Department of Information Technology at the University of Northern Colorado

	URSA
	Accounts/Forms
	Bear Logic - Your Campus
	Technology Store
	Computer Labs
	Email
	BearMail for students OWA for faculty & staff
	Exam Scoring / Grader
	Help Desk (TSC)
	Support Request Process
	Information Security
	Information Technology
	Committee (ITC)
	Internet Access
	Innovative Technology
	Policies
	Pharos Print System
	Virus, Adware & Spyware
	Alerts
	Help

Technical Support is provided through multiple teams in the Information Technology Department. Our Technical Support Center provides a central point of contact for computer, telephone, and network assistance. We are available from 7:00am - Midnight Monday through Friday and 10:00am - 7:00pm Saturday & Sunday.
	Support Options:
		Telephone: (970) 351-4357 (HELP) or (800) 545-2331
		On-line Problem Entry
	Resources:
		Software Downloads - Mac
		Software Downloads - PC
		Software Support Information
		User Access Request Form
	Self Help:
		Listservs
			How to subscribe, unsubscribe & send messages
			Account Signup & List Management for List managers & owners
			Listserv Owners Introduction Manual
		Microsoft Products
		URSA Questions & Support
		Outlook FAQs
		ResNet FAQs
		Telephone Usage Guides
		Unified Messaging FAQ
		Voice Mail Guides:
			Unity
		Virtual Private Network (VPN)
			Downloading, Installing & Connecting

Page Content & Design - IT Web Committee : Date Last Modified: April 11, 2008