Getting information to us

Here are some general guidelines:

  • When sending a page update, it is essential to tell us exactly where the page resides on the current site. The easiest way is to copy and paste the URL of the current Web page into the email requesting the change
  • If a page is new, tell us where you think the link should be in the navigation structure and what the words of the link should be. We can help with those decisions
  • Generally speaking, Web Communications should not retype any information. Very small changes, such as typo or date corrections, can be sent via hardcopy
  • Images can be emailed and optimized for the Web by Web Communications.If only a few images need to be sent, you can attach them to an email. The email capacity is 5 MB.
  • Excel documents can be put into PDF by Web Communications for Web use
  • Please do not use Word, Microsoft Publisher, Excel, Adobe InDesign or QuarkXPress to create Web pages. Although each has an option to save as HTML or Web page, the resulting file is non-compliant with HTML standards and difficult to edit.
  • To update a PDF, the updated version of the original Word document or the new PDF is needed. PDF’s are essentially an image and cannot be easily edited. It takes only seconds to convert most Word documents to PDF and Web Communications can do that for a Word document. Adding editable fields to a document is the responsibility of the university area

Ways to get information to Web Communications

  • Content can be sent via email or a Word document attachment
  • The university has a shared FTP drive which can be accessed by anyone on a UNC computer and is useful for the transfer of large files. Open your my computer and look for a drive that says itiis01 in the name (it may be the T drive). Click on the drive and you can create a new folder and paste in your images or documents. Notify Web Communications about the content and we can copy it from the UNC FTP drive. If you don’t have the drive in your my Computer, click on start – run and type in \\itiis01\uncftp to open the folder. Note: this is temporary storage and all files are deleted on Tuesday nights.