Meal Plan Charges
There are two different types of meal plans here at UNC. The On Campus Meal Plans are based on a “per day” charging structure, while the Off Campus Bear Plans are based on their specific "per meal" price.
We understand that these differences can make billing adjustments a little confusing. Read through the information below, and if you still have questions, please email firstname.lastname@example.org and ask for clarification.
After meal plans have been loaded for the semester, you will receive an email from Dining Services with information about your meal plan.
- Fall: meal plans are loaded the first/second week of August
- Spring: meal plans are loaded the second/third week of December
- Summer: meal plans (they're optional in the summer) are loaded the first/second week of May or as they come in
Helpful Hint: If you haven't received the email yet and want to know what meal plan you were given, log in to your URSA account and look at the dining charge. Compare that charge to our meal plan prices, and that will tell you which meal plan was loaded onto your account.
Meal Plan Changes, Charges, and Credits
All contract change requests must be made by the contract holder (the student) and submitted by the Drop Deadline of each semester (10th day of classes). Changes requested are subject to eligibility verification. We always try to notify you by email within 3 business days if you are not eligible for the contract submitted.
- Changing from one On Campus Meal Plan to a different On Campus Meal Plan (or from
one Bear Plan to another Bear Plan):
- We will credit/charge the full amounts for both meal plans -- it's a straight switch.
- If you are eligible to change your meal plan from an On Campus Meal Plan to a Bear
- You will be charged per day (for your On Campus Meal Plan) up until the day you request the meal plan change.
- You will be charged for whatever Bear Plan you requested (and get the full amount of meals).
- The opposite is also true. If you switch from a Bear Plan to an On Campus Meal Plan:
- You will be credited for the unused meals on your Bear Plan.
- Your new charge (meals/bonus meals/dining dollars) will be pro-rated, for your On Campus Meal Plan is based on the day you make the switch.
Dining charges/credits should appear on your URSA bill within 24-48 hours of the contract being processed. Online dining contracts submitted after 4pm (Monday-Friday) will be processed the next business day. Please remember that if you submit a contract Friday at 4pm, we will not see it until the next business day (usually Monday). So you may want to print out your confirmation page as proof of purchase if you plan on using your new plan during the weekend.
Note: If you are approved for a release from your dining contract (through the Dining Services Registered Dietitian, the Housing & Dining Petition For Release, or the Disability Resource Center), your meal plan will be pro-rated based off the decision date for your petition. If you used your meal plan after that date, you will be charged through that date instead.
Change of Residence Rules
When you move from one “meal plan required” residence hall to another, your meal plan will remain unchanged.
When you move from a “non-meal plan required” location to a “meal plan required” residence hall, you will automatically be assigned the 19 Meals Per Week meal plan (unless you chose something different in your online housing contract). Charges and meal plan balances will be pro-rated based on the official “move out/in” date. Students can choose a different On Campus Meal Plan within 10 days from the official “move out/in” date following eligibility rules.
When you move off campus from a “meal plan required” residence hall (typically through the Housing & Dining contract petition for release process), the meal plan will remain active. If eligible, you may submit a request to cancel or reduce your meal plan within 10 days from the recorded “move out” date. If granted, meals (including Bonus Meals and Dining Dollars) used will be deducted from your new balance.
When a you move off campus from a “non-meal plan required” location (Lawrenson Hall, the Arlington Park Apartments, or the UNC-owned houses), your meal plan will remain active. No changes will be facilitated unless the move is within the first ten days of classes.
Meal Plan Cancellations
There are two main scenarios when it comes to meal plan cancellations, and it depends on whether or not you are registered for classes. Every case is different, so depending on your situation, you will be given a refund based on the following criteria:
- Date you withdrew from UNC and/or dropped your classes
- Date you submitted your meal plan cancellation request
- Date you moved out of your Residence Hall (if applicable)
- Date you last used your meal plan
- Number of meals, bonus meals, and/or dining dollars you used
All On Campus Meal Plan charges are based on a daily rate, regardless if you have used the meal plan or not. Bonus Meals and Dining Dollars are charged based on usage.
If you signed up for an Off Campus Bear Plan, you will receive a credit for unused meals. This same rule applies for additional/separate Dining Dollars purchases. You will get a credit for any unused Dining Dollars (additional purchased Dining Dollars only -- does not apply to Dining Dollars that come automatically with On Campus Meal Plans).
Clarification if you are still a registered UNC student: If you are approved for a release from your dining contract (through the Dining Services Registered Dietitian, the Housing & Dining Petition For Release, or the Disability Resource Center), your meal plan will either be pro-rated based off the decision date for your petition, the date your new residence hall contract is activated, or the date you last used your meal plan, whichever is later.
NOTE: The University's withdrawal policy has recently changed, so please make sure you've read through all of the information.
Housing & Residential Education and Dining Services will charge a daily rate (per diem) to students who withdraw from the fall semester by November 11, 2019, and from the spring semester by April 13, 2020. After these dates, students will be charged in full for their meal plans and housing. There will be a full refund of unused dining dollars (additional purchases only) through the end of each semester.
You must be a registered student to carry a meal plan, so meal plans (including Dining Dollars) will be deactivated once you have withdrawn from the university.
Note: Any determination made by the Disability Resource Center regarding your dining contract requirement supersedes Dining Services’ guidelines for meal plan changes and/or cancellations. Please contact us for more clarification on your specific situation.