Meal Plan Charges and Changes
There are two different types of meal plans here at UNC. The On Campus Meal Plans are based on a “per day” charging structure, while the Off Campus Bear Plans are based on their specific "per meal" price. These differences can make billing adjustments a little confusing. Read through the information below, and if you still have questions, please email email@example.com and ask for clarification.
- Changing from an On Campus Meal Plan to a different On Campus Meal Plan (or a Bear
Plan to another Bear Plan):
- We will credit/charge the full amounts for both meal plans -- it's a straight switch.
- If you are eligible to change your meal plan from an On Campus Meal Plan to a Bear
- You will be charged per day (for your On Campus Meal Plan) up until the day you make the change.
- You will be charged for whatever Bear Plan you requested (and get the full amount of meals).
- The opposite is also true. If you switch from a Bear Plan to an On Campus Meal Plan:
- You will be credited for the unused meals on your Bear Plan
- Your charge (meals/bonus meals/dining dollars) will be pro-rated for your On Campus Meal Plan, based on the day you make the switch.
All contract changes must be made by the contract holder (the student) and submitted by the Drop Deadline of each semester. Changes requested are subject to verification of eligibility. Contract cancellation requests must be emailed to firstname.lastname@example.org from your UNC email account by the same deadline.
After meal plans have been loaded for the semester (Fall: first week of August / Spring: third week of December), you will receive an email from Dining Services regarding your meal plan. (If you haven't received the email and want to know what meal plan you were given, by login to Ursa and look at the dining charge.) During the semester, you will be notified by email within 3 business days if you are not eligible for the contract submitted.
Dining charges/credits will appear on your Ursa bill within 24-48 hours of the contract being processed. Online dining contracts submitted after 4pm (Monday-Friday) will be processed the next business day. Please remember that if you submit a contract Friday at 4pm, we will not see it until the next business day. So you may want to print out your confirmation page as proof of purchase if you plan on using your new plan during the weekend.
Change of Residence Rules
When you move from one “meal plan required” residence hall to another, the contracted meal plan will remain unchanged.
When you move from a “non-meal plan required” location to a “meal plan required” residence hall, you will automatically be assigned the 19 Meals Per Week meal plan (unless you chose something different in your online housing contract). Charges and meal plan balances will be pro-rated based on the official “move out/in” date. Students can choose a different On Campus Meal Plan within 10 days from the official “move out/in” date following eligibility rules.
When you move off campus from a “meal plan required” residence hall, the meal plan will remain active. You may submit a request to cancel or reduce your meal plan within 10 days from the recorded “move out” date. If granted, meals (including Bonus Meals and Dining Dollars) used will be deducted from your new balance.
When a you move off campus from a “non-meal plan required” location (Lawrenson Hall or the Arlington Park Apartments), meal plans will remain active; no changes will be facilitated unless the move is within the first ten days of classes.
If you end up not attending UNC (and have dining charges), you will be given a refund based on two criteria:
- Residence Hall move out date (if applicable)
- Last time you used your meal plan
All On Campus Meal Plan charges are based on a daily rate, regardless if you used the meal plan or not. If you signed up for a Bear Plan, a credit will be given for unused meals. Dining Dollars is the same way... you get a credit for unused Dining Dollars.
NOTE: The University's withdrawal policy has recently changed, so please make sure you've read through all of the information.
Housing & Residential Education and Dining Services will charge a daily rate (per diem) to students who withdraw from the fall semester by November 11, 2019, and from the spring semester by April 13, 2020. After these dates, students will be charged in full for their meal plans and housing. There will be a full refund of unused dining dollars (additional purchases only) through the end of each semester.
You must be a registered student to carry a meal plan, so meal plans (including Dining Dollars) will be deactivated once you have withdrawn from the university.