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Information Technology and the Center for
the Enhancement of Teaching and Learning (CETL) have assembled
technical staff and trainers in order to test, evaluate and
prepare support and training curriculum for new software in a
controlled environment prior to campus wide deployment. When a
new product is released from Microsoft, Innovative Technology
will meet and prepare for campus use through four separate
phases:
Phase 1 -- Technical Overview and
Research. The new software is installed on two or three
computers within the department, which are segregated from the
network. During this Phase 1 technicians get a general overview
of the product and identify any potential security
vulnerabilities with the product. They also research the
product by using resources such as online technical journals in
order to start preparing for implementing the product into the
University Environment. Once the product has cleared a security
test then testing moves onto phase 2.
Phase 2 – Detailed Testing and
Compatibility. During this phase, the software is installed
on all Innovative Technology team members’ computers. Extensive
testing is performed on the new software with all University
enterprise software. A list of known compatibility issues is
created and the team works with software vendors to resolve
compatibilities. A training plan, a technical support plan, and
a deployment plan is also created during this phase. Once a
majority of the compatibility issues has been established
testing moves onto phase 3.
Phase 3 – Early Adopters. During
this phase software is installed on a select number of computers
outside of innovative technology. These users include faculty,
staff and small computer labs. During this phase the Innovative
Technology team solicits feedback from the early adopters and
continues to develop support and training plans. Hands on
training is also available during this phase, where users can
see the new software in a test lab. Once all feedback is
received and Innovative technology is ready to officially
support the product throughout the entire university then the
product is deployed through phase 4.
Phase 4 – Campus Deployment. During
this phase the product is deployed to campus and communications
are sent to campus. Hands on training continues to be available
to campus through the Center for the Enhancement of Teaching and
Learning.
STATUS: Phase 4-
Campus Deployment
Microsoft
Windows Vista
STATUS: Phase 3- Early
Adopters
If you have specific questions, comments or concerns, please
email the Innovative Technology group:
InnovativeTechnology@unco.edu
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