This decision was made in consideration of the student population at UNC.  UNC has a relatively small out-of-state student population. 

    In addition, many of our students travel to their homes for weekends during the term or commute daily to campus from different parts of Colorado.  We would encourage students living on campus to consider minimizing these trips home to lower their risk of exposure as well as those of their on-campus and at-home households. This mitigates the impact on community health that the single event of travel surrounding the fall Thanksgiving break may have.  Finally, many of our students are dependent on services at the University and have indicated the importance and need of in-person access to these services. 

COVID-19 Safety Measures & Protocols 

  • What has UNC done to modify the environment of campus to make it safe for the fall?

    UNC Facilities Management is in the process of creating a safe environment in all campus settings with the use of signage, markings, sanitizing stations, removal of furniture and more. This information can be found in the UNC Campus Reopening Guide (PDF).

    UNC Facilities Management is hanging COVID-19-specific signage and markings in each building on campus to inform/remind community members and visitors of required measures to help prevent the spread of COVID-19. Compliance with posted signs and notices is required.

    Hand sanitizer dispensers are being installed near all major entrances as well as floor markings for safe distancing for any queues or waiting areas.

    Signs have been designed solely by University Advancement in order to provide a consistent, UNC-branded template for use on campus. Facilities is providing files for the approved signage for departments to add/replace them as needed.

  • Has UNC modified air flow or HVAC in buildings?

    Facilities is also reviewing and working with HVAC building-by-building to increase the amount of fresh air from outside and reduce the amount of air recirculating in most buildings to minimize potential spread of contaminants. Because there are significant differences in HVAC age and design per building, there is no single configuration that can be used campuswide.

  • Are space modifications being made across campus to address social distancing and state guidelines?

    Glass or acrylic screens are being installed in areas that require interactions between guests and reception personnel where distancing cannot be maintained, such as in the Campus Commons.

    Furniture is also being removed to reduce public touchpoints in all settings including classrooms, workspaces, meeting rooms, lobbies, etc. Receptacles for used/discarded personal protective equipment will be available in each building, as well.

  • How should people utilize shared spaces and elevators, stairs and hallways to accommodate for social distancing and state guidelines?

    Using stairs instead of elevators is encouraged whenever possible. Instructional signage will be displayed regarding elevator-use protocols including passenger limits and safe distances while in the elevator.

    Many stair towers in campus buildings are too narrow to provide a six-foot distance. Signage will be placed at these locations that directs people to keep to the right when they go up or down the stairs.

    Shared spaces include meeting rooms, workspaces, classrooms, laboratories, fitness areas in Campus Rec and more:

    • Consider reducing the number of in-person meetings as much as possible.
    • Seating should accommodate six feet of social distancing in all instances, which may require the removal or readjustment of furniture.
    • Fixed seats should be marked off and closed for social distancing.
    • Each classroom will be equipped with sanitizing supply stations, and faculty members should wipe down shared furniture and equipment, like lecterns, at the start and end of every class.
    • Whiteboard pens and erasers will be removed in all settings, and individuals are encouraged to bring their own as needed.

    For more detailed information, please view the UNC Campus Reopening Guide (PDF). For questions, please contact Facilities at facilities@unco.edu or 970-351-2446.

  • How can faculty and staff request cleaning supplies and PPE?

    Campus departments that need to request personal protective equipment (PPE) or cleaning supplies can submit the standard Facilities Management work order.

    FM warehouse will email the requestor when the supplies are ready for pickup at Parsons Hall (based on availability). A Fund, Org, Account and Program (FOAP) is not required on the request form for COVID-related items. As a reminder, employees are required to wear face masks they supply on their own (more information).

  • Is there a faculty handbook that provides guidance to faculty for the fall semester?

    The Academic Affairs Task Force has developed a Fall 2020 Return to Campus Handbook for Faculty that's now available online. The handbook includes recommended policies, procedures and practices related to COVID-19.

    If you have questions, please direct them to the Academic Affairs Task Force or email coronavirus@unco.edu.

  • How can I find out if a campus department or office is operating differently this fall?

    A new Operations Directory has been created and posted on the Return to Campus website. University offices and services can report how they're operating this fall, such as hours of operations, online, in-person, a mix of services so that the campus community is informed of each office's new operating procedures this fall. If you're a staff or faculty member in charge of an office or a program, please submit that information via the online form.

  • Is UNC conducting daily mandatory screenings for campus?

    With the exception of a few, high-contact areas, such as Athletics and Dining Services, UNC is not conducting daily active symptom screening as students, faculty and staff come to campus. It’s expected that members of the campus community are monitoring their health and conducting self checks on a daily basis. If a person develops symptoms, such as a fever, cough or loss of taste or smell, they should isolate themselves and contact their health care provider.

  • I am an employee, what steps should I take to conduct my health screening and what should I do if I think I've been exposed?

    Any employee expected to work on campus must conduct a health screening each day before coming to campus. If new onset, non-chronic COVID symptoms are present, the following steps should and will be taken:

    1. The employee should contact his/her supervisor to report COVID symptom(s) and stay home or leave campus immediately.
    2. The supervisor should submit the health screening form on behalf of the symptomatic employee; the submitted health screening form routes to Human Resources.
    3. HR will contact the supervisor to confirm receipt of the form, provide additional information and confirm that the employee has been directed to stay home (or has been sent home) per state guidelines.
    4. More information and details are included in the Quick Reference Flowchart for Employee Health Screenings. (Note: If an employee is not experiencing symptoms the form should not be submitted.)

    The employee should contact his/her supervisor to report COVID symptom(s) and stay home or leave campus immediately.

  • What types of COVID-19 training is available to faculty and staff? Is it mandatory?

    Faculty and staff can access the training by visiting UNC’s Canvas portal: Canvas Log In for UNC Faculty & Staff. Employees should log in to Canvas using their UNC email and Ursa password.

    The COVID training will appear in the list of courses (and dashboard) settings. The COVID training contains a video that highlights the important aspects of returning to UNC during the pandemic. Resources mentioned in the video will also be listed in the course with linked materials for easy access. The course should take approximately 15-20 minutes to complete, and all employees (faculty, classified and exempt) should complete the training as soon as possible.

    Please note: Employees may see multiple training courses listed in their dashboard (COVID- Employee, Supervisor and/or Student). Please choose the training that aligns with your current role at UNC (supervisors should complete the supervisor training). Employees only need to complete one course; there's no need to complete multiple training sessions.

    Please contact Human Resources at 970-351-2718 or human.resources@unco.edu for questions. If you have technical issues logging in to your Canvas account, please submit a ticket with IM&T.

  • How can I obtain a COVID-19 test on campus?

    The Student Health Center is providing testing for students, faculty and staff; before showing up in-person, please call 970-351-2412 if you have any symptoms.

  • What is the difference between quarantine and isolation?

    If you have COVID-19 symptoms, have been exposed to novel coronavirus (and are asymptomatic) or have tested positive you must self-quarantine/isolate for 14 days per CDC guidelines. 

    • Quarantine separates and restricts the movement of people who were exposed to someone who was diagnosed with COVID-19 to see if they become symptomatic and/or test positive.
    • Isolation separates sick people with a contagious disease (a confirmed COVID-19 case) from people who aren't sick.

Travel

Events

Housing

  • Is the housing application still open?

    At this time, the housing application is still open. You can still apply for on-campus housing through your Ursa account by clicking on the Online Housing Contract under the “General Information” section or .

  • What's being done to prepare for fall semester on-campus housing?

    Housing & Residential Education has establishing plans surrounding health and safety in the residence halls for the fall semester. Our intention is to provide students with a positive on-campus experience while adhering to all local, state, and federal protocols. These plans may change as we continue to monitor and respond to recommendations and guidelines from the appropriate authorities. More information can be found by visiting www.unco.edu/coronavirus.

    We continue to educate our residents and staff regarding taking basic proper precautions around health and safety, including handwashing, sanitizing, staying home when feeling sick, and avoiding others who may be sick. This includes display of digital signage in buildings and common spaces, as well as distributing prevention messaging throughout the halls.

    Additionally, and in consideration of the health and safety of our residents and staff, we have modified the following:

    • The frequency and the level of cleaning in all open Housing & Residential Education facilities has been increased and will continue at a high-level throughout the academic year.
    • Prior to residents moving in, all housing spaces will be deep cleaned following the most up-to-date cleaning guidelines for COVID-19.
    • Maintenance and other staff entering into residential spaces will be minimized to reduce contact via surfaces.
    • We have suspended all residence hall tours.
    • We ask that any students currently residing in the residence halls limit the number of packages they receive.
    • We are planning virtual and hybrid residence hall events throughout the semester.
    • We will handle our conduct hearing processes via phone unless there is necessary in-person consultation which will be arrange on a case-by-case basis.
    • Community bathrooms will be cleaned and disinfected routinely every two hours during the custodial workday by the Facilities Management Custodial team.
    • Hand sanitizer stations are near most main entryways/front desks, however we encourage residents to practice regular hand washing (i.e. after passing through public spaces, before and after eating, after using the restroom, etc.).
  • How is UNC Housing cleaning the shared spaces and residential halls?

    The frequency and the level of cleaning in all open Housing & Residential Education facilities has been increased and will continue at a high-level throughout the academic year. Our Facilities Management Custodial team is using a CDC and EPA recommended product for Coronavirus cleaning. This includes high-touch surfaces (elevator buttons, tables, commonly used doorknobs, stair railings, etc.) This team is also refilling all soap dispensers regularly to encourage the campus community in frequent handwashing. Prior to residents moving in, all housing spaces will be deep cleaned following the most up-to-date cleaning guidelines for COVID-19. Maintenance and other staff entering into residential spaces will be minimized to reduce contact via surfaces.

  • Is hand sanitizer available at the residence halls?

    Yes, hand sanitizer stations are near most main entryways/front desks, however we encourage residents to practice regular hand washing (i.e. after passing through public spaces, before and after eating, after using the restroom, etc.).

  • How often will community bathrooms be cleaned?

    Community bathrooms will be cleaned and disinfected routinely every two hours during the custodial workday by the Facilities Management Custodial team.

  • Will there be cleaning supplies in the residence halls? What should I bring when I come to campus?

    UNC Housing & Residential Education will continue to provide vacuums, brooms, dustpans, and mops. Students will need to bring cleaning and disinfecting supplies approved by the Centers for Disease Control and Prevention (CDC) and the Environment Protection Agency (EPA)-approved to clean rooms daily. Housing will provide cleaning guidelines and recommendations for your room. We recommend that you bring some of the following products:

    • Clorox Bleach Free Wipes
    • Lysol Clean & Fresh Toilet Bowl Cleaner
    • Disinfecting wipes
    • Lysol Kitchen Pro Antibacterial Cleaner
    • Lysol All-purpose cleaner

    Please note we do not recommend bleach products, pure ammonia products, or abrasive cleaners, particularly for wood furniture, cloth seating, countertops, or other porous surfaces. Any surfaces or items damaged beyond normal wear and tear will charged for at the student’s check out.

    We suggest bringing medicines like Tylenol / Acetaminophen, EPA approved cleaner (preferably non-bleach), personal hand sanitizers, enough masks to wear a clean one each day of the week, and a thermometer.  For a full list of things to bring, view our Move-In Guide.

  • How will move-in work for Fall 2020?

    UNC’s move-in process will begin August 14, 2020, and all residential students will be assigned a specific date and 30-minute move-in time between the 14th and 20th. Please check your bear email to see the email sent out with your scheduled time for moving into your room. Scheduled times will allow for sufficient social distancing for students and their families. Students are encouraged to arrive early to take advantage of their full 30-minute scheduled move-in time. Once your belongings are in your room, you may take additional time to unpack.

    However, you will not be able to extend their time during the move-in process and will have to wait to move other items in if you cannot move everything in during that time. You may have two support people from your family unit to help you move your belongings into your room. Large moving carts that should hold most belongings will be provided for students to move things in quickly.

  • I have not received my move-in time, date, or room assignment. When will I receive my information?

    Housing and Residential Education continues to make room assignments on a daily basis. Once they have assigned a room to a student, a scheduled move-in date and time for each student will be assigned. Once Housing & Residential Education has completed the room and move-in assignments, emails will be sent on a weekly basis with details. Thank you for your patience as we have many rooms and schedules to assign.

  • I would like to change my move-in time and date for Fall 2020, how can I do this?

    We encourage you to keep your assigned move-in time unless it is an emergency or impossible for you to move in on your assigned date and time. However, if you need to change your move-in date and time, please email your respected Neighborhood’s front desk email:

    • The Mesa Neighborhood (mesa.desk@unco.eduincludes the following halls: Bond, Brown, Dickeson, Luján, Sabin Hall, Snyder Hall, Wilson Hall, Wiebking Hall, Hansen Willis, and 8th Ave. and 9th Ave. University Owned Houses (Florio House, Martin House, and Trotter House).
    • The Ridge Neighborhood (ridge.desk@unco.eduincludes the following halls: Lawrenson Hall, North Hall, and South Hall 
    • The Basin Neighborhood (basin.desk@unco.eduincludes the following halls: Turner and Harrison
    • Arlington Park and 10th Ave. University Owned Houses email arlingtonpark.desk@unco.edu
  • Can I stay in my room or apartment after the 30-minute move-in or do I need to leave?

    You can use the 30-minute move-in to checked in and get all your belongings into your room or apartment. After this 30 minutes, you can stay in your space to unpack and get settled. After you move all your belongings in, you can start living there for the Fall 2020 semester.

  • How can I be assigned to a single room for the 2020-2021 year? 

    If you would like to be put on the waiting list for a single room, you can email us back from your Bearmail with your name, bear number, and your side of campus and hall preference. However, we will not be working through the single room waiting list until late July/early-August. 

    UNC also has limited space available in Wilson Hall, located in The Mesa Neighborhood, for students who wish to have a single room. The cost is the Tier 1 price plus $525 single room fee per semester. If you would like to change your current room assignment to a single room in Wilson Hall, you will need to complete this agreement. Availability is limited.  

  • Can I have guests in the halls?

    Residents are not permitted to have non-resident guests visit their rooms, suites, or apartments. We feel this is the best way to help comply with the distancing guidelines recommended by the county and state. While the weather permits, we encourage you to connect with friends and family outside while maintaining appropriate distancing. Residential facility public spaces may be open to hosted guests if the mask policy, capacity limits, appropriate distancing, and other considerations are maintained.

  • What happens if I get sick while I’m living on campus?

    Please call the Student Health Center at 970-351-2412 to report your symptoms. There will be an initial assessment completed to determine the next steps, which may include COVID-19 testing, isolation, and quarantine. If you are feeling ill, you will need to isolate yourself by remaining in your room and stay away from others.

    The Student Health Center will notify Housing to follow the isolation plan. The university is developing a plan to isolate students who test positive while living in the residence halls. We will provide detailed information as soon as it is finalized.

    COVID-19 Testing

    The UNC Student Health Center provides testing services for UNC Students and UNC Staff/Faculty. Anyone wanting a test must call 970-351-2412 for next steps and instructions before going to the Health Center.

    If you are getting tested, you must bring a current insurance card for insurance billing and a photo ID. The cost of the COVID test is covered by insurance at 100%, however, there will still be a charge associated with the office visit. If your insurance has a co-pay, the co-pay and the office visit is subject to the deductible and your out-of-pocket expense is dependent upon your insurance plan.

  • What if my roommate gets sick?

    If you are living on campus and your roommate become ill, you will need to contact your Neighborhood Coordinator and notify your Resident Assistant or Community Assistant. It is imperative for all members of the campus community to follow the recommendations and protocols to reduce the spread of the virus and to protect ourselves as well as others in the community.

    • Wash your hands frequently with soap and water for a minimum of 20 seconds, or, as an alternative, use alcohol-based hand sanitizer.
    • Avoid touching your eyes, nose and mouth.
    • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
    • Stay home if you are sick and avoid close contact with people who are sick.
    • Cover your cough or sneeze with a tissue, throw the tissue in the trash and wash your hands.

    Housing will work with you and your roommate on the necessary steps to relocate and/or disinfect the shared space. The university is developing a plan to isolate students who test positive while living in the residence halls. We will provide detailed information as soon as it is finalized.

  • If classes are online-only for the fall semester, will my housing deposit be refunded?

    No, your housing deposit will not be refunded. Housing will remain open throughout the duration of the fall semester. Room and board charges will be applied for on campus housing regardless of the modality of your classes. 

  • If my classes are a hybrid of online and in-person learning, will I still be charged the full cost for my on-campus housing?

    Room and board charges will be applied for on campus housing regardless of the modality of your classes. More specific details will be found in the Housing License Agreement and forthcoming Addendum.

  • What happens with my Housing and Dining Contract if I can’t move into campus housing or all my fall classes are online?

    The UNC Housing Contract is binding at the time you completed the contract and agreed to its terms. UNC Housing will remain open throughout the academic year. Students are encouraged to take at least one class in a face-to-face component to assist them in their transition to college. Data supports that learning in a residential environment supports higher persistence thru to graduation, which is why we require first-year students to live on campus.  

    You may complete a Petition for Release form if your classes are all online for the fall 2020 semester.  Through this petition for release process, students who are taking all of their classes online can request an exemption to the live-on campus requirement to live at home with a parent/legal guardian (for the Fall 2020 semester only), even if they are outside of the current local area requirements. The housing deposit will be held for the Spring 2021 semester when the student is expected to be back living on campus to fulfill the academic year contract that was signed.

    Under the terms of the Housing and Dining Contract, if you cancel your housing contract/assignment before you move in you will not receive your deposit back.

  • What are the new University Policies related to COVID-19? 

    We are still finalizing revisions to our policies and practices to support the health and safety of students on campus, and in the residence halls. Our Housing & Residential Education Handbook will be updated and sent by August 1, 2020. We encourage students to review this important information. We currently know that the university expects: 

    • All students, employees, and visitors to wear face coverings at all times while in public or in shared spaces on campus.
    • Students living on campus will be expected to wear a mask unless they are in their own room, or doing tasks that cannot be completed while wearing a mask, such as eating.
    • Students living on campus are expected to bring enough cloth masks to wash and wear a clean mask every day.
    • Students, faculty, and staff are expected to maintain social distancing and observe the latest guidelines on group sizes from the Colorado and Weld County Departments of Public Health & Environment.
    • The residential guest policy will be modified in the Housing & Residential Education handbook to restrict outside guests in the residence halls during the pandemic.
  • Can I stay in my dorm after the 30-minute move-in or do I need to leave? 

    You can use the 30-minute move-in to get all your belongings into your dorm, then, you can stay in your dorm after the move-in to unpack and get settled. After you move all your belongings in, you can start living there for the Fall 2020 semester.  

  • I'm a continuing and returning student. If I decide to take my classes remotely during the fall semester, can I live on-campus in the spring?

    Online students are welcome to live in campus housing. If you decide to cancel your fall assignment you can re-apply for spring-only housing (the spring housing application opens September 1). The $150 non-refundable application fee covers the academic year, so if it was paid for the fall semester, we can apply it for spring that same academic year if you apply again.

  • Most of my classes are online. Can I cancel my housing contract?

    New students (review Live-On Campus Requirement) who wish to cancel their housing contract will need to complete the Petition for Release and submit documentation that all of their classes are fully online. 

    Continuing/Renewal Students who renewed their housing contract need to cancel their contract before move-in. In this case, you would forfeit the $100 housing deposit.

  • Will there be activities and programming in the residential halls?

    Our Residential Staff are working hard to give you the best possible residential experience, while respecting physical distancing and other precautions designed to protect against the spread of the coronavirus. We are planning virtual and hybrid residence hall events throughout the semester. Your Residential Staff will keep you updated on the activities planned throughout the semester.

UNC Housing - Isolation and Quarantine

Dining

  • What are you doing to assure safety in the dining facilities?

    Our custodial teams are spending extra time disinfecting high touch surfaces throughout campus but also specifically in our dining halls. Additionally, any staff who are ill are being asked to stay home and not report to work.

    We have been in communication with and are following the direction of the Weld County Health Department regarding Coronavirus. The Weld Country Health Department is taking their guidance from the Colorado Department of Public Health and Environment. We are currently complying with all regulations and guidelines and continue to work with the Health Inspectors. As things change, we will adjust accordingly.

    Our Dining Services are also following the CDPHE restaurant guidelines and are exceeding the recommendation for seating placement in Holmes Dining Hall, the only dine-in location. According to the guidelines, they are not required to space people six feet apart while seated however UNC made the decision to space seating apart six feet. Dining Services has removed chairs from Holmes dining room to increase the spacing beyond six feet.

    UNC dining areas also have ample floor decals and posted signs throughout the units encouraging students to social distance. 

  • I forgot my face mask, can I still enter the dining hall?

    UNC requires face coverings to be worn while on campus, including the dining facilities. Of course, you will need to remove your mask while you are eating, but all other times, you need to be wearing it.

    If you arrive without a face covering, there may be a limited number of disposable masks available across campus. The Dining Halls will not be supplying disposable masks to students who forgot their masks. You will need to go get a personal mask before entering the hall.

  • I have food allergies. Will dining provide carryout meals that meet my needs?

    We offer a variety of meals to meet a wide array of special dietary needs, including food allergies. Holmes and Tobey-Kendel provide a food station that contains menu items free of 7 of the 8 top allergens, including gluten. You’re welcome to take these items to go using your Bear On The Run container if you want to take your meal to go.

    For more information, please contact our Registered Dietitian Nutritionist, Matthew Doyle, at matthew.doyle@unco.edu.

  • Where can I sit and eat my meals?

    There will be limited seating in the dining rooms. Per the State of Colorado COVID-19 guidelines, dine-in capacity is based upon square footage and seating will be limited to 50 guests at a time in the dining rooms. We encourage you to attend meals during off-peak hours or be prepared to take your meal to go. There will also be limited outdoor seating, weather permitting.

    Students can take advantage of the nice weather and green spaces on campus. Greeley also has many surrounding parks.

  • Can I pick up more than one meal at a time?

    Currently, you can pick up three meals during a meal period if you like to get all your meals in one visit.

  • When does my meal plan start? If I move in on August 14, do I need to purchase a different meal plan?

    Fall meal plans will be active starting at dinner on Thursday, August 20. Dining Dollars will be active Thursday, August 20 morning. Early Arrival Meal options are available for those who will be arriving before August 20. You are welcome to pay cash prices at the door or order a special package of meals until fall semester meal plans start.

  • What if all students show up to eat at the same time?

    Each dining room will be able to seat approximately 50 people at a time, so once our occupancy has been met, you will have to wait for students to leave. You can also choose to take your meal to go (using your Bear On The Run container).

  • How will the meals be prepared for carryout?

    Meal plan holders can use their Bear On The Run container to take their meal to go. There will also be carryout meals available in disposable packaging.

    Students can choose to receive to go meals at our Gourmet To Go locations at Holmes Dining Hall or Turner Hall. Dining Services will be providing hot and cold meal options. 

Schedule - In Person vs. Hybrid

  • What will courses and classrooms look like in the fall? 

    In the fall, approximately 50% of our courses will be taught either in-person or in a hybrid format. One of our greatest challenges has been adjusting our more than 2,000 classes to meet CDC and state guidelines for social distancing. Many classrooms that used to seat 30 are now able to seat as few as 10. Our overall classroom capacity has been reduced by two-thirds. UNC is also working very hard to ensure that our online courses are offering a great learning experience for our students.  

    UNC is working to try and accommodate students with more in-person and/or hybrid courses. Students can work with their advisors and Academic Affairs staff to develop a schedule that works best for them.  

Student Fees

  • Why were fees increased?

    Regarding the increase in student fees for technology and student services, fees are used to maintain the quality of these services and invest in them. We have been significantly investing in technology to enhance the experience for our students. Student service fees cover a wide array of services that can be seen here: https://www.unco.edu/costs/how-undergrad-fees-are-used.aspx. Please note that if courses were originally scheduled for in-person and moved to an online format, students will not be assessed an online fee.

    UNC is working hard to continue to provide the student experience that UNC is known for while also addressing the challenges regarding the pandemic and significant reductions in state support.  We understand that pursuing and receiving a UNC degree is a significant personal and financial investment and you deserve a quality experience. The university will continue to work hard to meet these expectations. 

Parking Services

  • Will parking permits be discounted for Fall 2020?

    Parking Services is not offering permit discounts for students taking online classes.  We encourage students who are sporadically on campus to purchase a daily permit at one of our dispenser stations around campus.

Counseling Center

  • Will the Counseling Center be offering services in the fall?

    Yes, the UNC Counseling Center will be offering virtual appointments throughout the fall semester. We have been working diligently to shift our operations to ensure ongoing support for the community and for the safety of students and staff. We have transitioned to services by phone or online. No in-person appointments will be scheduled until further notice.

    Visit the Counseling Center COVID-19 page for details on services.

  • How do I do a virtual drop-in? What is the process? 

    Virtual drop-ins can be scheduled by calling 970-351-2496 or by submitting a request via email to  UNCCounselingcenter@unco.edu.

  • What does a virtual appointment look like? How do I connect to my online appointment?

    Virtual appointments are provided by phone or video using Microsoft Teams. Our office will ask your preference for phone or video sessions when scheduling your appointment and a counselor will reach out to you at the scheduled time of the appointment.

    If a video session is preferred, a meeting access link will be sent to the email address you provide our office prior to the session start time. If phone is preferred, a counselor will call you at the contact number you provide.  

    Your counselor will review a brief telehealth disclosure form and ask for your verbal consent to proceed with a remote session. You will also need to provide your counselor with a contact number and the address where you are located at the time of the session. The remainder of session will be spent discussing what is important to you and strategies and resources for addressing your concerns.

  • How are you protecting my information when conducting a virtual appointment? Are counselors in their homes when conducting a virtual appointment?

    The UNC Counseling Center is using multiple measures to ensure confidentiality and electronic records protections. Currently, all of our staff are working remotely from their homes and have completed telehealth training to assist in creating remote work environments that are confidential and ensure best practice measures.  

  • How am billed for my appointment?

    The UNC Counseling Center services (brief individual therapy or group services) are free of charge to students who are enrolled in one or more credit hours. UNC staff, faculty and their dependents ages 15 and up can receive up to 10 individual sessions per fiscal year at no cost through our center’s Employee Assistance Program.

  • Are group services being offered virtually?

    Group services are not available at this time. Our staff is preparing to offer these services virtually starting this Fall. Please call our office or check out our website for updates on group services at unco.edu/counseling.

University Libraries

  • When will University Libraries open?

    Both Michener and Skinner Music Libraries will open to the public on Aug. 3. We will have shorter hours during that time, but we plan to return to normal hours when fall classes start.

    Michener

    • August 3 - 21 
      • Monday - Wednesday, 8 a.m. - 5 p.m. 
      • Thursday, 8 a.m. - 7 p.m. 
      • Friday, 8 a.m. - 5 p.m. 
      • Saturday - Sunday, closed  
    • August 22 - 23 
      •  2 p.m. - 6 p.m.
    • August 24 
      •  7:30 a.m. - 6 p.m. 
    • August 25 - December 11 
      • Monday - Thursday, 7:30 a.m. - midnight
      • Saturday, 10 a.m. - 6 p.m. 
      • Saturday, 10 a.m,. - 6 p.m.
      • Sunday, noon - midnight

    Skinner Music Library

    • August 3 - 21 
      • Monday - Friday, 8 a.m. - 5 p.m.
      • Saturday - Sunday, closed
    • August 22 - 23 
      •  2 p.m. - 6 p.m.
    • August 24 - 28
      •  7:30 a.m. - 8 p.m. 
    • August 29 - December 11 
      • Monday - Wednesday, 7:30 a.m. - 10 p.m.
      • Thursday, 7:30 a.m. - 6 p.m. 
      • Friday, 7:30 a.m. - 5 p.m.
      • Saturday, 9 a.m,. - 6 p.m.
      • Sunday, 1 p.m. - 10 p.m.
  • Can I order materials from Prospector/ILL?

    Yes. Prospector is available from a number of libraries around the state. Not all Prospector libraries are currently loaning materials, but more and more are coming online each week. ILL materials are also being ordered and received from participating libraries. If your order cannot be filled, you will be notified.

    Learn more

  • Will you be continuing “curbside pick-up” when the building opens on Aug. 3?

    As you can now, you will be able to request items be placed on hold. There will no longer be a set pick up time, as the building will be open to the public. You will need to bring your ID with you and materials will be checked out at the time of pickup. 

    If you are interested in a reduced contact pickup, please email libraries@unco.edu.

  • Can I checkout or return a laptop?

    Yes, laptops are available to check out during hold pickup times or any open hours starting August 3rd.

    You can also return a laptop during a hold pickup time or any open hours starting August 3rd. IM&T needs to reimage all laptops checked out to students, so if you have a laptop please return it as soon as you are done with it. You will be able to check out another laptop prior to the beginning of fall classes.

     
  • What if I need access to materials on reserve?

    Electronic Reserve materials are available online, and Course Reserve materials are available for checkout at the circulation desk of Michener Library and Skinner Music Library, with safety procedures in place.

  • What if I want to place physical materials on reserve for a class I’m teaching?

    Due to safety concerns related to the coronavirus, University Libraries has changed the handling of print materials, and this will affect Course Reserve offerings. Minimizing the number of print materials on Reserve will also ease the transition if UNC has to make another sudden shift to online-only learning.

    Items with plastic cases such as DVDs and CDs can still be checked out for a short time and will be cleaned upon return. However, paper materials including books and photocopies must be quarantined for 72 hours after each use. This makes a traditional 2 or 4 hour Reserve checkout impractical, but if you want to provide a longer checkout period, please let us know.

    If you had print materials on Reserve for your course in previous semesters, please consider alternatives this year: 

    • Make selections of course materials available via Electronic Reserve. University Libraries will use a Fair Use analysis to determine how much of a given work can be placed on Electronic Reserve. One article or chapter from a larger work is almost always a Fair Use; more will be evaluated on a case by case basis.
    • Point your students to materials available through databases and publications already licensed by University Libraries.
    • Work with your subject liaison to find other appropriate sources that are freely available online.
    • Work with your subject liaison to request additional ebook access for a given text. This should be considered a last resort since ebook access for multiple users can be cost-prohibitive.

    Library staff will contact instructors who currently have materials on Reserve to discuss options for this fall. 

    For more information about Michener Library Course Reserves, please contact Cat Hildebrand at cat.hildebrand@unco.edu or Sarah Vaughn at sarah.vaughn@unco.edu. If you’d like to add new material to Reserve, you can submit materials electronically with this form [link to attached form], or bring materials for scanning to the Michener Library Information & Services desk.

    For more information about Skinner Music Library Course Reserves, please contact Emily Ruge at emily.ruge@unco.edu or visit the Skinner Music Library Circulation Desk.

  • I’ve been diagnosed with COVID-19 or quarantined and can’t pick up my materials. What should I do?

    Please send an email to libraries@unco.edu with your request, and we will determine the best course of action to get you needed materials.

  • Can I schedule an instruction session for my class?

    Yes! We are excited to work with you in creating an instruction session that best meets the needs of your class and teaching modality. Please complete this form to start the process.

Information, Management & Technology

  • Will computer labs be open in the fall semester?

    Campus computer labs will be open for the fall semester for students to use, however, there is limited space availability and will be offered on a first-come, first-serve basis. Computer desks and work-stations have been arranged to adhere to the campus social distancing protocols. 

    Updated computer lab hours

  • How do I get IM&T support?

    UNC's Technical Support Center continuing to operate remotely with updated hours. There are multiple ways to contact UNC's Technical Support Center:

    • Call: 970-351-4357 or 800-545-2331
    • Email: help@unco.edu
    • Online: unco.edu/information-management-technology

    IM&T has adopted the “Remote First Support” motto for this year. What that means is all support provided by IM&T will be done remotely if possible. We will try our best to fix as many issues remotely prior to having a technician assist in person. Remote support will be conducted via Microsoft Teams and phone. If a technician needs to meet with a client in-person, they will schedule a time to meet in Michener L08. All in-person support will be by appointment only, there will be no drop-ins allowed.

  • What is Apporto Virtual Lab?

    Students now have access to a virtual lab through Apporto. Apporto Virtual Lab is a web based virtual computer lab for students and faculty to remotely access UNC software from any device, anywhere.

    The software available in the Apporto Virtual Lab is listed here. This virtual lab is not recommended for basic Microsoft Office needs. Microsoft Office is available for free for personal devices and can be downloaded here

Campus Recreation

Personal Training 

Massage

Outdoor Pursuits

Group Fitness

Competitive Sports

  • Will there be fall competitive sports?

    Yes (in some capacity). The type of activities that we are able to program will be dependent on the level of risk involved with each traditional competitive sport activities and current pandemic guidelines. Worst case club and intramural sports will interact virtually while pandemic guidelines are in place.

    More information to come on which activities will operate and in what capacities.

  • Can practices resume when the fall school year starts?

    Current guidelines from CDPHE on organized recreational sports are used to answer this question. View the guidelines.

    As of now club sports will be allowed to practice and hold try outs while adhering to university, county, and CDPHE pandemic guidelines.

  • Can competitive sports compete in competitions off campus?

    Currently working with other club sport administrators within our region to determine the feasibility of off campus competition. Update will be given when more definitive information is available. If allowed overnight travel/stay will not be allowed and transportation restrictions will be in place.

  • When campus reopens in the fall, will coaches and instructors be able to return to work?

    If club sports are running then yes coaches and instructors will be able to interact with groups under university and CDPHE guidelines. As always all coaches will be required to complete university background checks and coach orientation with UNCO Competitive Sports.

  • Club sports and intramurals are normally open to not only students, but also faculty, staff, and alumni.  Will non-students be able to participate and have Rec Center access?
     

    At this time the upcoming semester will be limited to students, faculty, and staff. This is due to contract tracing guidelines.

  • Can our coach lead virtual workouts since we can’t all be together on campus?

    This is an option once the coach has completed all required paperwork, training, and have been approved by the competitive sports admin team.  

  • Will student-athletes who are on campus for the fall have access to the services and support provided through the athletic trainer?

    Yes (on a reservation and limited basis).

  •  When will the UNC Rec Center and other facilities used by competitive sports re-open?
     

    August 20th the Recreation Center should be open for use.

  • What are the mask and other COVID compliant requirements for competitive sports?
     

    Venue Capacity Restrictions: We will be restricting each court/field space to 25 participants at once.

    Social Distancing Guidelines: Entry and exit points will be cleared marked to discourage the congregation of groups. Additional time will be scheduled between games and practices to allow for teams to enter and exit spaces without congregating with incoming/outgoing teams.

    Masks are always required to be worn by all participants. Masks must be worn while participating with UNCO competitive sports in an indoor and outdoor setting.

    Minimizing the amount of shared equipment: Equipment will only be available for checkout on a limited basis. For sports like football and baseball – teams will use a separate ball that (in theory) only their team touches while on offense (football) or defense (baseball). Additionally, teams will not use pennies for intramural sports – teams will be assigned a color (black or white) or required to arrive in matching colored shirts.

    Student Staff Considerations: Intramural staff will be required to wear masks at all times unless they are on the court/ field officiating. To limit the use of particulate matter in the air the intramural officials will utilize electronic whistles for all games. Previous procedure to provide officials uniforms and wash them after every use will be replaced with the issuing of two t-shirts to be worn as an official uniform. This procedure will limit the potential exposure of COVID-19 by staff.

    Cleaning and Sanitation: Regular sanitation of equipment will be conducted in accordance with CDC, CDPHE, and University policies and procedures. Shared facility equipment such as scoreboard consoles, ipads, electronic whistles, and table/chairs used for checkin/score keeping will be cleaned and disinfected after each use. Staff will be required to wear gloves during sanitation procedures.

    If you have further questions please contact Jordan.bishop@unco.edu (intramural sports questions) or jay.mahoney@unco.edu (club sports questions).

Campus Rec Facilities

  • Will the Campus Recreation Center be open this Fall Semester?

    We are planning to re-open on Thursday, August 20. View our building hours here.

  • Is Campus Recreation instituting any new Covid-19 protocols for the Fall Semester?
    • All patrons and staff are expected to conduct a health check on themselves before coming to the Campus Recreation Center. By entering the facility, you are acknowledging that you do not have any of the following symptoms, and you have not tested positive or been exposed to COVID-19 (to your knowledge).  And, if you are experiencing these symptoms, please stay home until you are feeling better:
      • Fever or chills
      • Shortness of breath
      • Muscle or body aches
      • Headache
      • Cough
      • Fatigue
      • New Loss of Taste or Smell
      • Sore Throat
      • Nausea, Vomiting, and/or Diarrhea
      • Congestion or Runny Nose
    • All patrons and staff must wear a mask in the building and during all drop-in and programmed activities.
    • Capacities will be limited and patrons must make a reservation to Work-Out, use the Climbing Wall, swim in the Pool, or recreating in the Gym through the booking system (link will be posted on Campus Recreation website).
    • Fitness equipment will be separated to keep patrons at least 6 feet apart while working out. We have extended the Strength & Conditioning Area into the Small Gym in order to accomplish this standard and still provide most of our equipment for use.
    • We ask that all patrons continue to practice social distancing throughout the facility.
    • We have a great culture of patrons who wipe down their equipment already. We will be recommending that all patrons wipe down their equipment both before and after use with our Gym Wipes that are available throughout our facility in order to better protect everyone.
    • Staff will continue their normal daily and hourly cleaning procedures. Additionally, we will be adding shifts for deep cleaning and disinfecting the building several times per day and will require closing areas or sections of the building to do this.
    • All cleaning supplies, including the Gym Wipes, are EPA-approved for fighting Covid-19.
    • Hand sanitizing stations are available throughout the building, especially in activity areas and we encourage everyone to utilize these stations or wash your hands regularly.
  • Are there new Covid-19 protocols for Lockers and Locker Rooms?
     
    • Day Use Lockers (located in the Hallways and Weight Room) will be available for use.
    • At this time, lockers in Locker Rooms will not be rented or reserved. However, they can be utilized for daily use. All belongings will need to be removed from lockers after each workout. This is due to the need for cleaning and disinfecting for those spaces.  We will continue to re-evaluate this option as the semester continues.
    • Benches in Locker Rooms can be utilized by one patron at a time.
    • All Locker Room and Restroom users must wear a mask when in the building and, at this time, even when using the restrooms and changing areas.
    • Capacities are limited, so we ask all patrons to keep a 6 foot distance in the Locker Rooms and Restrooms, and, in cases where this may not be achievable, we ask that you wait outside the room until someone leaves.
    • Bathroom stalls will be available, but will be spaced out so every other stall will be available for use.
  • Are there new Covid-19 protocols for Open Swim for the Fall Semester?
     
    1. All patrons and staff are expected to conduct a health check on themselves before coming to the Campus Recreation Center. By entering the facility, you are acknowledging that you do not have any of the following symptoms, and you have not tested positive or been exposed to COVID-19 (to your knowledge).  And, if you are experiencing these symptoms, please stay home until you are feeling better:
      1. Fever or Chills
      2. Shortness of Breath
      3. Muscle or Body Aches
      4. Headache
      5. Cough
      6. Fatigue
      7. New Loss of Taste or Smell
      8. Sore Throat
      9. Nausea, Vomiting, and/or Diarrhea
      10. Congestion or Runny Nose
    2. All patrons and staff must wear a mask when in the building and on the pool deck. At this time, even when exerting oneself in exercise or sports, per university and state guidelines, patrons must wear a mask. Patrons may remove their mask to swim, but must put it back on when they are not in the water.
    3. Because we must maintain smaller capacities in the building, we are asking you to make a reservation through the QLess system (link will be posted on Campus Recreation website) for Open Swim. Use the OPEN SWIM selection for available times. 
    4. At this time, only one swimmer per lane will be permitted.
    5. At this time, equipment used when swimming will not be checked out. We will continue to assess this throughout the semester.
    6. We encourage all swimmers to shower before and after they swim.
  • Are there new Covid-19 protocols for the Climbing Wall for the Fall Semester?

    1. All patrons and staff are expected to conduct a health check on themselves before coming to the Campus Recreation Center. By entering the facility, you are acknowledging that you do not have any of the following symptoms, and you have not tested positive or been exposed to COVID-19 (to your knowledge).  And, if you are experiencing these symptoms, please stay home until you are feeling better:
      1. Fever or Chills
      2. Shortness of Breath
      3. Muscle or Body Aches
      4. Headache
      5. Cough
      6. Fatigue
      7. New Loss of Taste or Smell
      8. Sore Throat
      9. Nausea, Vomiting, and/or Diarrhea
      10. Congestion or Runny Nose
    2. All patrons and staff must wear a mask when in the building and, at this time, even when exerting oneself in exercise or sports, per university and state guidelines.
    3. Because we must maintain smaller capacities in the building, we are asking you to make a reservation through the Bookings reservation system (link will be posted on Campus Recreation website) for any use of the Climbing Wall. Use the OPEN CLIMB selection for available times.  Please note that Top Rope Climbing is only available during staff hours which you can find those hours here.
  • Are there new Covid-19 protocols for Drop-In Fitness and Working Out for the Fall Semester?
     
    1. All patrons and staff are expected to conduct a health check on themselves before coming to the Campus Recreation Center. By entering the facility, you are acknowledging that you do not have any of the following symptoms, and you have not tested positive or been exposed to COVID-19 (to your knowledge).  And, if you are experiencing these symptoms, please stay home until you are feeling better:
      1. Fever or Chills
      2. Shortness of Breath
      3. Muscle or Body Aches
      4. Headache
      5. Cough
      6. Fatigue
      7. New Loss of Taste or Smell
      8. Sore Throat
      9. Nausea, Vomiting, and/or Diarrhea
      10. Congestion or Runny Nose
    2. All patrons and staff must wear a mask when in the building and, at this time, even when exerting oneself in exercise or sports, per university and state guidelines.
    3. Because we must maintain smaller capacities in the building, we are asking you to make a reservation through the QLess system (link will be posted on Campus Recreation website) for any drop-in fitness use or working out. Use the WORKOUT selection for available times.  This includes all fitness rooms and spaces, but does not include Group Fitness Classes (See Fitness & Wellness FAQs).
    4. Due to the type of equipment, we cannot, at this time, confirm an efficient cleaning system for rental fitness equipment, such as, foam rollers, bands, or lifting belts. So, fitness rental equipment will not be available until either the guidelines are lifted or we have an approved cleaning protocol for this equipment.
    5. The Main Strength & Conditioning Area, SynRgy Room, Indoor Track, and now the Small Gym (2-court Gym) will have equipment spread out, so that patrons can remain at least 6 feet apart while working out. We are encouraging that patrons keep 6 feet of distance when waiting for equipment and having only one person on an exercise mat at a time.
    6. We are proud of the cleaning culture our patrons already have, but ask that we are more vigilant with our cleaning by using a Gym Wipe both before and after use. Please remember to wipe down accessories, weights, and bars as well as the pads and frame.
    7. We encourage everyone to use the Gym Wipes for equipment and lockers, as well as, washing your hands and/or using the hand sanitizer stations located around the building.
  • Are there new Covid-19 protocols for Drop-In Recreation for the Fall Semester?
     
    1. All patrons and staff are expected to conduct a health check on themselves before coming to the Campus Recreation Center. By entering the facility, you are acknowledging that you do not have any of the following symptoms, and you have not tested positive or been exposed to COVID-19 (to your knowledge).  And, if you are experiencing these symptoms, please stay home until you are feeling better:
      1. Fever or Chills
      2. Shortness of Breath
      3. Muscle or Body Aches
      4. Headache
      5. Cough
      6. Fatigue
      7. New Loss of Taste or Smell
      8. Sore Throat
      9. Nausea, Vomiting, and/or Diarrhea
      10. Congestion or Runny Nose
    2. All patrons and staff must wear a mask when in the building and, at this time, even when exerting oneself in exercise or sports, per university and state guidelines.
    3. Because we must maintain smaller capacities in the building, we are asking you to make a reservation through the Bookings reservation system (link will be posted on Campus Recreation website) for any informal recreation in the Gyms and use the GYM SPORTS selection for available times. This is also to be used for Racquetball.
    4. Due to the type of equipment, we cannot, at this time, confirm an efficient cleaning system for rental equipment, such as, basketballs, volleyballs, racquetball equipment, weight belts and stretching/resistance bands. So, sports rental equipment will not be available until either the guidelines are lifted or we have an approved cleaning protocol for this equipment.
    5. Sport activities, such as, but not limited to: basketball, soccer and volleyball, will not be permitted at this time. However, we will be assessing this throughout the semester.
    6. The Large Gymnasium (3-court Gym) will be available for drop-in recreation.
    7. The Small Gymnasium (2-court Gym) will not be available for drop-in sports, as it has been converted to an extended weight room to accommodate more patrons to work-out. This Gym will not be able to be used for Indoor Soccer at this time.
    8. Racquetball Courts 1 & 2 will be closed to accommodate other Campus Recreation programs.
    9. We encourage everyone to use the Gym Wipes for equipment and lockers, as well as, washing your hands and/or using the hand sanitizer located around the building.


Memberships and Reservations