Parking FAQs
I. Hearings and Appeals FAQs
Who may contest a ticket? Any person desiring to contest a ticket may request a hearing.
How is a ticket contested? The petitioner needs to come to Parking Services in Gray Hall and fill out a hearing request form to be submitted to the Parking Service Office within ten (10) calendar days of the date of the citation. The hearing request form includes a written statement of the circumstances surrounding the citation. Click here for a printable version of the hearing petition form.
What if it is 10 days past the issuance of the citation? Anyone who fails to request a hearing within the prescribed time waives his right to a hearing and subjects himself to the monetary fine and penalties.
What should be included in the written statement? The statement should include clear and convincing evidence. It should clearly state all the facts and deal with both sides of the issue. The statement may include an explanation of circumstances that were life threatening or situations that were beyond the petitioner's control.
How does the petitioner prepare for a hearing? What evidence should be presented? The petitioner should review the circumstances surrounding the citation and inform the hearing officer of any additional details which weren't included in the written statement. The defense should present the facts to the hearing officer in a clear, concise and orderly manner. The petitioner may bring witnesses and/or photographs to the hearing.
When and where are hearings held? The hearings are held in the Parking Service Office in Gray Hall once a month or as needed.
Who will be present at the hearings? The petitioner, the hearing officer and any witnesses shall be present. The Parking Service Office may have a member present to serve in a representative capacity.
What if the petitioner cannot attend a hearing in person? If the petitioner cannot attend a hearing in person or does not wish to appear in person, his case will be heard on the basis of his written statement only. The hearing officer's decision is final. If a petitioner does not appear in person and is dissatisfied with the hearing results, a second hearing on the offense will not be granted.
What happens if the petitioner misses a scheduled hearing appointment? If the petitioner knows that he will not be able to appear at the time scheduled, he may call to either reschedule the appointment or request that the hearing be heard on his written statement alone. If the petitioner fails to appear without prior notice to the Parking Service Office, his petition will be judged on the basis of his written statement. If a petitioner does not appear in person and is dissatisfied with the hearing results, a second hearing on the offense will not be granted.
Who is the hearing officer? The hearing officer is a fair and impartial arbitrator, hired by Parking Services. He may be a member of the University community or the community at large. THE HEARING OFFICER'S DECISION IS FINAL.
What happens when a ticket is dismissed by the hearing officer?
If the hearing officer dismisses the ticket, it is canceled at no cost to the petitioner.
What happens when a ticket decision is upheld by the hearing officer? If the hearing officer upholds the ticket decision, the fine must be paid. The petitioner will be notified by mail of the hearing officer's decision. In addition to the original fine amount the petitioner will be assessed a $10.00 court cost on each ticket that is upheld. All fines and court costs must be paid to the Parking Services Office within (10) calendar days of the disposition notice.
What happens if the payment of the upheld citation is not made within 10 days? Any fines due and unpaid after (10) calendar days from the date of the hearing will be billed according to campus policies. Students will be billed by the accounting office for delinquent fines and court costs. Faculty/Staff members will be billed for delinquent fines and court costs by the Parking Services Department and can expect to have any unpaid amounts withheld from their paychecks. Unpaid parking charges and court costs incurred by others will be turned over to a collection agency following normal Parking Services billing procedures.
What is the purpose of the court cost? The court cost is used to offset the cost of processing a hearing and the cost of engaging a hearing officer.
II. K-lot Permits FAQs
What are K-lot permits? K-lot permits refer to the small lots near Carter Hall (Bldg 10 on the Parking Map) and Kepner Hall (Bldg 2), located in Central Campus, near 17th Street and 8th Avenue. The primary candidates for purchase of the Student K-lot permits are junior and senior Business majors, PVA majors or Music majors. The Student K-lot permit allows access to K-east lot--the lot on the east, 8th Avenue side at Monfort College of Business--and to all other student lots on campus. A limited number of K permits are issued. If you need a K permit, purchase early! We recommend purchasing in July for annual Student K permits and finals week in December for spring Student K's. Freshmen, sophomores and upperclass students who are not Business majors, PVA majors or Music majors can likely make good use of the standard student permit, available for a lower price. The standard student permit allows parking in all student lots on campus except for the K-east lot.
III. Semester or Yearly Permits FAQs
What should I do with an expired permit? Shred the permit, cut up the permit or return the permit to UNC Parking Services where we will shred it. Even an expired permit would link back to the person to whom it had been issued if that permit was visible in/on a vehicle that is being cited. The only way to know that the no-longer-needed permit could not fall into the wrong hands is to destroy the permit.
How do I remove my window-sticker permit from my windshield? Scrape it off with a razor scraper. (You may briefly borrow our razor scraper while leaving an item for security.) Since our window-sticker permits are meant not to be transferred to another vehicle, they usually will break apart upon being removed. Do not use brushes or any fluid substance--especially if you still need to exchange a window-sticker for another permit, because we have to be able to recognize the pieces in order to accept them for the exchange.
Can a student get a refund on his permit? Yes, but only at the beginning of the semester for which the permit was purchased. The percent of the parking permit refund is based on the date of a student's total withdrawal from classes. See section entitled "Student Permit Refund Policy" at bottom area of the Parking Map.
Can I sell my permit when I leave UNC? All UNC parking permits are non-transferable and issued solely for the use of the applicant. These permits remain the property of UNC Parking Services. They may not be sold, given or loaned to anyone else. The safe thing to do is to destroy that permit.
Can an employee stop permit payment payroll deductions or monthly payment plan payments when they leave UNC? Yes. Click here for more detailed information.
IV. Visitor Scratch-off Parking Permit FAQs
Can a visitor purchase these by telephone? Yes, one may telephone Parking Services Office, (970 351 1971, 8am - 5pm, M-F when the university is open) and purchase scratch-off permits via Discover, MasterCard or Visa credit accounts. We will mail the order (plus receipts, unless advised to shred them) to the address provided by the customer. Orders for a multiple quantity of any sort of temporary parking permits are binding and cannot later be changed. Our computer operating system does not allow us to change a Bulk Invoice after the permits on that invoice have been updated.
Can expired, unused scratch-off permits be exchanged? Yes, one may convey them to UNC Parking Services Office, Gray Hall, Campus Box 113, Greeley, CO 80639-0112, identifying the customer and providing an address or other means of receiving the free, replacement scratch-off permits.
Can a UNC department order scratch-off permits by email and by telephone? Yes, a UNC department can email (contact person for this web page) or telephone Parking Services Office, (970 351 1971), 24 hours in advance of receiving the order. Departments can pay with a procurement card, with a Transitional Intramural Order or with cash. Indicate to what campus box the order is to be sent or when a department representative will pick up the order. Orders for a multiple quantity of any sort of temporary parking permits are binding and cannot later be changed. Our computer operating system does not allow us to change a Bulk Invoice after the permits on that invoice have been updated.
.