What should I do with an expired permit? Destroy the permit. Even expired permits link back to the original owner. To avoid a dispute over parking tickets which may not belong to you make sure no one will find your permit and try to use it.
How do I remove my window-sticker permit from my windshield? Your student permit is a repositionable window permit which can be moved from one vehicle to another. If you have issues feel free to contact us at parking services.
Can a student get a refund on his permit? Because we only sell annual permits now, we can give refunds to students that graduate, leave to student teach or study abroad in the spring semester. The refund amount will be based on the purchase date and the return date, and will be applied to your bill once we receive the permit.
Can I sell my permit when I leave UNC? No, all UNC parking permits are non-transferable and issued solely for the use of the applicant. These permits remain the property of UNC Parking Services. They may not be sold, given or loaned to anyone else.
Can an employee stop permit payment payroll deductions or monthly payment plan payments when they leave UNC? Yes, upon returning the permit. Click here for more detailed information.
Move-In and Move-Out Week Parking
Will UNC parking lots be enforced during Move-In and Move-Out Week? To find out about whether or not the lots are enforced you can check the Free Parking Days Page.
Hours of Lot Enforcement
When are UNC parking areas & lots enforced? Properly displayed permits are required and payment of meters is required 8 a.m. - 5 p.m. Monday - Friday in most lots. Enforcement hours are posted on signs located at the entrance to each lot.
Which UNC parking areas are enforced 24/7? Parking restrictions for fire lanes, spaces for disabled persons and for service vehicles, and other specially marked spaces, timed spaces, and no-parking zones are enforced 24 hours a day, seven days a week in all lots. Properly displayed permits are required 24 hours a day, seven days a week in Arlington, Davis, F, P, Ps, R, T and Tn.
What are K-lot permits? K-lot permits refer to the small lots near Carter Hall\and Kepner Hall, located in Central Campus. The primary candidates for purchase of the Student K-lot permits are junior and senior Business majors, PVA majors or Music majors. The Student K-lot permit allows access to K-east lot and to all other student lots on campus. A limited number of K permits are issued. If you need a K permit, purchase early! The standard student permit allows parking in all student lots on campus except for the K-east lot.
Hearings and Appeals
Who may contest a ticket? Any person desiring to contest a ticket may request a hearing.
How is a ticket contested? The petitioner needs to come to Parking Services in Gray Hall and fill out a hearing request form to be submitted to the Parking Service Office within ten (10) calendar days of the date of the citation. The hearing request form includes a written statement of the circumstances surrounding the citation. Click here for a printable version of the hearing petition form.
What if it is 10 days past the issuance of the citation? Anyone who fails to request a hearing within the prescribed time waives his right to a hearing and subjects himself to the monetary fine and penalties.
What should be included in the written statement? The statement should include clear information explaining the citation occurrence. It should clearly state all the facts. The statement may include an explanation of circumstances that were life threatening or situations that were beyond the petitioner's control.
How does the petitioner prepare for a hearing? What evidence should be presented? The petitioner should review the circumstances surrounding the citation and inform the hearing officer of any additional details which weren't included in the written statement. The defense should present the facts to the hearing officer in a clear, concise and orderly manner. The petitioner may bring witnesses and/or photographs to the hearing.
When and where are hearings held? The hearings are held in the Parking Service Office in Gray Hall.
Who will be present at the hearings? The petitioner, the hearing officer and any witnesses shall be present. The Parking Services office may have a member present to serve in a representative capacity.
What if the petitioner cannot attend a hearing in person? If the petitioner cannot attend a hearing in person or does not wish to appear in person, his case will be heard on the basis of his written statement only. The hearing officer's decision is final. If a petitioner does not appear in person and is dissatisfied with the hearing results, a second hearing on the offense will not be granted.
What happens if the petitioner misses a scheduled hearing appointment? If the petitioner knows that he will not be able to appear at the time scheduled, he may call to either reschedule the appointment or request that the hearing be heard on his written statement alone. If the petitioner fails to appear without prior notice to the Parking Services office, his petition will be judged on the basis of his written statement. If a petitioner does not appear in person and is dissatisfied with the hearing results, a second hearing on the offense will not be granted.
Who is the hearing officer? The hearing officer is a fair and impartial arbitrator, hired by Parking Services. He may be a member of the University community or the community at large. The hearing officer’s ruling is final.
What happens when a ticket is dismissed by the hearing officer? If the hearing officer dismisses the ticket, it is canceled at no cost to the petitioner.
What happens when a ticket decision is upheld by the hearing officer? If the hearing officer upholds the ticket decision, the fine must be paid. The petitioner will be notified by mail of the hearing officer's decision. In addition to the original fine amount the petitioner will be assessed a $10.00 court cost on each ticket that is upheld. All fines and court costs must be paid to the Parking Services Office within (10) calendar days of the disposition notice.
What happens if the payment of the upheld citation is not made within 10 days? Any fines due and unpaid after (10) calendar days from the date of the hearing will be billed according to campus policies. Students will be billed by the accounting office for delinquent fines and court costs. Faculty/Staff members will be billed for delinquent fines and court costs by the Parking Services office and can expect to have any unpaid amounts withheld from their paychecks. Unpaid parking charges and court costs incurred by others will be turned over to a collection agency following normal Parking Services billing procedures.
What is the purpose of the court cost? The court cost is used to offset the cost of processing a hearing and the cost of engaging a hearing officer.
Visitor Scratch-off Parking Permit & Student Scratch-off Parking Permit
Can an individual purchase these by telephone? Yes, one may telephone Parking Services Office, and purchase scratch-off permits via Discover, MasterCard or Visa. We will mail the order to the address provided by the customer.
Can expired, unused scratch-off permits be exchanged? Yes, one may convey them to UNC Parking Services Office, Gray Hall, Campus Box 113, Greeley, CO 80639-0112, identifying the customer and providing an address or other means of receiving the free replacement scratch-off permits.
Can a UNC department order scratch-off permits by email and by telephone? A UNC department can generate an Electronic Internal Order (EIO) to order scratch-off permits. Please allow 24 hours lead time in advance of picking up the order. Departments can pay with an EIO or with cash--Pcard payment is not allowed. In Comments area on the EIO please indicate to what campus box the order is to be sent or whether a department representative will pick up the order. Orders for a multiple quantity of any sort of temporary parking permits are binding and cannot later be changed, cancelled or refunded.