From: Subject: Full Course Listing Report - All Details Date: Thu, 4 Jan 2007 15:58:08 -0700 MIME-Version: 1.0 Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable Content-Location: https://psp62crp.skillport.com/psp62cRS_reports/ODK2BNZOOxF8Q/u340/u340_11679495298851572.html X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028 =EF=BB=BF Full Course Listing = Report - All Details Full Course=20 Listing Report - All Details

Curricula = Title/Course=20 Title Duration = (Hrs:Min) Course = Number

Course Curricula/English - US/Business Skills = Curricula/Administrative Support Curriculum/Advanced Skills for=20 Administrative Support Professionals
Behavior: Putting Your Best Foot = Forward 04:00 ADM0111
Managing Yourself and Those Around = You 03:30 ADM0112
Partnering with Your Boss 03:00 ADM0113
Communicating with Power and = Confidence 03:00 ADM0114
Advanced Administrative Support = Simulation 00:30 ADM0110

Course Curricula/English - US/Business Skills = Curricula/Administrative Support Curriculum/The Effective = Administrative=20 Support Professional
Getting Started--Administrative = Support 03:00 ADM0101
Overview to Effective Business = Communication 03:00 ADM0102
Using Effective Business = Communication 02:00 ADM0103
Administrative Functions 03:00 ADM0104
Advancing Your Administrative = Career 03:00 ADM0105
Effective Administrative Support = Professional=20 Simulation 00:30 ADM0100

Course Curricula/English - US/Business Skills = Curricula/Business Law Curriculum/Fundamentals of Business = Law
A Manager's Introduction to Business = Law 03:00 LAW0101
Contracts in Commercial = Transactions 04:00 LAW0102
Employment and Labor Law 03:30 LAW0103
American Business Formations in the 21st = Century 03:30 LAW0104
Intellectual Property and Proprietary = Rights 04:00 LAW0105
Lawsuits and Negotiations 02:30 LAW0106

Course Curricula/English - US/Business Skills = Curricula/Communication Curriculum/Anger Management in the=20 Workplace
Experiencing Anger 05:00 COMM0701
Managing Your Anger 05:30 COMM0702
Managing Anger in the Workplace = Simulation 00:30 COMM0700

Course Curricula/English - US/Business Skills = Curricula/Communication Curriculum/Assertive = Communication
Professional Assertiveness 03:00 COMM0171
Assertiveness from the Inside Out 03:00 COMM0172
Assertive Communication Simulation 00:30 COMM0170

Course Curricula/English - US/Business Skills = Curricula/Communication Curriculum/Building Better Work=20 Relationships
Building Effective Interfunctional=20 Relationships 02:30 COMM0191
Building Effective Intercultural = Relationships 02:30 COMM0192
Building Effective Intergender = Relationships 02:30 COMM0193
Working Effectively with Customers 02:30 COMM0194
Working Effectively with Business = Partners 03:00 COMM0195
Building Better Work Relationships = Simulation 00:30 COMM0190

Course Curricula/English - US/Business Skills = Curricula/Communication Curriculum/Business Etiquette and=20 Professionalism
Everyday Business Etiquette 03:00 COMM0181
Communication Etiquette 02:30 COMM0182
Etiquette and the Business Meeting 02:30 COMM0183
Etiquette for Supervisors 03:00 COMM0184
Business Etiquette and Professionalism=20 Simulation 00:30 COMM0180

Course Curricula/English - US/Business Skills = Curricula/Communication Curriculum/Business Grammar = Essentials
Foundations of Grammar 02:30 COMM0201
Sentence Construction 02:00 COMM0202
Understanding Writing Mechanics 02:00 COMM0203
Punctuating with Skill 02:00 COMM0204

Course Curricula/English - US/Business Skills = Curricula/Communication Curriculum/Business Writing = Essentials
Writing with Intention 04:00 COMM0011
Avoiding Errors in Usage and = Punctuation 04:30 COMM0012
Avoiding Grammatical Errors in Business = Writing 04:30 COMM0013
Crisp Composition 04:30 COMM0014
Writing to Reach the Audience 03:00 COMM0015
Getting the Most from Business = Documents 04:00 COMM0016
The Writing Process 05:00 COMM0017
TestPrep Final Exam: Business Writing=20 Essentials n/a FE0011_eng

Course Curricula/English - US/Business Skills = Curricula/Communication Curriculum/Dealing with Conflict in the=20 Workplace
Perspectives on Conflict 05:30 COMM0341
Handling Conflict with Others 06:00 COMM0342
Managing Conflict in the = Organization 06:00 COMM0343
Dealing with Conflict in the Workplace=20 Simulation 00:30 COMM0340
Managing Conflict in the Workplace = Simulation 00:30 COMM034S

Course Curricula/English - US/Business Skills = Curricula/Communication Curriculum/Delivering Successful=20 Presentations
Presenting to Succeed 04:30 COMM0301
Delivering Your Message 04:30 COMM0302
Presentation Resources Available to = You 05:00 COMM0303
Delivering Successful Presentations = Simulation 00:30 COMM0300

Course Curricula/English - US/Business Skills = Curricula/Communication Curriculum/Effective Business = Meetings
Planning Effective Business = Meetings 02:30 COMM0331
Leading Effective Business Meetings 02:30 COMM0332
Participating Effectively in Business = Meetings 05:00 COMM0333
Effective Business Meetings = Simulation 00:30 COMM0330

Course Curricula/English - US/Business Skills = Curricula/Communication Curriculum/Effective Listening = Skills
The Basics of Listening 02:30 COMM0151
Listening for Comprehension 05:00 COMM0152
Listening for Higher Purposes 03:00 COMM0153
Enhancing Your Listening Skills 03:00 COMM0154
Effective Listening Skills = Simulation 00:30 COMM0150

Course Curricula/English - US/Business Skills = Curricula/Communication Curriculum/Effective Use of Feedback for=20 Business
An Essential Guide to Giving = Feedback 02:30 COMM0521
Coping with Criticism and Feedback 05:00 COMM0522
Giving Feedback to Colleagues 04:30 COMM0523
Team Feedback: A Guide 04:00 COMM0524
Giving Feedback: A Manager's Guide 04:00 COMM0525
Effective Feedback for Employees and = Colleagues=20 Simulation 00:30 COMM0520
Effective Use of Feedback for Teams = Simulation 00:30 COMM052S

Course Curricula/English - US/Business Skills = Curricula/Communication Curriculum/Email Essentials
Essentials of Electronic = Communication 01:30 COMM0231
Optimizing E-mail at Work 02:00 COMM0232
E-mail and Organizational = Communication 02:30 COMM0233
E-mail as a Marketing Tool 02:00 COMM0234

Course Curricula/English - US/Business Skills = Curricula/Communication Curriculum/Emotional Intelligence in the=20 Workplace
What Is Emotional Intelligence? 02:30 COMM0141
Emotional Intelligence at Work 02:30 COMM0142
Teamwork and Emotional Intelligence 02:30 COMM0143
Increasing Your Emotional = Intelligence 02:30 COMM0144
The Emotionally Intelligent Leader 02:30 COMM0145
Emotional Intelligence in the Workplace=20 Simulation 00:30 COMM0140

Course Curricula/English - US/Business Skills = Curricula/Communication Curriculum/Getting Results Without=20 Authority
Building Relationships to Get = Results 02:30 COMM0511
Teamwork and Results without = Authority 02:30 COMM0512
Leadership without Authority 03:00 COMM0513
Gaining Allies, Creating Change 03:00 COMM0514
Getting Results through = Communication 03:00 COMM0515
Getting Results from the Boss 03:00 COMM0516
Getting Results without Authority = Simulation 00:30 COMM0510

Course Curricula/English - US/Business Skills = Curricula/Communication Curriculum/High-Impact Business = Writing
Preparing to Write Effectively to Your = Audience 01:30 COMM0211
Writing Concisely and Accurately 01:00 COMM0212
Writing Effective Business = Documents 02:00 COMM0213

Course Curricula/English - US/Business Skills = Curricula/Communication Curriculum/International Business Skills - = Culture, Customs and Norms
Managing Cultural Divides 03:00 COMM0601
Around the World in 80 Cultures 03:00 COMM0602
America's Neighbors: Beyond U.S. = Borders 02:30 COMM0603
Over There: Conducting Business with = Europeans 02:30 COMM0604
Crossing the Dateline: Japan, China, = India 02:30 COMM0605
A Rich Tapestry of Cultural = Contrasts 02:30 COMM0606

Course Curricula/English - US/Business Skills = Curricula/Communication Curriculum/International = Communications
The Impact of Culture on = Communication 02:30 COMM0021
The Art of Global Communication 03:30 COMM0022
Improving Your Cross-cultural = Communications 03:00 COMM0023
International Communications = Simulation 00:30 COMM0020
Cross-cultural Communications = Simulation 00:30 COMM002S

Course Curricula/English - US/Business Skills = Curricula/Communication Curriculum/Interpersonal Communication=20 Skills
Communicate to Develop = Relationships 02:00 COMM0101
Communicating to Increase = Understanding 03:00 COMM0102
Listening, Influencing and Handling = Tough=20 Situations 04:00 COMM0103
Communicating Better with Your Team 04:00 COMM0104

Course Curricula/English - US/Business Skills = Curricula/Communication Curriculum/Interpersonal Communication = Skills for=20 Business
The Process of Interpersonal = Communication 04:30 COMM0001
The Mechanics of Effective = Communication 05:00 COMM0002
Communication Skills for the = Workplace 04:30 COMM0003
Communicate for Results 05:00 COMM0004
Communication Skills for Leadership 05:30 COMM0005
Communication Skills for Resolving = Conflict 05:00 COMM0006
Interpersonal Communication Skills for = Business=20 Simulation 00:30 COMM000S
Interpersonal Communication Skills for = Teams=20 Simulation 00:30 COMM000T

Course Curricula/English - US/Business Skills = Curricula/Communication Curriculum/Managing and Working with = Difficult=20 People
Difficult People in the Workplace 03:30 COMM0161
Working with Aggressive People 03:00 COMM0162
Working with Negative People and=20 Procrastinators 03:00 COMM0163
Working with Arrogant and Duplicitous = People 02:00 COMM0164
Managing and Working with Difficult = People=20 Simulation 00:30 COMM0160
Communicating Effectively with Difficult = Coworkers=20 Simulation 00:30 COMM016S

Course Curricula/English - US/Business Skills = Curricula/Communication Curriculum/Mastering Interpersonal=20 Communication
Dynamics of Interpersonal = Communication 02:30 COMM0111
Communication Tools 02:00 COMM0112
The Many Faces of Communication 03:00 COMM0113
The Interpersonal Side of Conflict 03:00 COMM0114
Interpersonal Business Savvy 02:30 COMM0115
Developing Interpersonal Skills in Your = People 02:00 COMM0116

Course Curricula/English - US/Business Skills = Curricula/Communication Curriculum/Meeting the Presentation=20 Challenge
The Foundations of Presentations 03:00 COMM0321
Basic Presentation Structure 03:00 COMM0322
Using Presentation Equipment Effectively = 03:00 COMM0323
Effective Presentation Delivery 03:00 COMM0324
Advanced Presentation Skills 03:00 COMM0325
Presentation as a Management Tool 02:30 COMM0326

Course Curricula/English - US/Business Skills = Curricula/Communication Curriculum/Negotiating to Win: Getting the = Results=20 You Want
Crafting a Deal 03:00 COMM0501
Connect and Communicate 02:30 COMM0502
The Negotiation Process 02:30 COMM0503
The Dynamics of Interaction 03:00 COMM0504
Inclusive Negotiating 02:30 COMM0505
When the Going Gets Tough 02:30 COMM0506
The Master Negotiator 02:30 COMM0507
Negotiating to Win Simulation 00:30 COMM0500

Course Curricula/English - US/Business Skills = Curricula/Communication Curriculum/Powerful Presentation = Skills
Planning Your Presentation 02:30 COMM0311
Delivering Your Presentation 02:00 COMM0312
Presenting with Confidence and = Impact 03:30 COMM0313

Course Curricula/English - US/Business Skills = Curricula/Communication Curriculum/Professional Telephone = Skills
Handle Calls with Confidence and=20 Professionalism 03:30 COMM0401
Turn Difficult Callers into Delighted = Customers 04:00 COMM0402
Managing Telephone Technology 02:00 COMM0403

Course Curricula/English - US/Business Skills = Curricula/Communication Curriculum/Telephone Skills for Business=20 Professionals
Effective Telephone Techniques 05:00 COMM0411
Making Telephone Calls Count 03:30 COMM0412
Telephone Skills for Business = Professionals=20 Simulation 00:30 COMM0410

Course Curricula/English - US/Business Skills = Curricula/Communication Curriculum/Writing to Maximize Business=20 Results
Exploring the New Basics of Business = Writing 03:00 COMM0221
Writing High-impact Reports and = Proposals 03:30 COMM0222
Producing Letters that Drive Your = Business 02:30 COMM0223
Using Good Letters to Deliver Bad = News 02:30 COMM0224
Writing: The Art of In-house Memos 02:00 COMM0225
Writing Effective E-mail Messages 02:30 COMM0226

Course Curricula/English - US/Business Skills = Curricula/Communication Curriculum/How to Write an Effective = Internal=20 Business Case
Preparing a Business Case 02:30 comm_01_a01_bs_enus
Writing a Business Case 02:30 comm_01_a02_bs_enus
Presenting Your Case 02:30 comm_01_a03_bs_enus

Course Curricula/English - US/Business Skills = Curricula/Consulting Skills Curriculum/Consulting with the = External=20 Client
Essentials of External Consulting 05:00 CONS0111
The Client-Consultant Relationship 05:00 CONS0112
Diagnosing and Planning 04:00 CONS0113
Managing Delivery 03:30 CONS0114
Evaluation and Review 04:00 CONS0115
Consulting with the External Client = Simulation 00:30 CONS0110

Course Curricula/English - US/Business Skills = Curricula/Consulting Skills Curriculum/Consulting with the = Internal=20 Client
Essentials of Internal Consulting 04:00 CONS0121
Internal Consulting Skills 03:30 CONS0122
Establishing a Relationship with = Internal=20 Clients 04:00 CONS0123
A Workable Solution for Internal = Clients 04:00 CONS0124
Evaluating Internal Assignments 04:30 CONS0125
Consulting with the Internal Client = Simulation 00:30 CONS0120

Course Curricula/English - US/Business Skills = Curricula/Consulting Skills Curriculum/Internal Consulting for the = Technical Professional
The Technical Professional as Internal=20 Consultant 04:00 CONS0131
Creating Effective Contracts 03:00 CONS0132
Using Data as a Technical Professional=20 Consultant 04:00 CONS0133
Resistance and Technical Professional=20 Consultants 02:30 CONS0134

Course Curricula/English - US/Business Skills = Curricula/Customer Service Curriculum/Managing a Customer-focused=20 Department
Identifying Your Customers' = Expectations 04:30 CUST0171
Using Surveys to Measure Customer = Satisfaction 03:00 CUST0172
Bridge the Expectations Gap 04:30 CUST0173
Leading a Customer-focused Team 04:00 CUST0174
Managing a Customer-focused Department=20 Simulation 00:30 CUST0170

Course Curricula/English - US/Business Skills = Curricula/Customer Service Curriculum/Customer Relationship=20 Management
The Customer-driven Organization 02:00 CUST0121
Hiring and Retaining Service = Professionals 03:30 CUST0122
Effective Service Recovery 02:30 CUST0123
Serving Your Internal Customers 03:00 CUST0124
Beginning Electronic Customer = Relationships 02:30 CUST0125
Sustaining Excellent Customer = Service 03:30 CUST0126
Managing Customer Relationships = Simulation 00:30 CUST0120

Course Curricula/English - US/Business Skills = Curricula/Customer Service Curriculum/Frontline Call Center=20 Skills
The Call Center Industry 02:30 CUST0111
Call Center Communication Skills 04:30 CUST0112
Call Center Customer Service 03:30 CUST0113
Call Center Telephone Sales 03:00 CUST0114
Frontline Call Center Skills = Simulation 00:30 CUST0110

Course Curricula/English - US/Business Skills = Curricula/Customer Service Curriculum/How to Excel at Customer=20 Service
Building the Service Foundation: = Corporate=20 Culture 03:30 CUST0101
Fundamentals of Exceptional Customer = Service 03:30 CUST0102
The Voice of the Customer 04:30 CUST0103
Advancing Your Service Expertise 04:30 CUST0104
Customers, Conflict and = Confrontation 05:30 CUST0105
Overcoming Challenging Service = Situations 06:00 CUST0106
Instilling Service Excellence: the EXCEL = Acronym 07:30 CUST0107
Service Stars and Service Teams 05:30 CUST0108
Excelling at Customer Service = Simulation 00:30 CUST0100
Customer Service Simulation 00:30 CUST010S

Course Curricula/English - US/Business Skills = Curricula/Customer Service Curriculum/Inbound Call Center=20 Management
The Inbound Call Center 02:30 CUST0211
Inbound Call Center Management: = Leadership 03:00 CUST0212
Inbound Call Centers: People = Management 03:00 CUST0213
Inbound Call Center Technology 04:00 CUST0214
Performance Metrics for an Inbound Call = Center 02:30 CUST0215

Course Curricula/English - US/Business Skills = Curricula/Customer Service Curriculum/Internal Customer = Service
Excellence in Internal Customer Service = 05:00 CUST0141
Working with Internal Customers 04:00 CUST0142
Overcoming Internal Customer Service = Problems 03:30 CUST0143
Internal Customer Service: Conflict and = Complaints=20 Simulation 00:30 CUST0140

Course Curricula/English - US/Business Skills = Curricula/Customer Service Curriculum/Internal Customer Service = Agent=20 Skills
The Customer Service Agent in = Action 04:30 CUST0151
Professional Skills for Customer Service = Agents 04:30 CUST0152
Managing Challenges in Customer = Service 05:00 CUST0153
Cross-selling in a Customer Service = Call 05:30 CUST0154
Customer Service Agent Skills = Simulation 00:30 CUST0150

Course Curricula/English - US/Business Skills = Curricula/Customer Service Curriculum/IT Infrastructure Library = (ITIL)=20 Foundations
ITIL: The Service Desk and Incident = Management 03:30 CUST0181
ITIL: Configuration and Release = Management 03:00 CUST0182
ITIL: Service Level and Capacity = Management 02:30 CUST0183
ITIL: Problem and Change Management 02:30 CUST0184
ITIL: Continuity and Availability = Management 02:30 CUST0185
ITIL: Financial and Security = Management 02:00 CUST0186

Course Curricula/English - US/Business Skills = Curricula/Customer Service Curriculum/Managing a Customer = Service-Oriented=20 Culture
Establishing Your Team's Desired = Performance 04:00 CUST0221
Coaching in a Service Oriented = Culture 02:30 CUST0222
Exceeding Customer Expectations 02:30 CUST0223
Customer Service Strategy 02:30 CUST0224
Improving the Process of Service = Delivery 02:00 CUST0225
Navigating the Change Process = Successfully 04:00 CUST0226

Course Curricula/English - US/Business Skills = Curricula/Customer Service Curriculum/Managing a Customer = Service-Oriented=20 Culture
Establishing Your Team's Desired = Performance=20 [CUST0201] 04:00 CUST0201
Coaching in a Service Oriented Culture=20 [CUST0202] 02:30 CUST0202
Exceeding Customer Expectations = [CUST0203] 02:30 CUST0203
Customer Service Strategy = [CUST0204] 02:30 CUST0204
Improving the Process of Service = Delivery=20 [CUST0205] 02:00 CUST0205
Navigating the Change Process = Successfully=20 [CUST0206] 04:00 CUST0206

Course Curricula/English - US/Business Skills = Curricula/Customer Service Curriculum/Measuring Customer=20 Satisfaction
Discovering What Your Customers = Want 02:30 CUST0131
Developing Customer Satisfaction = Surveys 03:00 CUST0132
Customer Satisfaction: Analysis and=20 Implementation 02:30 CUST0133
Measuring Customer Satisfaction = Simulation 00:30 CUST0130

Course Curricula/English - US/Business Skills = Curricula/Customer Service Curriculum/Technical Support Agent = Survival=20 Skills
The Contact Center and the Technical = Support=20 Agent 04:30 CUST0161
Technical Support Essentials 05:00 CUST0162
Assessing Customer Behavior 04:30 CUST0163
Technical Support Agent Survival = Skills 03:30 CUST0164
Technical Support Agent Skills = Simulation 00:30 CUST0160

Course Curricula/English - US/Business Skills = Curricula/Customer Service Curriculum/HDI - Customer Support = Specialist,=20 Professionalism
The Customer Support Specialist = (CSS) 03:30 cust_01_a01_bs_enus
Support Center Services 03:00 cust_01_a02_bs_enus
Establishing Team and Customer = Relationships 02:00 cust_01_a03_bs_enus

Course Curricula/English - US/Business Skills = Curricula/Customer Service Curriculum/HDI - Customer Support = Specialist,=20 Skills
Interacting with the Customer 03:00 cust_02_a01_bs_enus
Effective Communication Skills 03:00 cust_02_a02_bs_enus
Managing Conflict, Stress, and Time 02:30 cust_02_a03_bs_enus

Course Curricula/English - US/Business Skills = Curricula/Customer Service Curriculum/HDI - Customer Support = Specialist,=20 Process
Customer Service Procedures 03:30 cust_03_a01_bs_enus
Managing the Quality of the Customer = Support=20 Service Center 03:30 cust_03_a02_bs_enus
Management Tools and Metrics 02:00 cust_03_a03_bs_enus

Course Curricula/English - US/Business Skills = Curricula/e-Business Curriculum/e-Business for Customer = Relationship=20 Management
Introduction to Customer Relationship=20 Management 03:00 EBUS0111
Electronic Customer Relationship = Management 03:00 EBUS0112
Data Mining 02:30 EBUS0113
Profiting from Customer Relationship = Management 02:00 EBUS0114
Profit Networks 02:30 EBUS0115

Course Curricula/English - US/Business Skills = Curricula/e-Business Curriculum/e-Business = Foundations
The Fundamentals of e-Business 02:30 EBUS0101
Approaches to e-Business 02:00 EBUS0102
e-Business Opportunities 02:30 EBUS0103
e-Business Design 02:30 EBUS0104
Building a Successful Web Site 02:30 EBUS0105
e-Business Solutions 02:30 EBUS0106

Course Curricula/English - US/Business Skills = Curricula/e-Business Curriculum/e-Commerce Series
Integrating e-Commerce with Traditional=20 Business 03:00 EBUS0121
e-Commerce: B2C 02:30 EBUS0122
e-Commerce: B2B 02:30 EBUS0123
e-Marketplaces: B2B Exchanges 02:00 EBUS0124
Customer Relationship Management in = e-Commerce 02:30 EBUS0125
Performance Measurement and e-Commerce=20 Evaluation 02:00 EBUS0126

Course Curricula/English - US/Business Skills = Curricula/e-Learning Curriculum/e-Learning = Foundations
SkillSoft Guided Tour 02:00 ABC0101
e-Learning 03:00 ABC0111

Course Curricula/English - US/Business Skills = Curricula/Finance and Accounting Curriculum/Accounting = 101
Accounting Fundamentals 03:30 FIN0121
Accrual Accounting Procedures 02:00 FIN0122
Accounting Systems and Closing = Activities 02:30 FIN0123
Accounting for Cash Control 03:00 FIN0124
TestPrep Final Exam: Accounting 101 n/a FE0004_eng

Course Curricula/English - US/Business Skills = Curricula/Finance and Accounting Curriculum/Accounting = 102
Accounting for Partnerships 03:30 FIN0221
Accounting for Corporations 02:30 FIN0222
Analyzing Cash Flow Statements 02:00 FIN0223
Master Budgets 04:00 FIN0224
TestPrep Final Exam: Accounting 102 n/a FE0006_eng

Course Curricula/English - US/Business Skills = Curricula/Finance and Accounting Curriculum/Advanced Business=20 Finance
Introduction to Advanced Finance 03:00 FIN0211
Investment Project Analysis and = Selection 02:00 FIN0212
Raising Capital and Financing = Decisions 03:00 FIN0213
Managing Working Capital 04:00 FIN0214
Corporate Restructuring 02:30 FIN0215
Financial Risk Management 01:30 FIN0216
International Finance 02:00 FIN0217
TestPrep Final Exam: Advanced Business = Finance n/a FE0005_eng

Course Curricula/English - US/Business Skills = Curricula/Finance and Accounting Curriculum/Auditing: A Practical=20 Approach
Introduction to Auditing 03:00 FIN0231
Introduction to Internal Auditing 04:30 FIN0232
Principles of Internal Auditing 03:00 FIN0233
Introduction to External Auditing 03:30 FIN0234
Principles of External Auditing 04:00 FIN0235

Course Curricula/English - US/Business Skills = Curricula/Finance and Accounting Curriculum/Business Finance for=20 Managers
Introduction to Finance 02:30 FIN0141
Making Budgets Work 02:30 FIN0142
Cash Management 02:30 FIN0143
Financial Statements and Analysis 02:30 FIN0144
Sources of Funding 02:30 FIN0145
Manager's Performance Guide - Business = Finance 01:30 FIN0146

Course Curricula/English - US/Business Skills = Curricula/Finance and Accounting Curriculum/Finance for = Nonfinancial=20 Professionals
The Language of Accounting and = Finance 03:00 FIN0101
Using Financial Statements in Business=20 Decisions 03:00 FIN0102
Budgeting Fundamentals 03:00 FIN0103

Course Curricula/English - US/Business Skills = Curricula/Finance and Accounting Curriculum/Finance Fundamentals = for=20 Non-financial Professionals
Principles of Financial Management 04:00 FIN0151
Basics of Budgeting 03:30 FIN0152
Managing Cash Flows 02:30 FIN0153
Understanding Financial Statements 03:30 FIN0154

Course Curricula/English - US/Business Skills = Curricula/Finance and Accounting Curriculum/How to Read and = Interpret=20 Financial Statements
Understanding Financial Statements 02:30 FIN0111
Reading the Income Statement and Balance = Sheet 02:00 FIN0112
Reading the Cash Flow Statement 02:00 FIN0113
Analyzing Financial Statements 02:00 FIN0114
Analyzing Beyond the Numbers 03:00 FIN0115

Course Curricula/English - US/Business Skills = Curricula/Finance and Accounting Curriculum/Managerial=20 Accounting
Overview of Managerial Accounting 05:00 FIN0241
Managerial Decisions and Capital = Budgeting 05:00 FIN0242
Managing for Asset Control 05:30 FIN0243
Cost Accounting Decisions 04:00 FIN0244

Course Curricula/English - US/Business Skills = Curricula/Finance and Accounting Curriculum/Practical Budgeting = for=20 Managers
The Basics of Budgeting 04:30 FIN0261
Building an Operating Budget 03:30 FIN0262
Capital Budgeting 04:30 FIN0263
Managing Budgets Effectively 03:00 FIN0264

Course Curricula/English - US/Business Skills = Curricula/Finance and Accounting Curriculum/Practical Budgeting = for=20 Managers
The Basics of Budgeting [FIN0201] 04:30 FIN0201
Building an Operating Budget = [FIN0202] 03:30 FIN0202
Capital Budgeting [FIN0203] 04:30 FIN0203
Managing Budgets Effectively = [FIN0204] 03:00 FIN0204

Course Curricula/English - US/Business Skills = Curricula/Finance and Accounting Curriculum/Practical Budgeting = Skills for=20 Business
Creating and Analyzing an Operating = Budget 03:30 FIN0161
The Ins and Outs of Capital = Budgeting 03:30 FIN0162
Effective Budget Management 03:00 FIN0163

Course Curricula/English - US/Business Skills = Curricula/Finance and Accounting Curriculum/Using Financial = Statements=20 (co-Developed with Wharton)
Principles of Financial Statements 03:30 FIN0251
Components of Financial Statements 03:00 FIN0252
Analyzing the Income Statement and = Balance=20 Sheet 02:00 FIN0253
The Income Statement and Balance Sheet=20 Connection 02:00 FIN0254
Analyzing Cash Flow 04:30 FIN0255
Ratio Analysis for Financial = Statements 03:00 FIN0256
Credibility and Disclosure in an Annual = Report 02:30 FIN0257
Analyzing an Annual Report 04:30 FIN0258

Course Curricula/English - US/Business Skills = Curricula/Finance and Accounting Curriculum/Using Financial = Statements=20 (co-Developed with Wharton)
Principles of Financial Statements = [FIN0131] 03:30 FIN0131
Components of Financial Statements = [FIN0132] 03:00 FIN0132
Analyzing the Income Statement and = Balance Sheet=20 [FIN0133] 02:00 FIN0133
The Income Statement and Balance Sheet = Connection=20 [FIN0134] 02:00 FIN0134
Analyzing Cash Flow [FIN0135] 04:30 FIN0135
Ratio Analysis for Financial Statements=20 [FIN0136] 03:00 FIN0136
Credibility and Disclosure in an Annual = Report=20 [FIN0137] 02:30 FIN0137
Analyzing an Annual Report = [FIN0138] 04:30 FIN0138

Course Curricula/English - US/Business Skills = Curricula/Foundation Skills Curriculum/Basic Business Math=20 Skills
Whole Numbers, Fractions, and = Equations 04:00 FNDT0101
Decimals and Percents 02:00 FNDT0102
Ratios and Averages 02:00 FNDT0103

Course Curricula/English - US/Business Skills = Curricula/Human Resources Curriculum/Behavioral = Interviewing
Building a Firm Foundation 03:00 HR0211
Screening Applicants 03:00 HR0212
Preparing for the Behavioral = Interview 03:00 HR0213
Conducting the Behavioral-based = Interview 02:30 HR0214
Preparing as the Interviewee 02:30 HR0215
Experiencing the Behavioral-based = Interview 02:30 HR0216
Behavioral Interviewing Simulation 00:30 HR0210

Course Curricula/English - US/Business Skills = Curricula/Human Resources Curriculum/Effective Hiring and = Interviewing=20 Skills
Hiring Considerations 02:30 HR0231
Effective Interviewing 03:30 HR0232
Selecting the Best Applicant 02:00 HR0233
Effective Interviewing Skills = Simulation 00:30 HR0230

Course Curricula/English - US/Business Skills = Curricula/Human Resources Curriculum/Hostility and Aggression in = the=20 Workplace
Workplace Aggression: The Scope of the = Problem 04:30 HR0341
The Three Stages of Aggressive = Behavior 03:30 HR0342
Potential Powder Kegs: Identifying & = Defusing=20 Them 03:30 HR0343
How to Make Your Company Safer 03:00 HR0344
Keeping Your Company out of Legal = Trouble 03:30 HR0345
Managing a Violent Crisis 03:30 HR0346

Course Curricula/English - US/Business Skills = Curricula/Human Resources Curriculum/How to Interview and Hire the = Right=20 People
The Pre-interview Process 02:00 HR0201
Conducting Effective Interviews 01:30 HR0202
Critical Parameters for Evaluating = Candidates 05:30 HR0203

Course Curricula/English - US/Business Skills = Curricula/Human Resources Curriculum/HRCI/PHR Certification=20 Program
EEO and Affirmative Action = (HRCI/PHR) 02:30 HR0241
Sexual Harassment in the Workplace = (HRCI/PHR) 01:30 HR0242
Managing Employment (HRCI/PHR) 02:30 HR0243
Employee Relations (HRCI/PHR) 01:30 HR0244
Non-union Work Environments = (HRCI/PHR) 01:30 HR0245
Union Work Environments (HRCI/PHR) 01:30 HR0246
Employee Benefit Programs = (HRCI/PHR) 01:30 HR0247
Employee Development (HRCI/PHR) 01:30 HR0248
Human Resource Development = (HRCI/PHR) 01:30 HR0249
Recruitment and Selection = (HRCI/PHR) 01:30 HR0251
Occupational Health and Safety = (HRCI/PHR) 01:30 HR0252
Employee Compensation (HRCI/PHR) 02:30 HR0253
Offers, Contracts, and Organizational = Exit=20 (HRCI/PHR) 03:00 HR0254
Human Resources Intervention = Simulation 00:30 HR0240
Human Resources Fundamentals = Simulation 00:30 HR024S
TestPrep Final Exam: HRCI/PHR = Certification=20 Program n/a FE0007_eng

Course Curricula/English - US/Business Skills = Curricula/Human Resources Curriculum/Human Resources Management=20 Essentials
Human Resources Planning and = Analysis 02:00 HR0101
Getting the Workforce Your Company = Needs 02:30 HR0102
Workforce Compensation 02:30 HR0103
The Climate for Performance 03:00 HR0104

Course Curricula/English - US/Business Skills = Curricula/Human Resources Curriculum/Managing = Diversity
Why Diversity Matters 02:00 HR0021
Changing the Corporate Culture 02:30 HR0022
Designing a Diversity Initiative 03:00 HR0023
Diversity in the Future 02:00 HR0024
Managing Diversity Simulation 00:30 HR0020

Course Curricula/English - US/Business Skills = Curricula/Human Resources Curriculum/Managing Diversity and=20 Inclusiveness
Workplace Diversity 04:00 HR0141
Culture and Behavior 03:00 HR0142
Organizational Inclusion 05:00 HR0143
Corporate Culture and Diversity 03:00 HR0144
Management Skills for the Diverse Work = Force 05:30 HR0145
Communication and Diversity = Adoption 05:00 HR0146
Managing Diversity and Inclusiveness = Simulation 00:30 HR0140

Course Curricula/English - US/Business Skills = Curricula/Human Resources Curriculum/Managing Diversity and=20 Inclusiveness
Workplace Diversity [HR0331] 04:00 HR0331
Culture and Behavior [HR0332] 03:00 HR0332
Organizational Inclusion [HR0333] 05:00 HR0333
Corporate Culture and Diversity = [HR0334] 03:00 HR0334
Management Skills for the Diverse Work = Force=20 [HR0335] 05:30 HR0335
Communication and Diversity Adoption = [HR0336] 05:00 HR0336
Managing Diversity and Inclusiveness = Simulation=20 [HR0330] 00:30 HR0330

Course Curricula/English - US/Business Skills = Curricula/Human Resources Curriculum/Managing Sexual Harassment=20 Responsibly and Legally
The Employer's Liability and = Responsibilities 03:30 HR0134
Getting Through the Legal Process 04:30 HR0135
Avoiding Harassment Claims: Policies and = Procedures 04:00 HR0136

Course Curricula/English - US/Business Skills = Curricula/Human Resources Curriculum/Managing Sexual Harassment=20 Responsibly and Legally
The Employer's Liability and = Responsibilities=20 [HR0304] 03:30 HR0304
Getting Through the Legal Process = [HR0305] 04:30 HR0305
Avoiding Harassment Claims: Policies and = Procedures [HR0306] 04:00 HR0306

Course Curricula/English - US/Business Skills = Curricula/Human Resources Curriculum/New Employee = Orientation
Health, Safety, and Security = Challenges 05:30 HR0001
Laws and Ethics in the Workplace 05:30 HR0002
Understanding Employee Benefits 05:00 HR0003

Course Curricula/English - US/Business Skills = Curricula/Human Resources Curriculum/Recruiting & Retention = Strategies=20 for the Tight Labor Market
Recruiting for the 21st Century: The = Market 03:00 HR0221
Recruiting for the 21st Century: = Strategies 04:00 HR0222
Recruiting Successfully 03:30 HR0223
Online Recruiting 02:30 HR0224
Facilitating Effective Hiring 02:30 HR0225
Retention 03:00 HR0226

Course Curricula/English - US/Business Skills = Curricula/Human Resources Curriculum/Sexual = Harassment
Sexual Harassment Awareness for = Employees 02:00 HR0181
Dealing with Sexual Harassment = Claims 02:00 HR0182
Sexual Harassment Training for Human = Resource=20 Professionals 02:00 HR0183

Course Curricula/English - US/Business Skills = Curricula/Human Resources Curriculum/HRCI/SPHR (Senior = Professional Human=20 Resource)
The Strategic Role of HR in = Organizations 03:00 hr_01_a01_bs_enus
Managing the HR Process 02:00 hr_01_a08_bs_enus
Workforce Planning and Employment = Strategies 03:00 hr_01_a03_bs_enus
Strategic Human Resource = Development 03:30 hr_01_a04_bs_enus
Compensation and Benefits = Strategies 03:00 hr_01_a05_bs_enus
Employee and Labor Relations = Strategies 04:30 hr_01_a06_bs_enus
Safety, Health, and Security = Strategies 02:00 hr_01_a07_bs_enus

Course Curricula/English - US/Business Skills = Curricula/Industry Foundations Curriculum/Doing Business with the = U.S.=20 Federal Government
The Federal Government Is You 03:00 IND0101
Purposes of the Federal Government 03:00 IND0102
Organization of the Federal = Government 02:00 IND0103
Dealing with the Federal Government 02:30 IND0104

Course Curricula/English - US/Business Skills = Curricula/Industry Foundations Curriculum/Industry = Overviews
The Automotive Industry Overview 04:00 IND0201
The Oil and Gas Industry Overview 03:30 IND0202
The Pharmaceutical Industry = Overview 05:00 IND0203
The Food and Beverage Industry = Overview 05:00 IND0204
The Health Care Industry Overview 03:00 IND0205
Banking Industry Overview 02:30 IND0206
Manufacturing Industry Overview 02:30 IND0207
Retail Industry Overview 03:00 IND0208
Telecommunications Industry = Overview 02:00 IND0209
Insurance Industry Overview 02:30 IND0211
Information Technology (IT) Industry = Overview 02:30 IND0212
Federal Government Industry = Overview 02:00 IND0213

Course Curricula/English - US/Business Skills = Curricula/Industry Foundations Curriculum/Industry Overviews=20 2006
The Oil and Gas Industry Overview 02:30 indo_01_a02_bs_enus
The Health Care Industry Overview 01:30 indo_01_a05_bs_enus

Course Curricula/English - US/Business Skills = Curricula/Knowledge Management Curriculum/Achieving Measurable = Performance=20 Impact from Training
Training for Business Results 02:30 KNOW0301

Course Curricula/English - US/Business Skills = Curricula/Knowledge Management Curriculum/Knowledge Management=20 Fundamentals
The Art of Knowledge Management 03:30 KNOW0101
Knowledge as Capital 03:00 KNOW0102
Putting Knowledge to Work 04:00 KNOW0103
Managing Knowledge Workers 02:00 KNOW0104
Being a Knowledge Activist 03:00 KNOW0105
TestPrep Final Exam: Knowledge = Management=20 Fundamentals n/a FE0008_eng

Course Curricula/English - US/Business Skills = Curricula/Knowledge Management Curriculum/The 21st Century = Learning=20 Curve
Knowledge as Strategy: Performance = Improvement 03:00 KNOW0111
The Power of the Learning = Organization 03:00 KNOW0112
The Potential of Self-directed = Learning 02:30 KNOW0113
Implementing and Evaluating = Self-directed=20 Learning 03:00 KNOW0114
Performance Support 03:00 KNOW0115
Benchmarking for Best Practices 03:00 KNOW0116

Course Curricula/English - US/Business Skills = Curricula/Knowledge Management Curriculum/The 21st Century = Learning=20 Curve
Knowledge as Strategy: Performance = Improvement=20 [KNOW0201] 03:00 KNOW0201
The Power of the Learning Organization=20 [KNOW0202] 03:00 KNOW0202
The Potential of Self-directed Learning=20 [KNOW0203] 02:30 KNOW0203
Implementing and Evaluating = Self-directed Learning=20 [KNOW0204] 03:00 KNOW0204
Performance Support [KNOW0205] 03:00 KNOW0205
Benchmarking for Best Practices = [KNOW0206] 03:00 KNOW0206

Course Curricula/English - US/Business Skills = Curricula/Leadership Curriculum/4-Dimensional = Leadership
Four Dimensions of Complete = Leadership 02:00 LEAD0111
Putting Four-Dimensional Leadership into = Action 02:30 LEAD0112

Course Curricula/English - US/Business Skills = Curricula/Leadership Curriculum/Business Execution
Foundations for Business Execution 07:00 LEAD0151
Creating a Business Execution = Culture 08:00 LEAD0152
Business Execution in Action 05:00 LEAD0153
Business Execution Simulation 00:30 LEAD0150

Course Curricula/English - US/Business Skills = Curricula/Leadership Curriculum/Going from Management to=20 Leadership
The Mark of a Leader 04:30 LEAD0141
Communicating a Shared Vision 04:30 LEAD0142
The Enabling Leader 05:00 LEAD0143
Removing Performance Barriers 04:00 LEAD0144
Communicating as a Leader 04:30 LEAD0145
Coaching for Performance 02:30 LEAD0146
Leading through Change 03:00 LEAD0147
The Leader as a Model 03:00 LEAD0148
Going from Management to Leadership = Simulation 00:30 LEAD0140
Growing from a Manager to a Leader = Simulation 00:30 LEAD014S

Course Curricula/English - US/Business Skills = Curricula/Leadership Curriculum/Going from Management to=20 Leadership
The Mark of a Leader [LEAD0221] 04:30 LEAD0221
Communicating a Shared Vision = [LEAD0222] 04:30 LEAD0222
The Enabling Leader [LEAD0223] 05:00 LEAD0223
Removing Performance Barriers = [LEAD0224] 04:00 LEAD0224
Communicating as a Leader = [LEAD0225] 04:30 LEAD0225
Coaching for Performance [LEAD0226] 02:30 LEAD0226
Leading through Change [LEAD0227] 03:00 LEAD0227
The Leader as a Model [LEAD0228] 03:00 LEAD0228
Going from Management to Leadership = Simulation=20 [LEAD0220] 00:30 LEAD0220
Growing from a Manager to a Leader = Simulation=20 [LEAD022S] 00:30 LEAD022S

Course Curricula/English - US/Business Skills = Curricula/Leadership Curriculum/Leadership in Senior = Management
Senior Leadership Principles 03:00 LEAD0201
Senior Leadership in Action 03:30 LEAD0202

Course Curricula/English - US/Business Skills = Curricula/Leadership Curriculum/Leadership Skills for = Women
The Secrets of Female Leaders 02:30 LEAD0131
Building Your Support System 03:30 LEAD0132
Playing by the Rules 02:30 LEAD0133
Groundbreaking: The Paradigm Shift = toward Women 02:30 LEAD0134
Establish and Maintain Authority 02:30 LEAD0135
Leadership Skills for Women = Simulation 00:30 LEAD0130

Course Curricula/English - US/Business Skills = Curricula/Leadership Curriculum/Leading from the Front = Line
Challenges of the 21st Century 02:00 LEAD0121
Organizational Culture and = Leadership 02:30 LEAD0122
Energizing and Empowering Employees 02:30 LEAD0123
Leadership and the Knowledge Worker 02:30 LEAD0124
Leading Change from the Front Line 02:30 LEAD0125
Dynamics of Leadership 03:00 LEAD0126
Leading from the Front Line = Simulation 00:30 LEAD0120

Course Curricula/English - US/Business Skills = Curricula/Leadership Curriculum/Leading the Workforce=20 Generations
Introduction to Work Force = Generations 02:30 LEAD0231
Attracting, Developing, and Retaining=20 Generations 03:00 LEAD0232
Leading Silent Generation and Baby Boom = Workers=20 03:00 LEAD0233
Leading Generations X and Next 03:30 LEAD0234
Making Cross-generational Teams = Work 03:00 LEAD0235
Cross-generational Workers in the 21st = Century 03:00 LEAD0236
Leading the Workforce Generations = Simulation 00:30 LEAD0230

Course Curricula/English - US/Business Skills = Curricula/Leadership Curriculum/Succession Planning for the = Business=20 Environment
Succession Planning Overview 02:00 LEAD0301
Succession Planning Strategies 04:30 LEAD0302
Succession Planning and Human = Resources 05:00 LEAD0303
Succession Planning Management 02:30 LEAD0304
Initiating a Succession Plan = Simulation 00:30 LEAD0300
Implementing a Succession Plan = Simulation 00:30 LEAD030S

Course Curricula/English - US/Business Skills = Curricula/Management Curriculum/360-degree Performance = Appraisal
About 360-Degree Performance = Feedback 02:30 MGMT0151
Elements of a 360-Degree Performance = Review 02:00 MGMT0152
Delivering 360-Degree Performance = Feedback 05:00 MGMT0153
360-Degree Performance Appraisal = Simulation 00:30 MGMT0150

Course Curricula/English - US/Business Skills = Curricula/Management Curriculum/Coach with = Confidence
Coaching for Business 04:00 MGMT0281
Successful Coaching Relationships 07:30 MGMT0282
Key Stages in Coaching 06:00 MGMT0283
Coaching Skills 05:30 MGMT0284
Mindsets, Emotions, and Coaching 04:00 MGMT0285
Coaching Trends 04:30 MGMT0286
Coach with Confidence Simulation 00:30 MGMT0280
Coaching Personalities and Teams = Simulation 00:30 MGMT028S

Course Curricula/English - US/Business Skills = Curricula/Management Curriculum/Dealing with Conflict and=20 Confrontation
Understanding Conflict 02:30 MGMT0221
Contentious Tactics and Conflict = Escalation 02:30 MGMT0222
Resolving Conflict through Problem = Solving 03:00 MGMT0223

Course Curricula/English - US/Business Skills = Curricula/Management Curriculum/Delegation Skills
Delegation Basics 02:00 MGMT0261
The Personal Approach in Delegation 02:30 MGMT0262
Managing the Delegated Environment 05:00 MGMT0263
Effective Delegation Simulation 00:30 MGMT0260

Course Curricula/English - US/Business Skills = Curricula/Management Curriculum/Essential Skills for Tomorrow's=20 Managers
Competencies for Tomorrow's = Managers 05:30 MGMT0111
Development Tools for Tomorrow's = Managers 05:00 MGMT0112
The Manager as Coach and Counselor 05:00 MGMT0113
The Manager as Project Champion 04:30 MGMT0114
A Manager's Primer for Ensuring = Accountability 06:00 MGMT0115
Continuous Learning for Tomorrow's = Managers 04:30 MGMT0116
Essential Skills for Tomorrow's Managers = Simulation 00:30 MGMT0110
Essential People Management Skills = Simulation 00:30 MGMT011S

Course Curricula/English - US/Business Skills = Curricula/Management Curriculum/How to Discipline Employees & = Correct=20 Performance Problems
Understand and Confront Performance = Problems 02:00 MGMT0131
Setting and Clarifying Standards 01:30 MGMT0132
Motivate and Recognize Employees 02:00 MGMT0133
Using Formal Discipline Measures 03:00 MGMT0134
Developing Teams & Correcting = Performance=20 Simulation 00:30 MGMT0130

Course Curricula/English - US/Business Skills = Curricula/Management Curriculum/How to Overcome Negativity in the=20 Workplace
The Path from Pessimism to Optimism 04:00 MGMT0311
Proactive Approaches to Stop = Negativity 02:00 MGMT0312
Overcoming Organizational = Negativity 02:00 MGMT0313

Course Curricula/English - US/Business Skills = Curricula/Management Curriculum/Making Change Work
Building a Case for Change 01:00 MGMT0321
Guide Yourself Through Change 01:30 MGMT0322
Manage Organizational Change = Processes 04:30 MGMT0323

Course Curricula/English - US/Business Skills = Curricula/Management Curriculum/Management Excellence: = Performance-Based=20 Appraisals
Effective Management: Performance-based=20 Appraisal 02:30 MGMT0141
Designing Successful Performance-based=20 Appraisals 02:30 MGMT0142
Implementing Performance-based = Appraisals 02:30 MGMT0143
Performance-based Appraisal: An Employee = View 03:00 MGMT0144
Appraising the Performance-oriented = Team 03:00 MGMT0145
Performance-based Appraisals = Simulation 00:30 MGMT0140

Course Curricula/English - US/Business Skills = Curricula/Management Curriculum/Managing Contractors and Temporary = Employees
Doing Business with Independent = Contractors 04:30 MGMT0701
Hiring Temporary (Contingent) = Employees 05:00 MGMT0702
Managing Contingent Workers 04:30 MGMT0703
Legal Pitfalls Regarding Independent=20 Contractors 03:00 MGMT0704
Working with Temporary Agencies 05:30 MGMT0705
Hiring and Managing Contractors = Simulation 00:30 MGMT0700
TestPrep Final Exam: Managing = Contractors and=20 Temporary Employees n/a FE0009_eng

Course Curricula/English - US/Business Skills = Curricula/Management Curriculum/Managing Others through = Change
Change Leadership 02:30 MGMT0331
Communicating and Reinforcing = Change 02:30 MGMT0332
Overcoming the Challenges of Change 02:30 MGMT0333
Managing Others Through Change = Simulation 00:30 MGMT0330

Course Curricula/English - US/Business Skills = Curricula/Management Curriculum/Managing Problem = Performance
Preventing Problem Performance 04:30 MGMT0161
Identifying Problem Performance 04:00 MGMT0162
Improving Problem Performance 05:30 MGMT0163
Dealing with Problem Performance 04:00 MGMT0164
Averting Problem Performance = Simulation 00:30 MGMT0160
Addressing Problem Performance = Simulation 00:30 MGMT016S

Course Curricula/English - US/Business Skills = Curricula/Management Curriculum/Managing Technical = Professionals
Understanding Technical = Professionals 02:30 MGMT0291
Attracting, Motivating, and Retaining = Technical=20 Professionals 03:30 MGMT0292
Models for Managing Technical = Professionals 04:30 MGMT0293
Developing Career Plans for Your = Technical=20 Professionals 03:30 MGMT0294

Course Curricula/English - US/Business Skills = Curricula/Management Curriculum/Mentoring Essentials
Effective Mentoring 03:00 MGMT0251
The Mentoring Manager 02:30 MGMT0252
Implementing an Organizationwide = Mentoring=20 Program 02:30 MGMT0253
Mentoring Strategies in the 21st = Century 03:00 MGMT0254
Achieving Success with the Help of a = Mentor 03:30 MGMT0255
e-Mentoring 03:30 MGMT0256
Mentoring Essentials Simulation 00:30 MGMT0250

Course Curricula/English - US/Business Skills = Curricula/Management Curriculum/Moving from Technical Professional = to=20 Management
Management Development for Technical=20 Professionals 03:30 MGMT0121
Communication Skills for Successful = Management 03:00 MGMT0122
Process Management Skills 04:30 MGMT0123
Leadership Development for Technical=20 Professionals 03:00 MGMT0124
Strategies for Transitioning into = Management 06:30 MGMT0125
Transitioning From Technical = Professional to=20 Management Simulation 00:30 MGMT0120
From Technical Professional to = Leadership=20 Simulation 00:30 MGMT012S

Course Curricula/English - US/Business Skills = Curricula/Management Curriculum/Moving into a Management = Role
Becoming a Manager 06:00 MGMT0001
A New Manager's Responsibilities and = Fears 06:00 MGMT0002
Lead and Communicate Effectively as a = New=20 Manager 06:00 MGMT0003
A New Manager's Role in The Company's = Future 05:30 MGMT0004
Moving into Management Simulation 00:30 MGMT000S
Leadership in Management Simulation 00:30 MGMT000T

Course Curricula/English - US/Business Skills = Curricula/Management Curriculum/Negotiation Strategies for=20 Managers
Successful Management Negotiation 02:00 MGMT0401
Advanced Management Negotiations 04:00 MGMT0402

Course Curricula/English - US/Business Skills = Curricula/Management Curriculum/Performance = Appraisal
Continuous Performance Assessment 03:30 MGMT0341
Reviewing Performance 04:00 MGMT0342
Performance Appraisal Simulation 00:30 MGMT0340

Course Curricula/English - US/Business Skills = Curricula/Management Curriculum/Practical Coaching Skills for=20 Managers
Implementing the Coaching Model 06:00 MGMT0211
Tips and Techniques for Effective = Coaching 07:00 MGMT0212

Course Curricula/English - US/Business Skills = Curricula/Management Curriculum/Succeeding as a First-Time=20 Manager
Prepare for Your New Management = Role 02:00 MGMT0101
Lead and Develop Your Staff 06:00 MGMT0102
Communication Skills and Positive = Attitude 03:00 MGMT0103

Course Curricula/English - US/Business Skills = Curricula/Management Curriculum/Supporting Employees through the = Change=20 Process
Beginning the Change Process 04:30 MGMT0181
Managing Through the Change 04:00 MGMT0182
Incorporating Change in Your = Organization 03:00 MGMT0183
Supporting Employees through Change = Simulation 00:30 MGMT0180
Supporting Teams through Change = Simulation 00:30 MGMT018S

Course Curricula/English - US/Business Skills = Curricula/Management Curriculum/The Consummate Coach
Coaching Changes Managerial = Malpractices 02:30 MGMT0241
Foundations of Coaching 03:00 MGMT0242
The Coach's Roles 03:30 MGMT0243
Coaching and the People Issues 03:00 MGMT0244
Coaching Excellence Changes You 02:30 MGMT0245
Manager's Performance Guide - Coaching = Skills 01:30 MGMT0246
The Consummate Coach Simulation 00:30 MGMT0240

Course Curricula/English - US/Business Skills = Curricula/Management Curriculum/The Fundamentals of Business = Crises=20 Management
Preparing for Business Crises 02:00 MGMT0171
Responding to Business Crises 03:00 MGMT0172
Recovering from Business Crises 02:00 MGMT0173
Business Crisis Management = Simulation 00:30 MGMT0170

Course Curricula/English - US/Business Skills = Curricula/Management Curriculum/The Successful = Facilitator
The Role of the Facilitator 05:00 MGMT0271
Facilitative Fundamentals: Techniques = and Tools 05:30 MGMT0272
Facilitating Work Groups and = Meetings 05:00 MGMT0273
Facilitating Challenging Situations 05:00 MGMT0274
Facilitative Formats and Tools: Offering = Options 05:00 MGMT0275
The Facilitative Leader 05:00 MGMT0276

Course Curricula/English - US/Business Skills = Curricula/Management Curriculum/The Successful = Facilitator
The Role of the Facilitator = [MGMT0231] 05:00 MGMT0231
Facilitative Fundamentals: Techniques = and Tools=20 [MGMT0232] 05:30 MGMT0232
Facilitating Work Groups and Meetings=20 [MGMT0233] 05:00 MGMT0233
Facilitating Challenging Situations = [MGMT0234] 05:00 MGMT0234
Facilitative Formats and Tools: Offering = Options=20 [MGMT0235] 05:00 MGMT0235
The Facilitative Leader [MGMT0236] 05:00 MGMT0236
The Successful Facilitator Simulation=20 [MGMT0230] 00:30 MGMT0230

Course Curricula/English - US/Business Skills = Curricula/Management Curriculum/Effectively Managing Top=20 Performers
Managing and Rewarding Top = Performers 02:30 mgmt_01_a01_bs_enus

Course Curricula/English - US/Business Skills = Curricula/Marketing Curriculum/Competitive Marketing = Strategies
Competitive Strategies for a Global = Marketplace 02:30 MKT0231
Surpassing the Competition 03:00 MKT0232

Course Curricula/English - US/Business Skills = Curricula/Marketing Curriculum/Online Branding = Strategy
Introduction to Online Branding 03:30 MKT0221
The Online Branding Environment 03:00 MKT0222
Strategies for Building an Online = Brand 07:00 MKT0223

Course Curricula/English - US/Business Skills = Curricula/Marketing Curriculum/Product Management = Essentials
Introduction to Product Management 02:00 MKT0241
Developing a New-product Strategy 02:00 MKT0242
Pricing and Profitability for Product = Managers 03:00 MKT0243

Course Curricula/English - US/Business Skills = Curricula/Marketing Curriculum/Strategic Brand = Management
Introduction to Brand Management 03:30 MKT0211
Building Brand Equity 03:30 MKT0212
Managing the Creative Elements of = Brands 03:30 MKT0213
Promoting Your Brand to Consumers 03:00 MKT0214
Evaluating Brand Effectiveness 06:00 MKT0215
Managing and Maintaining Brand = Equity 04:30 MKT0216

Course Curricula/English - US/Business Skills = Curricula/Marketing Curriculum/Strategic Marketing in = Action
Elements of Marketing Strategy 03:00 MKT0201
Analyzing the Market 02:30 MKT0202
Competitive Factors in Strategic = Marketing 02:30 MKT0203
Writing a Marketing Plan: Phase 1 03:00 MKT0204
Writing the Marketing Plan: Creative = Strategy 02:30 MKT0205
Creating a Marketing Campaign 04:00 MKT0206
Marketing Management 04:00 MKT0207
Financial Analysis for Successful = Marketing 04:30 MKT0208

Course Curricula/English - US/Business Skills = Curricula/Operations Curriculum/ISO 9000:2000 = Overview
The Who, What & Why of ISO = 9000:2000 02:30 OPER0401
Building a Quality Management = System 02:00 OPER0402
Quality-minded Management 02:30 OPER0403
Customer Satisfaction Through Resource=20 Management 02:30 OPER0404
Processes for Quality Products and = Services 04:00 OPER0405
Continual Quality Improvement 04:00 OPER0406
Steps for Successful ISO = Registration 03:00 OPER0407
Transitioning from ISO 9000:1994 to ISO = 9001:2000=20 02:30 OPER0408

Course Curricula/English - US/Business Skills = Curricula/Operations Curriculum/Lean Manufacturing
Lean Logic 04:00 OPER0151
Lean Value 04:00 OPER0152
Lean Techniques 06:00 OPER0153
Lean Strategies 04:30 OPER0154
TestPrep Final Exam: Lean = Manufacturing n/a FE0003_eng

Course Curricula/English - US/Business Skills = Curricula/Operations Curriculum/Logistics Management
Overview of Logistics Management 03:30 OPER0321
Inventory Management 03:00 OPER0322
Supply Chain Management 03:00 OPER0323

Course Curricula/English - US/Business Skills = Curricula/Operations Curriculum/Logistics Management
Overview of Logistics Management = [OPER0311] 03:30 OPER0311
Inventory Management [OPER0312] 03:00 OPER0312
Supply Chain Management [OPER0313] 03:00 OPER0313

Course Curricula/English - US/Business Skills = Curricula/Operations Curriculum/Managing Customer-Driven Process=20 Improvement
Why Customer Driven? 02:30 OPER0121
Identifying What the Customer Wants 03:00 OPER0122
Translating Requirements into Process = Goals 03:30 OPER0123
Understanding Processes 02:30 OPER0124
Implementing Improvements 02:30 OPER0125
Managing Process Improvements 03:00 OPER0126
Managing Customer-driven Process = Improvement=20 Simulation 00:30 OPER0120

Course Curricula/English - US/Business Skills = Curricula/Operations Curriculum/OSHA Standards for General=20 Industry
OSHA Standards and Compliance 02:00 OPER0201
OSHA Recordkeeping and Training 02:30 OPER0202
OSHA General Industry Safety 03:30 OPER0203
OSHA General Industry Health 03:30 OPER0204
Developing an OSHA Safety and Health = Program 03:00 OPER0205

Course Curricula/English - US/Business Skills = Curricula/Operations Curriculum/Six Sigma: Green Belt:=20 Foundations
Six Sigma Introduction 03:30 OPER0131
TestPrep Final Exam: Six Sigma = Foundations n/a FE0001_eng

Course Curricula/English - US/Business Skills = Curricula/Operations Curriculum/Six Sigma: Green Belt: Team=20 Implementation
Six Sigma: Reducing Variation to Improve = Quality 04:00 OPER0141
Six Sigma: Listening to the Voice of the = Customer=20 05:30 OPER0142
Six Sigma DMAIC: Defining the = Problem 04:00 OPER0143
Six Sigma DMAIC: Measuring the = Process 05:00 OPER0144
Six Sigma DMAIC: Analyzing the Data 05:30 OPER0145
Six Sigma DMAIC: Analyzing the = Process 03:00 OPER0146
Six Sigma DMAIC: Improving the = Process 04:30 OPER0147
Six Sigma DMAIC: Controlling the = Improved=20 Process 04:00 OPER0148
TestPrep Final Exam: Six Sigma Team=20 Implementation n/a FE0002_eng

Course Curricula/English - US/Business Skills = Curricula/Operations Curriculum/Six Sigma Black Belt: = Deployment
Six Sigma and the Corporate = Enterprise 03:00 OPER0161
Leadership in Six Sigma 03:00 OPER0162
Organizational Goals and Objectives 02:00 OPER0163
History of Organizational Improvement = and the=20 Foundations of Six Sigma 02:00 OPER0164
Overview of Business Process = Management 02:30 OPER0165
The Importance of Metrics to Six = Sigma 01:30 OPER0166

Course Curricula/English - US/Business Skills = Curricula/Operations Curriculum/Six Sigma Black Belt: The Define=20 Phase
Define the Six Sigma Opportunity 03:00 OPER0171
The Six Sigma Project Charter and = Plan 02:00 OPER0172
Six Sigma Team Leadership 03:00 OPER0173
Six Sigma Team Dynamics and = Performance 03:00 OPER0174
The Six Sigma Change Agent 02:30 OPER0175
Six Sigma Management and Planning = Tools 01:30 OPER0176
Six Sigma and the Voice of the = Customer 02:00 OPER0177
Six Sigma and Critical Customer = Requirements 02:00 OPER0178
Defining and Mapping the Six Sigma = Process 02:30 OPER0179
Scoping the Six Sigma Project 03:00 OPER0181

Course Curricula/English - US/Business Skills = Curricula/Operations Curriculum/Six Sigma Black Belt: The = Measurement=20 Phase
Process Analysis and Documentation 02:30 OPER0191
Probability and Statistics 02:00 OPER0192
Collecting and Summarizing Data 02:30 OPER0193
Properties and Applications of = Probability=20 Distributions 01:30 OPER0194
Measurement Systems 02:00 OPER0195
Analyzing Process Capability 02:00 OPER0196
Calculating Process Capability 01:30 OPER0197

Course Curricula/English - US/Business Skills = Curricula/Operations Curriculum/Six Sigma Black Belt: The Analyze=20 Phase
Exploratory Data Analysis 02:30 OPER0251
Hypothesis Testing 02:30 OPER0252
Common Tests 03:00 OPER0253
Variance, Contingency Tables, and = Nonparametric=20 Tests 02:30 OPER0254

Course Curricula/English - US/Business Skills = Curricula/Operations Curriculum/Six Sigma Black Belt: The Improve=20 Phase
Design of Experiments (DOE) 02:00 OPER0211
Design and Analysis 02:00 OPER0212
Taguchi and Quality Improvement 02:00 OPER0213
Experimenting for Process = Improvement 02:00 OPER0214

Course Curricula/English - US/Business Skills = Curricula/Operations Curriculum/Six Sigma Black Belt: The Control=20 Phase
Six Sigma--Statistical Process = Control 01:30 OPER0221
Control Charts and the Pre-control = Process 02:00 OPER0222
Six Sigma--Lean Tools for Control 02:00 OPER0223
Six Sigma--Measurement System = Re-analysis 02:30 OPER0224

Course Curricula/English - US/Business Skills = Curricula/Operations Curriculum/Six Sigma Black Belt: The Lean=20 Enterprise
Lean Concepts 03:30 oper_01_a01_bs_enus
Non-value-added Steps and Tasks 03:00 oper_01_a02_bs_enus
Lean Tools 03:00 oper_01_a03_bs_enus
Total Productive Maintenance 02:30 oper_01_a04_bs_enus

Course Curricula/English - US/Business Skills = Curricula/Operations Curriculum/Six Sigma Black Belt: Design for = Six Sigma=20 Black Belt
Quality Function Deployment (QFD) 02:00 oper_02_a01_bs_enus
Robust Design and Process 03:00 oper_02_a02_bs_enus
Failure Mode and Effect Analysis 02:00 oper_02_a03_bs_enus
Design for X (DFX) 02:00 oper_02_a04_bs_enus
Special Design Tools 03:00 oper_02_a05_bs_enus

Course Curricula/English - US/Business Skills = Curricula/Operations Curriculum/Six Sigma: Champion Training =
Introduction to Six Sigma 03:00 oper_03_a01_bs_enus
Six Sigma Projects and Project Teams = 02:30 oper_03_a03_bs_enus

Course Curricula/English - US/Business Skills = Curricula/Operations Curriculum/Supply Chain = Management
The Fundamentals of Supply Chain = Management 02:00 OPER0501
Supply Chain Management Strategies 05:30 OPER0502
Supply Chain Planning and Inventory = Management 05:00 OPER0503
Supply Chain Management and = e-Business 04:00 OPER0504
Supply Chain Transportation and Facility = Design 04:30 OPER0505

Course Curricula/English - US/Business Skills = Curricula/Personal Development Curriculum/Achieving Balance in = Your=20 Professional and Personal Life
Discovering Balance 04:00 PD0111
Setting a Course 02:30 PD0112
Managing Time 02:30 PD0113
Coping with Stress 03:00 PD0114
Committing to Self 03:30 PD0115
Keeping Your Balance 02:00 PD0116
Balancing Your Professional Life = Simulation 00:30 PD0110

Course Curricula/English - US/Business Skills = Curricula/Personal Development Curriculum/Achieving Organizational = Excellence Through Critical Thinking
The Role of Critical Thinking in = Organizations 04:00 PD0251
Developing Fundamental Critical Thinking = Skills 03:00 PD0252
Strategies for Facilitating Critical = Thinking 04:30 PD0253
Critical Thinking Skills for = Managing 03:30 PD0254
Organizational Scope of Critical = Thinking 03:30 PD0255
Critical Thinking Strategies = Simulation 00:30 PD0250

Course Curricula/English - US/Business Skills = Curricula/Personal Development Curriculum/Breakthrough Strategies = for a=20 Web Economy
Breakthrough Strategies 02:30 PD0221
Solution Thinking for Breakthrough = Decisions 02:30 PD0222
Breakthrough Innovation 03:00 PD0223
Enabling Breakthrough Creativity 02:30 PD0224
Breakthrough Motivation 02:30 PD0225
Different Intelligences for Business=20 Breakthroughs 02:30 PD0226

Course Curricula/English - US/Business Skills = Curricula/Personal Development Curriculum/Business=20 Professionalism
Personal Accountability: Working for = Your Inner=20 Boss 02:30 PD0261
Self-empowerment: Managing from = Within 02:30 PD0262
Goals and Goal Setting 02:00 PD0263
Developing a Positive Attitude 02:30 PD0264
Successful Lifelong Learning 02:30 PD0265
Business Professionalism Simulation 00:30 PD0260

Course Curricula/English - US/Business Skills = Curricula/Personal Development Curriculum/Creativity and=20 Innovation
The Creative Process at Work 02:30 PD0201
Brainstorming and Promoting Creative = Thinking 02:00 PD0202

Course Curricula/English - US/Business Skills = Curricula/Personal Development Curriculum/Creativity and = Innovation in the=20 Workplace
The Foundations of Creativity and = Innovation 04:30 PD0031
Generating Creative and Innovative = Ideas 03:30 PD0032
Evaluating Creative and Innovative = Ideas 03:30 PD0033
Implementing Creative and Innovative = Ideas 05:00 PD0034
Creativity and Innovation in the = Workplace=20 Simulation 00:30 PD0030

Course Curricula/English - US/Business Skills = Curricula/Personal Development Curriculum/Dealing with = Organizational=20 Change
Perspectives on Organizational = Change 03:00 PD0191
Being Prepared for Change 03:30 PD0192
Communicating during Organizational = Change 03:30 PD0193
Dealing with Organizational Change = Simulation 00:30 PD0190

Course Curricula/English - US/Business Skills = Curricula/Personal Development Curriculum/Ethics in = Business
Ethical Decision Making 03:30 PD0171
Managerial Business Ethics 02:30 PD0172
Organizational Ethics 03:30 PD0173
Corporate Social Responsibility 03:00 PD0174
Ethics in Business Simulation 00:30 PD0170

Course Curricula/English - US/Business Skills = Curricula/Personal Development Curriculum/Fast-tracking Your=20 Career
Get Your Career on the Fast Track 02:30 PD0131
Basic Business Skills to Get You on the = Fast=20 Track 02:30 PD0132
Communication Skills to Fast-track Your = Career 02:30 PD0133
Interpersonal Skills on the Fast = Track 02:30 PD0134
The Boss Factor 03:00 PD0135
Improving Your Image 03:00 PD0136
Fast-tracking Your Career = Simulation 00:30 PD0130

Course Curricula/English - US/Business Skills = Curricula/Personal Development Curriculum/Living a Balanced = Life
Finding Your Life Balance 04:30 PD0181
Success over Stress 04:30 PD0182
Strategies for Better Balance 05:00 PD0183
Living a Balanced Life Simulation 00:30 PD0180

Course Curricula/English - US/Business Skills = Curricula/Personal Development Curriculum/Managing Yourself = through=20 Change
The Effects of Organizational = Change 03:00 PD0331
Making the Change 02:30 PD0332
The Paradigm Shift of Change 02:30 PD0333
Managing Yourself Through Change = Simulation 00:30 PD0330

Course Curricula/English - US/Business Skills = Curricula/Personal Development Curriculum/Overcoming Overload - = Managing=20 Memory and Time
Time as a Resource 02:30 PD0121
Eliminate the Time Wasters 03:00 PD0122
Organize to Remember 02:00 PD0123
Create Your Time and Memory Management = Program 02:00 PD0124

Course Curricula/English - US/Business Skills = Curricula/Personal Development Curriculum/Planning Your Personal=20 Finances
Managing Your Cash Flow and Credit 02:30 PD0141
Homes and Vacation Homes 03:00 PD0142
Tax Planning 05:30 PD0143
Determining Your Insurance Needs 02:30 PD0144
Financing Your Family's Education 02:30 PD0145
Investing Wisely 02:30 PD0146
Planning for Retirement and Retirement = Accounts 02:30 PD0147
Separation and Divorce 02:00 PD0148
Basic Estate Planning 02:30 PD0149
Planning Your Personal Finances = Simulation 00:30 PD0140
Financial Planning for Couples = Simulation 00:30 PD014S

Course Curricula/English - US/Business Skills = Curricula/Personal Development Curriculum/Problem Solving and = Decision=20 Making
Problem Solving: Foundations 01:30 PD0211
Problem Solving for Common Business = Challenges 01:00 PD0212
Decision-making Fundamentals 02:00 PD0213

Course Curricula/English - US/Business Skills = Curricula/Personal Development Curriculum/Problem-solving and=20 Decision-making for Business
Foundations of Effective Thinking 03:30 PD0231
Framing the Problem 03:00 PD0232
Generating Alternatives in Problem = Solving 02:30 PD0233
Dynamic Decision Making 02:30 PD0234
Implementing and Evaluating a = Decision 03:00 PD0235
Problem Solving and Decision Making in = Groups 02:30 PD0236
Creative Problem Solving and Effective = Thinking=20 Simulation 00:30 PD0230
Rational Problem Solving and = Decision-making=20 Simulation 00:30 PD023S

Course Curricula/English - US/Business Skills = Curricula/Personal Development Curriculum/Taking Control of Your=20 Workday
Analyze Your Use of Time 02:00 PD0101
Set Goals and Prioritize Your Use of = Time 02:00 PD0102
Major Time Management Challenges 03:00 PD0103
Taking Control of Your Workday = Simulation 00:30 PD0100

Course Curricula/English - US/Business Skills = Curricula/Personal Development Curriculum/Working More Effectively = -=20 Taking Control of Your Time
You and Your Time 05:00 PD0151
Techniques for Better Time = Management 04:30 PD0152
Developing Good Time-management = Habits 04:30 PD0153
Working More Effectively Simulation 00:30 PD0150

Course Curricula/English - US/Business Skills = Curricula/Personal Development Curriculum/Working without a Net - = The=20 Business of Risk
Risk Basics 02:00 PD0241
Approaches to Risk Management 02:00 PD0242
Decisions and Risk 02:00 PD0243
Strategic Planning and Risk = Management 02:30 PD0244
Risk Strategies: The Cutting Edge 02:30 PD0245
Working without a Net: Decisions = Simulation 00:30 PD0240

Course Curricula/English - US/Business Skills = Curricula/Project Management Curriculum/Project Management = Essentials -=20 (PMBOK=C2=AE Guide - Third Edition-aligned)
An Introduction to Project = Management 02:30 PROJ0511
Project Life Cycles and = Stakeholders 02:00 PROJ0512
Introduction to Project Process Groups = and=20 Initiating a Project 01:30 PROJ0513
Project Planning 02:30 PROJ0514
Executing, Monitoring & Controlling, = and=20 Closing a Project 01:30 PROJ0515
Project Management Essentials = Simulation 00:30 PROJ0510

Course Curricula/English - US/Business Skills = Curricula/Project Management Curriculum/Project Integration = Management=20 (PMBOK=C2=AE Guide - Third Edition-aligned)
Initiating a Project and Preparing the = Project=20 Plan 02:30 PROJ0521
Project Integration: Executing and = Completing a=20 Project 02:00 PROJ0522

Course Curricula/English - US/Business Skills = Curricula/Project Management Curriculum/Project Scope Management = (PMBOK=C2=AE=20 Guide - Third Edition-aligned)
Planning Project Scope 01:30 PROJ0531
Controlling Project Scope 02:00 PROJ0532

Course Curricula/English - US/Business Skills = Curricula/Project Management Curriculum/Project Time Management = (PMBOK=C2=AE=20 Guide - Third Edition-aligned)
Elements of Project Time Management 02:30 PROJ0541
Project Scheduling 03:00 PROJ0542

Course Curricula/English - US/Business Skills = Curricula/Project Management Curriculum/Project Cost Management = (PMBOK=C2=AE=20 Guide - Third Edition-aligned)
Estimating Activity Costs 01:30 PROJ0551
Budgeting and Controlling Costs 02:00 PROJ0552

Course Curricula/English - US/Business Skills = Curricula/Project Management Curriculum/Project Quality Management = (PMBOK=C2=AE=20 Guide - Third Edition-aligned)
Planning for Quality 02:00 PROJ0561
Performing Quality Assurance and = Control 02:30 PROJ0562

Course Curricula/English - US/Business Skills = Curricula/Project Management Curriculum/Project Human Resources = Management=20 (PMBOK=C2=AE Guide - Third Edition-aligned)
Elements of Project Human Resource = Management 01:30 PROJ0571
Implementing Project Human Resource = Management 02:30 PROJ0572
Project Human Resources Management = Simulation 00:30 PROJ0570

Course Curricula/English - US/Business Skills = Curricula/Project Management Curriculum/Project Communications = Management=20 (PMBOK=C2=AE Guide - Third Edition-aligned)
Communications Planning and Information=20 Distribution 02:30 PROJ0581
Performance Reporting and Stakeholder=20 Management 02:00 PROJ0582
Project Communications Management = Simulation 00:30 PROJ0580

Course Curricula/English - US/Business Skills = Curricula/Project Management Curriculum/Project Risk Management = (PMBOK=C2=AE=20 Guide - Third Edition-aligned)
Planning and Identifying Project = Risk 02:30 PROJ0591
Analyzing Project Risk 02:00 PROJ0592
Responding to and Controlling Project = Risk 03:00 PROJ0593

Course Curricula/English - US/Business Skills = Curricula/Project Management Curriculum/Project Procurement = Management=20 (PMBOK=C2=AE Guide - Third Edition-aligned)
Planning Project Procurement and = Requesting Seller=20 Responses 02:30 PROJ0601
Choosing Sellers and Administering and = Closing=20 Contracts 02:30 PROJ0602
Project Procurement Management = Simulation 00:30 PROJ0600

Course Curricula/English - US/Business Skills = Curricula/Project Management Curriculum/Advanced Project = Management -=20 Project Communications Management (PMBOK-aligned)
Project Communications Planning 02:00 PROJ0281
Project Performance Reporting 02:30 PROJ0282
Project Information Distribution & = Closure 02:00 PROJ0283

Course Curricula/English - US/Business Skills = Curricula/Project Management Curriculum/Advanced Project = Management -=20 Project Cost (PMBOK-aligned)
Project Resource Planning 02:00 PROJ0251
Project Cost Estimating and = Budgeting 03:00 PROJ0252
Project Cost Control 02:00 PROJ0253

Course Curricula/English - US/Business Skills = Curricula/Project Management Curriculum/Advanced Project = Management -=20 Project HR Management (PMBOK-aligned)
Project Organizational Planning 02:30 PROJ0271
Project Staff Acquisition 02:30 PROJ0272
Project Team Development 03:00 PROJ0273

Course Curricula/English - US/Business Skills = Curricula/Project Management Curriculum/Advanced Project = Management -=20 Project Integration Management (PMBOK-aligned)
Project Plan Development 02:00 PROJ0221
Project Plan Execution and Overall = Change=20 Control 02:00 PROJ0222

Course Curricula/English - US/Business Skills = Curricula/Project Management Curriculum/Advanced Project = Management -=20 Project Procurement Management (PMBOK-aligned)
Project Procurement Planning 02:00 PROJ0301
Project Solicitation 02:00 PROJ0302
Project Source Selection 02:00 PROJ0303
Project Contract Management 03:00 PROJ0304

Course Curricula/English - US/Business Skills = Curricula/Project Management Curriculum/Advanced Project = Management -=20 Project Quality Management (PMBOK-aligned)
Project Quality Planning 02:30 PROJ0261
Project Quality Assurance 02:30 PROJ0262
Project Quality Control 02:30 PROJ0263

Course Curricula/English - US/Business Skills = Curricula/Project Management Curriculum/Advanced Project = Management -=20 Project Risk Management (PMBOK-aligned)
Project Risk Identification 02:00 PROJ0291
Project Risk Quantification 04:00 PROJ0292
Project Risk Response Development and = Control 01:30 PROJ0293

Course Curricula/English - US/Business Skills = Curricula/Project Management Curriculum/Advanced Project = Management -=20 Project Scope Management (PMBOK-aligned)
Project Scope Management: Initiation and = Planning 02:30 PROJ0231
Project Scope Management: Defining = Scope 02:00 PROJ0232
Project Scope Management: Controlling = Change 01:30 PROJ0233

Course Curricula/English - US/Business Skills = Curricula/Project Management Curriculum/Advanced Project = Management -=20 Project Time Management (PMBOK-aligned)
Project Activity Planning 03:00 PROJ0241
Project Activity Duration Estimating = 01:30 PROJ0242
Project Schedule Development 03:00 PROJ0243
Project Schedule Control 03:00 PROJ0244

Course Curricula/English - US/Business Skills = Curricula/Project Management Curriculum/Advanced Project Scope, = Time and=20 Cost Management (PMBOK-aligned)
Managing Project Scope 03:00 PROJ0211
Project Constraints and Risks 02:30 PROJ0212
Project Time Management 02:30 PROJ0213
Project Cost Accounting 01:30 PROJ0214

Course Curricula/English - US/Business Skills = Curricula/Project Management Curriculum/Professional Project = Management -=20 (non-certification)
Defining Projects 03:00 PROJ0021
Essential Project Management Tools 02:30 PROJ0022
Computer-assisted Project Planning 03:00 PROJ0023
Building the Project Team 03:00 PROJ0024
Leading the Successful Project Team 02:30 PROJ0025
Completing the Project 02:30 PROJ0026

Course Curricula/English - US/Business Skills = Curricula/Project Management Curriculum/Professional Project = Management -=20 (non-certification)
Defining Projects [PROJ0101] 03:00 PROJ0101
Essential Project Management Tools = [PROJ0102] 02:30 PROJ0102
Computer-assisted Project Planning = [PROJ0103] 03:00 PROJ0103
Building the Project Team = [PROJ0104] 03:00 PROJ0104
Leading the Successful Project Team = [PROJ0105] 02:30 PROJ0105
Completing the Project [PROJ0106] 02:30 PROJ0106

Course Curricula/English - US/Business Skills = Curricula/Project Management Curriculum/Professional Project = Management=20 Fundamentals (PMBOK-aligned)
Project Management Context and = Processes 02:30 PROJ0111
Project Integration, Scope, and Time = Management 02:30 PROJ0112
Project Cost and Quality Management 02:30 PROJ0113
Project Human Resources and = Communications 02:30 PROJ0114
Project Risk and Procurement = Management 01:30 PROJ0115
Manager's Performance Guide - Project=20 Management 01:30 PROJ0116

Course Curricula/English - US/Business Skills = Curricula/Project Management Curriculum/Project Communications = Management=20 (PMBOK 2000-aligned)
Project Communications Planning (PMBOK=20 2000-aligned) 03:00 PROJ0481
Project Performance Reporting (PMBOK = 2000) 02:30 PROJ0482
Project Information Distribution and = Closure=20 (PMBOK 2000) 02:00 PROJ0483
Project Communications Management = Simulation 00:30 PROJ0480

Course Curricula/English - US/Business Skills = Curricula/Project Management Curriculum/Project Cost Management = (PMBOK=20 2000-aligned)
Project Resource Planning (PMBOK = 2000) 02:00 PROJ0451
Project Cost Estimating and Budgeting = (PMBOK=20 2000) 03:30 PROJ0452
Project Cost Control (PMBOK 2000) 02:30 PROJ0453

Course Curricula/English - US/Business Skills = Curricula/Project Management Curriculum/Project Human Resources = Management=20 (PMBOK 2000-aligned)
Project Organizational Planning (PMBOK = 2000) 02:30 PROJ0471
Project Staff Acquisition (PMBOK = 2000) 02:30 PROJ0472
Project Team Development (PMBOK = 2000) 03:00 PROJ0473

Course Curricula/English - US/Business Skills = Curricula/Project Management Curriculum/Project Integration = Management=20 (PMBOK 2000-aligned)
Project Plan Development (PMBOK = 2000) 03:30 PROJ0421
Project Plan Execution (PMBOK 2000) 04:30 PROJ0422
Project Integrated Change Control (PMBOK = 2000) 04:30 PROJ0423

Course Curricula/English - US/Business Skills = Curricula/Project Management Curriculum/Project Management Basics = for=20 Business Professionals (PMBOK 2000-aligned)
Project Initiation 06:30 PROJ0001
Project Planning 05:00 PROJ0002
Project Execution 06:00 PROJ0003
Project Controlling 07:30 PROJ0004
Project Closing 06:30 PROJ0005
TestPrep Final Exam: Project Management = Basics for=20 Business Professionals (PMBOK 2000-aligned) n/a FE0012_eng
Project Management Basics: Scheduling=20 Simulation 00:30 PROJ000S

Course Curricula/English - US/Business Skills = Curricula/Project Management Curriculum/Project Management for IT=20 Professionals
Introduction to IT Project = Management 04:00 PROJ0351
Functions of IT Project Managers 04:30 PROJ0352
The Life Cycle of an IT Project 05:00 PROJ0353
Managing the Execution and Control of IT = Projects 05:30 PROJ0354
Managing Efficiencies of IT = Projects 04:30 PROJ0355
TestPrep Final Exam: Project Management = for IT=20 Professionals n/a FE0013_eng
Project IT Management Simulation - The = Early=20 Stages 00:30 PROJ0350
Project IT Management Simulation - = Design to=20 Rollout 00:30 PROJ035S

Course Curricula/English - US/Business Skills = Curricula/Project Management Curriculum/Project Management = Professional=20 Responsibility
Ethics and Professional Knowledge 03:00 PROJ0041
Stakeholder Interests and Cultural = Diversity 03:00 PROJ0042

Course Curricula/English - US/Business Skills = Curricula/Project Management Curriculum/Project Procurement = Planning=20 (PMBOK 2000-aligned)
Project Procurement Planning (PMBOK = 2000) 02:00 PROJ0501
Project Solicitation (PMBOK 2000) 03:00 PROJ0502
Project Source Selection (PMBOK = 2000) 03:00 PROJ0503
Project Contract Management (PMBOK = 2000) 03:00 PROJ0504

Course Curricula/English - US/Business Skills = Curricula/Project Management Curriculum/Project Quality Management = (PMBOK=20 2000-aligned)
Project Quality Planning (PMBOK = 2000) 02:30 PROJ0461
Project Quality Assurance (PMBOK = 2000) 02:30 PROJ0462
Project Quality Control (PMBOK = 2000) 04:00 PROJ0463

Course Curricula/English - US/Business Skills = Curricula/Project Management Curriculum/Project Risk Management = (PMBOK=20 2000-aligned)
Project Risk Planning and = Identification 05:00 PROJ0491
Project Qualitative Risk Analysis (PMBOK = 2000-aligned) 04:00 PROJ0492
Project Quantitative Risk Analysis = (PMBOK 2000) 04:00 PROJ0493
Project Risk Response Planning (PMBOK = 2000) 06:30 PROJ0494
Project Risk Monitoring and Control = (PMBOK=20 2000) 05:30 PROJ0495
Project Risk Management Simulation 00:30 PROJ0490

Course Curricula/English - US/Business Skills = Curricula/Project Management Curriculum/Project Scope Management = (PMBOK=20 2000-aligned)
Project Initiation and Planning (PMBOK = 2000) 03:30 PROJ0431
Project Scope Definition (PMBOK = 2000) 04:00 PROJ0432
Project Scope Verification and Change = Control 04:30 PROJ0433

Course Curricula/English - US/Business Skills = Curricula/Project Management Curriculum/Project Time Management = (PMBOK=20 2000-aligned)
Project Activity Planning (PMBOK = 2000) 04:00 PROJ0441
Project Activity Duration Estimating = (PMBOK=20 2000) 01:30 PROJ0442
Project Schedule Development (PMBOK = 2000) 03:00 PROJ0443
Project Schedule Control (PMBOK = 2000) 03:00 PROJ0444

Course Curricula/English - US/Business Skills = Curricula/Project Management Curriculum/Strategic Project = Management for=20 IT Projects
Strategic Planning and Positioning for = IT=20 Projects 05:00 PROJ0361
Strategic Approaches to Managing IT = Projects 05:00 PROJ0362
Estimating the IT Project Work = Effort 05:30 PROJ0363
IT Project Leadership, Authority &=20 Accountability 06:00 PROJ0364
Managing Multiple IT Projects 05:30 PROJ0365
Cost Management and IT Project = Trade-offs 04:30 PROJ0366
TestPrep Final Exam: Strategic Project = Management=20 for IT Projects n/a FE0014_eng
Planning Strategic IT Projects = Simulation 00:30 PROJ0360

Course Curricula/English - US/Business Skills = Curricula/Project Management Curriculum/Project Management for = Non-Project=20 Managers
Project Management Fundamentals 02:30 proj_01_a01_bs_enus
Transitioning into a Project Management = Role 03:00 proj_01_a02_bs_enus
Initiating and Planning a Project 02:00 proj_01_a03_bs_enus
Managing a Project 02:30 proj_01_a04_bs_enus
Troubleshooting and Closing the = Project 02:00 proj_01_a05_bs_enus

Course Curricula/English - US/Business Skills = Curricula/Project Management Curriculum/Managing Software Project=20 Outsourcing
Making the Right Outsourcing = Decision 02:20 232192_eng
Planning the Outsourcing Deal 01:40 232202_eng
The Outsourcing Project 03:20 232209_eng
Determining Project Quality Standards = and=20 Milestones 02:40 232224_eng
Measuring Project Outsourcing = Success 03:00 232292_eng

Course Curricula/English - US/Business Skills = Curricula/Sales Curriculum/Territorial Account Sales = Skills
The Territorial Account Sales = Approach 03:00 SALE0111
Understanding Your Target Customer's = Business 03:30 SALE0112
Effectively Using Customer-focused = Research=20 Meetings 03:30 SALE0113
Gaining Access to Key Personnel at Your = Target=20 Accounts 03:30 SALE0114
Delivering High-impact Territorial = Account Sales=20 (TAS) Presentations 05:00 SALE0115
Territorial Account Sales Skills = Simulation 00:30 SALE0110

Course Curricula/English - US/Business Skills = Curricula/Sales Curriculum/Field Sales Skills
Field Sales Foundations 03:30 SALE0101
Planning Your Field Sales Approach 04:30 SALE0102
Applying Your Field Sales Approach 04:00 SALE0103
Completing Your Field Sales = Approach 03:30 SALE0104
Field Sales Skills Simulation 00:30 SALE0100

Course Curricula/English - US/Business Skills = Curricula/Sales Curriculum/Inside Sales Skills
Preparing for Outbound Sales Calls 06:00 SALE0121
Initiating Outbound Sales Calls 03:30 SALE0122
Completing Outbound Sales Calls 05:00 SALE0123
Preparing for Inbound Sales Calls 05:00 SALE0124
Completing Inbound Sales Calls 05:00 SALE0125
Inside Sales Skills Simulation 00:30 SALE0120

Course Curricula/English - US/Business Skills = Curricula/Sales Curriculum/Sales: A Focus on = Solutions
Moving from Product Selling to Solution = Selling 02:30 SALE0141
Power Prospecting 02:30 SALE0142
Finding the Pain You Can Cure 03:30 SALE0143
Influencing Your Customer's = Decision 03:00 SALE0144
Presenting Your Solution 03:00 SALE0145
Building Relationships for Continuing = Success 02:30 SALE0146
Solution-Selling Simulation: From Lead = to Trial=20 Period 00:30 SALE0140

Course Curricula/English - US/Business Skills = Curricula/Sales Curriculum/Sales Management
Building a Winning Sales Team 05:30 SALE0151
Using Business Tools to Manage Sales = Teams 03:00 SALE0152
Motivating a Winning Sales Team 04:30 SALE0153
Communicating in Sales Teams 02:30 SALE0154
Sales Team Management Simulation 00:30 SALE0150

Course Curricula/English - US/Business Skills = Curricula/Sales Curriculum/SalesUniversity Communication = 101
Sales Communications Foundations 07:00 SALE0431
Sales Communications Essentials 07:00 SALE0432
Telesales Communications 06:00 SALE0433
Sales Communication Techniques = Simulation 00:30 SALE0430

Course Curricula/English - US/Business Skills = Curricula/Sales Curriculum/SalesUniversity Sales Manufacturing: A = Success=20 Model
Sales Manufacturing(TM): Identifying = Sales=20 Opportunities 05:00 SALE0421
Sales Manufacturing(TM): Sales = Production 06:00 SALE0422
Sales Manufacturing: Opportunity = Development=20 Simulation 00:30 SALE0420

Course Curricula/English - US/Business Skills = Curricula/Sales Curriculum/SalesUniversity Sales Math 101: = Developing a=20 Sales Plan for Success
Sales Math 101: Developing a Sales Plan = for=20 Success 04:00 SALE0411

Course Curricula/English - US/Business Skills = Curricula/Sales Curriculum/SalesUniversity Sales Orientation: = Professional=20 Selling in the Knowledge Economy
The Profession of Selling 03:30 SALE0401
Professional Selling in the Knowledge = Economy 05:00 SALE0402
Professional Selling in the Knowledge = Economy=20 Simulation 00:30 SALE0400

Course Curricula/English - US/Business Skills = Curricula/Sales Curriculum/Selling at the Executive = Level
Prepare for Success 03:00 SALE0221
Strategic Planning 03:30 SALE0222
Progressing through the Complex = Sale 04:00 SALE0223
Presenting Your Proposition 04:00 SALE0224
Negotiating to Mutual Benefit 04:00 SALE0225
From Executive-level Sale to Strategic=20 Partnership 04:00 SALE0226
Preparing for the Executive-level Sale=20 Simulation 00:30 SALE0220
Progressing through the Complex Sale = Simulation 00:30 SALE022S
Closing Executive-level Sales = Simulation 00:30 SALE022T

Course Curricula/English - US/Business Skills = Curricula/Sales Curriculum/Strategic Account Sales = Skills
The Strategic Account Sales = Approach 03:00 SALE0131
Understanding Your Customer 03:30 SALE0132
Conducting Effective Sales Research = Meetings 03:30 SALE0133
Working with Your Customer's Key = Players 03:30 SALE0134
Delivering High-impact Sales = Presentations 06:00 SALE0135
Strategic Account Sales Skills = Simulation 00:30 SALE0130

Course Curricula/English - US/Business Skills = Curricula/Sales Curriculum/The Sales Wheel of Success - Advanced = Selling=20 Series
Sales Motivation 03:00 SALE0211
Developing Your Full Sales = Potential 03:00 SALE0212
Advanced Sales Communication Techniques: = Part=20 One 02:30 SALE0213
Advanced Sales Communication Techniques: = Part Two=20 04:00 SALE0214
Maintaining Your Customer Base 04:00 SALE0215
Expanding Your Customer Base 03:00 SALE0216
Time is Money: Spend It Well 05:00 SALE0217
Product Knowledge 03:00 SALE0218
Advanced Sales Simulation 00:30 SALE0210

Course Curricula/English - US/Business Skills = Curricula/Strategic Planning Curriculum/Competitive = Intelligence
Competitive Intelligence: Planning and=20 Direction 01:30 STGY0341
Competitive Intelligence: Information = Gathering 01:30 STGY0342
Competitive Intelligence: Analysis & = Dissemination 02:00 STGY0343

Course Curricula/English - US/Business Skills = Curricula/Strategic Planning Curriculum/Global Business = Strategy
Business Management and Strategy 01:30 STGY0321
Technology Management and Strategy 02:00 STGY0322

Course Curricula/English - US/Business Skills = Curricula/Strategic Planning Curriculum/How to Write a Business=20 Case
Fundamental Components of a Business = Case 03:30 STGY0211
Developing Target Market Strategy 02:30 STGY0212
Understanding Positioning 03:00 STGY0213
The Marketing and Sales Plan 03:00 STGY0214
Pricing for Profitability 02:30 STGY0215
Presenting Your Case 02:30 STGY0216

Course Curricula/English - US/Business Skills = Curricula/Strategic Planning Curriculum/Strategic IT = Planning
Setting the Stage for IT Success 02:30 STGY0221
Strategic Decision Making 01:30 STGY0222
IT Challenges: Present and Future 02:30 STGY0223
Strategic IT Planning Simulation 00:30 STGY0220

Course Curricula/English - US/Business Skills = Curricula/Strategic Planning Curriculum/Strategic = Management
Strategic Management - Planning 02:30 STGY0301
Strategic Management - Analysis and = Choice 02:00 STGY0302
Strategic Management - Corporate = Implementation 02:30 STGY0303

Course Curricula/English - US/Business Skills = Curricula/Strategic Planning Curriculum/Systems Thinking in the = 21st=20 Century
What Is Systems Thinking? 02:30 STGY0401
Building a Healthy System 02:30 STGY0402
Systems-thinking Models and Thinking = Skills 02:30 STGY0403
System Archetypes 03:00 STGY0404
Redesigning Your Organization: Part = I 03:00 STGY0405
Redesigning Your Organization: Part = II 03:00 STGY0406
Taking Systems Thinking into Your = Personal Life 03:00 STGY0407

Course Curricula/English - US/Business Skills = Curricula/Strategic Planning Curriculum/Technology = Forecasting
Technology Forecasting 03:00 STGY0311

Course Curricula/English - US/Business Skills = Curricula/Strategic Planning Curriculum/The Fundamentals of=20 Globalization
Globalization and Our Changing = World 01:30 STGY0351
Globalization and Your Company 04:00 STGY0352
The Process of Globalizing a Product or = Service 03:30 STGY0353
Managing from a Global Viewpoint 04:30 STGY0354

Course Curricula/English - US/Business Skills = Curricula/Strategic Planning Curriculum/Value-Chain Analysis to = Create=20 Competitive Advantage
Value Chain: Structure and Analysis 02:00 STGY0331
Cost Advantage via Value Chain = Analysis 01:30 STGY0332
Differentiation Advantage via Value = Chain=20 Analysis 02:30 STGY0333
Focus Advantage via Value Chain = Analysis 02:30 STGY0334

Course Curricula/English - US/Business Skills = Curricula/Team Building Curriculum/9 Traits of Highly Successful = Work=20 Teams
Establishing a Shared Purpose 01:00 TEAM0101
Forging Shared Team Operational = Values 01:00 TEAM0102
Clarifying Team Roles and = Procedures 01:00 TEAM0103
Conducting Effective Team Meetings 01:30 TEAM0104
Making Effective Team Decisions 01:30 TEAM0105
Confronting and Resolving Conflict 02:00 TEAM0106
Conducting Self-assessments 02:00 TEAM0107
Seeking Organizational Integration 02:00 TEAM0108
Sharing Rewards and Celebrating 01:00 TEAM0109

Course Curricula/English - US/Business Skills = Curricula/Team Building Curriculum/Creating High-performance = On-site and=20 Virtual Teams
Launching Successful On-site and Virtual = Teams 05:30 TEAM0151
Leading Successful On-site Teams 05:00 TEAM0152
Leading Virtual Teams 05:00 TEAM0153
Facilitating On-site and Virtual = Teams 04:30 TEAM0154
Creating High-performance On-site Teams=20 Simulation 00:30 TEAM0150
Leading Virtual Teams Simulation 00:30 TEAM015S

Course Curricula/English - US/Business Skills = Curricula/Team Building Curriculum/Cultivating a High-performance = Project=20 Team
Building a High-performance Team 02:00 TEAM0141
Harnessing Collective Knowledge 02:30 TEAM0142
Managing a Project with Your Team 03:00 TEAM0143
Revving up Your High-performance Project = Team 02:30 TEAM0144
Maintaining Project Team Peak = Performance 02:30 TEAM0145
Fixing Broken Teams 02:30 TEAM0146
Cultivating a High-performance Project = Team=20 Simulation 00:30 TEAM0140

Course Curricula/English - US/Business Skills = Curricula/Team Building Curriculum/How to Lead a = Team
Foundations for Building Effective = Teams 01:30 TEAM0111
Team Facilitation and = Decision-Making 02:30 TEAM0112
Dealing with Team Conflict 02:30 TEAM0113
Team Leadership 01:30 TEAM0114

Course Curricula/English - US/Business Skills = Curricula/Team Building Curriculum/How to Make Cross-Functional = Teams=20 Work
Determine Need and Select the Project = Manager 02:30 TEAM0121
Select, Evaluate, and Fund = Cross-functional=20 Teams 03:30 TEAM0122
Developing the Cross-functional = Team 03:30 TEAM0123
Achieving Results as a Cross-functional = Team 03:00 TEAM0124

Course Curricula/English - US/Business Skills = Curricula/Team Building Curriculum/Making Teams Work: Capitalizing = on=20 Conflict
Team Conflict: The Seeds of Dissent 03:30 TEAM0211
Analyzing Workplace War Zones 02:30 TEAM0212
Getting Past Clashes: Valuing Team = Diversity 02:30 TEAM0213
Conquering Conflict through = Communication 03:00 TEAM0214
The Path to Peace and Harmony 02:30 TEAM0215
Manager's Performance Guide - Team = Conflict=20 Skills 01:30 TEAM0216
Making Teams Work Simulation 00:30 TEAM0210

Course Curricula/English - US/Business Skills = Curricula/Team Building Curriculum/Managing and Leading the = Virtual=20 Team
Virtual Team Basics 03:30 TEAM0221
Virtual Team Communication 04:00 TEAM0222
Collaboration in Virtual Teams 03:30 TEAM0223
Virtual Project Management 02:00 TEAM0224
Virtual Team Leadership 03:30 TEAM0225
Learning Organizations and the Virtual = Team 03:00 TEAM0226
Managing and Leading the Virtual Team=20 Simulation 00:30 TEAM0220

Course Curricula/English - US/Business Skills = Curricula/Team Building Curriculum/Participating in a Project=20 Team
The Self-directed Project Team = Member 02:30 TEAM0131
Project Team Communication Skills 03:00 TEAM0132
Team-building Is an Inside Job 03:00 TEAM0133
Troubleshooting for Project Teams 03:00 TEAM0134
The Project Team Star Player 03:00 TEAM0135
Honing Your Leadership Skills 03:00 TEAM0136
Participating in a Project Team = Simulation 00:30 TEAM0130

Course Curricula/English - US/Business Skills = Curricula/Team Building Curriculum/Participating in = Teams
Effective Team-building Strategies 04:00 TEAM0171
Effectively Communicating in Teams 03:00 TEAM0172
The Individual's Role in a Team 03:30 TEAM0173
Participating in Teams Simulation 00:30 TEAM0170

Course Curricula/English - US/Business=20 Certifications/American Society for Quality (ASQ) /Six Sigma Black = Belt=20 Certification (SSBB)/Six Sigma Black Belt certification=20 examination
Six Sigma and the Corporate = Enterprise 03:00 OPER0161
Leadership in Six Sigma 03:00 OPER0162
Organizational Goals and Objectives 02:00 OPER0163
History of Organizational Improvement = and the=20 Foundations of Six Sigma 02:00 OPER0164
Overview of Business Process = Management 02:30 OPER0165
The Importance of Metrics to Six = Sigma 01:30 OPER0166
Define the Six Sigma Opportunity 03:00 OPER0171
The Six Sigma Project Charter and = Plan 02:00 OPER0172
Six Sigma Team Leadership 03:00 OPER0173
Six Sigma Team Dynamics and = Performance 03:00 OPER0174
The Six Sigma Change Agent 02:30 OPER0175
Six Sigma Management and Planning = Tools 01:30 OPER0176
Six Sigma and the Voice of the = Customer 02:00 OPER0177
Six Sigma and Critical Customer = Requirements 02:00 OPER0178
Defining and Mapping the Six Sigma = Process 02:30 OPER0179
Scoping the Six Sigma Project 03:00 OPER0181
Process Analysis and Documentation 02:30 OPER0191
Probability and Statistics 02:00 OPER0192
Collecting and Summarizing Data 02:30 OPER0193
Properties and Applications of = Probability=20 Distributions 01:30 OPER0194
Measurement Systems 02:00 OPER0195
Analyzing Process Capability 02:00 OPER0196
Calculating Process Capability 01:30 OPER0197
Exploratory Data Analysis 02:30 OPER0251
Hypothesis Testing 02:30 OPER0252
Common Tests 03:00 OPER0253
Variance, Contingency Tables, and = Nonparametric=20 Tests 02:30 OPER0254
Design of Experiments (DOE) 02:00 OPER0211
Design and Analysis 02:00 OPER0212
Taguchi and Quality Improvement 02:00 OPER0213
Experimenting for Process = Improvement 02:00 OPER0214
Six Sigma--Statistical Process = Control 01:30 OPER0221
Control Charts and the Pre-control = Process 02:00 OPER0222
Six Sigma--Lean Tools for Control 02:00 OPER0223
Six Sigma--Measurement System = Re-analysis 02:30 OPER0224
Lean Concepts 03:30 oper_01_a01_bs_enus
Non-value-added Steps and Tasks 03:00 oper_01_a02_bs_enus
Lean Tools 03:00 oper_01_a03_bs_enus
Total Productive Maintenance 02:30 oper_01_a04_bs_enus
Quality Function Deployment (QFD) 02:00 oper_02_a01_bs_enus
Robust Design and Process 03:00 oper_02_a02_bs_enus
Failure Mode and Effect Analysis 02:00 oper_02_a03_bs_enus
Design for X (DFX) 02:00 oper_02_a04_bs_enus
Special Design Tools 03:00 oper_02_a05_bs_enus

Course Curricula/English - US/Business=20 Certifications/HDI/HDI Customer Support Specialist (CSS) = Certification/HDI=20 Customer Support Specialist exam
The Customer Support Specialist = (CSS) 03:30 cust_01_a01_bs_enus
Support Center Services 03:00 cust_01_a02_bs_enus
Establishing Team and Customer = Relationships 02:00 cust_01_a03_bs_enus
Interacting with the Customer 03:00 cust_02_a01_bs_enus
Effective Communication Skills 03:00 cust_02_a02_bs_enus
Managing Conflict, Stress, and Time 02:30 cust_02_a03_bs_enus
Customer Service Procedures 03:30 cust_03_a01_bs_enus
Managing the Quality of the Customer = Support=20 Service Center 03:30 cust_03_a02_bs_enus
Management Tools and Metrics 02:00 cust_03_a03_bs_enus
Mentoring hdo-400 HDI Customer Support = Specialist=20 (CSS) n/a mnthdo400
TestPrep hdo-400 HDI Customer Support = Specialist=20 (CSS) n/a TPHDO400_eng

Course Curricula/English - US/Business=20 Certifications/Human Resource Certification Institute/Professional = in=20 Human Resources (PHR)/Professional in Human Resources=20 Examination
EEO and Affirmative Action = (HRCI/PHR) 02:30 HR0241
Sexual Harassment in the Workplace = (HRCI/PHR) 01:30 HR0242
Managing Employment (HRCI/PHR) 02:30 HR0243
Recruitment and Selection = (HRCI/PHR) 01:30 HR0251
Offers, Contracts, and Organizational = Exit=20 (HRCI/PHR) 03:00 HR0254
Employee Development (HRCI/PHR) 01:30 HR0248
Human Resource Development = (HRCI/PHR) 01:30 HR0249
Employee Compensation (HRCI/PHR) 02:30 HR0253
Employee Benefit Programs = (HRCI/PHR) 01:30 HR0247
Employee Relations (HRCI/PHR) 01:30 HR0244
Non-union Work Environments = (HRCI/PHR) 01:30 HR0245
Union Work Environments (HRCI/PHR) 01:30 HR0246
Occupational Health and Safety = (HRCI/PHR) 01:30 HR0252
Mentoring Professional in Human = Resources (PHR) n/a mntphr05ed

Course Curricula/English - US/Business=20 Certifications/Human Resource Certification Institute/Senior = Professional=20 in Human Resources (SPHR)/Senior Professional in Human Resources=20 Examination
The Strategic Role of HR in = Organizations 03:00 hr_01_a01_bs_enus
Managing the HR Process 02:00 hr_01_a08_bs_enus
Workforce Planning and Employment = Strategies 03:00 hr_01_a03_bs_enus
Strategic Human Resource = Development 03:30 hr_01_a04_bs_enus
Compensation and Benefits = Strategies 03:00 hr_01_a05_bs_enus
Employee and Labor Relations = Strategies 04:30 hr_01_a06_bs_enus
Safety, Health, and Security = Strategies 02:00 hr_01_a07_bs_enus

Course Curricula/English - US/Business=20 Certifications/Information Systems Examination Board = (ISEB)/Foundation=20 Certificate in IT Service Management/ITIL Foundation = Exam
ITIL: The Service Desk and Incident = Management 03:30 CUST0181
ITIL: Configuration and Release = Management 03:00 CUST0182
ITIL: Service Level and Capacity = Management 02:30 CUST0183
ITIL: Problem and Change Management 02:30 CUST0184
ITIL: Continuity and Availability = Management 02:30 CUST0185
ITIL: Financial and Security = Management 02:00 CUST0186
Mentoring Information Technology = Infrastructure=20 Library Foundations (ITIL v1.0) n/a mntitilfv1
TestPrep Information Technology = Infrastructure=20 Library Foundations (ITIL v1.0) n/a TPITILFV1_eng

Course Curricula/English - US/Business=20 Certifications/Project Management Institute (PMI)/Certified = Associate in=20 Project Management (CAPM)/Certified Associate in Project = Management (CAPM)=20 exam
An Introduction to Project = Management 02:30 PROJ0511
Project Life Cycles and = Stakeholders 02:00 PROJ0512
Introduction to Project Process Groups = and=20 Initiating a Project 01:30 PROJ0513
Project Planning 02:30 PROJ0514
Executing, Monitoring & Controlling, = and=20 Closing a Project 01:30 PROJ0515
Initiating a Project and Preparing the = Project=20 Plan 02:30 PROJ0521
Project Integration: Executing and = Completing a=20 Project 02:00 PROJ0522
Planning Project Scope 01:30 PROJ0531
Controlling Project Scope 02:00 PROJ0532
Elements of Project Time Management 02:30 PROJ0541
Project Scheduling 03:00 PROJ0542
Estimating Activity Costs 01:30 PROJ0551
Budgeting and Controlling Costs 02:00 PROJ0552
Planning for Quality 02:00 PROJ0561
Performing Quality Assurance and = Control 02:30 PROJ0562
Elements of Project Human Resource = Management 01:30 PROJ0571
Implementing Project Human Resource = Management 02:30 PROJ0572
Communications Planning and Information=20 Distribution 02:30 PROJ0581
Performance Reporting and Stakeholder=20 Management 02:00 PROJ0582
Planning and Identifying Project = Risk 02:30 PROJ0591
Analyzing Project Risk 02:00 PROJ0592
Responding to and Controlling Project = Risk 03:00 PROJ0593
Planning Project Procurement and = Requesting Seller=20 Responses 02:30 PROJ0601
Choosing Sellers and Administering and = Closing=20 Contracts 02:30 PROJ0602
Ethics and Professional Knowledge 03:00 PROJ0041
Stakeholder Interests and Cultural = Diversity 03:00 PROJ0042
Mentoring Certified Associate in Project = Management (CAPM) PMBOK Guide Third Edition Aligned n/a mntcapm3ed
TestPrep Certified Associate in Project = Management=20 (CAPM) n/a TPCAPM_eng

Course Curricula/English - US/Business=20 Certifications/Project Management Institute (PMI)/Project = Management=20 Professional (PMP) - PMBOK=C2=AE Guide - Third = Edition-aligned/Project=20 Management Professional (PMP) Exam - PMBOK=C2=AE Guide - Third=20 Edition-aligned
An Introduction to Project = Management 02:30 PROJ0511
Project Life Cycles and = Stakeholders 02:00 PROJ0512
Introduction to Project Process Groups = and=20 Initiating a Project 01:30 PROJ0513
Project Planning 02:30 PROJ0514
Executing, Monitoring & Controlling, = and=20 Closing a Project 01:30 PROJ0515
Project Management Essentials = Simulation 00:30 PROJ0510
Initiating a Project and Preparing the = Project=20 Plan 02:30 PROJ0521
Project Integration: Executing and = Completing a=20 Project 02:00 PROJ0522
Planning Project Scope 01:30 PROJ0531
Controlling Project Scope 02:00 PROJ0532
Elements of Project Time Management 02:30 PROJ0541
Project Scheduling 03:00 PROJ0542
Estimating Activity Costs 01:30 PROJ0551
Budgeting and Controlling Costs 02:00 PROJ0552
Planning for Quality 02:00 PROJ0561
Performing Quality Assurance and = Control 02:30 PROJ0562
Elements of Project Human Resource = Management 01:30 PROJ0571
Implementing Project Human Resource = Management 02:30 PROJ0572
Communications Planning and Information=20 Distribution 02:30 PROJ0581
Performance Reporting and Stakeholder=20 Management 02:00 PROJ0582
Planning and Identifying Project = Risk 02:30 PROJ0591
Analyzing Project Risk 02:00 PROJ0592
Responding to and Controlling Project = Risk 03:00 PROJ0593
Planning Project Procurement and = Requesting Seller=20 Responses 02:30 PROJ0601
Choosing Sellers and Administering and = Closing=20 Contracts 02:30 PROJ0602
Project Procurement Management = Simulation 00:30 PROJ0600
Ethics and Professional Knowledge 03:00 PROJ0041
Stakeholder Interests and Cultural = Diversity 03:00 PROJ0042
Mentoring Project Management = Professional (PMP)=20 PMBOK Guide Third Edition Aligned n/a mntpmp3ed
TestPrep Project Management Professional = (PMP)=20 PMBOK Guide Third Edition Aligned n/a TPPMP3ED_eng

Course Curricula/English - US/IT End-User=20 Curricula/Adobe/Adobe Reader 6.0
Using Adobe Reader 6.0 02:40 221552_eng

Course Curricula/English - US/IT End-User=20 Curricula/Adobe Acrobat 5/Adobe Acrobat 5.0 Getting = Started
Getting Started with Adobe Acrobat = 5.0 02:00 35669_eng

Course Curricula/English - US/IT End-User=20 Curricula/Adobe Acrobat 5/Adobe Acrobat 5.0 Up and = Running
Up and Running with Adobe Acrobat = 5.0 02:00 35672_eng

Course Curricula/English - US/IT End-User=20 Curricula/CompTIA IT Project+/CompTIA IT Project+
Scope Definition for Project = Managers 04:25 68780_eng
Project Planning 05:45 68864_eng
Project Execution and Closure 03:15 68891_eng

Course Curricula/English - US/IT End-User=20 Curricula/Computing for Beginners
Basic IT Concepts II 03:00 ECDL02E

Course Curricula/English - US/IT End-User=20 Curricula/Desktop Best Practices/Information Security Best = Practices for=20 Business Users
Introduction to information = security 01:40 216913_eng
Operational information security 01:30 217983_eng
Malicious code and information = security 01:40 217043_eng
Information security and the = Internet 01:40 216960_eng

Course Curricula/English - US/IT End-User=20 Curricula/ECDL - European Computer Driving License/ICDL - = International=20 Computer Driving License/ECDL/ICDL 3
Basic Concepts of Information Technology = (non-audio) 04:40 70073_eng
Using the Computer and Managing Files=20 (non-audio) 05:30 71987_eng
Word Processing in Microsoft Word 2002=20 (non-audio) 08:45 71988_eng
Spreadsheets in Microsoft Excel 2002=20 (non-audio) 07:25 71989_eng
Database in Microsoft Access 2002 = (non-audio) 06:30 71990_eng
Presentation in Microsoft PowerPoint = 2002=20 (non-audio) 06:30 71991_eng
Information and Communication = (non-audio) 06:15 71992_eng
Basic Concepts of Information = Technology 04:40 116304_eng
Using the Computer and Managing = Files 04:20 116322_eng
Word Processing in Microsoft Word = 2002 08:45 116343_eng
Spreadsheets in Microsoft Excel = 2002 07:25 116397_eng
Database in Microsoft Access 2002 06:30 116929_eng
Presentation in Microsoft PowerPoint = 2002 06:30 116965_eng
Information and Communication 05:15 117011_eng
ECDL/ICDL Module 1: Basic Concepts of = Information=20 Technology I 03:00 ECD01SE
ECDL/ICDL Module 1: Basic Concepts of = Information=20 Technology II 03:00 ECD02SE
ECDL/ICDL Module 2: Using the Computer = and=20 Managing Files 04:00 ECD03SE
ECDL/ICDL Module 3: Word Processing in = Microsoft=20 Word 2000 I 05:00 ECD04SE
ECDL/ICDL Module 3: Word Processing in = Microsoft=20 Word 2000 II 04:00 ECD05SE
ECDL/ICDL Module 4: Spreadsheets in = Microsoft=20 Excel 2000 I 04:00 ECD06SE
ECDL/ICDL Module 4: Spreadsheets in = Microsoft=20 Excel 2000 II 03:00 ECD07SE
ECDL/ICDL Module 5: Database in = Microsoft Access=20 2000 I 04:00 ECD08SE
ECDL/ICDL Module 5: Database in = Microsoft Access=20 2000 II 04:00 ECD09SE
ECDL/ICDL Module 6: Presentation in = Microsoft=20 PowerPoint 2000 I 04:00 ECD10SE
ECDL/ICDL Module 6: Presentation in = Microsoft=20 PowerPoint 2000 II 03:00 ECD11SE
ECDL/ICDL Module 7: Information and=20 Communication 04:00 ECD12SE

Course Curricula/English - US/IT End-User=20 Curricula/ECDL/ICDL 4/ECDL/ICDL 4 Module 1: Concepts of = Information=20 Technology (IT)
ECDL/ICDL 4 Module 1: Concepts of = Information=20 Technology (IT) - Computers and IT 02:40 208386_eng
ECDL/ICDL 4 Module 1: Concepts of = Information=20 Technology (IT) - IT in Daily Life 02:00 208426_eng

Course Curricula/English - US/IT End-User=20 Curricula/ECDL/ICDL 4/ECDL/ICDL 4 Module 2: Using the Computer and = Managing Files
ECDL/ICDL 4 Module 2: Using the Computer = and=20 Managing Files - Using Windows XP 02:35 209091_eng
ECDL/ICDL 4 Module 2: Using the Computer = and=20 Managing Files - Files and Folders 02:00 210026_eng
ECDL/ICDL 4 Module 2: Using the Computer = and=20 Managing Files - Customization 02:00 210027_eng

Course Curricula/English - US/IT End-User=20 Curricula/ECDL/ICDL 4/ECDL/ICDL 4 Module 3: Word Processing with = Microsoft=20 Word 2003
ECDL/ICDL 4 Module 3: Word Processing - = Getting=20 Started with Word 2003 02:20 212610_eng
ECDL/ICDL 4 Module 3: Word Processing - = Word 2003=20 Text and Paragraphs 02:00 212620_eng
ECDL/ICDL 4 Module 3: Word Processing - = Editing=20 and Printing in Word 2003 02:20 212629_eng
ECDL/ICDL 4 Module 3: Word Processing - = Formatting=20 and Editing in Word 2003 02:20 212639_eng
ECDL/ICDL 4 Module 3: Word Processing - = Working=20 with Documents in Word 2003 01:15 212649_eng
ECDL/ICDL 4 Module 3: Word Processing - = Tables and=20 Graphics in Word 2003 02:30 212656_eng

Course Curricula/English - US/IT End-User=20 Curricula/ECDL/ICDL 4/ECDL/ICDL 4 Module 4: Spreadsheets with = Microsoft=20 Excel 2003
ECDL/ICDL 4 Module 4: Spreadsheets - = Basic=20 Features of Excel 2003 03:20 210894_eng
ECDL/ICDL 4 Module 4: Spreadsheets - = Formatting=20 Data in Excel 2003 01:55 210895_eng
ECDL/ICDL 4 Module 4: Spreadsheets - = Printing and=20 Using Charts in Excel 2003 03:00 210896_eng
ECDL/ICDL 4 Module 4: Spreadsheets - = Formulas and=20 Functions in Excel 2003 02:10 210897_eng

Course Curricula/English - US/IT End-User=20 Curricula/ECDL/ICDL 4/ECDL/ICDL 4 Module 5: Database with = Microsoft Access=20 2003
ECDL/ICDL 4 Module 5: Database - Getting = Started=20 with Access 2003 02:40 210475_eng
ECDL/ICDL 4 Module 5: Database - Basic = Access 2003=20 Tables 03:15 210582_eng
ECDL/ICDL 4 Module 5: Database - Basic = Access 2003=20 Forms 02:15 210684_eng
ECDL/ICDL 4 Module 5: Database - Access = 2003=20 Queries and Reports 02:35 210721_eng

Course Curricula/English - US/IT End-User=20 Curricula/ECDL/ICDL 4/ECDL/ICDL 4 Module 6: Presentations with = Microsoft=20 PowerPoint 2003
ECDL/ICDL 4 Module 6: Presentation - = Introducing=20 PowerPoint 2003 02:40 211781_eng
ECDL/ICDL 4 Module 6: Presentation - = Slide Layout=20 and Design in PowerPoint 2003 02:25 211815_eng
ECDL/ICDL 4 Module 6: Presentation - = Charts and=20 Multimedia in PowerPoint 2003 01:25 211839_eng
ECDL/ICDL 4 Module 6: Presentation - = Finalizing=20 Presentations in PowerPoint 2003 02:10 211857_eng

Course Curricula/English - US/IT End-User=20 Curricula/ECDL/ICDL 4/ECDL/ICDL 4 Module 7: Information and=20 Communication
ECDL/ICDL 4 Module 7: Information and=20 Communication - Using IE 6 03:20 210559_eng
ECDL/ICDL 4 Module 7: Information and=20 Communication - Using Web Sites in IE 6 02:20 210573_eng
ECDL/ICDL 4 Module 7: Information and=20 Communication - Introducing Outlook 2003 02:20 210848_eng
ECDL/ICDL 4 Module 7: Information and=20 Communication - Outlook 2003 E-mail 02:40 210849_eng
ECDL/ICDL 4 Module 7: Information and=20 Communication - Outlook 2003 Messages 02:00 211028_eng

Course Curricula/English - US/IT End-User=20 Curricula/Home and Personal/Digital Photography
Using a Digital Camera 01:30 59476_eng

Course Curricula/English - US/IT End-User=20 Curricula/Home and Personal/Digital Video Editing with MGI = VideoWave=20 5
Features and Uses of VideoWave 5 02:20 73318_eng

Course Curricula/English - US/IT End-User=20 Curricula/Home and Personal/Hewlett-Packard Digital = Photography
Digital Photography from HP 01:20 71952_eng

Course Curricula/English - US/IT End-User=20 Curricula/Home and Personal/Home Networking with Microsoft Windows = XP
Home Networking with Microsoft Windows = XP 01:00 66335_eng

Course Curricula/English - US/IT End-User=20 Curricula/Home and Personal/Intuit QuickBooks 2001
Introduction to QuickBooks 2001 01:00 31614_eng
Getting Ahead with QuickBooks 2001 01:00 33836_eng

Course Curricula/English - US/IT End-User=20 Curricula/Home and Personal/Intuit Quicken 2002 = Deluxe
Working with Quicken 2002 Deluxe 02:40 68452_eng

Course Curricula/English - US/IT End-User=20 Curricula/Home and Personal/Intuit Quicken 2003 = Deluxe
Managing Personal Finances with Quicken = 2003=20 Deluxe 02:40 99993_eng

Course Curricula/English - US/IT End-User=20 Curricula/Home and Personal/Intuit Quicken TurboTax = 2001
Using TurboTax 2001 01:40 66025_eng

Course Curricula/English - US/IT End-User=20 Curricula/Home and Personal/Jasc Paint Shop Pro 7: Getting=20 Started
Getting Started with Paint Shop Pro = 7 02:00 33871_eng

Course Curricula/English - US/IT End-User=20 Curricula/Home and Personal/Jasc Paint Shop Pro 7: Up and=20 Running
Up and Running with Paint Shop Pro = 7 02:00 33877_eng

Course Curricula/English - US/IT End-User=20 Curricula/Home and Personal/Macromedia FreeHand 10: = Foundation
Basic Concepts of FreeHand 10 03:40 69361_eng
Documents in FreeHand 10 01:00 69440_eng
Objects in FreeHand 10 02:20 69678_eng

Course Curricula/English - US/IT End-User=20 Curricula/Home and Personal/Microsoft Internet Explorer = 6
Fundamentals of Internet Explorer 6 03:15 117246_eng
Moving on with Internet Explorer 6 02:40 117260_eng
Fundamentals of Internet Explorer 6 03:20 63364_eng
Moving on with Internet Explorer 6 02:40 63365_eng

Course Curricula/English - US/IT End-User=20 Curricula/Home and Personal/Microsoft Money 2001
Getting Started with Microsoft Money = 2001 02:00 31584_eng

Course Curricula/English - US/IT End-User=20 Curricula/Home and Personal/Microsoft Money 2002
Working with Money 2002 02:15 66508_eng

Course Curricula/English - US/IT End-User=20 Curricula/Home and Personal/Microsoft Money 2003 = Deluxe
Managing Personal Finance with Money = 2003 02:20 84809_eng

Course Curricula/English - US/IT End-User=20 Curricula/Home and Personal/Microsoft Works 2002: Introducing = Works=20 6.0
Microsoft Works 6.0 Tasks and = Programs 03:00 66774_eng

Course Curricula/English - US/IT End-User=20 Curricula/Home and Personal/Microsoft Works 2002: The = Database
Using Works 2002 Databases 02:00 66449_eng

Course Curricula/English - US/IT End-User=20 Curricula/Home and Personal/Microsoft Works 2002: The=20 Spreadsheet
Using the Works 2002 Spreadsheet 02:00 63467_eng

Course Curricula/English - US/IT End-User=20 Curricula/Home and Personal/Microsoft Works 2002: Word = 2002
Using Word 2002 01:40 65976_eng

Course Curricula/English - US/IT End-User=20 Curricula/Home and Personal/Microsoft Works 6.0: Introducing=20 Works
Getting Started with Works 6.0 04:00 31484_eng

Course Curricula/English - US/IT End-User=20 Curricula/Home and Personal/Quicken 2001
Getting Started with Quicken 2001 02:15 31481_eng

Course Curricula/English - US/IT End-User=20 Curricula/Home and Personal/Roxio Easy CD Creator 5
Getting Started with Roxio Easy CD = Creator 01:00 39612_eng

Course Curricula/English - US/IT End-User=20 Curricula/IBM Lotus Sametime 3.0 and QuickPlace 3.0
IBM Lotus: Collaboration using Sametime = and=20 QuickPlace 02:20 99910_eng

Course Curricula/English - US/IT End-User=20 Curricula/Lotus Notes 7/Lotus Notes 7: End User
Getting Started with Lotus Notes 7 and = Mail 02:15 233489_eng
Managing Mail, Instant Messaging, and = Contacts in=20 Lotus Notes 7 02:45 233490_eng
Working with Databases, the Calendar, = and the To=20 Do List in Lotus Notes 7 02:55 233491_eng
Using Lotus Notes 7 Remotely 01:25 233492_eng

Course Curricula/English - US/IT End-User=20 Curricula/Lotus Notes Domino 4.5 Application = Development
Lotus Notes Domino 4.5 Developing = Interactive Web=20 Applications: Database Design 04:00 LND4503
Lotus Notes Domino 4.5 Developing = Interactive Web=20 Applications: Web Site Development 04:00 LND4504

Course Curricula/English - US/IT End-User=20 Curricula/Lotus Notes R6 End-User/Lotus Notes 6: End = User
Lotus Notes 6 End User: Using Notes and = Notes=20 Mail 03:00 99908_eng
Lotus Notes 6 End User: Using the = Calendar and To=20 Do List features, and TeamRoom Collaboration 02:20 110772_eng
Lotus Notes 6 End User: Personalizing = Notes 6=20 features 02:00 112937_eng
Lotus Notes 6 End User: Using Notes 6 = Mail=20 Remotely 01:20 106926_eng
Lotus Notes 6 End User: iNotes 00:40 107783_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft End-User Operating Systems and = Tools
Microsoft Windows 2000 Professional: = Getting=20 Started 04:00 MW212SE
Microsoft Windows 2000 Professional: Up = and=20 Running 04:00 MW213SE
Microsoft Windows Millennium Edition: = Getting=20 Started 04:00 MME01SE
Microsoft Windows Millennium Edition: = Advanced=20 Users 03:00 MME02SE
Microsoft Windows Millennium Edition:=20 Multimedia 03:00 MME03SE
Microsoft Windows 98: Getting = Started 04:00 MW9804E
Microsoft Windows 98: Up and = Running 05:00 MW9805E
Essentials of Windows 95 05:00 W95ESS

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Internet Explorer 4.0 Administration = Kit
Microsoft Internet Explorer 4.0: = Administration=20 Kit - Automation 04:00 IE4012E

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Internet Explorer 5.5/Microsoft Internet = Explorer 5.5:=20 Getting Started
Getting Started with Internet Explorer = 5.5 01:50 31706_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office XP/Microsoft Office XP: Advanced Access = 2002
Advanced Database Design in Access = 2002 05:45 37597_eng
Advanced Database Features in Access = 2002 06:20 37602_eng
Advanced Database Design in Access = 2002 05:45 116022_eng
Advanced Database Features in Access = 2002 06:20 116051_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office XP/Microsoft Office XP: Advanced Excel=20 2002
Advanced Data Management in Excel = 2002 04:50 31757_eng
Advanced Data Manipulation and Analysis = in Excel=20 2002 04:05 31763_eng
Advanced Data Management in Excel = 2002 04:50 114461_eng
Advanced Data Manipulation and Analysis = in Excel=20 2002 04:05 114635_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office XP/Microsoft Office XP: Advanced = FrontPage=20 2002
Building and Modifying Web Sites in = FrontPage=20 2002 04:55 34352_eng
Enhancing and Publishing Web Sites in = FrontPage=20 2002 04:30 34357_eng
Building and Modifying Web Sites in = FrontPage=20 2002 05:05 115955_eng
Enhancing and Publishing Web Sites in = FrontPage=20 2002 04:30 115977_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office XP/Microsoft Office XP: Advanced = Outlook=20 2002
Managing Outlook 2002 04:45 38439_eng
Managing Outlook 2002 04:45 114389_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office XP/Microsoft Office XP: Advanced = PowerPoint=20 2002
Customizing, Running, and Broadcasting = PowerPoint=20 Presentations 03:00 55758_eng
PowerPoint 2002 Customization and Office = XP=20 Integration 02:05 55762_eng
Customizing, Running, and Broadcasting = PowerPoint=20 2002 Presentations 03:00 116195_eng
PowerPoint 2002 Customization and Office = XP=20 Integration 02:05 116211_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office XP/Microsoft Office XP: Advanced Word=20 2002
Advanced Formatting and Navigation in = Word 2002=20 (non-audio) 02:35 33880_eng
Advanced Document Features in Word 2002=20 (non-audio) 04:05 33883_eng
Collaborative Features in Word 2002 02:55 33888_eng
Advanced Formatting and Navigation in = Word 2002 02:35 114968_eng
Advanced Document Features in Word = 2002 04:05 114983_eng
Collaborative Features in Word 2002 02:55 115008_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office XP/Microsoft Office XP: Beginning = Access=20 2002
Introduction to Access 2002 = (non-audio) 04:25 35371_eng
Intermediate Access 2002 = (non-audio) 03:45 35376_eng
Introduction to Access 2002 04:25 117147_eng
Intermediate Access 2002 03:45 117172_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office XP/Microsoft Office XP: Beginning Excel = 2002
Basic Features of Excel 2002 03:25 31768_eng
Optimizing Excel 2002 04:15 31772_eng
Basic Features of Excel 2002 03:25 115096_eng
Optimizing Excel 2002 04:15 115117_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office XP/Microsoft Office XP: Beginning = FrontPage=20 2002
FrontPage 2002 Basics 03:15 31939_eng
Enhancing and Managing Web Sites with = FrontPage=20 2002 (non-audio) 02:45 31943_eng
FrontPage 2002 Basics 04:00 114938_eng
Enhancing and Managing Web Sites with = FrontPage=20 2002 02:05 114955_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office XP/Microsoft Office XP: Beginning = Outlook=20 2002
Introducing Outlook 2002 04:25 37710_eng
Introducing Outlook 2002 04:25 115146_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office XP/Microsoft Office XP: Beginning = PowerPoint=20 2002
Creating Presentations using PowerPoint = 2002 05:25 39525_eng
Creating Presentations using PowerPoint = 2002 05:25 115027_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office XP/Microsoft Office XP: Beginning Visio = 2002
Creating Diagrams in Visio 2002 = (non-audio) 03:20 82567_eng
Working with Diagrams in Visio 2002 02:00 82571_eng
Creating Diagrams in Visio 2002 03:20 117077_eng
Working with Diagrams in Visio 2002 02:00 117090_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office XP/Microsoft Office XP: Beginning Word=20 2002
Creating Documents in Word 2002 03:35 31793_eng
Working with Documents in Word 2002 02:40 31798_eng
Creating Documents in Word 2002 03:35 114325_eng
Working with Documents in Word 2002 02:00 114346_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office XP/Microsoft Office XP: Common Features = Across=20 Office Applications
Common Features in Microsoft Office = XP 02:45 21952_eng
Common Features in Microsoft Office = XP 02:45 115172_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office XP/Microsoft Office XP: New Features = for=20 Advanced Users
Office XP for the Advanced User 02:35 21948_eng
Office XP for the Advanced User 02:35 116275_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office XP/Microsoft Office XP: New Features = for=20 End-Users
New and Enhanced Features for End-Users = in Office=20 XP 03:45 21943_eng
New and Enhanced Features for End-Users = in Office=20 XP 03:45 116224_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office XP/Microsoft Office XP: New Office-wide = Features
New Features Review of Microsoft Office = XP 01:50 21940_eng
New Features Review of Microsoft Office = XP 01:50 116084_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office 2003/Microsoft Office 2003: Advanced=20 Access
Enhancing Tables, Forms, and Reports in = Access=20 2003 02:20 126934_eng
Advanced Querying in Access 2003 01:40 126944_eng
Working with Data and Presentation in = Access=20 2003 02:00 126950_eng
Access 2003 and the Web 01:20 126959_eng
Access 2003 Programmability 01:20 126965_eng
Database Administration in Access = 2003 02:00 126973_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office 2003/Microsoft Office 2003: Advanced=20 Excel
Advanced Customization in Excel = 2003 02:40 119829_eng
Advanced formatting in Excel 2003 02:00 125656_eng
Advanced Data Management in Excel = 2003 02:20 113262_eng
Advanced Data Analysis in Excel = 2003 03:00 113309_eng
Advanced Validation and Collaboration in = Excel=20 2003 03:20 121344_eng
Advanced Data Exchange in Excel = 2003 03:40 119748_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office 2003/Microsoft Office 2003: Advanced=20 FrontPage
Working with Code in FrontPage 2003 02:20 122120_eng
Importing and Working with Data in = FrontPage=20 2003 04:20 121653_eng
Enhancing Web Sites with Advanced = FrontPage 2003=20 Features 03:00 122099_eng
Administering Web Sites in FrontPage = 2003 01:40 122100_eng
Using Windows SharePoint Services and = FrontPage=20 2003 02:20 131456_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office 2003/Microsoft Office 2003: Advanced=20 Outlook
Customizing E-mail, Views, Navigation, = and E-mail=20 Accounts in Outlook 2003 03:20 131326_eng
Tracking, Categorizing, Searching, and = Printing in=20 Outlook 2003 03:40 131341_eng
Configuring Rules, Alerts, and Junk Mail = Settings=20 in Outlook 2003 02:40 113469_eng
Sharing Folders, Schedules, and Contacts = and Using=20 SharePoint Data in Outlook 2003 03:20 129976_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office 2003/Microsoft Office 2003: Advanced=20 PowerPoint
Customizing PowerPoint 2003 = Presentations 02:00 121956_eng
Preparing PowerPoint 2003 Presentations = for=20 Effective Delivery 01:40 125830_eng
Running, Broadcasting, and Reviewing = PowerPoint=20 2003 Presentations 02:40 124997_eng
Settings, Customization, and Office 2003 = Integration with PowerPoint 2003 02:00 121957_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office 2003/Microsoft Office 2003: Advanced = Project=20 Professional
Advanced Customization 02:20 132661_eng
Sharing Project Data and Working with = Macros 02:00 132659_eng
Organizing and Managing Project = Information 03:00 205433_eng
Working Collaboratively 02:20 201354_eng
Enterprise Project Management 02:00 201357_eng
Advanced Analysis of your Project 02:40 206372_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office 2003/Microsoft Office 2003: Advanced=20 Word
Advanced Formatting in Word 2003 02:00 113095_eng
Advanced Document Navigation in Word = 2003 01:20 126778_eng
Advanced Data Manipulation Features in = Word=20 2003 02:00 113114_eng
Using Tables, Charts, and Graphics in = Word 2003 01:40 126789_eng
Advanced Document Features in Word = 2003 02:00 121072_eng
Collaborative Features in Word 2003 03:40 113139_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office 2003/Microsoft Office 2003: Beginning=20 Access
Getting Started with Access 2003 02:40 125937_eng
Basic Access 2003 Tables 03:00 125947_eng
Basic Access 2003 Forms 02:40 125956_eng
Using Queries and Reports in Access = 2003 03:40 125964_eng
Personalizing and Maintaining Access = 2003 01:20 125984_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office 2003/Microsoft Office 2003: Beginning=20 Excel
Basic Features of Excel 2003 03:15 113187_eng
Formatting Data in Excel 2003 02:00 119827_eng
Printing and Collaborating in Excel = 2003 02:00 122518_eng
Excel 2003 Formulas and Functions 02:40 113221_eng
Excel 2003 Chart and Multimedia = Features 03:20 119828_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office 2003/Microsoft Office 2003: Beginning=20 FrontPage
Getting Started with FrontPage 2003 02:20 121449_eng
Working with graphics, hyperlinks and = tables in=20 FrontPage 2003 03:00 131714_eng
Working with Web Sites in FrontPage = 2003 02:20 122475_eng
Organizing Content Using Templates and = Frames in=20 FrontPage 2003 02:20 122481_eng
Structuring and Publishing Web Sites in = FrontPage=20 2003 02:20 122092_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office 2003/Microsoft Office 2003: Beginning=20 Outlook
Sending and Receiving Messages in = Outlook 2003 02:40 113430_eng
Formatting and Managing Messages in = Outlook=20 2003 02:40 128879_eng
Scheduling Events, Appointments, and = Meetings in=20 Outlook 2003 03:00 128880_eng
Using Task Lists, Contact Lists, and = Notes in=20 Outlook 2003 02:20 128881_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office 2003/Microsoft Office 2003: Beginning=20 PowerPoint
Creating Basic Presentations using = PowerPoint=20 2003 02:40 121838_eng
Slide Layout and Design in PowerPoint = 2003 01:35 123164_eng
Using Visuals in PowerPoint 2003 = Presentations 02:00 125933_eng
Finalizing PowerPoint 2003 = Presentations 02:00 123167_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office 2003/Microsoft Office 2003: Beginning = Project=20 Professional
Creating and Defining a Project 04:00 132490_eng
Specifying and Assigning Resources 02:40 132510_eng
Tracking and Reporting Progress 03:20 132504_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office 2003/Microsoft Office 2003: Beginning=20 Word
Getting Started with Word 2003 01:20 112997_eng
Working with text and paragraphs in Word = 2003 02:00 124981_eng
Structuring, editing, saving, and = opening=20 documents in Word 2003 02:20 123383_eng
Printing, Help, and Automated Formatting = in Word=20 2003 03:00 116299_eng
Working with Documents in Word 2003 02:20 112998_eng
Working with Tables and Media Features = in Word=20 2003 03:15 116894_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office 2003/Microsoft Office 2003: Getting=20 Started
Introduction to Microsoft Office = 2003 03:00 121587_eng
Formatting and Printing Files in Office = 2003 02:40 121643_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office 2003/Microsoft Office 2003: New=20 Features
Microsoft Office 2003: New Features for = End=20 Users 02:20 117529_eng
Microsoft Office 2003: New Features for = Outlook=20 Users 02:20 126060_eng
Microsoft Office 2003: New = Applications 01:00 117531_eng
Microsoft Office 2003: New Features for = Advanced=20 Users 04:00 117530_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office 2003/Microsoft Office 2003: Outlook for = the=20 Power User
Data Security in Outlook 2003 02:40 132613_eng
Archiving and Storing Data, and Using = IRM in=20 Outlook 2003 01:20 206606_eng
Working in Outlook 2003 from Multiple = Locations 03:20 132614_eng
Newsreaders, Online Meetings, Instant = Messaging,=20 and Faxing Information in Outlook 2003 02:40 132615_eng
Customizing Toolbars and Commands and = Creating=20 Forms in Outlook 2003 03:20 132616_eng
Outlook 2003 and Business Contact = Manager 03:40 132617_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office 2003/Microsoft Office 2003: = Publisher
Getting Started with Publisher 2003 02:20 204924_eng
Working with Text Boxes, Text, and = Tables in=20 Publisher 2003 02:00 207503_eng
Printing and Working with Graphics and = Objects in=20 Publisher 2003 02:40 204925_eng
Working with E-mail and Web Sites in = Publisher=20 2003 02:40 204927_eng
Working with Mail and Catalog Merges in = Publisher=20 2003 01:00 207309_eng
Advanced Design Techniques and Printing = with=20 Publisher 2003 03:20 204928_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office 2003/Microsoft Office 2003: Visio for=20 Beginners
Creating Diagrams with Visio 2003 03:15 132531_eng
Developing Diagrams with Visio 2003 03:40 132532_eng
Visio 2003 and Other Programs 02:00 132533_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office 2000/Microsoft Office = 2000
Microsoft Office 2000: New Features for = Users=20 (Classic) 04:00 MSOF01E
Microsoft Office 2000: New Features for = Power=20 Users (Classic) 04:00 MSOF02E
Microsoft Office 2000: Deployment and=20 Administration Overview (Classic) 04:00 MSOF03E
Microsoft Office 2000: Beginning Word = (Classic) 05:00 MSOF21E
Microsoft Office 2000: Intermediate Word = (Classic) 04:00 MSOF22E
Microsoft Office 2000: Advanced Word = (Classic) 04:00 MSOF23E
Microsoft Office 2000: Word for Power = Users 04:00 MSOF24E
Microsoft Office 2000: Beginning Excel=20 (Classic) 04:00 MSOF25E
Microsoft Office 2000: Intermediate = Excel=20 (Classic) 04:00 MSOF26E
Microsoft Office 2000: Advanced Excel = (Classic) 03:00 MSOF27E
Microsoft Office 2000: Excel for Power = Users=20 (Classic) 04:00 MSOF28E
Microsoft Office 2000: Beginning Access=20 (Classic) 04:00 MSOF29E
Microsoft Office 2000: Intermediate = Access=20 (Classic) 04:00 MSOF30E
Microsoft Office 2000: Advanced Access=20 (Classic) 04:00 MSOF31E
Microsoft Office 2000: Beginning = PowerPoint=20 (Classic) 04:00 MSOF33E
Microsoft Office 2000: Advanced = PowerPoint=20 (Classic) 04:00 MSOF34E
Microsoft Office 2000: Beginning Outlook = (Classic) 04:00 MSOF35E
Microsoft Office 2000: Advanced Outlook=20 (Classic) 04:00 MSOF37E
Microsoft Office 2000: Beginning = FrontPage=20 (Classic) 04:00 MSOF38E
Microsoft Office 2000: Advanced = FrontPage=20 (Classic) 04:00 MSOF39E
Microsoft Office 2000: Beginning = Project 04:00 MPJ01SE
Microsoft Office 2000: Intermediate = Project 04:00 MPJ02SE
Microsoft Office 2000: Advanced = Project 05:00 MPJ03SE

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office 2000/Microsoft Office 2000: Access=20 2000
Microsoft Office 2000 - Beginning = Access 04:00 111352_eng
Microsoft Office 2000 - Intermediate = Access 05:00 111353_eng
Microsoft Office 2000 - Advanced = Access 04:55 111354_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office 2000/Microsoft Office 2000: Advanced = Excel=20 2000
Microsoft Office 2000 - Advanced = Excel 03:15 111238_eng
Microsoft Office 2000 - Excel for Power = Users 04:20 111287_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office 2000/Microsoft Office 2000: Advanced = Project=20 2000
Office 2000 - Advanced Project 05:25 112366_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office 2000/Microsoft Office 2000: Advanced = Word=20 2000
Microsoft Office 2000 - Advanced = Word 04:05 111009_eng
Microsoft Office 2000 - Word for Power = Users 04:30 111010_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office 2000/Microsoft Office 2000: Beginning = Excel=20 2000
Microsoft Office 2000 - Beginning = Excel 04:50 111080_eng
Microsoft Office 2000 - Intermediate = Excel 04:20 111081_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office 2000/Microsoft Office 2000: Beginning = Project=20 2000
Microsoft Office 2000 - Beginning = Project 04:35 112243_eng
Microsoft Office 2000 - Intermediate = Project=20 2000 04:05 112268_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office 2000/Microsoft Office 2000: Beginning = Word=20 2000
Microsoft Office 2000 - Beginning = Word 05:10 110946_eng
Microsoft Office 2000 - Intermediate = Word 04:00 110947_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office 2000/Microsoft Office 2000: Deployment = and=20 Administration
Microsoft Office 2000 - Deployment and=20 Administration 04:00 110906_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office 2000/Microsoft Office 2000: FrontPage=20 2000
Microsoft Office 2000 - Beginning = FrontPage 04:25 112290_eng
Microsoft Office 2000 - Advanced = FrontPage 04:25 112291_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office 2000/Microsoft Office 2000: New=20 Features
Microsoft Office 2000 - New Features for = Users 04:15 110856_eng
Microsoft Office 2000 - New Features for = Power=20 Users 03:45 110857_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office 2000/Microsoft Office 2000: Outlook=20 2000
Microsoft Office 2000 - Beginning = Outlook 04:20 112000_eng
Microsoft Office 2000 - Advanced = Outlook 05:20 112030_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office 2000/Microsoft Office 2000: PowerPoint=20 2000
Microsoft Office 2000 - Beginning = PowerPoint=20 2000 03:50 111348_eng
Microsoft Office 2000 - Advanced = PowerPoint=20 2000 04:00 111408_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office 2000 (Audio)
Microsoft Office 2000: Beginning = Word 05:00 MOF21AE
Microsoft Office 2000: Intermediate = Word 04:00 MOF22AE
Microsoft Office 2000: Advanced = Word 04:00 MOF23AE
Microsoft Office 2000: Word for Power = Users 04:00 MOF24AE
Microsoft Office 2000: Beginning = Excel 04:00 MOF25AE
Microsoft Office 2000: Intermediate = Excel 04:00 MOF26AE
Microsoft Office 2000: Advanced = Excel 03:00 MOF27AE
Microsoft Office 2000: Excel for Power = Users 04:00 MOF28AE
Microsoft Office 2000: Beginning = Access 04:00 MOF29AE
Microsoft Office 2000: Intermediate = Access 04:00 MOF30AE
Microsoft Office 2000: Advanced = Access 04:00 MOF31AE
Microsoft Office 2000: Beginning = PowerPoint 04:00 MOF33AE
Microsoft Office 2000: Advanced = PowerPoint 04:00 MOF34AE
Microsoft Office 2000: Beginning = Outlook 04:00 MOF35AE
Microsoft Office 2000: Advanced = Outlook 04:00 MOF37AE
Microsoft Office 2000: Beginning = FrontPage 04:00 MOF38AE
Microsoft Office 2000: Advanced = FrontPage 04:00 MOF39AE

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office 97
Microsoft Office 97: Beginning Word = 97 04:00 MSOBW
Microsoft Office 97: Intermediate Word = 97 05:00 MSOIW
Microsoft Office 97: Advanced Word = 97 04:00 MO97W03
Microsoft Office 97: Word 97 for Power = Users 04:00 MO97W04
Microsoft Office 97: Beginning Excel = 97 04:00 MSOBE
Microsoft Office 97: Intermediate Excel = 97 05:00 MSOIE
Microsoft Office 97: Advanced Excel = 97 03:00 MSOAE
Microsoft Office 97: Excel 97 for Power = Users 04:00 MSOPE
Microsoft Office 97: Beginning Access = 97 03:00 MSOBA
Microsoft Office 97: Intermediate Access = 97 04:00 MO97A02
Microsoft Office 97: Advanced Access = 97 04:00 MO97A03
Microsoft Office 97: Access 97 for Power = Users 04:00 MO97A04
Microsoft Office 97: PowerPoint 97 04:00 MO97P01
Microsoft Office 97: Outlook 97 04:00 MO97O01
Microsoft Office 97: FrontPage 97 04:00 MO97F01
Microsoft Office 97: New Features 04:00 O97N01E

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Office 97 (Audio)
Microsoft Office 97: Beginning Word = 97 04:00 M9701AE
Microsoft Office 97: Intermediate Word = 97 05:00 M9702AE
Microsoft Office 97: Advanced Word = 97 04:00 M9703AE
Microsoft Office 97: Word for Power = Users 97 04:00 M9704AE
Microsoft Office 97: Beginning Excel = 97 04:00 M9705AE
Microsoft Office 97: Intermediate Excel = 97 05:00 M9706AE
Microsoft Office 97: Advanced Excel = 97 03:00 M9707AE
Microsoft Office 97: Excel for Power = Users 97 04:00 M9708AE
Microsoft Office 97: Beginning Access = 97 03:00 M9709AE
Microsoft Office 97: Intermediate Access = 97 04:00 M9710AE
Microsoft Office 97: Advanced Access = 97 04:00 M9711AE
Microsoft Office 97: Access for Power = Users 97 04:00 M9712AE
Microsoft Office 97: Outlook 97 04:00 M9713AE
Microsoft Office 97: FrontPage 97 04:00 M9714AE
Microsoft Office 97: PowerPoint 97 04:00 M9715AE

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Project 2002/Microsoft Project 2002:=20 Beginner
Getting Started with Project 2002 = (non-audio) 01:40 68476_eng
Up and Running with Project 2002 = (non-audio) 02:00 69406_eng
Tracking and Reporting with Project 2002 = (non-audio) 01:40 69407_eng
Getting Started with Project 2002 01:40 117545_eng
Up and Running with Project 2002 02:00 117554_eng
Tracking and Reporting with Project = 2002 01:40 117565_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Project 2002/Microsoft Project 2002:=20 Advanced
Data Sources, Templates, and = Customization in=20 Project 2002 (non-audio) 03:20 70498_eng
Workgroup, Collaboration, and Advanced = Reporting=20 Options in Project 2002 (non-audio) 03:00 70497_eng
Data Sources, Templates, and = Customization in=20 Project 2002 02:45 117348_eng
Workgroup, Collaboration, and Advanced = Reporting=20 Options in Project 2002 03:00 117361_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Visio 2000/Microsoft Visio 2000: Getting=20 Started
Getting Started with Visio 2000 02:00 31684_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Visio 2000/Microsoft Visio 2000: Up and=20 Running
Up and Running with Visio 2000 02:00 31687_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Windows 2000 for End Users
Microsoft Windows 2000 Professional: = Getting=20 Started 04:00 MW212SE
Microsoft Windows 2000 Professional: Up = and=20 Running 04:00 MW213SE

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Windows 98 for End Users
Microsoft Windows 98: Getting = Started 04:00 MW9804E
Microsoft Windows 98: Up and = Running 05:00 MW9805E

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Windows ME for End Users
Microsoft Windows Millennium Edition: = Getting=20 Started 04:00 MME01SE
Microsoft Windows Millennium Edition: = Advanced=20 Users 03:00 MME02SE
Microsoft Windows Millennium Edition:=20 Multimedia 03:00 MME03SE
Microsoft Windows 2000 Professional: = Getting=20 Started 04:00 MW212SE
Microsoft Windows 2000 Professional: Up = and=20 Running 04:00 MW213SE

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Windows XP for End Users/Microsoft Windows XP: = Getting=20 Started
Introducing Windows XP (non-audio) 01:20 57897_eng
Introducing Windows XP 01:20 112615_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Windows XP for End Users/Microsoft Windows XP: = New=20 Features
Windows XP: Fundamentals 03:40 40555_eng
Windows XP: Advanced 04:40 40560_eng
Windows XP: Fundamentals 03:40 112553_eng
Windows XP: Advanced 04:40 112554_eng

Course Curricula/English - US/IT End-User=20 Curricula/Microsoft Windows XP for End Users/Microsoft Windows XP = for=20 Beginners
Getting Started with Microsoft Windows = XP 04:40 59301_eng
Up and Running with Microsoft Windows = XP 04:00 59306_eng
Getting Started with Microsoft Windows = XP 04:40 112949_eng
Up and Running with Microsoft Windows = XP 04:00 112954_eng

Course Curricula/English - US/IT End-User=20 Curricula/Netscape 6/Netscape 6 - Getting Started
Introduction to Netscape 6 01:55 31509_eng

Course Curricula/English - US/IT End-User=20 Curricula/Netscape 6.2/Netscape 6.2: Getting Started
Introduction to Netscape 6.2 01:40 73948_eng

Course Curricula/English - US/IT End-User=20 Curricula/PDAs/Palm OS
Getting Started with a Palm Handheld = Device 01:45 73269_eng

Course Curricula/English - US/IT End-User=20 Curricula/PDAs/Pocket PC 2002
Getting Started with Pocket PC 2002 01:50 71695_eng

Course Curricula/English - US/IT End-User=20 Curricula/Seagate Crystal Reports/Crystal Reports XI: Report = Writing=20 Basics
Reporting Basics with Crystal Reports = XI 02:05 234748_eng
Managing Data and Distributing Reports = with=20 Crystal Reports XI 02:55 234758_eng

Course Curricula/English - US/IT End-User=20 Curricula/Seagate Crystal Reports/Crystal Reports 10: Report = Writing=20 Basics
Introduction to Reporting with Crystal = Reports=20 10 02:00 203973_eng
Creating Basic Reports with Crystal = Reports 10 02:20 203992_eng
Manipulating Report Data with Crystal = Reports=20 10 02:40 204489_eng
Presenting and Distributing Reports with = Crystal=20 Reports 10 02:00 204490_eng

Course Curricula/English - US/IT End-User=20 Curricula/Seagate Crystal Reports/Crystal Reports 8.5: Report = Writing=20 Basics
Creating Reports with Crystal = Reports 05:40 67356_eng

Course Curricula/English - US/IT End User=20 Certifications/European Computer Driving Licence Foundation=20 Limited/European Computer Driving Licence/ECDL/ICDL = 4
ECDL/ICDL 4 Module 1: Concepts of = Information=20 Technology (IT) - Computers and IT 02:40 208386_eng
ECDL/ICDL 4 Module 1: Concepts of = Information=20 Technology (IT) - IT in Daily Life 02:00 208426_eng
ECDL/ICDL 4 Module 2: Using the Computer = and=20 Managing Files - Using Windows XP 02:35 209091_eng
ECDL/ICDL 4 Module 2: Using the Computer = and=20 Managing Files - Files and Folders 02:00 210026_eng
ECDL/ICDL 4 Module 2: Using the Computer = and=20 Managing Files - Customization 02:00 210027_eng
ECDL/ICDL 4 Module 3: Word Processing - = Getting=20 Started with Word 2003 02:20 212610_eng
ECDL/ICDL 4 Module 3: Word Processing - = Word 2003=20 Text and Paragraphs 02:00 212620_eng
ECDL/ICDL 4 Module 3: Word Processing - = Editing=20 and Printing in Word 2003 02:20 212629_eng
ECDL/ICDL 4 Module 3: Word Processing - = Formatting=20 and Editing in Word 2003 02:20 212639_eng
ECDL/ICDL 4 Module 3: Word Processing - = Working=20 with Documents in Word 2003 01:15 212649_eng
ECDL/ICDL 4 Module 3: Word Processing - = Tables and=20 Graphics in Word 2003 02:30 212656_eng
ECDL/ICDL 4 Module 4: Spreadsheets - = Basic=20 Features of Excel 2003 03:20 210894_eng
ECDL/ICDL 4 Module 4: Spreadsheets - = Formatting=20 Data in Excel 2003 01:55 210895_eng
ECDL/ICDL 4 Module 4: Spreadsheets - = Printing and=20 Using Charts in Excel 2003 03:00 210896_eng
ECDL/ICDL 4 Module 4: Spreadsheets - = Formulas and=20 Functions in Excel 2003 02:10 210897_eng
ECDL/ICDL 4 Module 5: Database - Getting = Started=20 with Access 2003 02:40 210475_eng
ECDL/ICDL 4 Module 5: Database - Basic = Access 2003=20 Tables 03:15 210582_eng
ECDL/ICDL 4 Module 5: Database - Basic = Access 2003=20 Forms 02:15 210684_eng
ECDL/ICDL 4 Module 5: Database - Access = 2003=20 Queries and Reports 02:35 210721_eng
ECDL/ICDL 4 Module 6: Presentation - = Introducing=20 PowerPoint 2003 02:40 211781_eng
ECDL/ICDL 4 Module 6: Presentation - = Slide Layout=20 and Design in PowerPoint 2003 02:25 211815_eng
ECDL/ICDL 4 Module 6: Presentation - = Charts and=20 Multimedia in PowerPoint 2003 01:25 211839_eng
ECDL/ICDL 4 Module 6: Presentation - = Finalizing=20 Presentations in PowerPoint 2003 02:10 211857_eng
ECDL/ICDL 4 Module 7: Information and=20 Communication - Using IE 6 03:20 210559_eng
ECDL/ICDL 4 Module 7: Information and=20 Communication - Using Web Sites in IE 6 02:20 210573_eng
ECDL/ICDL 4 Module 7: Information and=20 Communication - Introducing Outlook 2003 02:20 210848_eng
ECDL/ICDL 4 Module 7: Information and=20 Communication - Outlook 2003 E-mail 02:40 210849_eng
ECDL/ICDL 4 Module 7: Information and=20 Communication - Outlook 2003 Messages 02:00 211028_eng
Mentoring European and International = Computer=20 Driving Licence (ECDL/ICDL v4.0) n/a mntecdlv4

Course Curricula/English - US/IT End User=20 Certifications/Microsoft/Microsoft Office 2000: Specialist=20 Certification/Word 2000
Microsoft Office 2000 - Beginning = Word 05:10 110946_eng
Microsoft Office 2000 - Intermediate = Word 04:00 110947_eng
Mentoring Word 2000 n/a mntwd2000c

Course Curricula/English - US/IT End User=20 Certifications/Microsoft/Microsoft Office 2000: Specialist=20 Certification/Excel 2000
Microsoft Office 2000 - Beginning = Excel 04:50 111080_eng
Microsoft Office 2000 - Intermediate = Excel 04:20 111081_eng
Mentoring Excel 2000 n/a mntex2000c

Course Curricula/English - US/IT End User=20 Certifications/Microsoft/Microsoft Office 2000: Specialist=20 Certification/PowerPoint 2000
Microsoft Office 2000 - Beginning = PowerPoint=20 2000 03:50 111348_eng
Microsoft Office 2000 - Advanced = PowerPoint=20 2000 04:00 111408_eng
Mentoring PowerPoint 2000 n/a mntpp2000c

Course Curricula/English - US/IT End User=20 Certifications/Microsoft/Microsoft Office 2000: Specialist=20 Certification/Access 2000
Microsoft Office 2000 - Beginning = Access 04:00 111352_eng
Microsoft Office 2000 - Intermediate = Access 05:00 111353_eng
Microsoft Office 2000 - Advanced = Access 04:55 111354_eng
Mentoring Access 2000 n/a mntac2000c

Course Curricula/English - US/IT End User=20 Certifications/Microsoft/Microsoft Office 2000: Specialist=20 Certification/Outlook 2000
Microsoft Office 2000 - Beginning = Outlook 04:20 112000_eng
Microsoft Office 2000 - Advanced = Outlook 05:20 112030_eng
Mentoring Outlook 2000 n/a mntol2000c

Course Curricula/English - US/IT End User=20 Certifications/Microsoft/Microsoft Office 2000: Expert = Certification/Word=20 2000 Expert
Microsoft Office 2000 - Beginning = Word 05:10 110946_eng
Microsoft Office 2000 - Intermediate = Word 04:00 110947_eng
Microsoft Office 2000 - Advanced = Word 04:05 111009_eng
Microsoft Office 2000 - Word for Power = Users 04:30 111010_eng
Mentoring Word 2000 Expert n/a mntwd2000e

Course Curricula/English - US/IT End User=20 Certifications/Microsoft/Microsoft Office 2000: Expert = Certification/Excel=20 2000 Expert
Microsoft Office 2000 - Beginning = Excel 04:50 111080_eng
Microsoft Office 2000 - Intermediate = Excel 04:20 111081_eng
Microsoft Office 2000 - Advanced = Excel 03:15 111238_eng
Microsoft Office 2000 - Excel for Power = Users 04:20 111287_eng
Mentoring Excel 2000 Expert n/a mntex2000e

Course Curricula/English - US/IT End User=20 Certifications/Microsoft/Microsoft Office 2000: Master = Certification/Word=20 2000 Expert
Microsoft Office 2000 - Beginning = Word 05:10 110946_eng
Microsoft Office 2000 - Intermediate = Word 04:00 110947_eng
Microsoft Office 2000 - Advanced = Word 04:05 111009_eng
Microsoft Office 2000 - Word for Power = Users 04:30 111010_eng
Mentoring Word 2000 Expert n/a mntwd2000e

Course Curricula/English - US/IT End User=20 Certifications/Microsoft/Microsoft Office 2000: Master = Certification/Excel=20 2000 Expert
Microsoft Office 2000 - Beginning = Excel 04:50 111080_eng
Microsoft Office 2000 - Intermediate = Excel 04:20 111081_eng
Microsoft Office 2000 - Advanced = Excel 03:15 111238_eng
Microsoft Office 2000 - Excel for Power = Users 04:20 111287_eng
Mentoring Excel 2000 Expert n/a mntex2000e

Course Curricula/English - US/IT End User=20 Certifications/Microsoft/Microsoft Office 2000: Master=20 Certification/PowerPoint 2000
Microsoft Office 2000 - Beginning = PowerPoint=20 2000 03:50 111348_eng
Microsoft Office 2000 - Advanced = PowerPoint=20 2000 04:00 111408_eng
Mentoring PowerPoint 2000 n/a mntpp2000c

Course Curricula/English - US/IT End User=20 Certifications/Microsoft/Microsoft Office 2000: Master=20 Certification/Access 2000
Microsoft Office 2000 - Beginning = Access 04:00 111352_eng
Microsoft Office 2000 - Intermediate = Access 05:00 111353_eng
Microsoft Office 2000 - Advanced = Access 04:55 111354_eng
Mentoring Access 2000 n/a mntac2000c

Course Curricula/English - US/IT End User=20 Certifications/Microsoft/Microsoft Office 2000: Master=20 Certification/Outlook 2000
Microsoft Office 2000 - Beginning = Outlook 04:20 112000_eng
Microsoft Office 2000 - Advanced = Outlook 05:20 112030_eng
Mentoring Outlook 2000 n/a mntol2000c

Course Curricula/English - US/IT End User=20 Certifications/Microsoft/Microsoft Project 2000: Specialist=20 Certification/Microsoft Project 2000
Microsoft Office 2000 - Beginning = Project 04:35 112243_eng
Microsoft Office 2000 - Intermediate = Project=20 2000 04:05 112268_eng
Mentoring Microsoft Project 2000 = Core n/a mntpr2000c

Course Curricula/English - US/IT End User=20 Certifications/Microsoft/Microsoft Office XP: Specialist=20 Certification/Word 2002
Creating Documents in Word 2002 03:35 114325_eng
Working with Documents in Word 2002 02:00 114346_eng
Mentoring Word 2002 n/a mntwd2002c

Course Curricula/English - US/IT End User=20 Certifications/Microsoft/Microsoft Office XP: Specialist=20 Certification/Excel 2002
Basic Features of Excel 2002 03:25 115096_eng
Optimizing Excel 2002 04:15 115117_eng
Mentoring Excel 2002 n/a mntex2002c

Course Curricula/English - US/IT End User=20 Certifications/Microsoft/Microsoft Office XP: Specialist=20 Certification/PowerPoint 2002
Creating Presentations using PowerPoint = 2002 05:25 115027_eng
Customizing, Running, and Broadcasting = PowerPoint=20 2002 Presentations 03:00 116195_eng
PowerPoint 2002 Customization and Office = XP=20 Integration 02:05 116211_eng
Mentoring PowerPoint 2002 n/a mntpp2002c

Course Curricula/English - US/IT End User=20 Certifications/Microsoft/Microsoft Office XP: Specialist=20 Certification/Access 2002
Introduction to Access 2002 04:25 117147_eng
Intermediate Access 2002 03:45 117172_eng
Advanced Database Design in Access = 2002 05:45 116022_eng
Advanced Database Features in Access = 2002 06:20 116051_eng
Mentoring Access 2002 n/a mntac2002c

Course Curricula/English - US/IT End User=20 Certifications/Microsoft/Microsoft Office XP: Specialist=20 Certification/Outlook 2002
Introducing Outlook 2002 04:25 115146_eng
Managing Outlook 2002 04:45 114389_eng
Mentoring Outlook 2002 n/a mntol2002c

Course Curricula/English - US/IT End User=20 Certifications/Microsoft/Microsoft Office XP: Expert = Certification/Word=20 2002 Expert
Creating Documents in Word 2002 03:35 114325_eng
Working with Documents in Word 2002 02:00 114346_eng
Advanced Formatting and Navigation in = Word 2002 02:35 114968_eng
Advanced Document Features in Word = 2002 04:05 114983_eng
Collaborative Features in Word 2002 02:55 115008_eng
Mentoring Word 2002 Expert n/a mntwd2002e

Course Curricula/English - US/IT End User=20 Certifications/Microsoft/Microsoft Office XP: Expert = Certification/Excel=20 2002 Expert
Basic Features of Excel 2002 03:25 115096_eng
Optimizing Excel 2002 04:15 115117_eng
Advanced Data Management in Excel = 2002 04:50 114461_eng
Advanced Data Manipulation and Analysis = in Excel=20 2002 04:05 114635_eng
Mentoring Excel 2002 Expert n/a mntex2002e

Course Curricula/English - US/IT End User=20 Certifications/Microsoft/Microsoft Office XP: Master = Certification/Word=20 2002 Expert
Creating Documents in Word 2002 03:35 114325_eng
Working with Documents in Word 2002 02:00 114346_eng
Advanced Formatting and Navigation in = Word 2002 02:35 114968_eng
Advanced Document Features in Word = 2002 04:05 114983_eng
Collaborative Features in Word 2002 02:55 115008_eng
Mentoring Word 2002 Expert n/a mntwd2002e

Course Curricula/English - US/IT End User=20 Certifications/Microsoft/Microsoft Office XP: Master = Certification/Excel=20 2002 Expert
Basic Features of Excel 2002 03:25 115096_eng
Optimizing Excel 2002 04:15 115117_eng
Advanced Data Management in Excel = 2002 04:50 114461_eng
Advanced Data Manipulation and Analysis = in Excel=20 2002 04:05 114635_eng
Mentoring Excel 2002 Expert n/a mntex2002e

Course Curricula/English - US/IT End User=20 Certifications/Microsoft/Microsoft Office XP: Master=20 Certification/PowerPoint 2002
Creating Presentations using PowerPoint = 2002 05:25 115027_eng
Customizing, Running, and Broadcasting = PowerPoint=20 2002 Presentations 03:00 116195_eng
PowerPoint 2002 Customization and Office = XP=20 Integration 02:05 116211_eng
Mentoring PowerPoint 2002 n/a mntpp2002c

Course Curricula/English - US/IT End User=20 Certifications/Microsoft/Microsoft Office XP: Master = Certification/Access=20 2002
Introduction to Access 2002 04:25 117147_eng
Intermediate Access 2002 03:45 117172_eng
Advanced Database Design in Access = 2002 05:45 116022_eng
Advanced Database Features in Access = 2002 06:20 116051_eng
Mentoring Access 2002 n/a mntac2002c

Course Curricula/English - US/IT End User=20 Certifications/Microsoft/Microsoft Office XP: Master = Certification/Outlook=20 2002
Introducing Outlook 2002 04:25 115146_eng
Managing Outlook 2002 04:45 114389_eng
Mentoring Outlook 2002 n/a mntol2002c

Course Curricula/English - US/IT End User=20 Certifications/Microsoft/Microsoft Project 2002: Specialist=20 Certification/Microsoft Project 2002 Comprehensive
Getting Started with Project 2002 01:40 117545_eng
Up and Running with Project 2002 02:00 117554_eng
Tracking and Reporting with Project = 2002 01:40 117565_eng
Data Sources, Templates, and = Customization in=20 Project 2002 02:45 117348_eng
Workgroup, Collaboration, and Advanced = Reporting=20 Options in Project 2002 03:00 117361_eng
Mentoring Microsoft Project 2002 = Comprehensive n/a mntpr2002c

Course Curricula/English - US/IT End User=20 Certifications/Microsoft/Microsoft Office 2003: Specialist=20 Certification/Excel 2003
Basic Features of Excel 2003 03:15 113187_eng
Formatting Data in Excel 2003 02:00 119827_eng
Printing and Collaborating in Excel = 2003 02:00 122518_eng
Excel 2003 Formulas and Functions 02:40 113221_eng
Excel 2003 Chart and Multimedia = Features 03:20 119828_eng
Mentoring Excel 2003 n/a mntex2003c

Course Curricula/English - US/IT End User=20 Certifications/Microsoft/Microsoft Office 2003: Specialist=20 Certification/Word 2003
Getting Started with Word 2003 01:20 112997_eng
Working with text and paragraphs in Word = 2003 02:00 124981_eng
Structuring, editing, saving, and = opening=20 documents in Word 2003 02:20 123383_eng
Printing, Help, and Automated Formatting = in Word=20 2003 03:00 116299_eng
Working with Documents in Word 2003 02:20 112998_eng
Working with Tables and Media Features = in Word=20 2003 03:15 116894_eng
Mentoring Word 2003 n/a mntwd2003c

Course Curricula/English - US/IT End User=20 Certifications/Microsoft/Microsoft Office 2003: Specialist=20 Certification/Outlook 2003
Sending and Receiving Messages in = Outlook 2003 02:40 113430_eng
Formatting and Managing Messages in = Outlook=20 2003 02:40 128879_eng
Scheduling Events, Appointments, and = Meetings in=20 Outlook 2003 03:00 128880_eng
Using Task Lists, Contact Lists, and = Notes in=20 Outlook 2003 02:20 128881_eng
Customizing E-mail, Views, Navigation, = and E-mail=20 Accounts in Outlook 2003 03:20 131326_eng
Tracking, Categorizing, Searching, and = Printing in=20 Outlook 2003 03:40 131341_eng
Configuring Rules, Alerts, and Junk Mail = Settings=20 in Outlook 2003 02:40 113469_eng
Sharing Folders, Schedules, and Contacts = and Using=20 SharePoint Data in Outlook 2003 03:20 129976_eng
Data Security in Outlook 2003 02:40 132613_eng
Archiving and Storing Data, and Using = IRM in=20 Outlook 2003 01:20 206606_eng
Working in Outlook 2003 from Multiple = Locations 03:20 132614_eng
Newsreaders, Online Meetings, Instant = Messaging,=20 and Faxing Information in Outlook 2003 02:40 132615_eng
Customizing Toolbars and Commands and = Creating=20 Forms in Outlook 2003 03:20 132616_eng
Outlook 2003 and Business Contact = Manager 03:40 132617_eng
Mentoring Outlook 2003 n/a mntol2003c

Course Curricula/English - US/IT End User=20 Certifications/Microsoft/Microsoft Office 2003: Specialist=20 Certification/PowerPoint 2003
Creating Basic Presentations using = PowerPoint=20 2003 02:40 121838_eng
Slide Layout and Design in PowerPoint = 2003 01:35 123164_eng
Using Visuals in PowerPoint 2003 = Presentations 02:00 125933_eng
Finalizing PowerPoint 2003 = Presentations 02:00 123167_eng
Customizing PowerPoint 2003 = Presentations 02:00 121956_eng
Preparing PowerPoint 2003 Presentations = for=20 Effective Delivery 01:40 125830_eng
Running, Broadcasting, and Reviewing = PowerPoint=20 2003 Presentations 02:40 124997_eng
Settings, Customization, and Office 2003 = Integration with PowerPoint 2003 02:00 121957_eng
Mentoring PowerPoint 2003 n/a mntpp2003c

Course Curricula/English - US/IT End User=20 Certifications/Microsoft/Microsoft Office 2003: Specialist=20 Certification/Access 2003
Getting Started with Access 2003 02:40 125937_eng
Basic Access 2003 Tables 03:00 125947_eng
Basic Access 2003 Forms 02:40 125956_eng
Using Queries and Reports in Access = 2003 03:40 125964_eng
Personalizing and Maintaining Access = 2003 01:20 125984_eng
Enhancing Tables, Forms, and Reports in = Access=20 2003 02:20 126934_eng
Advanced Querying in Access 2003 01:40 126944_eng
Working with Data and Presentation in = Access=20 2003 02:00 126950_eng
Access 2003 and the Web 01:20 126959_eng
Access 2003 Programmability 01:20 126965_eng
Database Administration in Access = 2003 02:00 126973_eng
Mentoring Access 2003 n/a mntac2003c

Course Curricula/English - US/IT End User=20 Certifications/Microsoft/Microsoft Office 2003: Expert = Certification/Excel=20 2003 Expert
Basic Features of Excel 2003 03:15 113187_eng
Formatting Data in Excel 2003 02:00 119827_eng
Printing and Collaborating in Excel = 2003 02:00 122518_eng
Excel 2003 Formulas and Functions 02:40 113221_eng
Excel 2003 Chart and Multimedia = Features 03:20 119828_eng
Advanced Customization in Excel = 2003 02:40 119829_eng
Advanced formatting in Excel 2003 02:00 125656_eng
Advanced Data Management in Excel = 2003 02:20 113262_eng
Advanced Data Analysis in Excel = 2003 03:00 113309_eng
Advanced Validation and Collaboration in = Excel=20 2003 03:20 121344_eng
Advanced Data Exchange in Excel = 2003 03:40 119748_eng
Mentoring Excel 2003 Expert n/a mntex2003e

Course Curricula/English - US/IT End User=20 Certifications/Microsoft/Microsoft Office 2003: Expert = Certification/Word=20 2003 Expert
Getting Started with Word 2003 01:20 112997_eng
Working with text and paragraphs in Word = 2003 02:00 124981_eng
Structuring, editing, saving, and = opening=20 documents in Word 2003 02:20 123383_eng
Printing, Help, and Automated Formatting = in Word=20 2003 03:00 116299_eng
Working with Documents in Word 2003 02:20 112998_eng
Working with Tables and Media Features = in Word=20 2003 03:15 116894_eng
Advanced Formatting in Word 2003 02:00 113095_eng
Advanced Document Navigation in Word = 2003 01:20 126778_eng
Advanced Data Manipulation Features in = Word=20 2003 02:00 113114_eng
Using Tables, Charts, and Graphics in = Word 2003 01:40 126789_eng
Advanced Document Features in Word = 2003 02:00 121072_eng
Collaborative Features in Word 2003 03:40 113139_eng
Mentoring Word 2003 Expert n/a mntwd2003e

Course Curricula/English - US/IT End User=20 Certifications/Microsoft/Microsoft Office 2003: Master = Certification/Excel=20 2003 Expert
Basic Features of Excel 2003 03:15 113187_eng
Formatting Data in Excel 2003 02:00 119827_eng
Printing and Collaborating in Excel = 2003 02:00 122518_eng
Excel 2003 Formulas and Functions 02:40 113221_eng
Excel 2003 Chart and Multimedia = Features 03:20 119828_eng
Advanced Customization in Excel = 2003 02:40 119829_eng
Advanced formatting in Excel 2003 02:00 125656_eng
Advanced Data Management in Excel = 2003 02:20 113262_eng
Advanced Data Analysis in Excel = 2003 03:00 113309_eng
Advanced Validation and Collaboration in = Excel=20 2003 03:20 121344_eng
Advanced Data Exchange in Excel = 2003 03:40 119748_eng
Mentoring Excel 2003 Expert n/a mntex2003e

Course Curricula/English - US/IT End User=20 Certifications/Microsoft/Microsoft Office 2003: Master = Certification/Word=20 2003 Expert
Getting Started with Word 2003 01:20 112997_eng
Working with text and paragraphs in Word = 2003 02:00 124981_eng
Structuring, editing, saving, and = opening=20 documents in Word 2003 02:20 123383_eng
Printing, Help, and Automated Formatting = in Word=20 2003 03:00 116299_eng
Working with Documents in Word 2003 02:20 112998_eng
Working with Tables and Media Features = in Word=20 2003 03:15 116894_eng
Advanced Formatting in Word 2003 02:00 113095_eng
Advanced Document Navigation in Word = 2003 01:20 126778_eng
Advanced Data Manipulation Features in = Word=20 2003 02:00 113114_eng
Using Tables, Charts, and Graphics in = Word 2003 01:40 126789_eng
Advanced Document Features in Word = 2003 02:00 121072_eng
Collaborative Features in Word 2003 03:40 113139_eng
Mentoring Word 2003 Expert n/a mntwd2003e

Course Curricula/English - US/IT End User=20 Certifications/Microsoft/Microsoft Office 2003: Master=20 Certification/Outlook 2003
Sending and Receiving Messages in = Outlook 2003 02:40 113430_eng
Formatting and Managing Messages in = Outlook=20 2003 02:40 128879_eng
Scheduling Events, Appointments, and = Meetings in=20 Outlook 2003 03:00 128880_eng
Using Task Lists, Contact Lists, and = Notes in=20 Outlook 2003 02:20 128881_eng
Customizing E-mail, Views, Navigation, = and E-mail=20 Accounts in Outlook 2003 03:20 131326_eng
Tracking, Categorizing, Searching, and = Printing in=20 Outlook 2003 03:40 131341_eng
Configuring Rules, Alerts, and Junk Mail = Settings=20 in Outlook 2003 02:40 113469_eng
Sharing Folders, Schedules, and Contacts = and Using=20 SharePoint Data in Outlook 2003 03:20 129976_eng
Data Security in Outlook 2003 02:40 132613_eng
Archiving and Storing Data, and Using = IRM in=20 Outlook 2003 01:20 206606_eng
Working in Outlook 2003 from Multiple = Locations 03:20 132614_eng
Newsreaders, Online Meetings, Instant = Messaging,=20 and Faxing Information in Outlook 2003 02:40 132615_eng
Customizing Toolbars and Commands and = Creating=20 Forms in Outlook 2003 03:20 132616_eng
Outlook 2003 and Business Contact = Manager 03:40 132617_eng
Mentoring Outlook 2003 n/a mntol2003c

Course Curricula/English - US/IT End User=20 Certifications/Microsoft/Microsoft Office 2003: Master=20 Certification/PowerPoint 2003
Creating Basic Presentations using = PowerPoint=20 2003 02:40 121838_eng
Slide Layout and Design in PowerPoint = 2003 01:35 123164_eng
Using Visuals in PowerPoint 2003 = Presentations 02:00 125933_eng
Finalizing PowerPoint 2003 = Presentations 02:00 123167_eng
Customizing PowerPoint 2003 = Presentations 02:00 121956_eng
Preparing PowerPoint 2003 Presentations = for=20 Effective Delivery 01:40 125830_eng
Running, Broadcasting, and Reviewing = PowerPoint=20 2003 Presentations 02:40 124997_eng
Settings, Customization, and Office 2003 = Integration with PowerPoint 2003 02:00 121957_eng
Mentoring PowerPoint 2003 n/a mntpp2003c

Course Curricula/English - US/IT End User=20 Certifications/Microsoft/Microsoft Office 2003: Master=20 Certification/Access 2003
Getting Started with Access 2003 02:40 125937_eng
Basic Access 2003 Tables 03:00 125947_eng
Basic Access 2003 Forms 02:40 125956_eng
Using Queries and Reports in Access = 2003 03:40 125964_eng
Personalizing and Maintaining Access = 2003 01:20 125984_eng
Enhancing Tables, Forms, and Reports in = Access=20 2003 02:20 126934_eng
Advanced Querying in Access 2003 01:40 126944_eng
Working with Data and Presentation in = Access=20 2003 02:00 126950_eng
Access 2003 and the Web 01:20 126959_eng
Access 2003 Programmability 01:20 126965_eng
Database Administration in Access = 2003 02:00 126973_eng
Mentoring Access 2003 n/a mntac2003c

Course Curricula/English - US/IT Professional = Curricula/Enterprise Database Systems Solution Area/IBM & = Lotus -=20 Enterprise Database Systems/IBM DB2 Universal Database V8.1=20 Fundamentals
Planning and Securing a DB2 UDB = Database 02:20 209548_eng
Accessing Data and Manipulating DB2 UDB = Database=20 Objects 02:40 209551_eng
Manipulating Data with DB2 UDB 02:40 209552_eng
Maintaining DB2 UDB Data = Consistency 01:00 209553_eng

Course Curricula/English - US/IT Professional = Curricula/Enterprise Database Systems Solution Area/IBM & = Lotus -=20 Enterprise Database Systems/IBM DB2 Universal Database V8.1 = Database=20 Administration
Managing a DB2 UDB Server 02:50 217408_eng
Administering Data Placement in DB2 = UDB 02:40 217409_eng
Managing Database Access in DB2 UDB 02:30 217410_eng
Monitoring a DB2 UDB database 02:35 217411_eng
Utilizing DB2 UDB Utilities 02:15 217412_eng
Managing Disaster Recovery in a DB2 UDB=20 Database 01:35 217413_eng

Course Curricula/English - US/IT Professional = Curricula/Enterprise Database Systems Solution Area/Microsoft SQL=20 Server
Microsoft SQL Server 7.0: Data = Warehousing 05:00 SQ7004E

Course Curricula/English - US/IT Professional = Curricula/Enterprise Database Systems Solution Area/Microsoft SQL = Server=20 2000/Microsoft SQL Server 2000 Database Administration = I
Overview of SQL Server 2000 01:45 31478_eng
Installing, Configuring, and Upgrading = SQL Server=20 2000 02:05 31489_eng

Course Curricula/English - US/IT Professional = Curricula/Enterprise Database Systems Solution Area/Microsoft SQL = Server=20 2000/Microsoft SQL Server 2000 Database Administration = II
SQL Server 2000 Databases 01:50 31493_eng
Transferring and Transforming Data in = SQL Server=20 2000 01:25 31496_eng
Security in a Microsoft SQL Server 2000=20 Environment 02:00 31499_eng
Managing SQL Server 2000 Databases 02:20 31552_eng

Course Curricula/English - US/IT Professional = Curricula/Enterprise Database Systems Solution Area/Microsoft SQL = Server=20 2000/Microsoft SQL Server 2000 Database Administration = III
Backing Up SQL Server 2000 = Databases 02:10 31556_eng
Restoring SQL Server 2000 Databases 01:45 31560_eng
SQL Server 2000 Replication 01:45 31563_eng
Monitoring SQL Server 2000 = Performance 01:30 31566_eng
SQL Server 2000 High Availability 00:55 31569_eng
SQL Server 2000, XML, and the Web 01:35 31571_eng

Course Curricula/English - US/IT Professional = Curricula/Enterprise Database Systems Solution Area/Microsoft SQL = Server=20 2000/Microsoft SQL Server 2000 Database = Implementation
Overview of SQL Server 2000 01:45 31478_eng
SQL Server 2000 Databases 01:50 31493_eng
Designing and Implementing Security in = SQL Server=20 2000 01:10 31898_eng
The SQL Server 2000 Logical Data = Model 02:25 31901_eng
Using T-SQL in SQL Server 2000 03:05 31905_eng
SQL Server 2000 Indexes 02:00 31910_eng
SQL Server 2000 Programming Business = Logic 02:45 31913_eng
SQL Server 2000 Transactions and = Distributed=20 Data 01:40 31917_eng
Analyzing and Optimizing SQL Server 2000 = Queries 01:40 31920_eng
Transferring and Transforming Data in = SQL Server=20 2000 01:25 31496_eng
SQL Server 2000, XML, and the Web 01:35 31571_eng

Course Curricula/English - US/IT Professional = Curricula/Enterprise Database Systems Solution Area/Microsoft SQL = Server=20 7.0 Database Implementation
Microsoft SQL Server 7.0: Architecture = and=20 Features 04:00 SQ7021E
Fundamentals of Database Design 04:00 SADD02E
Normalization and Physical Database = Design 04:00 SADD03E
Microsoft SQL Server 7.0: Basic = Transact-SQL 04:00 SQ7041E
Microsoft SQL Server 7.0: Creating = Databases 04:00 SQ7042E
Microsoft SQL Server 7.0: Data Integrity = and=20 Loading Techniques 04:00 SQ7043E
Microsoft SQL Server 7.0: Indexes and = Views 04:00 SQ7047E
Microsoft SQL Server 7.0: Advanced = Transact-SQL 03:00 SQ7044E
Microsoft SQL Server 7.0: Stored = Procedures and=20 Triggers 04:00 SQ7045E
Microsoft SQL Server 7.0: Transactions = and=20 Distributed Data 04:00 SQ7046E
Microsoft SQL Server 7.0: Monitoring and = Optimizing 05:00 SQ7029E

Course Curricula/English - US/IT Professional = Curricula/Enterprise Database Systems Solution Area/Microsoft SQL = Server=20 7.0 System Administration
Microsoft SQL Server 7.0: Architecture = and=20 Features 04:00 SQ7021E
Microsoft SQL Server 7.0: = Installation 04:00 SQ7022E
Microsoft SQL Server 7.0: Upgrading and=20 Migration 04:00 SQ7023E
Microsoft SQL Server 7.0: Creating = Databases 04:00 SQ7042E
Microsoft SQL Server 7.0: Data Integrity = and=20 Loading Techniques 04:00 SQ7043E
Microsoft SQL Server 7.0: Indexes and = Views 04:00 SQ7047E
Microsoft SQL Server 7.0: Configuration = and System=20 Enhancement 04:00 SQ7024E
Microsoft SQL Server 7.0: Backing Up = Data 04:00 SQ7025E
Microsoft SQL Server 7.0: Restoring and = Managing=20 Data 03:00 SQ7030E
Microsoft SQL Server 7.0: Automating=20 Administration 04:00 SQ7026E
Microsoft SQL Server 7.0: Security 04:00 SQ7027E
Microsoft SQL Server 7.0: = Replication 04:00 SQ7028E
Microsoft SQL Server 7.0: Monitoring and = Optimizing 05:00 SQ7029E

Course Curricula/English - US/IT Professional = Curricula/Enterprise Database Systems Solution Area/Oracle = Database=20 Systems/Oracle Application Server 10g: Administration = I
Oracle Application Server 10g: = Introduction 01:20 216868_eng
Oracle Application Server 10g: = Infrastructure and=20 Middle Tier Installation 02:40 216879_eng
Oracle Application Server 10g: = Management Tools=20 and Oracle Internet Directory 02:40 216889_eng
Oracle Application Server 10g: General = Management=20 and Directives for the HTTP Server 03:55 216903_eng
Oracle Application Server 10g: OracleAS = Web=20 Cache 02:20 216940_eng
Oracle Application Server 10g: OracleAS = Portal 03:05 216964_eng
Oracle Application Server 10g: = mod_plsql, CGI=20 Scripts, and Database Providers 01:55 224535_eng
Oracle Application Server 10g: = Application=20 Management and Deployment 02:30 224536_eng
Oracle Application Server 10g: Component = Administration in Oracle Internet Directory 01:35 224537_eng
Oracle Application Server 10g: DAS and = SSO 02:55 224538_eng
Oracle Application Server 10g: Component = Security=20 with SSL 02:20 224539_eng
Oracle Application Server 10g: Oracle = Certificate=20 Authority Management 01:25 224540_eng

Course Curricula/English - US/IT Professional = Curricula/Enterprise Database Systems Solution Area/Oracle8i = Backup and=20 Recovery
Oracle8i Backup and Recovery: Recovery = Structures=20 and Processes 04:00 OR841SE
Oracle8i Backup and Recovery: Backup and = Recovery=20 Strategies 03:00 OR842SE
Oracle8i Backup and Recovery: Complete = and=20 Incomplete Recovery 03:00 OR843SE
Oracle8i Backup and Recovery: Additional = Recovery=20 Methods 04:00 OR844SE
Oracle8i Backup and Recovery: Oracle = Recovery=20 Manager 04:00 OR845SE
Oracle8i Backup and Recovery: = Demonstrating=20 RMAN 03:00 OR846SE

Course Curricula/English - US/IT Professional = Curricula/Enterprise Database Systems Solution Area/Oracle8i=20 Introduction
Oracle Introduction: SQL and = SQL*Plus 04:00 SQPL01E
Oracle Introduction: Using Functions and = Retrieving Data 04:00 SQPL02E
Oracle Introduction: Subqueries, = Reports, and=20 DML 04:00 SQPL03E
Oracle Introduction: Database = Objects 04:00 SQPL04E
Oracle Introduction: Controlling = Database Access=20 and Integrity 03:00 SQPL05E
Oracle Introduction: PL/SQL = Fundamentals 04:00 SQPL06E
Oracle Introduction: PL/SQL Cursors and=20 Exceptions 04:00 SQPL07E
PL/SQL: Procedures and Functions 06:00 PLSPF
PL/SQL: Packages and Triggers 04:00 PLSPT

Course Curricula/English - US/IT Professional = Curricula/Enterprise Database Systems Solution Area/Oracle8i = Database=20 Administration
Oracle8i Database Administration: = Architecture and=20 Administrative Tools 03:00 OR821SE
Oracle8i Database Administration: = Creating a=20 Database 03:00 OR822SE
Oracle8i Database Administration: = Exploring the=20 Database Structure 04:00 OR823SE
Oracle8i Database Administration: = Managing=20 Storage 04:00 OR824SE
Oracle8i Database Administration: = Rollback=20 Segments and NLS 04:00 OR825SE
Oracle8i Database Administration: = Creating Tables=20 and Indexes 04:00 OR826SE
Oracle8i Database Administration: Data = Integrity=20 and Loading Techniques 04:00 OR827SE
Oracle8i Database Administration: = Managing Users=20 and Profiles 04:00 OR828SE
Oracle8i Database Administration: = Privileges and=20 Roles 03:00 OR829SE

Course Curricula/English - US/IT Professional = Curricula/Enterprise Database Systems Solution Area/Oracle8i = Network=20 Administration
Oracle8i Network Administration: = Networking=20 Overview 03:00 OR831SE
Oracle8i Network Administration: Naming = Methods 04:00 OR832SE
Oracle8i Network Administration: The = Internet=20 Database 03:00 OR833SE
Oracle8i Network Administration: = Troubleshooting=20 and Security 03:00 OR834SE

Course Curricula/English - US/IT Professional = Curricula/Enterprise Database Systems Solution Area/Oracle8i = Performance=20 Tuning
Oracle8i Performance Tuning: Measuring=20 Performance 03:00 OR851SE
Oracle8i Performance Tuning: Tuning the = Shared=20 Pool and Buffer Cache 04:00 OR852SE
Oracle8i Performance Tuning: Optimizing = I/O 04:00 OR853SE
Oracle8i Performance Tuning: Tuning = Sorts and=20 Resolving Contention 03:00 OR854SE
Oracle8i Performance Tuning: SQL = Tuning 05:00 OR855SE
Oracle8i Performance Tuning: Managing = Mixed=20 Workloads 04:00 OR856SE

Course Curricula/English - US/IT Professional = Curricula/Enterprise Database Systems Solution = Area/Oracle9i/Oracle9i=20 Database Fundamentals: Architecture and Management
Architecture and Administration Tools in = Oracle9i 02:40 58265_eng
Database and Instance Management in = Oracle9i 02:20 58268_eng
Database Structures in Oracle9i 02:20 58271_eng

Course Curricula/English - US/IT Professional = Curricula/Enterprise Database Systems Solution = Area/Oracle9i/Oracle9i=20 Database Fundamentals: Backup and Recovery
Backup and Recovery Overview and = Configuration in=20 Oracle9i 04:50 66137_eng
User-Managed and RMAN Backup and = Recovery in=20 Oracle9i 06:45 66138_eng
Recovery Manager Maintenance in = Oracle9i 02:20 66139_eng
Transporting and Loading Data in = Oracle9i 02:20 66140_eng

Course Curricula/English - US/IT Professional = Curricula/Enterprise Database Systems Solution = Area/Oracle9i/Oracle9i=20 Database Fundamentals: Managing Data Storage
Data Storage in Oracle9i 03:15 59293_eng
Tables and Indexes in Oracle9i 03:00 59296_eng
Data Integrity in Oracle9i 01:20 59299_eng

Course Curricula/English - US/IT Professional = Curricula/Enterprise Database Systems Solution = Area/Oracle9i/Oracle9i=20 Database Fundamentals: Managing Database Access
Users and Profiles in Oracle9i 03:00 61604_eng
Privileges and Roles in Oracle9i 02:20 61608_eng
Globalization and Auditing in = Oracle9i 02:00 61611_eng

Course Curricula/English - US/IT Professional = Curricula/Enterprise Database Systems Solution = Area/Oracle9i/Oracle9i=20 Database Fundamentals: Network Administration
Networking Overview for Oracle9i = Administrators 01:40 66078_eng
Oracle Network Configuration in = Oracle9i 04:15 66079_eng

Course Curricula/English - US/IT Professional = Curricula/Enterprise Database Systems Solution = Area/Oracle9i/Oracle9i=20 Database: Introduction to SQL
Introduction to Oracle and SQL in = Oracle9i 03:15 66155_eng
SQL Functions in Oracle9i 05:00 66472_eng
Subqueries, Reporting, and User-Access = Control in=20 Oracle9i 02:40 66925_eng
Defining and Manipulating Data in = Oracle9i 03:40 67002_eng

Course Curricula/English - US/IT Professional = Curricula/Enterprise Database Systems Solution = Area/Oracle9i/Oracle9i=20 Database: New Features I
Introducing Oracle9i Database 02:25 39812_eng
Manageability Enhancements in = Oracle9i 05:10 39816_eng

Course Curricula/English - US/IT Professional = Curricula/Enterprise Database Systems Solution = Area/Oracle9i/Oracle9i=20 Database: New Features II
Availability Features in Oracle9i 05:20 58171_eng
Scalability and Performance in = Oracle9i 04:25 58176_eng
Development Platform in Oracle9i 02:40 58181_eng
Security Overview for Oracle9i = Administrators 01:00 58184_eng

Course Curricula/English - US/IT Professional = Curricula/Enterprise Database Systems Solution = Area/Oracle9i/Oracle9i=20 Database: Performance Tuning
Performance Tuning Methodology and Tools = in=20 Oracle9i 01:20 70121_eng
Tuning Memory Structures in = Oracle9i 03:20 70125_eng
Tuning Database Structures in = Oracle9i 03:00 70130_eng
Tuning Systems and Applications in = Oracle9i 02:40 70135_eng

Course Curricula/English - US/IT Professional = Curricula/Enterprise Database Systems Solution Area/Oracle = 10g/Oracle=20 Database 10g: New Features I
Oracle Database 10g: New Installation = and=20 Configuration Features 02:20 210040_eng
Oracle Database 10g: New Data Loading = Features 02:00 210050_eng
Oracle Database 10g: New Automatic = Management and=20 Management Infrastructure Features 03:10 210057_eng
Oracle Database 10g: New Resource, = Scheduling, and=20 Task-Management Features 03:10 210074_eng
Oracle Database 10g: New Space = Management=20 Features 02:20 210086_eng
Oracle Database 10g: New Storage = Features 03:00 210095_eng

Course Curricula/English - US/IT Professional = Curricula/Enterprise Database Systems Solution Area/Oracle = 10g/Oracle=20 Database 10g: New Features II
Oracle Database 10g: New Tuning,=20 Performance-monitoring, and Analysis Features 03:00 220637_eng
Oracle Database 10g: New Backup and = Recovery=20 Features 02:20 220638_eng
Oracle Database 10g: Using = Flashback 02:20 220639_eng
Oracle Database 10g: New Features in = Security and=20 Software Maintenance 02:40 220640_eng
Oracle Database 10g: New Features in = VLDB=20 Support 02:00 220641_eng
Oracle Database 10g: Miscellaneous New = Features 02:20 220642_eng

Course Curricula/English - US/IT Professional = Curricula/Enterprise Database Systems Solution Area/Oracle = 10g/Oracle=20 Database 10g: Administration Workshop I
Oracle Database 10g: Installing Oracle = Database=20 10g 02:20 211273_eng
Oracle Database 10g: Creating = Databases 02:20 211284_eng
Oracle Database 10g: Database = Interfaces 03:00 211294_eng
Oracle Database 10g: Database Control = and Storage=20 Structures 02:20 211305_eng
Oracle Database 10g: Users and = Security 03:20 211315_eng
Oracle Database 10g: Managing Schema = Objects and=20 Data 03:00 211327_eng
Oracle Database 10g: The SQL* Loader and = PL/SQL 02:00 211337_eng
Oracle Database 10g: Oracle Net Services = and=20 Shared Servers 02:50 221533_eng
Oracle Database 10g: Monitoring and = Maintenance 02:40 221534_eng
Oracle Database 10g: Managing Undo Data = and Lock=20 Conflicts 01:50 221535_eng
Oracle Database 10g: Managing Backup and = Recovery 03:40 221536_eng

Course Curricula/English - US/IT Professional = Curricula/Enterprise Database Systems Solution Area/Oracle = 10g/Oracle=20 Database 10g: Administration Workshop II
Using Flashback Technology in Oracle = 10g 02:40 212481_eng
Performing and Managing Backups in = Oracle 10g 01:55 212479_eng
Advanced Database Recovery and Repair in = Oracle=20 10g 02:20 212480_eng
Controlling the Oracle Listener and = Enabling=20 Distributed Transactions in Oracle 10g 02:15 212478_eng
Using Globalization Support in Oracle = 10g 02:15 212477_eng
Optimizing Database Performance in = Oracle 10g 02:20 221273_eng
Managing Storage and System Resources in = Oracle=20 10g 02:10 221274_eng
Using the Scheduler to Automate Tasks in = Oracle=20 10g 02:10 221275_eng
Using Advanced Features in Oracle = 10g 01:15 221276_eng

Course Curricula/English - US/IT Professional = Curricula/Enterprise Database Systems Solution Area/Oracle = 10g/Oracle=20 Database 10g: SQL Fundamentals I and II
Introduction to Oracle and SQL in Oracle = Database=20 10g 03:20 216104_eng
SQL Functions in Oracle Database = 10g 03:00 216206_eng
Displaying Multiple Table Data and Using = Set=20 Operators in Oracle Database 10g 02:10 216164_eng
Group and Datetime Functions in Oracle = Database=20 10g 03:10 216205_eng
Subqueries and Hierarchical Queries in = Oracle=20 Database 10g 02:10 223292_eng
Regular Expressions and User Access in = Oracle=20 Database 10g 01:55 223293_eng
Creating and Managing Tables and = Constraints in=20 Oracle Database 10g 02:00 223294_eng
Database Objects in Oracle Database = 10g 01:55 223295_eng
Managing Database Objects in Oracle = Database=20 10g 01:50 223296_eng
Manipulating Data in Oracle Database = 10g 02:45 223297_eng

Course Curricula/English - US/IT Professional = Curricula/Enterprise Database Systems Solution Area/Oracle = 10g/Oracle=20 Database 10g: PL/SQL Fundamentals
Introduction to PL/SQL 02:15 216518_eng
Using PL/SQL with an Oracle Server 02:00 216530_eng
Using Control Structures 01:55 217616_eng
Using Composite Data Types 02:00 216540_eng
Explicit Cursors and Exception = Errors 03:05 216554_eng
Creating Stored Procedures and = Functions 02:50 216563_eng

Course Curricula/English - US/IT Professional = Curricula/Enterprise Database Systems Solution Area/Oracle = 10g/Oracle=20 Database 10g: Developing PL/SQL Program Units
PL/SQL Packages 02:45 216687_eng
Oracle-Supplied Packages and = DBMS_SCHEDULER 02:45 216700_eng
Dynamic SQL and Metadata 02:15 218842_eng
Managing Dependencies 01:25 216717_eng
Manipulating Large Objects in = PL/SQL 01:55 216725_eng
PL/SQL Triggers 03:50 216739_eng

Course Curricula/English - US/IT Professional = Curricula/Enterprise Database Systems Solution Area/Systems and = Database=20 Design/Database Design
An Overview of Database Design 00:40 78565_eng
The Database Design Methodology 04:00 78580_eng

Course Curricula/English - US/IT Professional = Curricula/Enterprise Database Systems Solution Area/Systems and = Database=20 Design/Database Fundamentals
An Introduction to Database Systems 03:00 80740_eng
Relational Databases 03:15 80751_eng
Database Data Management 02:00 80761_eng
Systems Analysis Fundamentals 04:00 SADD08E
Data Flow Diagrams 03:00 SADD04E
Entity Relationship Diagrams 05:00 SADD05E
Data Dictionaries 03:00 SADD07E
Completing the Logical Model 03:00 SADD06E
Relational Principles 12:00 WDBREL
Database Fundamentals 06:00 WDBFUN
Fundamentals of Database Design 04:00 SADD02E
Normalization and Physical Database = Design 04:00 SADD03E
Database Management 03:00 WDBMAN
Web and Database Integration 04:00 SADD01E
Database Technologies - = Object-Relational DBMSs:=20 Characteristics 04:00 ODB101E
Database Technologies - = Object-Relational DBMSs:=20 Mechanisms and Implementation 04:00 ODB102E
Database Technologies - Data = Warehousing:=20 Fundamentals 03:00 DW0001E
Database Technologies - Data = Warehousing:=20 Building, Using, and Managing 04:00 DW0002E
SQL Programming: Database Queries 04:00 SQLPDQ
SQL Programming: Data Handling = Techniques 04:00 SQLPDHT

Course Curricula/English - US/IT Professional = Curricula/Enterprise Database Systems Solution Area/Microsoft SQL = Server=20 2005/Microsoft SQL Server 2005: Implementation and = Maintenance
Installing SQL Server 2005 03:00 234620_eng
Configuring SQL Server 2005 03:00 234633_eng
Creating and Implementing Database = Objects in SQL=20 Server 2005 03:10 234647_eng
Retrieving Data and Running Queries in = SQL Server=20 2005 03:00 234661_eng
SQL Server 2005 Messaging and Querying = Tools 01:55 234686_eng
Managing and Maintaining SQL Server 2005 = Databases 03:15 234704_eng
SQL Server 2005 Database Performance and = Optimization 02:35 234718_eng
Monitoring and Diagnosing Database = Problems in SQL=20 Server 2005 01:20 234730_eng
SQL Server 2005 High Availability and = Disaster=20 Recovery 03:00 234771_eng
SQL Server 2005 Backup and Restores 01:40 234927_eng

Course Curricula/English - US/IT Professional = Curricula/Enterprise Database Systems Solution Area/Microsoft SQL = Server=20 2005/Microsoft SQL Server 2005: Infrastructure = Design
Designing a Database Server = Infrastructure for SQL=20 Server 2005 02:10 236740_eng
Designing Security for a Database Server = Infrastructure for SQL Server 2005 03:00 236752_eng
Designing the Physical Database for SQL = Server=20 2005 02:45 236765_eng
Designing a Database Server High = Availability=20 Solution for SQL Server 2005 01:50 236779_eng
Designing a Database Failover Solution = for SQL=20 Server 2005 02:20 236789_eng

Course Curricula/English - US/IT Professional = Curricula/Enterprise Database Systems Solution Area/Microsoft SQL = Server=20 2005/Microsoft SQL Server 2005: Database Maintenance
Optimizing SQL Server 2005 = Performance 03:00 237852_eng

Course Curricula/English - US/IT Professional = Curricula/Enterprise Resource Planning Systems Solution = Area/Oracle=20 11i/Oracle 11i E-Business Suite: Essentials for = Implementers
Oracle 11i E-Business Suite: = Introduction 02:05 232548_eng
Oracle 11i E-Business Suite: = Multi-Org 01:20 232549_eng
Oracle 11i E-Business Suite: = Flexfields 02:00 232550_eng
Oracle 11i E-Business Suite: System=20 Administration 01:45 232551_eng
Oracle 11i E-Business Suite: Workflow, = Alerts, and=20 Daily Business Intelligence 02:25 232552_eng

Course Curricula/English - US/IT Professional = Curricula/Enterprise Resource Planning Systems Solution = Area/Oracle=20 11i/Oracle 11i E-Business Suite: System Administrator=20 Fundamentals
Oracle 11i: Function Security and Data = Security 02:40 234037_eng
Oracle 11i: Roles, Delegated = Administration,=20 Registration, and Auditing 03:20 234038_eng
Oracle 11i: Concurrent Elements 03:00 234039_eng
Oracle 11i: Profile Options, DBA Duties, = and=20 Printer Management 01:30 234040_eng
Oracle 11i: Personalization of Forms and = OA=20 Framework Pages 02:30 234041_eng
Oracle 11i: Oracle Workflow 01:20 234043_eng
Oracle 11i: System Monitoring and = Troubleshooting=20 in OAM 02:20 234044_eng

Course Curricula/English - US/IT Professional = Curricula/Enterprise Resource Planning Systems Solution = Area/Oracle=20 11i/Oracle 11i: Navigate Oracle Applications
Oracle 11i: Using the Navigator, Forms, = and Online=20 Help 01:35 242461_eng
Oracle 11i: Concurrent Processing, = Requests,=20 Profiles, and Forms 02:00 242480_eng

Course Curricula/English - US/IT Professional = Curricula/Enterprise Resource Planning Systems Solution = Area/Oracle=20 11i/Oracle 11i: Project Foundation Fundamentals
Oracle 11i: Project Management and = Projects=20 Integration 01:55 238819_eng
Oracle 11i: Organization, Period, and = Calendar=20 Definitions in Oracle Projects 01:55 238828_eng
Oracle 11i: Resource and Role = Management 01:40 238838_eng
Oracle 11i: Oracle Projects Security = Model and=20 Page Layouts 01:55 238847_eng
Oracle 11i: Oracle Projects and Task = Definition=20 I 02:00 238856_eng
Oracle 11i: Oracle Projects and Task = Definition=20 II 01:40 238857_eng
Oracle 11i: User-Defined Attributes,=20 Implementation Options, and Utilization 02:20 238858_eng
Oracle 11i: Organization Forecasting and = Integration 02:00 238869_eng

Course Curricula/English - US/IT Professional = Curricula/Enterprise Resource Planning Systems Solution Area/SAP = R/3=20 Release 4.6/Overview of SAP R/3 Release 4.6
SAP R/3 Release 4.6 Fundamentals 02:10 15110_eng

Course Curricula/English - US/IT Professional = Curricula/Enterprise Resource Planning Systems Solution Area/SAP = R/3=20 Release 4.6/Moving to SAP R/3 Release 4.6
Navigating SAP R/3 Release 4.6 01:45 7198_eng
Using SAP R/3 Release 4.6 02:05 7202_eng

Course Curricula/English - US/IT Professional = Curricula/Enterprise Resource Planning Systems Solution Area/SAP = R/3=20 Release 4.6/SAP Overview for Project Teams
SAP Overview 02:30 234171_eng
mySAP Finance Modules 01:50 234268_eng
mySAP Logistics Modules 02:45 234277_eng
mySAP ERP Architecture 01:40 234278_eng
SAP R/3 Administration 02:40 234279_eng
Planning and Implementing SAP = Projects 02:20 234280_eng
SAP NetWeaver 01:50 234281_eng

Course Curricula/English - US/IT Professional = Curricula/Enterprise Resource Planning Systems Solution Area/SAP = R/3=20 Release 4.6/SAP ABAP Programming Fundamentals
ABAP Fundamentals 02:30 235539_eng
ABAP Programming I 03:25 235540_eng
ABAP Programming II 02:40 235541_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/ATM = Fundamentals=20 (CBE) - 1M0-801
ATM Principles 04:00 ATMPRIN
ATM Networking 04:00 ATMNET
ATM Architecture and Protocols 04:00 ATMAP
Fast Packet Technologies 05:00 WFASTP

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution = Area/Avaya
ISDN, Frame Relay, X.25, and ATM 03:30 GAC09SE
Microsoft Windows 2000: Network = Protocols and=20 Remote Access 04:00 MSW10SE
Signal Theory and Computer-Telephony=20 Integration 04:15 GAC12SE

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/BCMSN = 2/BCMSN=20 2.0: Building Cisco Multilayer Switched Networks
Implementing Switching in the = Network 03:50 119265_eng
Configuring VLANs and VTP 03:20 119266_eng
Implementing Spanning Tree Protocol 02:00 119267_eng
Enhancing Spanning Tree Protocol 03:20 119268_eng
Implementing Multilayer Switching in the = Network 03:00 119269_eng
Improving Availability on Multilayer = Switched=20 Networks 02:40 119270_eng
Examining Cisco AVVID Services and = Applications 03:00 119271_eng
Implementing QoS in Multilayer Switched=20 Networks 03:00 119272_eng
Optimizing and Securing Multilayer = Switched=20 Networks 02:20 119273_eng
Understanding Metro Ethernet 02:00 119274_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/BCRAN = 2/BCRAN 2:=20 Building Cisco Remote Access Networks
Defining WAN Connection Types and = Securing Your=20 Network 02:40 120796_eng
Enabling On-demand Connections to a = Central=20 Site 02:40 119644_eng
Using PPP and Controlling Network = Access 03:00 119686_eng
Enhancing On-demand Connectivity 02:40 119648_eng
Enabling Permanent Connections to a = Central=20 Site 02:40 119647_eng
Using Dialer Profiles 01:40 120687_eng
Enabling Dial Backup for a Primary = Connection 01:20 120792_eng
Managing Network Performance 02:40 119690_eng
Address Translation 02:00 119645_eng
Broadband Technologies 03:20 119651_eng
Virtual Private Networks 01:40 119652_eng
Configuring IKE and IPSec 02:40 120797_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/BSCI = 2/BSCI 2.1:=20 Building Scalable Cisco Internetworks
Advanced IP Addressing 02:55 119789_eng
Working with IPv6 and Network Address=20 Translation 02:25 119790_eng
Routing Principles 01:55 119792_eng
Implementing EIGRP 01:15 120056_eng
Configuring EIGRP 02:15 120068_eng
Configuring the Open Shortest Path First = Protocol 02:40 120082_eng
OSPF for Multiple Area Domains 02:35 120083_eng
Configuring the IS-IS Protocol 03:05 120141_eng
Manipulating IP Routing Protocols 02:20 120155_eng
Influencing Route Selection 01:40 120158_eng
Configuring Basic BGP 02:40 120161_eng
BGP Path Selection Process 02:20 120774_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution = Area/CCNA/CCNP/Intro=20 1.0: Introduction to Cisco Networking Technologies
Introduction to Networking 03:00 125066_eng
Network Types 01:40 125067_eng
Network Media 02:00 125068_eng
Switching Fundamentals 01:40 125069_eng
TCP/IP 01:40 125070_eng
IP Addressing and Routing 03:20 125071_eng
WAN Technologies 02:00 125072_eng
Operating and Configuring Cisco IOS = Switches 02:20 125073_eng
Operating and Configuring Cisco IOS = Routers 03:00 125488_eng
Network Discovery and Neighbor Device=20 Connections 01:40 125489_eng
Managing a Network Environment 01:40 125074_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution = Area/CCNA/CCNP/Intro=20 2.0: Introduction to Cisco Networking Technologies
Building a Simple Network 01:30 219381_eng
Building a Simple Ethernet Network 01:15 219382_eng
Expanding the Network 02:30 219383_eng
Connecting Networks 01:45 219384_eng
Constructing Network Addresses 02:00 219385_eng
Ensuring the Reliability of Data = Delivery 01:00 219386_eng
Connecting to Remote Networks 02:40 219387_eng
Operating and Configuring Cisco IOS = Switches 02:10 219388_eng
Operating and Configuring Cisco IOS = Routers 02:40 219389_eng
Managing your Network Environment 01:25 219390_eng
Administering your Network Devices 01:30 219391_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution = Area/CCNA/CCNP/INTRO=20 2.1: Introduction to Cisco Networking Technologies
Building a Serial Network 01:00 237349_eng
Creating a Simple Ethernet Network 01:15 237350_eng
Extending Ethernet Networks 02:30 237351_eng
Connecting Networks with Cisco = Devices 01:45 237352_eng
Constructing IP Network Addresses 02:30 237353_eng
Ensuring Data Delivery in Networks 01:00 237354_eng
Remote Network Connectivity 02:40 237355_eng
Operation and Configuration of Cisco IOS = Switches 02:10 237356_eng
Operation and Configuration of Cisco IOS = Routers 02:40 237357_eng
Managing the Cisco Network = Environment 01:25 237358_eng
Cisco Network Device Administration 01:30 237359_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution = Area/CCNA/CCNP/BCRAN=20 2.2: Building Cisco Remote Access Networks
WAN Technologies, Components and Access = Control 03:40 228335_eng
Configuring PPP Features 03:00 228337_eng
Accessing Broadband Technologies 03:20 228344_eng
Using Virtual Private Networks 01:40 228345_eng
IKE and IPSec Preparation and = Configuration 02:40 228346_eng
Remote Connectivity with DDR and = ISDN 02:40 228338_eng
Enhancing DDR with Dialer Profiles 01:40 228340_eng
Configuring Frame Relay with Traffic = Shaping 02:40 228339_eng
Implementing DDR Backup 01:20 228341_eng
Using QoS in Wide Area Networks 03:40 228342_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution = Area/CCNA/CCNP/BSCI=20 2.2: Building Scalable Cisco Internetworks
Advanced IP Addressing in Cisco = Networks 02:55 233780_eng
Working with IPv6 in Cisco Networks 01:45 233781_eng
Routing Principles in Cisco = Networks 01:55 233782_eng
EIGRP Implementation in Cisco = Networks 01:15 233783_eng
EIGRP Configuration in Cisco = Networks 02:15 233784_eng
OSPF Configuration in Cisco = Networks 02:40 233785_eng
OSPF Configuration for Multiple Area = Domains 02:35 233786_eng
IS-IS Protocol Configuration in Cisco = Networks 03:05 233787_eng
Manipulating IP Routing Protocols in = Cisco=20 Networks 02:20 233788_eng
Influencing Route Selection in Cisco = Networks 01:40 233789_eng
Basic BGP Configuration in Cisco = Networks 02:40 233790_eng
BGP Path Selection Process in Cisco = Networks 02:20 233791_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution = Area/Cisco/Building=20 Cisco Multilayer Switched Networks (BCMSN)
The Switched Campus Network 07:00 61198_eng
Defining Common Workgroups for Switched=20 Networks 03:20 61203_eng
Bridging and Inter-VLAN Routing 05:00 61206_eng
MLS and Fault Tolerant Routing 04:40 61210_eng
Multicasting in Cisco Multilayer = Switched=20 Networks 05:20 61214_eng
Controlling Access to the Campus = Network 02:00 61218_eng
Appendices to BCMSN 01:40 61221_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution = Area/Cisco/Building=20 Cisco Remote Access Networks (BCRAN)
Building Remote Access Networks = Introduction 03:35 33844_eng
Enabling On-Demand Connections to the = Central Site=20 in a Cisco Network 05:45 33849_eng
Enhancing On-Demand Connectivity in = Cisco=20 Networks 05:20 33854_eng
Cisco 700 Series Routers 02:40 33859_eng
Enabling Permanent Connections to the = Central Site=20 in a Cisco Network 06:00 33862_eng
Address Translation and Access Control = for Cisco=20 Networks 02:25 33868_eng
BCRAN Appendix 00:15 60536_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution = Area/Cisco/Building=20 Scalable Cisco Internetworks (BSCI)
Introduction to Building Scalable Cisco=20 Internetworks 04:15 69597_eng
Configuring EIGRP in Cisco Networks 04:20 69599_eng
OSPF in a Single Area and OSPF in = Multiple=20 Areas 06:30 69953_eng
Configuring the IS-IS Protocol in a = Cisco=20 Network 02:35 69596_eng
Optimizing Routing Update Operation in a = Cisco=20 Network 03:25 69601_eng
Configuring and Implementing BGP in = Cisco=20 Networks 05:15 69600_eng
BSCI Appendices 03:30 69950_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution = Area/Cisco/CCNA=20 Basics
Introduction to Internetworking 04:20 64162_eng
OSI Lower Layers 05:40 64163_eng
OSI Layer 3 05:00 64164_eng
OSI Upper Layers 02:20 64165_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution = Area/Cisco/CIPT1 4.1:=20 Cisco IP Telephony Part 1
Fundamentals of Cisco CallManager 02:20 234790_eng
IP Phones and CallManager = Configuration 01:55 234791_eng
Cisco Catalyst Switches and IP = Communicator 02:30 234792_eng
Using the BAT Application and TAPS = Tool 02:30 234793_eng
Cisco Access Gateways and Intercluster = Trunks 01:55 234794_eng
Configuring Basic and Complex Route = Plans 04:05 234795_eng
Telephony Class of Service and Call = Admission 04:10 234796_eng
Configuring Media Resources and Adding = Users 02:40 234797_eng
Configuring Cisco IP Phone Features 03:10 234798_eng
Configuring Cisco CallManager = Applications 02:40 234799_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution = Area/Cisco/CIPT2 4.1:=20 Cisco IP Telephony Part 2
Securing Cisco CallManager 02:20 237583_eng
Toll Fraud Prevention and IP Phone = Security 01:55 237594_eng
Cryptography and PKI 01:35 237604_eng
IP Telephony Authentication and = Encryption 02:00 237612_eng
IP Video Telephony 02:05 237622_eng
Monitoring IP Telephony 02:25 237632_eng
Managing the CallManager System 02:00 237645_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution = Area/Cisco/Cisco=20 Internetwork Troubleshooting (CIT)
Cisco Internetwork Troubleshooting -=20 Introduction 04:10 40504_eng
Applying Cisco Troubleshooting = Tools 05:20 40509_eng
Diagnosing and Correcting Campus = Problems in a=20 Cisco Internetwork 04:05 40513_eng
Diagnosing and Correcting Switch and = VLAN Problems=20 in a Cisco Internetwork 04:20 40517_eng
Diagnosing and Correcting WAN Problems = in a Cisco=20 Internetwork 04:30 40522_eng
CIT Appendices 08:55 61614_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution = Area/Cisco/CVOICE=20 5.0: Cisco Voice over IP
Introducing Voice Over IP 02:30 236232_eng
Building and Securing VoIP Networks 03:00 236243_eng
Configuring Voice Interfaces 02:15 236258_eng
Configuring Dial Peers and Special = Purpose=20 Connections 02:05 236269_eng
VoIP Signaling and H.323 Call = Control 02:45 236279_eng
SIP, MGCP, and Call Control = Comparison 03:10 236293_eng
Designing for Optimal Voice Quality 01:35 236307_eng
Implementing Call Admission Control 01:40 236316_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution=20 Area/Cisco/Interconnecting Cisco Network Devices = (ICND)
Interconnecting Cisco Network Devices -=20 Introduction 03:20 38688_eng
Getting Started with Cisco Networks 06:05 38693_eng
Interconnecting Catalyst Switches in = Cisco=20 Networks 03:45 38698_eng
Interconnecting Networks with = TCP/IP 03:30 38702_eng
Routing Protocols and Access Lists in = Cisco=20 Networks 05:35 38706_eng
Configuring Novell IPX in Cisco = Networks 03:15 38711_eng
Extending the Network to WANs Using = Cisco Network=20 Devices 04:45 38715_eng
Interconnecting Cisco Network Devices -=20 Appendices 01:10 65522_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution = Area/Cisco/QoS 2.1:=20 Implementing Cisco Quality of Service
Introduction to QoS and QoS = Implementation 02:00 231228_eng
IP QoS Building Blocks 02:20 231229_eng
The Modular QoS CLI and AutoQoS 01:40 231230_eng
Introduction to Classification and = Marking 02:50 231231_eng
QoS Pre-classify, QPPB, and LAN-based=20 Classification and Marking 03:00 231232_eng
Congestion Management 03:30 231233_eng
Congestion Avoidance 02:10 231234_eng
Traffic Policing and Shaping 02:10 231235_eng
Link-efficiency Mechanisms 01:40 231236_eng
QoS Best Practices 02:20 231237_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution = Area/Cisco/BSCI 3.0:=20 Building Scalable Cisco Internetworks
Cisco BSCI 3.0: Network = Requirements 01:40 244253_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution = Area/Cisco/BCMSN 3.0:=20 Building Cisco Multilayer Switched Networks
Cisco BCMSN 3.0: Campus Networks 01:55 241672_eng
Cisco BCMSN 3.0: Defining Virtual Local = Area=20 Networks (VLANS) 02:10 242001_eng
Cisco BCMSN 3.0: Implementing Inter-VLAN = Routing 02:40 242043_eng
Cisco BCMSN 3.0: Wireless LANs 02:10 242069_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution = Area/Cisco/ISCW 1.0:=20 Implementing Secure Converged Wide Area Networks
Cisco ISCW 1.0: Configuring the CPE and = Verifying=20 Broadband ADSL 01:55 245217_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/Cisco = ARCH/ARCH=20 1.1: Designing Cisco Network Service Architecture
Cisco AVVID Framework and Enterprise = Design 01:40 121224_eng
Designing Cisco Enterprise Campus = Networks 02:40 121225_eng
Designing Cisco Enterprise Edge = Connectivity 03:40 121226_eng
Designing Cisco Network Management = Services 01:40 121227_eng
Designing Cisco High Availability = Services 02:00 121261_eng
Designing Cisco Security Services 03:20 121268_eng
Designing Cisco QoS Solutions 02:20 121269_eng
Designing Cisco IP Multicast = Services 02:20 121365_eng
Designing Cisco Virtual Private = Networks 03:00 121368_eng
Designing Cisco Enterprise Wireless = Networks 02:20 121372_eng
Designing Cisco IP Telephony = Solutions 04:00 121375_eng
Designing Content and Storage Networking = Solutions 03:40 121379_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/Cisco = ARCH/ARCH=20 1.2: Designing Cisco Network Service Architecture
Cisco AVVID Framework and Enterprise = Design 02:00 232259_eng
The Design of Cisco Enterprise Campus = Networks 02:40 232269_eng
The Design of Cisco Enterprise Edge=20 Connectivity 03:40 232287_eng
The Design of Cisco Network Management = Services 01:40 232320_eng
The Design of Cisco High Availability = Services 02:00 232328_eng
The Design of Cisco Security = Services 03:20 232337_eng
The Design of Cisco QoS Solutions 02:20 232351_eng
The Design of Cisco IP Multicast = Services 02:20 232361_eng
The Design of Cisco Virtual Private = Networks 03:00 232371_eng
The Design of Cisco Enterprise Wireless=20 Networks 02:20 232384_eng
The Design of Cisco IP Telephony = Solutions 04:00 232394_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/Cisco = CIPT=20 Specialist/CIPT1 4.0: Cisco IP Telephony Part 1
Cisco CallManager Fundamentals 03:00 225890_eng
Cisco IP Phones and CallManager = Configuration 02:30 225912_eng
Cisco Catalyst Switch Configuration 01:40 225926_eng
Adding Users to Cisco CallManager 01:30 225940_eng
Using BAT and TAPS 03:10 226042_eng
Configuring Cisco Access Gateways and = Intercluster=20 Trunks 01:40 225959_eng
Configuring Basic and Advanced Route = Plans 03:20 226078_eng
Configuring Telephony Class of Service = and Call=20 Admission 03:15 225978_eng
Configuring Media Resources and Softkey=20 Templates 03:00 225990_eng
Configuring Cisco IP Phone Features 03:00 226088_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/Cisco = CIPT=20 Specialist/CIPT2 4.0: Cisco IP Telephony Part 2
Using the Cisco CallManager Attendant = Console 02:00 226158_eng
Cisco IP SoftPhone, IP Communicator, and = Extension=20 Mobility 03:10 226233_eng
Cisco Voice over IP Integrated = Applications 01:20 226248_eng
Enabling Video Calling and = Conferencing 03:50 226255_eng
Securing IP Telephony 03:00 226337_eng
Enabling Authentication and Encryption = Features 02:25 226349_eng
Monitoring and Managing IP Telephony = Using=20 Internal Server Tools 02:30 226364_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/Cisco=20 CID/CID
Cisco CID: Internetwork and Campus LAN = Design 04:00 CS1362E
Cisco CID: TCP/IP Network Design 04:00 CS1363E
Cisco CID: TCP/IP Routing Protocols 04:00 CS1368E
Cisco CID: Desktop Protocol Design 03:00 CS1364E
Cisco CID: WAN Design 03:00 CS1365E
Cisco CID: WAN Protocols 03:00 CS1366E
Cisco CID: SNA and Remote Access 04:00 CS1367E

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/Cisco = CIT/CIT=20 5.2: Cisco Internetwork Troubleshooting
Establishing a Baseline 02:00 118128_eng
Determining an Effective Troubleshooting = Strategy 03:00 118129_eng
Addressing Problems at the Physical and = Data-link=20 Layers 02:40 118130_eng
Resolving Problems at the Network = Layer 03:20 118131_eng
Resolving Problems at the Transport and=20 Application Layers 03:00 118132_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/Cisco = CCSP/SECUR=20 1: Securing Cisco IOS Networks
Security Fundamentals 02:00 130676_eng
Basic Cisco Router Security 03:40 130677_eng
Advanced AAA Security for Cisco Router = Networks 03:00 130678_eng
Cisco Router Threat Mitigation 03:40 130679_eng
Cisco IOS Firewall Context-based Access = Control=20 Configuration 01:40 130680_eng
Cisco IOS Firewall Authentication Proxy = and=20 Intrusion Detection 02:00 130681_eng
An Overview of VPNs and IPSec 01:40 131472_eng
Building IPSec VPNs Using Cisco = Routers 03:00 130682_eng
Building Advanced IPSec VPNs 02:20 130683_eng
Configuring IOS Remote Access Using = Cisco Easy=20 VPN 03:00 130684_eng
Security Device Manager 02:00 207563_eng
Managing Enterprise VPN Routers 04:00 130685_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/Cisco = CCSP/CSPFA=20 3: Cisco Secure PIX Firewall Advanced
Security Fundamentals and PIX Firewall=20 Technology 03:20 208642_eng
Getting Started with the Cisco PIX = Firewall 03:30 208644_eng
Translations and Connections 01:30 208645_eng
Access Control and Advanced Protocol = Handling 03:30 208646_eng
Network Protection and AAA 03:30 208647_eng
Failover and PIX Firewall Switching and = Routing 02:30 208648_eng
VPN Configuration 01:45 208649_eng
Remote Access and Easy VPN 02:40 209340_eng
System Maintenance and Cisco PIX Device = Manager 04:10 208650_eng
Introduction to Enterprise PIX Firewall=20 Management 02:45 208651_eng
Enterprise PIX Firewall Maintenance and = the=20 FWSM 01:30 208653_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/Cisco = CCSP/CSIDS=20 4: Cisco Secure Intrusion Detection Systems
Security and Intrusion Detection = Fundamentals 02:50 204614_eng
Cisco Intrusion Detection 03:00 204616_eng
Cisco IDS Architecture and Device = Configuration 03:00 204618_eng
Cisco IDS System Management 02:40 204619_eng
Cisco IDS Sensors, Alarms, and = Signatures 02:10 204623_eng
Configuring Sensing and Blocking 02:40 204624_eng
Monitoring and Maintaining Cisco = IDS 02:35 204626_eng
PIX Firewall IDS and System 3.X = Architecture 02:40 204601_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/Cisco = CCSP/CSVPN=20 3.0: Cisco Secure Virtual Private Networks
Network Security 02:40 201540_eng
Cisco VPN 3000 Concentrator Series = Hardware=20 Overview 02:40 201593_eng
Configuring the Cisco VPN 3000 Series = Concentrator=20 for Remote Access 03:00 201853_eng
Configuring the Concentrator for Remote = Access=20 using Digital Certificates 03:50 201874_eng
Cisco VPN Software Client = Auto-initiation and=20 Firewall Features 03:20 201924_eng
Monitoring and Administering Cisco VPN = 3000 Series=20 Concentrator Remote-Access Networks 02:40 201958_eng
Cisco VPN 3000 Concentrator Bandwidth=20 Management 01:40 204922_eng
Configuring the Cisco VPN 3002 Hardware = Client 03:40 202008_eng
VPN Client Backup Servers, Load = Balancing, and=20 Software Auto-Update 02:40 202023_eng
Cisco VPN 3000 IPSec and LAN-to-LAN with = Preshared=20 Keys 02:40 202057_eng
Cisco VPN 3000 Series Concentrator = LAN-to-LAN with=20 NAT and Digital Certificates 03:20 202088_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/Cisco = CCSP/SNRS=20 1.0: Securing Networks with Cisco Routers and = Switches
ACS for Windows Server 03:35 230362_eng
Cisco IOS Security Features 02:35 230516_eng
Further Cisco IOS Security Features 02:55 230517_eng
Layer 2 Security 03:00 230518_eng
802.1x Port-based Authentication and = Best=20 Practice 02:40 230519_eng
VPNs Using Cisco Pre-Shared Keys 02:40 230520_eng
Configuring, Testing, and Verifying = IPSec 02:55 230739_eng
VPNs Using Certification = Authorities 03:10 230521_eng
ISAKMP and IPSec 02:20 230522_eng
Remote Access Using Cisco Easy VPN 02:40 230523_eng
Configuring Cisco Easy VPN Remote 02:35 230740_eng
Cisco Router and Security Device = Manager 03:40 230524_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/Cisco=20 DESGN/DESGN 1.0: Designing for Cisco Internetwork = Solutions
Cisco Design Principles 02:20 108673_eng
Examining Cisco Customer Requirements = and Existing=20 Network Topology Methodologies 03:10 110508_eng
Cisco Concepts for Structuring = Networks 03:30 108674_eng
Basic Cisco Campus Switching Design=20 Considerations 03:20 108675_eng
Basic Cisco WAN Design = Considerations 03:00 108676_eng
Cisco IP Addressing Design Concepts 02:40 108677_eng
Cisco Routing Protocol Design = Considerations 03:40 108678_eng
Introduction to Cisco Security Design = Concepts 03:20 108679_eng
Introduction to Cisco Voice Design = Concepts 05:00 108680_eng
Introduction to Cisco Network Management = Design=20 Concepts 03:20 108681_eng
Cisco Design Case Study 01:00 108682_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/Cisco = ICND/ICND=20 2.3: Interconnecting Cisco Network Devices
Configuring Cisco Catalyst Switch = Operations 04:30 124874_eng
Routing in Cisco Networks 02:10 124875_eng
Implementing Routing Protocols on Cisco=20 Networks 03:35 124876_eng
Managing IP Traffic on Cisco = Networks 03:50 124877_eng
Extending a Cisco Network to a WAN 03:00 124878_eng
Completing ISDN Calls on Cisco = Networks 02:55 125065_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/Cisco=20 ICND/Interconnecting Cisco Network Devices 2.0
Cisco IOS Device Configuration and = Management 05:05 84819_eng
Interconnecting Catalyst Switches 04:30 84820_eng
Determining IP Routes 02:10 84821_eng
Routing Protocols 03:35 119556_eng
Network Traffic Management 03:50 84880_eng
WAN Interconnection 05:55 84881_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/Cisco = IMCR=20 (Installation and Maintenance of Cisco Routers)
Cisco IMCR: Fundamentals of Cisco Router = Configuration 04:00 CS1351E
Cisco IMCR: Installation and Maintenance = Procedures 03:00 CS1352E
Cisco IMCR: The 2500 and 3600 = Series 04:00 CS1353E
Cisco IMCR: Installing and Maintaining = the 4000=20 Series 03:00 CS1354E
Cisco IMCR: Installing and Maintaining = the 7000=20 Series 04:00 CS1355E
Cisco IMCR: Installing and Maintaining = the 7500=20 Series 04:00 CS1356E
Cisco IMCR: The 7200 Series and 7000 = Family IPs 04:00 CS1357E
Cisco IMCR: Installing and Maintaining = the 12000=20 Series I 03:00 CS1358E
Cisco IMCR: Installing and Maintaining = the 12000=20 Series II 03:00 CS1359E
Cisco IMCR: Router and Route Switch = Modules 03:00 CS1360E

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/CompTIA = iNET+=20 /CompTIA i-Net+
Internet Fundamentals 03:50 31851_eng
Networking Essentials 04:35 31843_eng
Advanced Internet Concepts 05:45 31858_eng
Internet Site Development 03:55 31847_eng
Internetworking Architecture and = Servers 03:50 31891_eng
Internetwork Security 03:00 66173_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/CompTIA=20 Network+/CompTIA Network+
Introduction to Internetworking 04:20 64162_eng
OSI Lower Layers 05:40 64163_eng
OSI Layer 3 05:00 64164_eng
OSI Upper Layers 02:20 64165_eng
Operating Systems and TCP/IP 03:45 65777_eng
Remote Access and Network Security 02:30 65847_eng
Fault Tolerance and Troubleshooting = Networks 03:05 65860_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/CompTIA=20 Networking, Internetworking, and Security Technologies/CompTIA = Network+=20 2005
The Fundamentals of Networking 03:35 218678_eng
LAN Technologies 03:30 218693_eng
Networking Protocols 02:30 218703_eng
IP Addressing and Subnetting 02:40 218741_eng
Working with TCP/IP 01:50 221224_eng
WANs and Remote Connectivity 02:10 218759_eng
Network Operating Systems and = Clients 02:00 218763_eng
Network Security 02:40 218760_eng
Network Troubleshooting 02:40 218761_eng
Fault Tolerance and Disaster = Recovery 01:40 218762_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution=20 Area/Data/Telecomms/ATM and Broadband ISDN
Overview of ATM 02:40 75130_eng
Protocol Models 03:40 75355_eng
ATM Standards and Applications 04:00 75360_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution=20 Area/Data/Telecomms/Communications Technologies = Overview
Introduction to Telecommunications 03:10 72111_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution=20 Area/Data/Telecomms/Computer Telephony Integration
Computer Telephony Integration 06:00 73383_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution=20 Area/Data/Telecomms/Frame Relay
Frame Relay Concepts 02:40 76165_eng
Frame Relay Signaling and = Applications 05:20 76455_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution=20 Area/Data/Telecomms/Introduction to ISDN and DSL
Introduction to ISDN 03:20 74051_eng
ISDN Protocols 05:20 74052_eng
Digital Subscriber Line 05:40 74054_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution=20 Area/Data/Telecomms/IPv6 and Future Applications
IPv6 04:25 80284_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution=20 Area/Data/Telecomms/Quality of Service
Implementing Quality of Service 03:40 81437_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution=20 Area/Data/Telecomms/Signaling Systems
Systems and Signals 05:20 78568_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution=20 Area/Data/Telecomms/SONET/SDH
Overview of SONET and SDH 03:40 77514_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution=20 Area/Data/Telecomms/Telecommunications Fundamentals
Telecommunications Essentials 08:40 72123_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution=20 Area/Data/Telecomms/Virtual Private Networks
Virtual Private Network Solutions 05:05 82685_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution = Area/DCN/Designing=20 Cisco Networks (DCN)
Characterizing an Existing Network 02:25 68303_eng
Extracting New Customer Requirements for = Designing=20 Cisco Networks 02:00 68411_eng
Designing the Topology of Cisco = Networks 02:30 68412_eng
Provisioning LAN Hardware and Media for = Cisco=20 Networks 02:45 68413_eng
Provisioning WAN Hardware and Media for = Cisco=20 Networks 02:15 68414_eng
Designing a Layer 3 Addressing and = Naming Model=20 for Cisco Networks 02:05 68415_eng
Selecting Routing and Bridging Protocols = for Cisco=20 Networks 02:40 68416_eng
Provisioning Software Features for Cisco = Networks 01:55 68417_eng
Selecting a Network Management Strategy = for Cisco=20 Networks 02:15 68418_eng
The Design Document and Validating Cisco = Network=20 Design 02:50 68419_eng
Cisco DCN: CCDA Role in Identifying = Customer=20 Needs 03:00 CS1391E

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/DSL = Theory,=20 Standards and Protocols - LCTE/401
Introducing xDSL 03:00 WANT04E
Residential Broadband Networking with = Universal=20 ADSL 04:00 WANT06E

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/Frame = Relay=20 Fundamentals (CBE) - 1M0-901
Frame Relay: Concepts and Operation 04:00 WFRCON
Frame Relay: Protocols and = Implementation 04:00 WFRPROT

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution = Area/GSEC
Networking Concepts 02:55 84584_eng
TCP/IP, Routing and Host Security 03:50 111622_eng
Network Security Overview 03:05 84585_eng
Information Warfare and Web = Security 03:00 111623_eng
Internet Security Techologies, Network=20 Vulnerabilities 02:35 84586_eng
Intrusion Detection and Risk = Management 03:40 111624_eng
Introducing Encryption and = Cryptography 03:15 100220_eng
PKI and Steganography 02:15 111625_eng
Secure Communications 02:35 84587_eng
Wireless Security 02:20 111627_eng
Windows Security 03:40 84588_eng
Windows XP Security and IIS = Security 02:30 111628_eng
Backing up Windows and UNIX 01:55 84970_eng
Managing Software, System Services and = Auditing 03:50 111826_eng
UNIX Security 03:00 84589_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution = Area/I-Net+/CompTIA=20 I-Net+: Internet and Web Technologies
Networking Fundamentals 02:50 211517_eng
Internet Fundamentals 02:20 211522_eng
Internet Client Infrastructure and = Applications 03:20 211521_eng
Internet Servers and Services 02:50 211523_eng
Web Development Fundamentals 03:10 211519_eng
Internet Site Development 02:20 211520_eng
Networking Security Fundamentals 02:50 211518_eng
Securing and Troubleshooting = Networks 02:20 211948_eng
Business Concepts and the Internet 02:30 211516_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/Internet = Security
Internet Security: Secure Web = Commerce 03:00 ISEC05E

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution = Area/Internetworking=20 Essentials/Internetworking Essentials
Data Communications: Signals and = Systems 05:00 WDATASS
WAN Technologies 04:00 WANTECH
Packet Switching WANs 04:00 WANPSW

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution = Area/Internetworking=20 Essentials/Introduction to MultiProtocol Label = Switching
Introduction to MPLS 05:55 80476_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution = Area/Internetworking=20 Essentials/Voice over IP Fundamentals
Delivering Voice and Data in Diverse = Network=20 Environments 03:35 81515_eng
Designing a Voice over IP Solution 05:00 110787_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/ISC = 2/The=20 Information Systems Security Engineering Professional (ISSEP)=20 Domains
Systems Security Engineering 02:40 206760_eng
Certification and Accreditation 01:40 206761_eng
Technical Management 01:20 206762_eng
US Government Information Assurance = Regulations 02:20 206763_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/ISC = 2/The=20 Systems Security Certified Practitioner (SSCP) = Domains
Access Controls 01:40 206534_eng
Administration 02:40 206535_eng
Auditing and Monitoring 02:20 206536_eng
Risk, Response, and Recovery 02:10 206537_eng
Cryptography 02:30 206538_eng
Data Communications 02:20 206539_eng
Malicious Code 01:20 206540_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/Network=20 Protocols/TCP/IP: Mobile IP and IP Mobility
Mobile IP 01:50 211788_eng
IP Mobility 02:10 211789_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/Network=20 Protocols/TCP/IP: Network Management Protocols
SNMP, MIBs, and RMON 02:20 210670_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/Network=20 Protocols/TCP/IP: Protocols for Securing Web = Transactions
Digital Payments 02:45 212561_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution = Area/Networking and=20 Telecommunications Fundamentals/Lightweight Directory Access=20 Protocol
LDAP Fundamentals 03:00 85776_eng
Designing and Maintaining LDAP Directory = Services 03:40 84923_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution = Area/Networking and=20 Telecommunications Fundamentals/Networking and Telecommunications=20 Fundamentals
TCP/IP Management: SNMP 05:00 TCPMAN
Routing Protocols: NetWare RIP and NLSP = Routing 04:00 RBSW04E
B-ISDN: Architecture and Channels 04:00 WBRDARC
B-ISDN: Networks and Protocols 04:00 WBRDNEP
Introducing ISDN 03:00 TCOM06E
ISDN Protocols 03:00 TCOM07E
ISDN D-Channel Protocols 03:00 TCOM11E

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/Novell=20 BorderManager
Novell BorderManager: Configuring = Network Address=20 Translator 03:00 BM1005E

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/Novell=20 intraNetWare
IntranetWare - NetWare 4.11 Installation = and=20 Configuration: Managing the System 04:00 804NW06

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/Security = Principles/Net Safety
Network Security Issues 03:30 67045_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/Security = Procedures/Securing Networked Information I
Introduction to Security in Networked=20 Environments 03:25 65872_eng
Encryption Technologies 04:50 65873_eng
Firewalls and VPNs 03:15 65874_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/Security = Procedures/Securing Networked Information II
Securing Access to Networks 02:40 69445_eng
Intrusion Detection and Response in = Networked=20 Environments 04:00 69196_eng
Security Analysis and Auditing in = Networked=20 Environments 05:00 69197_eng
Operating System and File Security = Issues 04:15 69195_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/Security = Solutions/Information System Security
Security Management and Operations = Security=20 Practices 05:00 70443_eng
Access Control and Physical = Security 04:20 70446_eng
Cryptography and Network Security 07:35 70447_eng
Security Architecture and Applications = Security 03:00 70448_eng
Business Continuity Planning, Law, and = Ethics 03:40 70449_eng
TestPrep Final Exam: Information System=20 Security n/a FE0017_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/Security = Solutions/CompTIA Security+
General Security Concepts 06:00 84869_eng
Communications Security 06:00 84870_eng
Infrastructure Security 07:15 84871_eng
Encryption Technologies 04:50 65873_eng
Operational and Organizational = Security 06:00 84873_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/Security = Technologies/Check Point NG with Application Intelligence - = Management=20 I
Security administration in Check Point:=20 Introduction to Firewalls and Check Point 02:40 219802_eng
Security administration in Check Point: = Enforcing=20 a Security Policy 03:00 219811_eng
Security administration in Check Point: = Logging=20 and SmartView Tracker 02:20 219934_eng
Security administration in Check Point: = User=20 Authentication 02:40 219945_eng
Security administration in Check Point: = Network=20 Address Translation and Administration 03:00 219957_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/Security = Technologies/Check Point Certified Security Administrator (CCSA)=20 NGX
Check Point NGX: Architecture, Operation = and=20 Installation 02:00 233057_eng
Check Point NGX: Security Policies 02:20 233058_eng
Check Point NGX: Network Address = Translation and=20 Traffic Monitoring 02:40 233059_eng
Check Point NGX: SmartDefense and = Content=20 Security 02:40 233060_eng
Check Point NGX: Authentication and LDAP = User=20 Management 02:40 233061_eng
Check Point NGX: VPN Configuration and = Disaster=20 Recovery 02:20 233062_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution=20 Area/Telecommunications/Communications Technologies = Overview
Introduction to Telecommunications 03:10 72111_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution=20 Area/Telecommunications/Voice over IP Fundamentals
Delivering Voice and Data in Diverse = Network=20 Environments 03:35 81515_eng
Designing a Voice over IP Solution 05:00 110787_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/VoIP = Theory,=20 Protocols and Standards (CBE) - 1M0-301
Packetized Voice Networking 04:00 TCOM03E
Voice Over IP 04:00 TCOM05E
Computer Telephony Integration I 03:00 TCOM04E
Computer Telephony Integration II 03:00 TCOM12E
Signaling System 7 (SS7) 04:00 TCOM09E

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/VPN = Theory,=20 Protocols and Standards (CBE) - 1M0-201
Internet Security: Secure Web = Commerce 03:00 ISEC05E
Internet Security: Internet Site = Security 04:00 ISEC06E
Internet Security: Multi-tier Virus = Protection 04:00 ISEC08E

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/WAN=20 Technologies/WAN Basics
Introduction to Signals and Signal = Transmission 04:20 84650_eng
Introduction to Communications Methods = and=20 Equipment 03:20 110725_eng
Introduction to WAN Technologies 01:40 110726_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/Wireless = Communications/Wireless Home Networking
Getting Started with Wireless Home = Networking 01:00 76813_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/Wireless = Communications/Wireless LANs
Wireless LAN Technologies 05:20 72034_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/Wireless = Communications/Wireless Security
Security and the Wireless = Environment 02:00 222741_eng
Securing WLANs 01:55 222970_eng
Securing Future Wireless Networks 01:40 222743_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/Wireless = Communications/Wireless Technologies
Wireless Communication Basics 01:40 21927_eng
1G and 2G Communication Systems 04:40 21929_eng
2.5G Communication Systems 01:05 21935_eng
3G Communication Systems 01:15 21933_eng
Alternative Access Methods in a Wireless = Environment 01:50 21956_eng
Bluetooth and HomeRF 02:20 21937_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/Wireless = Communications/Wireless Networking Basics for the Home and Small=20 Business
Getting Started with Wireless = Networking 01:00 80135_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution Area/Wireless = Communications/Advanced Wireless Technologies
Beyond 3G (B3G) 02:35 219522_eng
4G Communication Systems 02:20 219523_eng
4G Implementations 02:10 221229_eng
Non-Cellular Wireless Technology 02:30 219524_eng

Course Curricula/English - US/IT Professional = Curricula/Internet and Network Technologies Solution=20 Area/Wireless/Understanding and Evaluating RFID Technology for = your=20 business
RFID Technology and Business = Applications 02:00 232047_eng
RFID Applications Management 02:25 232057_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution = Area/CompTIA=20 A+/CompTIA A+ 2001 Core Hardware
Identifying, Adding, and Removing PC = Systems=20 (non-audio) 02:00 37743_eng
Installation and Configuration of PCs = and=20 Components (non-audio) 05:05 37746_eng
Components, Printers, Networks, and = Safety=20 (non-audio) 01:50 37752_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution = Area/CompTIA=20 A+/CompTIA A+ 2001 Operating System Technologies
Operating System Technologies = (non-audio) 05:00 38605_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution = Area/CompTIA=20 A+/CompTIA A+ 2003 Core Hardware
Identifying, Adding, and Removing System = Components 03:20 123900_eng
System Resources and Installing and = Configuring=20 IDE and SCSI Devices 02:20 123909_eng
Installing, Configuring, and Optimizing=20 Computers 02:20 123910_eng
Diagnosing and Troubleshooting 03:40 123903_eng
Memory, Motherboards, and = Processors 02:20 123905_eng
Printers, Maintenance, and Safety = Issues 02:40 123904_eng
Basic Networking 03:00 123906_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution = Area/CompTIA=20 A+/CompTIA A+ 2003 Operating System Technologies
Operating System Technologies: Concepts = and=20 Installation 02:40 126771_eng
Operating System Technologies: = Configuration 02:00 126984_eng
Operating System Technologies and the = Networking=20 Environment 01:20 126983_eng
Operating System Technologies: = Management and=20 Troubleshooting 03:00 126791_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution = Area/CompTIA=20 A+/CompTIA A+: Core Hardware
Identifying, Adding, and Removing PC = Systems 02:00 114109_eng
Installation and Configuration of PCs = and=20 Components 05:05 114120_eng
Components, Printers, Networks, and = Safety 01:50 114147_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution = Area/CompTIA=20 A+/CompTIA A+: Operating System Technologies
Operating System Technologies 05:00 114158_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution = Area/CompTIA=20 A+/CompTIA A+ 2006 Essentials
Operating Systems 02:30 242527_eng
Security, Safety, and Communication 02:05 242528_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution = Area/CompTIA=20 Server+/CompTIA Server+
Server Installation Planning for = Server+ 02:50 59203_eng
Server Installation and Configuration = for=20 Server+ 02:25 59206_eng
Server Maintenance and Upgrading for = Server+ 02:50 59209_eng
Server Troubleshooting and Disaster = Recovery for=20 Server+ 02:20 59212_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution = Area/CompTIA=20 Server+/CompTIA Server+ 2005
Servers and their Components 02:10 222045_eng
IDE, SCSI, and Server Storage 01:55 223341_eng
Installation and Configuration 02:10 222046_eng
Upgrading 01:40 222047_eng
Disaster Recovery and Server = Backups 02:20 222048_eng
Maintenance and Environment 02:10 222049_eng
Troubleshooting Servers 02:40 222050_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution = Area/IBM=20 Websphere/IBM WebSphere: Application Server 5.0
WebSphere 5.0 Application Server = Architecture 02:20 205046_eng
WebSphere 5.0 Services and Resource = Components 03:20 206448_eng
WebSphere 5.0 Installation and = Configuration 03:20 205047_eng
Configuring WebSphere 5.0 System = Management 03:20 205049_eng
Configuring the WebSphere 5.0 = Environment 02:20 206463_eng
Configuring WebSphere 5.0 Session = Management and=20 Failover 02:20 208290_eng
Configuring WebSphere 5.0 Resources 03:20 206481_eng
WebSphere 5.0 Application Assembly and=20 Deployment 02:40 206480_eng
WebSphere 5.0 Security Configuration=20 Fundamentals 02:00 205050_eng
Securing Resources in the WebSphere 5.0=20 Environment I 02:20 205051_eng
Securing Resources in the WebSphere 5.0=20 Environment II 02:20 208346_eng
Configuring CSIv2, SAS, and SSL in = WebSphere=20 5.0 04:00 206482_eng
WebSphere 5.0 Workload Management, = Scalability,=20 and Failover 03:20 205052_eng
Maintenance and Performance Tuning in = WebSphere=20 5.0 03:20 205053_eng
Command-line Administration in WebSphere = 5.0 03:00 206483_eng
Troubleshooting in WebSphere 5.0 02:55 209281_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution = Area/Novell=20 SUSE Linux/CompTIA Linux+
Planning a Linux Implementation 01:40 67109_eng
Installation and Basic Configuration of = Linux 05:35 67085_eng
Network Configuration within a Linux=20 Environment 07:30 80280_eng
Administering the User Environment in = Linux 06:35 67086_eng
Administering the System in a Linux = Environment 07:35 80282_eng
Hardware and Troubleshooting in = Linux 07:30 67089_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution = Area/Novell=20 SUSE Linux/Novell SUSE Linux Fundamentals
Installing SUSE Linux 03:10 230281_eng
Command-Line Management in SUSE = Linux 02:05 230282_eng
Configuring a SUSE Linux Network 03:00 230283_eng
Managing System Processes in SUSE = Linux 02:00 230284_eng
Managing Users, Groups, and Storage in = SUSE=20 Linux 03:15 230285_eng
SUSE Linux Security 01:45 230286_eng
SUSE Linux Hardware and = Documentation 02:30 230287_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution = Area/Linux:=20 Basic System Administration/Linux: Basic System Administration = I
Using the Shell in Linux 04:45 31719_eng
Managing the Filesystem in Linux 04:20 31726_eng
Administration Tasks in Linux 05:25 31732_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution = Area/Linux:=20 Basic System Administration/Linux: Basic System Administration=20 II
Hardware Considerations for Linux = Installations 03:00 55287_eng
Installation and Package Management for = Linux 04:15 55290_eng
Updating the Kernel in Linux 02:20 55294_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution = Area/Linux:=20 Basic System Administration/Linux: Basic System Administration=20 III
Editing and Printing in Linux 03:00 55297_eng
Shell Scripting in Linux 03:00 55300_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution = Area/Linux:=20 Basic System Administration/Linux: Basic System Administration=20 IV
Networking Fundamentals for Linux=20 Administrators 03:20 55380_eng
Networking Services in a Linux = Environment 04:30 55384_eng
Security within a Linux Environment 02:40 55390_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution = Area/Linux:=20 Basic System Administration/Linux: System Administration Update=20 I
Linux and CLI 03:20 205571_eng
Streams, Pipes, Redirects, and = Processes 02:00 205817_eng
Regular Expressions and Text = Processing 03:00 205864_eng
File Handling in Linux 03:00 205876_eng
File System Mounting and Management 02:00 209856_eng
Partitions, File Systems, and Disk = Quotas in=20 Linux 01:40 206170_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution = Area/Linux:=20 Basic System Administration/Linux: System Administration Update=20 II
Hardware Issues for Linux 01:40 210680_eng
Hardware Configurations for Linux 03:00 206384_eng
Linux Installation Techniques 02:00 206385_eng
Debian and Red Hat Package = Management 01:20 210681_eng
The X Window System 02:00 206387_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution = Area/Linux:=20 Basic System Administration/Linux: System Administration Update=20 III
Updating the Linux Kernel 02:00 206818_eng
Printing and Documentation in Linux 02:40 206819_eng
Shell Scripting in Linux 02:50 206820_eng
Administrative Tasks in Linux 01:10 206821_eng
Managing Linux Group and User = accounts 02:10 211818_eng
Automating Linux System Tasks and Backup = Strategies 03:10 206822_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution = Area/Linux:=20 Basic System Administration/Linux: System Administration Update=20 IV
Networking Fundamentals for Linux=20 Administrators 03:00 206958_eng
Networking Services in a Linux = Environment 03:00 206959_eng
Working with Sendmail and Apache in = Linux 02:00 206979_eng
Security within a Linux Environment 03:10 206960_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution = Area/Linux=20 LPI/Linux Intermediate System Administration
Linux Kernel Compilation and System = Startup 02:20 221118_eng
Linux Filesystem Management and File = Sharing 02:25 221129_eng
Linux Networking Configuration 02:00 221146_eng
Linux Networking Services 02:40 221157_eng
Linux Hardware Configuration and System=20 Maintenance 02:40 221174_eng
Security in the Linux Environment 02:45 222680_eng
Linux System Customization and = Automation 02:15 221197_eng
Linux Troubleshooting 02:10 221186_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution = Area/Lotus=20 Domino R6/Lotus Domino 6: New Features
New System Administration and = Application=20 Development Features in Domino 6 03:05 70247_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution = Area/Lotus=20 Domino R6/Lotus Notes Domino 6 Application Development = Update
Application Design Enhancements 02:40 85367_eng
Programming Enhancements 01:50 85387_eng
Application Implementation 00:40 85388_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution = Area/Lotus=20 Domino R6/Lotus Notes Domino 6 System Administration = Update
Lotus Notes 6 Client 03:00 99881_eng
Lotus Domino 6 Server 03:40 99882_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution = Area/IBM=20 Mainframe
Mainframe: Platform 03:00 MN0101E
Mainframe: Operating Systems 03:00 MN0102E
Mainframe: Navigation 04:00 MN0103E
Mainframe: JCL Fundamentals 04:00 MN0116E
Mainframe: Applying JCL 04:00 MN0107E
Mainframe: ISPF 04:00 MN0108E
Mainframe: CICS Fundamentals 03:00 MN0109E
Mainframe: Defining CICS Screens 03:00 MN0106E
Mainframe: File Handling in CICS 03:00 MN0104E
Mainframe: CICS Application = Development 03:00 MN0105E

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft - SharePoint Server 2003/Microsoft SharePoint = Portal Server=20 2003
SharePoint 2003 Fundamentals 01:50 213750_eng
Deploying SharePoint 2003 02:15 213759_eng
Managing Portal Sites and Using = SharePoint 2003=20 with Office 2003 01:50 213818_eng
Managing and Retrieving Content in = SharePoint=20 2003 02:10 213772_eng
Maintaining and Securing Data in = SharePoint=20 2003 01:50 213781_eng
Managing Users and Sites in SharePoint = 2003 02:00 213799_eng
Troubleshooting and Disaster Recovery of = SharePoint 2003 01:45 213809_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft - Systems Management Server 2003/Microsoft Systems=20 Management Server 2003: Management and = Administration
Microsoft SMS 2003: Key Features and=20 Enhancements 02:40 213968_eng
Microsoft SMS 2003: Installing and = Configuring=20 Sites 02:20 215592_eng
Microsoft SMS 2003: Installing and = Configuring=20 Clients 02:10 215591_eng
Microsoft SMS 2003: Collecting Inventory = and=20 Software Metering 01:40 213970_eng
Microsoft SMS 2003: Managing = Collections, Queries,=20 and Reports 03:00 213971_eng
Microsoft SMS 2003: Managing Software = Updates 02:20 213974_eng
Microsoft SMS 2003: Using Remote = Tools 01:40 213975_eng
Microsoft SMS 2003: Maintaining SMS = Systems 02:20 213976_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft - Systems Management Server 2003/Microsoft Systems=20 Management Server 2003: Planning and Deployment
Microsoft SMS 2003: The Pre-planning = Phase 01:00 215024_eng
Microsoft SMS 2003: Planning the = Hierarchy 02:00 215025_eng
Microsoft SMS 2003: Planning = Deployment 02:40 215026_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft .NET Server/Microsoft Windows 2003 Server: = Migrating from=20 NT Server 4.0 to .NET Directory Services
Creating a Migration Plan in Windows = .NET=20 Server 03:20 70754_eng
Preparing and Deploying a Domain Upgrade = in=20 Windows .NET 02:20 70772_eng
Preparing and Deploying a Domain = Restructure in=20 Windows .NET 03:20 70776_eng
Preparing and Deploying a Domain = Restructure in=20 Windows .NET 03:15 117323_eng
Preparing and Deploying a Domain Upgrade = in=20 Windows .NET 02:20 117313_eng
Creating a Migration Plan in Windows = .NET=20 Server 03:20 117300_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Application Center 2000/Microsoft Application = Center 2000:=20 Implementing Highly Available Web Solutions
Features, Deployment, and Installation = of=20 Application Center 2000 03:15 66872_eng
High-Availability Concepts and = Monitoring in=20 Microsoft Application Center 2000 04:20 66886_eng
Configuring and Managing Microsoft = Application=20 Center 2000 04:20 67068_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft BizTalk Server 2000/Microsoft BizTalk Server = 2000
Creating BizTalk Solutions 05:00 10822_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft BizTalk Server 2000/Microsoft BizTalk Server 2000:=20 Designing and Implementing Solutions I
Planning for Deployment of Microsoft = Biztalk=20 2000 03:00 60140_eng
Installing and Configuring BizTalk = Server 2000 03:15 60143_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft BizTalk Server 2000/Microsoft BizTalk Server 2000:=20 Designing and Implementing Solutions II
Document Exchange in Microsoft Biztalk = 2000 03:15 60949_eng
Administering BizTalk Server 2000 05:20 60954_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Commerce Server 2000/Microsoft Commerce Server = 2000:=20 Designing and Implementing Solutions
Planning for Deployment of Microsoft = Commerce=20 Server 2000 03:25 65462_eng
Deployment Tasks for Microsoft Commerce = Server=20 2000 05:00 65466_eng
Developing a Commerce Server 2000 = Solution 03:15 66978_eng
Data Management in Commerce Server = 2000 03:50 66982_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Enterprise Servers/Microsoft ISA Server = 2004
Installation of ISA Server 2004 02:40 220808_eng
ISA Server 2004 Management and = Clientele 02:40 220809_eng
Access Configuration in ISA Server = 2004 03:20 220810_eng
VPN and Exchange with ISA Server = 2004 03:20 220811_eng
Firewall Configuration in ISA Server = 2004 03:20 220812_eng
Caching Configuration in ISA Server = 2004 01:40 222623_eng
Monitoring and Reporting in ISA Server = 2004 03:20 220813_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Enterprise Servers/Microsoft Project Server 2003: = Planning,=20 Deploying, and Managing an Enterprise Project Management=20 Solution
Project Server 2003: The EPM = Solution 02:20 217662_eng
Project Server 2003: Planning the=20 Infrastructure 02:20 217663_eng
Project Server 2003: Installation and=20 Configuration 02:00 217664_eng
Project Server 2003: Implementing = Project Server=20 and Planning Client Deployment 02:40 217665_eng
Project Server 2003: Deploying Client = Software 01:40 217666_eng
Project Server 2003: Planning Security=20 Operations 02:40 217667_eng
Project Server 2003: Project Data and = Resource=20 Data 02:00 217668_eng
Project Server 2003: Enterprise Features = and=20 Views 02:00 217669_eng
Project Server 2003: EPM Administration = and=20 Configuring Tracking 02:00 217670_eng
Project Server 2003: Testing and=20 Troubleshooting 02:00 217671_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Exchange Server 2003/Microsoft Exchange Server = 2003:=20 Designing a Messaging Organization
Exchange Server 2003: Designing and = Planning=20 Deployment 02:40 206379_eng
Exchange Server 2003: Planning for = Active=20 Directory and Designing a Messaging Infrastructure 02:40 206380_eng
Exchange Server 2003: Designing Data = Management=20 and Fault Tolerance 02:00 206381_eng
Exchange Server 2003: Designing Server = and Client=20 Connectivity 02:00 206382_eng
Exchange Server 2003: Planning = Security 01:20 206383_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Exchange Server 2003/Microsoft Exchange Server = 2003:=20 Implementing and Managing a Messaging Infrastructure
Exchange Server 2003: Installation 03:20 131361_eng
Exchange Server 2003: Upgrades and = Migration 02:20 131363_eng
Exchange Server 2003: Configuration for = Exchange=20 and Foreign Messaging Systems 02:00 131364_eng
Exchange Server 2003: Configuration for=20 Management 02:20 131719_eng
Exchange Server 2003: Recipients, User = Objects,=20 Groups, and Address Lists 03:00 131365_eng
Exchange Server 2003: Core Component = Management 03:00 131366_eng
Exchange Server 2003: Computer = Management 02:20 131367_eng
Exchange Server 2003: Security = Implementation 02:20 131368_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Exchange Server 2000/Introducing Microsoft Exchange = Server=20 2000
Basic Concepts of Exchange 2000 = Server 03:30 31526_eng
Active Directory in Exchange 2000 = Server 02:00 31531_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Exchange Server 2000/Designing and Deploying = Microsoft=20 Exchange Server 2000
Analyzing Requirements and Resources for = Microsoft=20 Exchange 2000 Server 02:35 31866_eng
Designing an Exchange 2000 Model 05:10 31870_eng
Designing Exchange 2000 = Functionality 04:50 31876_eng
Deploying and Troubleshooting Exchange = 2000=20 Server 05:05 31882_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Exchange Server 2000/Implementing and Administering = Microsoft Exchange Server 2000
Installing and Upgrading Exchange 2000 = Server 04:50 31535_eng
Configuring Exchange 2000 06:15 31541_eng
Managing and Monitoring Exchange = 2000 03:30 31547_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Exchange Server 5.5
Microsoft Exchange Server 5.5: Basic = Concepts 03:00 EX5501E
Microsoft Exchange Server 5.5: Planning = and Design=20 Considerations 03:00 EX5502E
Microsoft Exchange Server 5.5: = Installing and=20 Getting Started 03:00 EX5503E
Microsoft Exchange Server 5.5: = Configuring=20 Exchange Components I 05:00 EX5504E
Microsoft Exchange Server 5.5: = Configuring=20 Exchange Components II 04:00 EX5505E
Microsoft Exchange Server 5.5: Client = Architecture=20 and Installation 04:00 EX5506E
Microsoft Exchange Server 5.5: Public = Folders and=20 Forms 04:00 EX5507E
Microsoft Exchange Server 5.5: = Connectors 04:00 EX5508E
Microsoft Exchange Server 5.5: Internet=20 Integration 04:00 EX5509E
Microsoft Exchange Server 5.5: Migrating = from=20 Microsoft Mail 04:00 EX5510E
Microsoft Exchange Server 5.5: Advanced = Security=20 and Monitoring 03:00 EX5511E
Microsoft Exchange Server 5.5: = Troubleshooting 03:00 EX5512E
Microsoft Exchange Server 5.5: New and = Advanced=20 Features 04:00 EX5513E
Microsoft Exchange Server 5.5: Advanced = Internet=20 Features 04:00 EX5514E

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Internet Information Server 4.0
Microsoft Internet Information Server = 4.0:=20 Overview and Installation 04:00 IS4001E
Microsoft Internet Information Server = 4.0:=20 Configuring the WWW and FTP Services 04:00 IS4002E
Microsoft Internet Information Server = 4.0:=20 Configuring the SMTP and NNTP Services 04:00 IS4003E
Microsoft Internet Information Server = 4.0: Name=20 Resolution 04:00 IS4004E
Microsoft Internet Information Server = 4.0:=20 Security 04:00 IS4005E
Microsoft Internet Information Server = 4.0: SSL and=20 Certificate Server 04:00 IS4006E
Microsoft Internet Information Server = 4.0:=20 Web-Site Applications and Publishing 04:00 IS4007E
Microsoft Internet Information Server = 4.0:=20 Transaction Server 04:00 IS4008E
Microsoft Internet Information Server = 4.0: Index=20 Server 04:00 IS4009E
Microsoft Internet Information Server = 4.0:=20 Managing IIS 04:00 IS4010E
Microsoft Internet Information Server = 4.0:=20 Optimizing and Troubleshooting IIS 04:00 IS4011E

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Internet Information Services 5.0/Administering = Microsoft=20 Internet Information Services 5.0
Installing and Integrating Internet = Information=20 Services 5.0 04:15 35686_eng
Administering and Configuring Internet = Information=20 Services 5.0 04:20 35690_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Internet Security and Acceleration Server = 2000/Deploying=20 and Administering Microsoft Internet Security and Acceleration = Server=20 2000
Installation of ISA Server 2000 03:50 37403_eng
Access Policies, Caching, and VPNs in = Microsoft=20 ISA Server 2000 04:30 37408_eng
Firewalls and Access to Internal = Resources with=20 Microsoft ISA Server 2000 03:55 37413_eng
Monitoring, Reporting, and ISA Server = Enterprise=20 Edition 05:35 37418_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Proxy Server 2.0
Microsoft Proxy Server 2.0: Overview and = Architecture 03:00 PS2001E
Microsoft Proxy Server 2.0: Planning and = Installation 03:00 PS2002E
Microsoft Proxy Server 2.0: = Configuration 04:00 PS2003E
Microsoft Proxy Server 2.0: = Security 03:00 PS2004E
Microsoft Proxy Server 2.0: = Troubleshooting and=20 Optimizing 04:00 PS2005E

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Small Business Server 2000/Microsoft Small Business = Server=20 2000 Solutions
Small Business Server 2000 03:30 10827_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Small Business Server 2000/Microsoft Small Business = Server=20 2000: Advanced Features
Microsoft Small Business Server 2000=20 Administration 04:25 35380_eng
Microsoft Small Business Server 2000 = Features 03:55 35386_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Support Technologies/Microsoft MCDST: Supporting = Users and=20 Troubleshooting a Windows XP Operating System
Installing Windows XP 01:45 216119_eng
Managing and Troubleshooting = Resources 02:20 216128_eng
Managing and Troubleshooting Desktop = Storage and=20 Settings 01:50 216150_eng
Managing and Troubleshooting Devices, = Drivers,=20 Local Security, and User Logon 02:10 216159_eng
Managing and Troubleshooting Network = Protocols and=20 Operating System Performance 02:25 216170_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Support Technologies/Microsoft MCDST: Supporting = Users and=20 Troubleshooting Desktop Applications on a Windows XP Operating=20 System
Resolving Issues with the Operating = System and=20 Office Applications 02:00 214710_eng
Resolving Issues with Outlook and = Outlook=20 Express 02:20 214818_eng
Resolving Issues with Hardware and = Network=20 Connectivity 02:00 214830_eng
Resolving Issues with Internet Explorer, = Application Security, and Security Incidents 02:20 214839_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Systems Management Server 2.0
Microsoft Systems Management Server 2.0: = Overview 03:00 MSM01SE
Microsoft Systems Management Server 2.0: = Installing a Site 04:00 MSM02SE
Microsoft Systems Management Server 2.0: = Multiple=20 Site Configuration 04:00 MSM03SE
Microsoft Systems Management Server 2.0: = Software=20 Distribution and Metering 03:00 MSM04SE
Microsoft Systems Management Server 2.0: = Hardware=20 and Software Inventory 03:00 MSM05SE
Microsoft Systems Management Server 2.0: = Querying=20 and Reporting Data 03:00 MSM06SE
Microsoft Systems Management Server 2.0: = The=20 Status System 04:00 MSM07SE
Microsoft Systems Management Server 2.0: = Network=20 and Diagnostic Tools 04:00 MSM08SE

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft TCP/IP on Windows NT 4.0
Microsoft TCP/IP on Windows NT 4.0: = DHCP 03:00 MSTCP03
Microsoft TCP/IP on Windows NT 4.0: IP = and NetBIOS=20 Name Resolution 03:00 MSTCP04
Microsoft TCP/IP on Windows NT 4.0: DNS = Server 04:00 TCPNT07
Microsoft TCP/IP on Windows NT 4.0: = Connectivity=20 in Heterogeneous Environments 04:00 TCPNT08
Microsoft TCP/IP on Windows NT 4.0: = Microsoft SNMP=20 Services 04:00 TCPNT09
Microsoft TCP/IP on Windows NT 4.0: = Performance=20 Tuning and Optimization 03:00 TCPNT10

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Windows 2000/Implementing Microsoft Cluster Service = on=20 Windows 2000 Advanced Server
Introduction to Clustering in a = Microsoft Windows=20 2000 Environment 04:00 38413_eng
Cluster Administration and Resource = Management in=20 Microsoft Windows 2000 04:15 38418_eng
Cluster Maintenance and Troubleshooting = in=20 Microsoft Windows 2000 03:15 38423_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Windows 2000/Managing Microsoft Windows 2000 in a = Network=20 Environment
Managing Resources, File Systems, Disks, = and Web=20 Services in Windows 2000 06:40 67380_eng
Managing and Monitoring Network = Security, Routing,=20 and TCP/IP in Windows 2000 04:20 67419_eng
Configuring and Troubleshooting IIS 5.0 = in Windows=20 2000 02:50 69327_eng
Managing DHCP, DNS, and Name Resolution = on a=20 Microsoft Windows 2000 Network 04:20 67441_eng
Managing Windows 2000 Servers and Client = Computers 05:20 67459_eng
Managing Groups and Replication through = the Active=20 Directory in Windows 2000 03:20 67483_eng
Managing Group Policy in Windows = 2000 03:15 67498_eng
Managing Remote Access Solutions in = Windows=20 2000 05:40 67513_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Windows 2000/Microsoft Windows 2000 Professional - = for=20 Users
Windows 2000 Professional: Getting = Started 04:05 115193_eng
Windows 2000 Professional: Up and = Running 04:30 115203_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Windows 2000/Microsoft Windows 2000 Script = Host
Windows 2000 Script Host: Automating=20 Administration Tasks 04:20 115304_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Windows 2000/Microsoft Windows 2000 Server = Technologies:=20 Designing Highly Available Web Solutions
Highly Available Web Infrastructure = Solutions in=20 Microsoft Windows 2000 03:40 66242_eng
Technologies for Highly Available = Solutions in a=20 Windows 2000 Environment 06:00 66273_eng
Highly Available Network Services and=20 Logical-Network Solutions in Windows 2000 04:20 66296_eng
Highly Available Physical-Network = Solutions in a=20 Windows 2000 Environment 03:20 66315_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Windows 2000/Microsoft Windows 2000: Active = Directory=20 Design
Microsoft Windows 2000 - Active = Directory Design:=20 Directory Services Infrastructure 04:00 113960_eng
Microsoft Windows 2000 - Active = Directory Design:=20 Directory Services Security 03:15 113994_eng
Microsoft Windows 2000 - Active = Directory Design:=20 Schema and Replication 03:45 114012_eng
Microsoft Windows 2000 - Active = Directory Design:=20 Directory Services Infrastructure 04:00 MSW41SE
Microsoft Windows 2000 - Active = Directory Design:=20 Schema and Replication 04:00 MSW43SE
Microsoft Windows 2000 - Active = Directory Design:=20 Directory Services Security 03:00 MSW42SE

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Windows 2000/Microsoft Windows 2000: Core=20 Technologies
Windows 2000: Core Technologies - = Network=20 Fundamentals 04:25 112501_eng
Windows 2000: Core Technologies - = TCP/IP 03:30 112522_eng
Windows 2000: Core Technologies - = Internet=20 Fundamentals 02:55 112537_eng
Microsoft Windows 2000 - Core = Technologies:=20 Network Fundamentals 04:00 MSW91SE
Microsoft Windows 2000 - Core = Technologies:=20 TCP/IP 03:00 MSW92SE
Microsoft Windows 2000 - Core = Technologies:=20 Internet Fundamentals 03:00 MSW93SE

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Windows 2000/Microsoft Windows 2000: Implementing a = Network=20 Infrastructure
Windows 2000 - Implementing a Network=20 Infrastructure: Addressing and Naming Services 05:55 113522_eng
Windows 2000 - Implementing a Network=20 Infrastructure: IP Routing 03:55 113523_eng
Windows 2000 - Implementing a Network=20 Infrastructure: Security 05:15 113524_eng
Windows 2000 - Implementing a Network=20 Infrastructure: Remote Access and Network Protocols 03:20 119873_eng
Microsoft Windows 2000 - Implementing a = Network=20 Infrastructure: Addressing and Naming Services 06:00 MSW61SE
Microsoft Windows 2000 - Implementing a = Network=20 Infrastructure: IP Routing 03:00 MSW62SE
Microsoft Windows 2000 - Implementing a = Network=20 Infrastructure: Security 04:00 MSW63SE

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Windows 2000/Microsoft Windows 2000: Implementing = an Active=20 Directory Infrastructure
Windows 2000 - Installing and = Configuring Active=20 Directory 05:00 113596_eng
Windows 2000 - Active Directory = Replication and=20 DNS 03:40 113597_eng
Windows 2000 - Active Directory Security = and=20 Management 04:00 113598_eng
Windows 2000 - Active Directory Group = Policy 06:20 119842_eng
Windows 2000 - Network Protocols and = Remote=20 Access 03:20 113467_eng
Microsoft Windows 2000 - Implementing an = Active=20 Directory Infrastructure: Installation and Configuration 04:00 MSW71SE
Microsoft Windows 2000 - Implementing an = Active=20 Directory Infrastructure: Replication and DNS 04:00 MSW72SE
Microsoft Windows 2000 - Implementing an = Active=20 Directory Infrastructure: Security and Management 04:00 MSW73SE

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Windows 2000/Microsoft Windows 2000: Installation = and=20 Administration
Windows 2000 - New Features and = Architecture 03:50 112593_eng
Windows 2000 - Installation 05:05 112681_eng
Windows 2000 - Administration 02:55 112790_eng
Windows 2000 - Users 03:15 112804_eng
Windows 2000 - Groups and Terminal = Services 03:25 112818_eng
Windows 2000 - Files and Folders 03:55 112836_eng
Windows 2000 - Advanced File and Folder=20 Management 03:45 112876_eng
Windows 2000 - Hardware Configuration = and=20 Optimization 06:10 112893_eng
Windows 2000 - Storage and Printing 05:25 112987_eng
Windows 2000 - Events 03:00 113251_eng
Windows 2000 - Backup and Recovery 03:40 113373_eng
Windows 2000 - Group Policy 06:20 113410_eng
Windows 2000 - Network Protocols and = Remote=20 Access 03:20 113467_eng
Microsoft Windows 2000 - Installation = and=20 Administration: Installation 04:00 MSW01SE
Microsoft Windows 2000 - Installation = and=20 Administration: Administration 03:00 MSW02SE
Microsoft Windows 2000 - Installation = and=20 Administration: Users 03:00 MSW12SE
Microsoft Windows 2000 - Installation = and=20 Administration: Groups and Terminal Services 03:00 MSW03SE
Microsoft Windows 2000: Network = Protocols and=20 Remote Access 04:00 MSW10SE
Microsoft Windows 2000 - Installation = and=20 Administration: Files and Folders 04:00 MSW04SE
Microsoft Windows 2000 - Installation = and=20 Administration: Advanced File and Folder Management 03:00 MSW05SE
Microsoft Windows 2000 - Installation = and=20 Administration: Hardware Configuration and Optimization 05:00 MSW06SE
Microsoft Windows 2000 - Installation = and=20 Administration: Storage and Printing 05:00 MSW07SE
Microsoft Windows 2000 - Installation = and=20 Administration: Events 03:00 MSW08SE
Microsoft Windows 2000 - Installation = and=20 Administration: Backup and Recovery 03:00 MSW09SE
Microsoft Windows 2000: Group = Policy 05:00 MSW11SE

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Windows 2000/Microsoft Windows 2000: Migration=20 Design
Windows 2000 - Migration Design: Upgrade = and=20 Migration Strategies 04:00 115227_eng
Windows 2000 - Migration Design: = Deployment 05:10 115245_eng
Windows 2000 - Migration Design: = Restructuring 03:20 115287_eng
Microsoft Windows 2000 - Migration = Design: Upgrade=20 and Migration Strategies 04:00 MSW51SE
Microsoft Windows 2000 - Migration = Design:=20 Deployment 05:00 MSW53SE
Microsoft Windows 2000 - Migration = Design:=20 Restructuring 03:00 MSW52SE

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Windows 2000/Microsoft Windows 2000: Network=20 Design
Windows 2000 - Network Design: = Networking 04:20 113780_eng
Windows 2000 - Network Design: = Addressing and=20 Naming Services 03:55 113781_eng
Windows 2000 - Network Design: Remote = Access=20 Services 03:05 113782_eng
Windows 2000 - Network Design: Routing=20 Technologies 03:30 113783_eng
Windows 2000 - Network Design: Remote=20 Connectivity 04:15 113784_eng
Microsoft Windows 2000 - Network Design: = Networking 04:00 MSW31SE
Microsoft Windows 2000 - Network Design: = Addressing and Naming Services 04:00 MSW32SE
Microsoft Windows 2000 - Network Design: = Remote=20 Access Services 04:00 MSW33SE
Microsoft Windows 2000 - Network Design: = Routing=20 Technologies 04:00 MSW34SE
Microsoft Windows 2000 - Network Design: = Remote=20 Connectivity 04:00 MSW35SE

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Windows 2000/Microsoft Windows 2000: Security=20 Design
Windows 2000 - Security Solutions 03:30 114202_eng
Windows 2000 - Managing and Securing = Resources 05:45 114249_eng
Windows 2000 - Communication and Remote = Access=20 Security 04:35 114278_eng
Windows 2000 - Internet and Extranet = Security 06:15 114220_eng
Microsoft Windows 2000 - Security = Design: Security=20 Solutions 04:00 MSW85SE
Microsoft Windows 2000 - Security = Design: Managing=20 and Securing Resources 05:00 MSW83SE
Microsoft Windows 2000 - Security = Design:=20 Communication and Remote Access Security 04:00 MSW82SE
Microsoft Windows 2000 - Security = Design: Internet=20 and Extranet Security 05:00 MSW84SE

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Windows 2000 Update from NT 4.0
Microsoft Windows 2000 - Update: New = Features and=20 Architecture 04:00 MW236SE
Microsoft Windows 2000 - Update: = Installation and=20 Upgrade 04:00 MW237SE
Microsoft Windows 2000 - Update: The = Active=20 Directory 03:00 MW238SE
Microsoft Windows 2000 - Update: = Configuration 03:00 MW239SE
Microsoft Windows 2000 - Update: Network = Protocols=20 and Services 05:00 MW240SE
Microsoft Windows 2000 - Update: Storage = and File=20 Systems 05:00 MW241SE
Microsoft Windows 2000 - Update: Group = Policy and=20 Terminal Services 04:00 MW242SE

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Windows NT 4.0 (Server and Workstation)/Supporting = and=20 Maintaining a Microsoft Windows NT Server 4.0 = Network
Managing Servers in a Microsoft Windows = NT 4.0=20 Environment 03:30 40283_eng
Administering Users and Groups in = Microsoft=20 Windows NT 4.0 04:00 40288_eng
Administering Security in a Microsoft = Windows NT=20 4.0 Environment 02:15 40294_eng
Configuring and Managing Access to = Resources in=20 Microsoft Windows NT 4.0 02:30 40297_eng
Configuring and Managing Network = Services in=20 Microsoft Windows NT 4.0 04:45 40301_eng
Windows NT 4.0: Managing Users and = Groups 09:00 NT40001
Windows NT 4.0: Sharing and Securing = Network=20 Resources 05:00 NT40002
Windows NT 4.0: Managing Printing 04:00 NT40003
Windows NT 4.0: Monitoring and Auditing=20 Resources 03:00 NT40004
Windows NT 4.0: Basic Configuration 08:00 NT40005
Windows NT 4.0: Network = Configuration 05:00 NT40006
Windows NT 4.0: Troubleshooting and=20 Optimization 09:00 NT40007
Windows NT 4.0: Installing and Upgrading = NT=20 Workstation 04:00 NT40008
Windows NT 4.0: NT Workstation = Networking and=20 Interoperability 08:00 NT40009
Windows NT 4.0: Running = Applications 06:00 NT40010
Windows NT 4.0: Installing and Upgrading = NT=20 Server 05:00 NT40011
Windows NT 4.0: Configuration and=20 Administration 06:00 NT40012
Windows NT 4.0: Directory Services 05:00 NT40013
Windows NT 4.0: NT Server Networking and = Interoperability 05:00 NT40014
Windows NT 4.0: Migration from Novell = NetWare 03:00 NT40015
Windows NT 4.0: Installing and = Configuring IIS 04:00 NT40016
Windows NT 4.0: Implementing TCP/IP 05:00 NT40017
Windows NT 4.0: Name Resolution 05:00 NT40018
Windows NT 4.0: Advanced Networking, = Printing, and=20 Integration 06:00 NT40019
Windows NT 4.0: Advanced Troubleshooting = and=20 Optimization 04:00 NT40020

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Windows Server 2003/Microsoft Windows Server 2003:=20 Designing an Active Directory and Network = Infrastructure
Microsoft Windows Server 2003: Designing = the=20 Infrastructure 03:40 115388_eng
Microsoft Windows Server 2003: Creating = the=20 Design 02:40 115395_eng
Microsoft Windows Server 2003: The = Network=20 Services Infrastructure Conceptual and Logical Design 03:00 116156_eng
Microsoft Windows Server 2003: Designing = RAS=20 Services for the Network Infrastructure 03:20 116411_eng
Microsoft Windows Server 2003: Network=20 Infrastructure and Active Directory Physical Design 04:00 116122_eng
Microsoft Windows Server 2003: Network=20 Infrastructure Physical Design II - Internet Connectivity 02:00 116412_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Windows Server 2003/Microsoft Windows Server 2003:=20 Designing Security for Networks
Windows Server 2003: Security = Basics 02:00 201375_eng
Windows Server 2003: Logical Network = Security 02:20 201402_eng
Windows Server 2003: Securing = Clients 02:00 201405_eng
Windows Server 2003: Physical Network = Security 03:00 201403_eng
Windows Server 2003: Securing Data and = Server=20 Roles 02:20 201404_eng
Windows Server 2003: IIS Security and = Firewalls 02:20 201412_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Windows Server 2003/Microsoft Windows Server 2003:=20 Implementing and Administering Security for Networks
Managing System Security in Windows = Server 2003 03:20 209128_eng
Securing Access to Resources in Windows = Server=20 2003 02:00 209131_eng
Securing Wireless and Remote = Communications in=20 Windows Server 2003 02:00 209129_eng
Managing IPSec in Windows Server = 2003 02:00 209130_eng
Managing Certificates in Windows Server = 2003 02:20 209132_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Windows Server 2003/Microsoft Windows Server 2003:=20 Implementing, Managing, and Maintaining a Network = Infrastructure
Windows Server 2003: Implementing, = Managing, and=20 Maintaining TCP/IP 02:20 125865_eng
Windows Server 2003: Implementing, = Managing, and=20 Maintaining DHCP 03:00 126071_eng
Windows Server 2003: Implementing, = Managing, and=20 Maintaining Name Resolution 03:40 125926_eng
Windows Server 2003: Implementing, = Managing, and=20 Maintaining Network Security 04:00 125927_eng
Windows Server 2003: Implementing, = Managing, and=20 Maintaining Remote Access 02:40 125928_eng
Windows Server 2003: Implementing, = Managing, and=20 Maintaining Routing 03:40 126092_eng
Windows Server 2003: Maintaining a = Network=20 Infrastructure 02:00 125929_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Windows Server 2003/Microsoft Windows Server 2003: = Internet=20 Information Services
IIS 6.0 Fundamentals 02:20 207483_eng
Administering IIS 6.0 Sites and = Services 03:20 207484_eng
IIS 6.0 Security 02:00 207485_eng
Optimizing, Monitoring, and = Troubleshooting IIS=20 6.0 02:20 207486_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Windows Server 2003/Microsoft Windows Server 2003:=20 Introduction
Getting Started with Windows Server = 2003 02:40 68901_eng
Windows Server 2003 Administration and = Services=20 Support (non-audio) 04:40 83645_eng
Getting Started with Windows Server = 2003 02:40 119151_eng
Windows Server 2003 Administration and = Services=20 Support 04:30 119162_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Windows Server 2003/Microsoft Windows Server 2003: = Managing=20 and Maintaining the Server Environment
Windows Server 2003: Basic Concepts 01:20 124011_eng
Windows Server 2003: Managing Users, = Groups, and=20 Computers 02:55 123546_eng
Windows Server 2003: Managing Resource = Access 03:00 123572_eng
Windows Server 2003: Managing Hardware, = Disks, and=20 Logical Devices 02:40 123582_eng
Windows Server 2003: Managing the Server = Environment 03:40 123605_eng
Windows Server 2003: Managing Disaster = Recovery 02:20 123583_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Windows Server 2003/Microsoft Windows Server 2003: = Planning=20 and Maintaining a Network Infrastructure
Windows Server 2003: Planning the = Network=20 Infrastructure 03:40 127946_eng
Windows Server 2003: Planning for Name=20 Resolution 03:00 127959_eng
Windows Server 2003: Implementing = Routing and=20 Remote Access 03:00 127971_eng
Windows Server 2003: Planning for = Network=20 Availability 02:00 128023_eng
Windows Server 2003: Planning Server = Roles and=20 Server Security 02:40 128052_eng
Windows Server 2003: Planning a Security = Infrastructure 03:00 128064_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Windows Server 2003/Microsoft Windows Server 2003:=20 Planning, Implementing, and Maintaining the Active Directory=20 Infrastructure
Planning and Implementing an Active = Directory=20 Infrastructure 03:40 126360_eng
Planning Active Directory Services 02:40 126378_eng
Active Directory Sites, Replication, and = Trusts 03:40 126379_eng
Implementing Active Directory Users and = Groups 02:40 126380_eng
Planning and Implementing Group = Policy 02:20 126381_eng
Configuring and Troubleshooting Group = Policy 02:40 130201_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Windows Server 2003/Microsoft Windows Server 2003: = Updating=20 Support Skills for MCSAs on Windows 2000
Getting Started with Windows Server = 2003 02:00 117907_eng
System Administration in Windows Server = 2003 03:15 117933_eng
Managing Windows Server 2003 Internet = Services 02:00 117979_eng
Windows Server 2003 Terminal Services = and System=20 Recovery 02:20 119303_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Windows Server 2003/Microsoft Windows Server 2003:=20 Upgrading Support Skills for MCSEs on Windows 2000
Planning, Implementing, and Maintaining = Network=20 Infrastructure 03:20 119892_eng
Network Infrastructure and topologies = for Windows=20 2003 Enterprise networks 03:00 119912_eng
Designing and Managing Internet = Connectivity in=20 Windows 2003 02:20 119924_eng
Planning and Designing an Active = Directory=20 Infrastructure 02:20 119934_eng
Implementing and Supporting Active = Directory=20 Infrastructure 02:00 119947_eng
Planning, Implementing and Maintaining = User,=20 Computer, and Group Policies and Strategies 02:20 119958_eng
Planning and Designing a Security=20 Infrastructure 03:20 119968_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Windows XP/Microsoft Windows XP Professional: = Installation=20 and Configuration I
Installing Windows XP Professional = (non-audio) 04:10 59471_eng
Installing Windows XP Professional 04:10 113628_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Windows XP/Microsoft Windows XP Professional: = Installation=20 and Configuration II
Managing Files, Folders, and Devices in = Microsoft=20 Windows XP 05:50 59120_eng
System Reliability and the Desktop in = Windows XP=20 Professional 04:35 59126_eng
Managing Files, Folders, and Devices in = Microsoft=20 Windows XP 05:50 113687_eng
System Reliability and the Desktop in = Windows XP=20 Professional 04:35 113713_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Windows XP/Microsoft Windows XP Professional: = Installation=20 and Configuration III
Networking Protocols and Services in = Microsoft=20 Windows XP 05:10 59373_eng
Backup and Security Settings in = Microsoft Windows=20 XP 04:55 59378_eng
Networking Protocols and Services in = Microsoft=20 Windows XP 05:10 113736_eng
Backup and Security Settings in = Microsoft Windows=20 XP 04:55 113758_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Microsoft Windows 98 Service and Support
Microsoft Windows 98 - Implementation = and Support:=20 Planning and Installation 04:00 SS9801E
Microsoft Windows 98 - Implementation = and Support:=20 Internet and Intranet Technologies 05:00 SS9802E
Microsoft Windows 98 - Implementation = and Support:=20 Managing Disks and File Systems 05:00 SS9803E
Microsoft Windows 98 - Implementation = and Support:=20 User Profiles and System Policies 04:00 SS9804E
Microsoft Windows 98 - Implementation = and Support:=20 Security 03:00 SS9805E
Microsoft Windows 98 - Implementation = and Support:=20 Internet Explorer 4.0 Security 04:00 SS9806E
Microsoft Windows 98 - Implementation = and Support:=20 Networking 04:00 SS9807E
Microsoft Windows 98 - Implementation = and Support:=20 Integration with a Microsoft Networking Environment 03:00 SS9808E
Microsoft Windows 98 - Implementation = and Support:=20 Integration with a NetWare Networking Environment 03:00 SS9809E
Microsoft Windows 98 - Implementation = and Support:=20 Remote Networking 05:00 SS9810E
Microsoft Windows 98 - Implementation = and Support:=20 Printing 04:00 SS9811E
Microsoft Windows 98 - Implementation = and Support:=20 Configuring the Environment 04:00 SS9812E
Microsoft Windows 98 - Implementation = and Support:=20 Performance Tuning and Optimization 04:00 SS9813E
Microsoft Windows 98 - Implementation = and Support:=20 Troubleshooting 04:00 SS9814E
Technical Support: Introduction to = Windows 04:00 GTS01SE
Technical Support: Installing Microsoft = Windows=20 98 03:00 GTS02SE
Technical Support: Microsoft Windows 98 = Disks and=20 File Systems 04:00 GTS03SE
Technical Support: Microsoft Windows 98=20 Networking 04:00 GTS04SE
Technical Support: Microsoft Windows 98=20 Maintenance and Memory 04:00 GTS05SE
Technical Support: Browser and = E-mail 04:00 GTS06SE
Technical Support: Microsoft Windows = 2000 Network=20 Protocols and Dial-Up Connections 02:00 GTS07SE
Technical Support: Microsoft Windows NT = 4.0 Boot=20 Process 03:00 GTS08SE

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution=20 Area/Operating Systems/UNIX: Shell Programming
UNIX Shell Scripting Basics 03:00 83855_eng
UNIX Shell Scripting Tools 03:00 110852_eng
Writing UNIX Shell Programs 03:40 83877_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution = Area/Oracle=20 Operating Systems and Servers/Oracle Application Server 10g:=20 Administration II (Part I)
OracleAS 10g: Managing Customized = Topologies and=20 Distributing Infrastructure Components 03:05 222590_eng
OracleAS 10g: High Availability 02:30 222604_eng
OracleAS 10g: Managing and Configuring = Clusters 03:10 222605_eng
OracleAS 10g: Business Intelligence = Component=20 Management 04:00 222606_eng
OracleAS 10g: XML Applications, Web = Services, and=20 Monitoring 02:40 222607_eng
OracleAS 10g: Tuning and Reconfiguring = the Middle=20 Tier 04:15 222608_eng
OracleAS 10g: Backup and Recovery 01:40 222609_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution = Area/Sun=20 Solaris 8/Sun Microsystems Solaris 8: Administration and = Installation=20 Fundamentals
Solaris 8 System Operations 02:00 40529_eng
Solaris 8 Installation 01:05 40534_eng
Solaris 8 User Administration 04:10 40537_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution = Area/Sun=20 Solaris 9/Sun Microsystems Solaris 9: System Administration = I
Solaris 9 System Operations 02:20 73559_eng
Solaris 9 Installation and OpenBoot 04:30 71568_eng
Solaris 9 System Administration 07:20 71585_eng
Solaris 9 Device and File System = Management 04:00 76250_eng
Solaris 9 Management Tools 02:40 76289_eng
Solaris 9 Security 04:00 76291_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution = Area/Sun=20 Solaris 9/Sun Microsystems Solaris 9: System Administration = II
Solaris 9 Networking 02:40 78582_eng
Solaris 9 File Systems and Storage 06:20 79047_eng
Solaris 9 Systems Supervision 03:40 80100_eng
Solaris 9 Naming Services 03:15 79045_eng
Solaris 9 Advanced Installation 02:40 79046_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution = Area/Using=20 and Administering UNIX/UNIX: System Administration
UNIX User and Data Management 02:40 107814_eng
Deploying and Initializing UNIX = Systems 02:40 107822_eng
Securing UNIX Systems 03:20 107848_eng
Managing UNIX Software and System = Services 01:20 113993_eng
Networking and UNIX Name Resolution 02:20 107849_eng
Managing UNIX Clients 01:20 211844_eng
Administering UNIX Network Services 03:00 211845_eng
UNIX Systems Management 03:00 211846_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution = Area/UNIX=20 Essentials/UNIX Essentials
UNIX: Overview 04:00 UNGN01E
UNIX: Exploring the Filesystem 03:00 UNGN02E
UNIX: Working with Files 04:00 UNGN03E
UNIX: Using Editors 04:00 UNGN07E
UNIX: Process and Data Utilities 05:00 UNGN05E
UNIX: The User Environment 04:00 UNGN06E
UNIX: Using the Shell 04:00 UNGN08E
UNIX: Shell Programming 04:00 UNGN09E
Essentials of HP-UX 05:00 HPESS
HP-UX File Management 06:00 HPFM
HP-UX Job Control 06:00 HPJC

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution = Area/UNIX=20 Essentials/UNIX: Operating System Fundamentals
Introduction to UNIX 02:00 78920_eng
UNIX System Architecture 04:00 78924_eng

Course Curricula/English - US/IT Professional = Curricula/Operating Systems and Server Technologies Solution = Area/UNIX=20 Essentials/UNIX: The User Environment
Customizing the UNIX User = Environment 04:00 80536_eng
Working with UNIX Files and = Directories 04:20 80533_eng
Working with UNIX Programs 03:00 80534_eng
Text Editing and Printing in UNIX 02:40 80535_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/C++ = Programming
ANSI C Programming: Introducing C 04:00 ANSC01E
ANSI C Programming: Data = Representation 03:00 ANSC02E
ANSI C Programming: Functions 04:00 ANSC03E
ANSI C Programming: Expressions 04:00 ANSC04E
ANSI C Programming: Flow Control 03:00 ANSC05E
ANSI C Programming: Text Processing 04:00 ANSC06E
ANSI C Programming: Processing = Records 03:00 ANSC07E
ANSI C Programming: Pointers 03:00 ANSC08E
ANSI C Programming: The Standard Library = and=20 Preprocessor 03:00 ANSC09E
C++ Programming: Structured = Programming 04:00 CPRG01E
C++ Programming: Classes and Data = Abstraction 04:00 CPRG02E
C++ Programming: Manipulating = Objects 04:00 CPRG03E
C++ Programming: Overloading 04:00 CPRG04E
C++ Programming: Files and Streams 04:00 CPRG05E
C++ Programming: Programming = Techniques 03:00 CPRG06E

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Cobol
Introducing COBOL 04:00 COBL01E
COBOL: Structured Program = Development 03:00 COBL02E
COBOL: The DATA DIVISION 04:00 COBL03E
COBOL: Statements and Editing = Characters 03:00 COBL04E
COBOL: Flow Control and Iteration 04:00 COBL05E
COBOL: File Handling 04:00 COBL06E
COBOL: Debugging and Testing 03:00 COBL07E
COBOL: Advanced Programming 04:00 COBL08E
COBOL: Report Writer 03:00 COBL09E
IBM Enterprise Operating Systems 04:00 COBL10E

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Generic Languages/C++ = Programming
C++ Programming: Structured = Programming 03:40 116671_eng
C++ Programming: Classes and Data = Abstraction 04:00 116672_eng
C++ Programming: Manipulating = Objects 03:20 116673_eng
C++ Programming: Overloading 03:40 116674_eng
C++ Programming: Files and Streams 02:40 116675_eng
C++ Programming: Programming = Techniques 03:00 116676_eng
TestPrep Final Exam: C++ = programming n/a FE0015_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Generic = Languages/ANSI C=20 Programming
ANSI C Programming: Introducing C 04:00 116604_eng
ANSI C Programming: Data = Representation 03:20 116654_eng
ANSI C Programming: Functions 05:20 116670_eng
ANSI C Programming: Expressions 03:35 116697_eng
ANSI C Programming: Flow Control 02:40 116731_eng
ANSI C Programming: Text Processing 04:00 116752_eng
ANSI C Programming: Processing = Records 04:00 116781_eng
ANSI C Programming: Pointers 02:45 116826_eng
ANSI C Programming: The Standard Library = and=20 Preprocessor 03:20 116840_eng
TestPrep Final Exam: ANSI C = Programming n/a FE0016_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Generic = Languages/Perl=20 Programming Fundamentals
Perl Language Fundamentals 03:10 235060_eng
Starting to Program with Perl 03:00 235075_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/IBM = Websphere/Developing with=20 IBM Rational Application Developer for WebSphere Software = V6.0
Rational Application Developer = Workbench 02:45 228133_eng
Java Development with Rational = Application=20 Developer 03:25 228134_eng
Web Development with Rational = Application=20 Developer 02:50 228136_eng
Running Applications in Rational = Application=20 Developer 02:45 228137_eng
Testing and Debugging in Rational = Application=20 Developer 02:55 228138_eng
Packaging and Deployment in Rational = Application=20 Developer 01:30 228139_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Java 2 (Platform=20 1.2)
Java 2: Language Basics 04:00 JAV01SE
Java 2: Creating Classes 04:00 JAV02SE
Java 2: Language Features 04:00 JAV03SE
Java 2: Core Utilities 04:00 JAV04SE
Java 2: Introduction to Creating = GUIs 04:00 JAV05SE

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Java 2 = Programming/Java 2=20 Programming
Java 2 Language Basics 04:15 31643_eng
Creating Classes in Java 2 03:50 31649_eng
Java 2 Language Features 02:30 31654_eng
Core Java 2 Utilities 03:35 31658_eng
Introduction to Creating GUIs in Java = 2 03:30 31663_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Java 2 = Programming/Java=20 Programming with J2SE 1.4
Getting Started with Java 02:50 212087_eng
Operators and Flow Control in Java 01:50 212088_eng
Creating Classes in Java 02:00 212089_eng
Working with Classes in Java 02:40 212090_eng
Reference Types and Threading 02:20 212202_eng
Exception Handling and Assertions 01:40 212091_eng
Java Utilities 03:10 212092_eng
Java Applets 01:40 212373_eng
Basic GUI Development in Java 02:20 212093_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Java 2 = Programming/Java=20 Programming with J2SE: Update from 1.4 to 5.0
J2SE 5.0 Language Features 03:05 220575_eng
Library and Class Changes in J2SE = 5.0 03:40 220596_eng
Using Metadata in J2SE 5.0 02:00 220592_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Java 2 = Programming/Java=20 Programming with J2SE 5.0
Getting Started with Java 02:00 220915_eng
Operators and Flow Control in Java 02:15 220916_eng
Creating Classes in Java 02:55 220917_eng
Working with Classes in Java 02:35 220918_eng
Generics and Annotations 03:00 222163_eng
Reference Types and Threading 02:20 220919_eng
Exception Handling and Assertions 02:10 220920_eng
Java Utilities 03:40 220921_eng
Java I/O 01:45 222157_eng
Basic GUI Development in Java 02:25 220922_eng
Java Applets 01:55 220923_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Java 2 = Programming/Java=20 Enterprise Development with the J2EE: Overview of the J2EE=20 Architecture
J2EE Architecture 04:20 66577_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Java 2 = Programming/Java=20 Enterprise Development with the J2EE: Client Development, = Application=20 Deployment, and Security
Developing J2EE Clients 02:00 73519_eng
Packaging and Deploying J2EE = Applications 01:40 73529_eng
Java 2 Security Features 03:00 73543_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Java 2 = Programming/Java=20 Enterprise Development with the J2EE: Servlets and = JSPs
Developing Servlets 04:40 73468_eng
Developing JSPs 02:20 73491_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Java 2 = Programming/Java=20 Enterprise Development with the J2EE: Enterprise = JavaBeans
Developing EJBs 03:40 73423_eng
Persistence and Transactional Issues = Affecting=20 EJBs 02:40 73445_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Java 2 = Programming/Java=20 Enterprise Development with the J2EE: J2EE Support = Technologies
Java Database Connectivity 05:20 66651_eng
RMI and the Java Message Service 05:10 66663_eng
CORBA and the Java IDL 05:30 66713_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Java 2 = Programming/Java=20 Enterprise Development with the J2EE: J2EE Connector
The J2EE Connector Architecture 02:00 210367_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Java Enterprise=20 Connectivity
Java Enterprise Connectivity: Swing and = the JFC 04:00 JAV06SE
Java Enterprise Connectivity: Java = Database=20 Connectivity (JDBC) 05:00 JAV07SE
Java Enterprise Connectivity: Remote = Method=20 Invocation (RMI) and Serialization 04:00 JAV08SE
Java Enterprise Connectivity: CORBA and = the Java=20 IDL 04:00 JAV09SE
Java Enterprise Connectivity: = Servlets 04:00 JAV10SE
Java Enterprise Connectivity: Enterprise = Java=20 Beans (EJB) 04:00 JAV11SE
Java Enterprise Connectivity: Security = Features 03:00 JAV12SE

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Java Web = Services
Web service technologies 03:00 83795_eng
Java technologies for web services 02:40 110732_eng
Java web service clients 01:40 116824_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Lotus Notes Domino = 6.0/Lotus=20 Notes Domino 6 Application Development Update
Application Design Enhancements 02:40 85367_eng
Programming Enhancements 01:50 85387_eng
Application Implementation 00:40 85388_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Microsoft = .NET/Microsoft .NET=20 for Developers: ADO.NET with C#
ADO.NET Connections and Commands 03:40 129900_eng
Building ADO.NET DataSets 02:20 129901_eng
Managing Disconnected Data 02:20 131252_eng
Advanced ADO.NET Programming 03:20 129902_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Microsoft = .NET/Microsoft .NET=20 for Developers: Building Server Components with C#
Windows Services in C# 02:00 130090_eng
Interoperability and Serviced Components = in C# 03:20 130091_eng
.NET Remoting in C# 04:00 130092_eng
XML Data Access in C# 03:00 130093_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Microsoft = .NET/Microsoft .NET=20 for Developers: Creating User Services for Windows Applications = with=20 C#
Windows Forms and Controls in C# 03:40 130035_eng
Customizing Controls and Events in = C# 02:20 130036_eng
Input Validation and Error Handling in = C# 02:00 130037_eng
Adding Services and Components in = C# 02:00 130038_eng
Printing, Help, Accessibility, = Localization, and=20 Globalization in C# 02:40 130039_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Microsoft = .NET/Microsoft .NET=20 for Developers: Foundations of ASP.NET with C#
Working with ASP.NET 02:00 204929_eng
Responding to Clients and Errors in = ASP.NET 01:40 204930_eng
Controls in ASP.NET Web Forms 03:00 204940_eng
Styling Web Applications 01:20 205483_eng
Data Access with ASP.NET 02:20 204943_eng
Supporting User Assistance and = Accessibility 02:20 205346_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Microsoft = .NET/Microsoft .NET=20 for Developers: Testing, Debugging, and Maintaining Web = Applications in=20 C#
Testing and Instrumenting Web = Applications in=20 C# 03:00 132055_eng
Web Application Tracing and Debugging in = C# 03:40 132056_eng
Web Application Maintenance in C# 03:20 132057_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Microsoft .NET for=20 Developers/Microsoft .NET for Developers: Building Server = Components with=20 VB.NET
Windows Services in VB.NET 02:00 116720_eng
Interoperability and Serviced = Components 03:20 116749_eng
.NET Remoting 04:00 116782_eng
XML Data Access in VB.NET 03:00 116805_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Microsoft .NET for=20 Developers/Microsoft .NET for Developers: Creating User Services = for=20 Windows Applications with VB.NET
Windows Forms and Controls in = VB.NET 03:20 108764_eng
Customizing Controls and Events in = VB.NET 02:20 121217_eng
Input Validation and Error Handling in = VB.NET 02:00 108765_eng
Adding Services and Components in = VB.NET 02:20 109638_eng
Printing, Reporting, Help, = Accessibility,=20 Localization, and Globalization in VB.NET 03:00 109314_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Microsoft .NET for=20 Developers/Microsoft .NET for Developers: Web-based Application=20 Deployment
Planning and Starting the Deployment of = a .NET Web=20 Application 02:20 115334_eng
Using Visual Studio .NET to Deploy a = Web-based=20 Application 02:40 115333_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Microsoft .NET for=20 Developers/Microsoft .NET for Developers: Implementing Security = for VB=20 .NET Applications
Introducing Security Best Practices in = VB.NET=20 Applications 02:50 230549_eng
Implementing Security Best Practices in = VB.NET=20 Applications 02:55 230581_eng
Implementing Security for SQL in VB.NET=20 Applications 02:50 230643_eng
Code Access Security for VB.NET 03:40 230656_eng
Implementing Platform Security in VB.NET = Applications 02:20 230668_eng
Implementing Authentication Security in = VB.NET=20 Applications 03:30 230706_eng
Role-based Security in VB.NET 02:10 230749_eng
Implementing .NET Remoting and WSE in = VB.NET=20 Applications 01:50 230767_eng
Implementing Cryptography in VB.NET=20 Applications 04:15 230778_eng
Application Stability and Deployment in = VB.NET=20 Applications 02:30 230798_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Microsoft .NET = Software=20 Development Tools/Microsoft .NET for Developers
Introducing Microsoft .NET 04:30 31679_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Microsoft .NET = Software=20 Development Tools/Microsoft .NET for Developers: ADO.NET with=20 VB.NET
ADO.NET Connections and Commands 04:20 73686_eng
Building ADO.NET DataSets 04:10 73687_eng
Advanced ADO.NET Programming 04:25 73689_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Microsoft .NET = Software=20 Development Tools/Microsoft .NET for Developers: Analyzing = Requirements=20 and Defining Solution Architectures
.NET Solution Vision and = Requirements 04:00 108317_eng
Developing .NET Specifications, = Strategies, and=20 Conceptual Design 03:40 108579_eng
Creating the .NET Logical Design 02:00 108595_eng
Creating the .NET Physical Design 02:40 108608_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Microsoft .NET = Software=20 Development Tools/Microsoft .NET for Developers: Building XML Web=20 Services
XML Web Services and Microsoft.NET 03:10 61990_eng
Building Web Services and Web-Service = Clients with=20 Microsoft .NET 02:40 61994_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Microsoft .NET = Software=20 Development Tools/Microsoft .NET for Developers: C# for the C++=20 Developer
Inside C# 06:30 65409_eng
Programming C# for the C++ = Developer 07:30 65410_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Microsoft .NET = Software=20 Development Tools/Microsoft .NET for Developers: C# for the Visual = Basic=20 6.0 Developer
Beginning C# 07:20 64554_eng
Programming C# for the VB6 = Developer 07:40 64556_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Microsoft .NET = Software=20 Development Tools/Microsoft .NET for Developers: Configuration and = Security with C#
Assemblies and Configuration with C# in = .NET 03:20 110465_eng
Security with C# 05:40 110468_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Microsoft .NET = Software=20 Development Tools/Microsoft .NET for Developers: Configuration and = Security with VB.NET
Assemblies and Configuration in = .NET 03:20 84842_eng
Security with VB.NET 05:40 84854_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Microsoft .NET = Software=20 Development Tools/Microsoft .NET for Developers: Foundations of = ASP.NET=20 with VB.NET
Introduction to ASP.NET 02:40 66794_eng
Building ASP.NET Applications 06:15 66795_eng
Optional ASP.NET Features and Finalizing = ASP.NET=20 Applications 05:45 66796_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Microsoft .NET = Software=20 Development Tools/Microsoft .NET for Developers: Implementing = Security for=20 C# Applications
Introducing Security Best Practices in = C# .NET=20 Applications 02:50 230978_eng
Implementing Security Best Practices in = C# .NET=20 Applications 02:55 230979_eng
Implementing Security for SQL in C# .NET = Applications 02:50 230980_eng
Code Access Security for C# .NET 03:40 230981_eng
Implementing Platform Security in C# = .NET=20 Applications 02:20 230982_eng
Implementing Authentication Security in = C# .NET=20 Applications 03:30 230983_eng
Role-Based Security in C# .NET 02:10 230984_eng
Implementing .NET Remoting and WSE in C# = .NET=20 Applications 01:50 230985_eng
Implementing Cryptography in C# .NET=20 Applications 04:15 230986_eng
Application Stability and Deployment in = C# .NET=20 Applications 02:30 230987_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Microsoft .NET = Software=20 Development Tools/Microsoft .NET for Developers: Mastering ASP.NET = with=20 VB.NET
ASP.NET User Interface = Considerations 02:40 117745_eng
Adding Professional Features to an = ASP.NET User=20 Interface 02:40 117893_eng
Globalizing ASP.NET Applications 01:40 117761_eng
Advanced ASP.NET Topics 03:40 117772_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Microsoft .NET = Software=20 Development Tools/Microsoft .NET for Developers: Testing, = Debugging, and=20 Maintaining Web Applications in VB.NET
Testing and Instrumenting Web = Applications in=20 VB.NET 03:00 112070_eng
Web Application Tracing and Debugging in = VB.NET 03:40 112074_eng
Web Application Maintenance in = VB.NET 03:20 112219_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Microsoft .NET = Software=20 Development Tools/Microsoft .NET for Developers: Testing, = Debugging, and=20 Maintaining Window Applications in C#
Testing and Instrumenting C# = Applications 05:00 109340_eng
Application Maintenance and Optimization = in C# 02:20 109343_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Microsoft .NET = Software=20 Development Tools/Microsoft .NET for Developers: Testing, = Debugging, and=20 Maintaining Window Applications in VB.NET
Testing and Instrumenting VB.NET = Applications 05:00 79986_eng
Application Maintenance and Optimization = in=20 VB.NET 02:20 79995_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Microsoft .NET = Software=20 Development Tools/Microsoft .NET for Developers: Visual Basic .NET = for the=20 VB6 Developer
Moving to Visual Basic .NET 05:20 61588_eng
Advanced Language Features of Microsoft = VB.NET 05:20 61594_eng
Windows Forms and ASP.NET 04:30 61599_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Microsoft .NET = Software=20 Development Tools/Microsoft .NET for Developers: Windows-based = Application=20 Deployment
Application Deployment in .NET 02:00 79126_eng
Deployment of Windows-Based .NET = Applications 06:10 79788_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Microsoft .NET = Software=20 Development Tools/Microsoft .NET for IT = Professionals
What Microsoft .NET Means for IT = Professionals 05:00 31739_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Microsoft .NET = Software=20 Development Tools/Microsoft .NET Framework 2.0: New Features for=20 Developers Using Visual Basic 2005
Visual Studio 2005 with Visual = Basic 03:00 235804_eng
Visual Basic 2005, the Console Class, = and=20 Security 02:20 235803_eng
ADO.NET 2.0, Data Binding, and ASP.NET = 2.0 02:20 235805_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Microsoft .NET = Software=20 Development Tools/Microsoft .NET Framework 2.0: New Features for=20 Developers Using C# 2005
Visual Studio 2005 with C# 03:20 239189_eng
C# 2005, the Console Class, and = Security 02:20 239190_eng
ADO.NET 2.0, Data Binding, and ASP.NET = 2.0 02:20 239191_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Microsoft .NET = Software=20 Development Tools/Microsoft .NET Framework 2.0: Application = Development=20 Foundation with Visual Basic 2005
Visual Basic 2005: System Types and = Collections 02:50 236802_eng
Visual Basic 2005: Serialization and = I/O 02:40 236815_eng
Visual Basic 2005: Customized = Programming 02:50 236829_eng
Visual Basic 2005: Security 02:50 236843_eng
Visual Basic 2005: Threading, Service = Processing,=20 and Application Domains 03:00 236856_eng
Visual Basic 2005: Diagnostics and = Management 03:00 236870_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Microsoft .NET = Software=20 Development Tools/Microsoft .NET Framework 2.0: Developing = Web-based=20 Client Applications with Visual Basic 2005 and ASP.NET = 2.0
Web-form Creation with Visual Basic 2005 = and=20 ASP.NET 2.0 04:00 237307_eng
Data Integration with Visual Basic 2005 = and=20 ASP.NET 2.0 02:40 237308_eng
Custom Controls and Security with Visual = Basic=20 2005 and ASP.NET 2.0 02:20 237309_eng
Web-application Deployment, = Optimization, and=20 Customization with Visual Basic 2005 and ASP.NET 2.0 03:40 237310_eng
XML and Mobile Web Applications with = Visual Basic=20 2005 and ASP.NET 2.0 02:40 237311_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Microsoft = C#/Microsoft .NET=20 for Developers: Building XML Web Services with C#
XML Web Services and Microsoft.NET 02:30 130206_eng
Building and Using Web Services 01:35 210879_eng
Building Web Services and Web Service = Clients with=20 Microsoft .NET 01:35 130207_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Microsoft = C#/Microsoft .NET=20 for Developers: Mastering ASP.NET with C#
Creating and Using Components with = ASP.NET 02:40 205543_eng
Tracking Users in ASP.NET 01:20 205556_eng
Globalizing ASP.NET Applications 01:40 205553_eng
Installation and Performance Issues for = ASP.NET=20 Applications 02:00 205557_eng
Integrating and Working with Unmanaged = Code Using=20 ASP.NET 02:00 205578_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Microsoft Office 2000 = Solution Development
Microsoft Office 2000 - Solution = Development:=20 Fundamentals 04:00 MSD01SE
Microsoft Office 2000 - Solution = Development:=20 Building Applications 04:00 MSD02SE
Microsoft Office 2000 - Solution = Development:=20 Developing Applications 04:00 MSD03SE
Microsoft Office 2000 - Solution = Development:=20 Developing Excel Applications 04:00 MSD04SE
Microsoft Office 2000 - Solution = Development:=20 Developing Word Applications 04:00 MSD05SE
Microsoft Office 2000 - Solution = Development:=20 Expanding Your Solution 04:00 MSD06SE
Microsoft Office 2000 - Solution = Development:=20 Advanced Solution Development 04:00 MSD07SE
Microsoft Office 2000 - Solution = Development:=20 Developing with FrontPage 05:00 MSD08SE
Microsoft Office 2000 - Solution = Development:=20 Designing and Deploying a Solution 05:00 MSD09SE

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Microsoft Solution=20 Architectures
Microsoft Solution Architectures: = Solutions=20 Life-Cycle Analysis Phase 05:00 SA0101E
Microsoft Solution Architectures: = Analysis and=20 Design Techniques 04:00 SA0102E
Microsoft Solution Architectures: = Conceptual and=20 Logical Design 05:00 SA0103E
Microsoft Solution Architectures: = Physical Design=20 and User Interface 04:00 SA0104E

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Microsoft = VBScript/Microsoft=20 VBScript: Language Basics
VBScript - Elements, Arrays, Procedures, = and=20 Program Flow 03:15 116523_eng
VBScript- Functions, Core Objects, and = Classes 03:15 116524_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Microsoft Visual = Basic=20 5.0
Microsoft Visual Basic 5.0 Fundamentals: = Basic=20 Concepts 04:00 VB5001E
Microsoft Visual Basic 5.0 Fundamentals: = Forms,=20 Variables, and Procedures 05:00 VB5002E
Microsoft Visual Basic 5.0 Fundamentals: = Application Control 05:00 VB5004E
Microsoft Visual Basic 5.0 Fundamentals: = Testing=20 and Debugging 04:00 VB5003E
Microsoft Visual Basic 5.0 Fundamentals: = Developing Database Applications 04:00 VB5005E
Microsoft Visual Basic 5.0 Fundamentals: = Introducing ActiveX 04:00 VB5006E

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Microsoft Visual = Basic=20 6.0
Microsoft Visual Basic 6.0 Desktop: = Controls 04:00 VB6001E
Microsoft Visual Basic 6.0 Desktop: = Forms,=20 Controls, and Menus 04:00 VB6002E
Microsoft Visual Basic 6.0 Desktop: = Validation,=20 Error Handling, and Help 04:00 VB6003E
Microsoft Visual Basic 6.0 Desktop: = Introduction=20 to Data Access 04:00 VB6004E
Microsoft Visual Basic 6.0 Desktop: = Compilation=20 and Debugging 03:00 VB6005E
Microsoft Visual Basic 6.0 Desktop: = Introduction=20 to COM Components 04:00 VB6006E
Microsoft Visual Basic 6.0 Desktop: = Creating COM=20 Components 1 04:00 VB6007E
Microsoft Visual Basic 6.0 Desktop: = Creating COM=20 Components 2 04:00 VB6008E
Microsoft Visual Basic 6.0 Desktop: = Creating=20 ActiveX Controls 04:00 VB6009E
Microsoft Visual Basic 6.0 Desktop: = Building=20 Internet Applications 03:00 VB6010E
Microsoft Visual Basic 6.0 Desktop: = Installation=20 and Deployment 04:00 VB6011E
Microsoft Visual Basic 6.0 Distributed:=20 Introduction to Enterprise Development 04:00 VB6021E
Microsoft Visual Basic 6.0 Distributed: = Microsoft=20 Transaction Server 03:00 VB6022E
Microsoft Visual Basic 6.0 Distributed: = Using MTS=20 Services 04:00 VB6023E
Microsoft Visual Basic 6.0 Distributed:=20 Middle-Tier Data Access 04:00 VB6024E
Microsoft Visual Basic 6.0 Distributed: = Building=20 SQL Stored Procedures 03:00 VB6025E

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Microsoft Visual=20 C++
Microsoft Visual C++ 5.0: Developing MFC = Applications - Fundamentals 04:00 VC5001E
Microsoft Visual C++ 5.0: Developing MFC = Applications - MFC Programming 04:00 VC5002E
Microsoft Visual C++ 5.0: Developing MFC = Applications - User Interface Programming I 05:00 VC5003E
Microsoft Visual C++ 5.0: Developing MFC = Applications - User Interface Programming II 05:00 VC5004E
Microsoft Visual C++ 5.0: Developing MFC = Applications - Viewing and Storing Data 04:00 VC5005E
Microsoft Visual C++ 5.0: Developing MFC = Applications - Painting and Printing 03:00 VC5011E
Microsoft Visual C++ 5.0: Developing MFC = Applications - Database Applications 04:00 VC5006E
Microsoft Visual C++ 5.0: Developing MFC = Applications - The Internet and ISAPI 04:00 VC5007E
Microsoft Visual C++ 5.0: Developing MFC = Applications - ActiveX 05:00 VC5008E
Microsoft Visual C++ 5.0: Developing MFC = Applications - Internet Applications 04:00 VC5009E
Microsoft Visual C++ 5.0: Developing MFC = Applications - ATL COM 04:00 VC5010E
Microsoft Visual C++ 5.0: Developing MFC = Applications - Application Deployment 04:00 VC5012E

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Programming Best=20 Practices/Best Practices for Software Programming
Programming Techniques and = Strategies 02:05 219722_eng
General Coding Best Practices 03:35 219736_eng
Object-oriented Coding Best = Practices 02:20 219750_eng
Maintaining Quality Code 01:50 219763_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Rational Rose = 2001
Fundamentals of Rational Rose 2001 03:55 31622_eng
Enhanced Features of Rational Rose = 2001 04:10 31627_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Software=20 Design/Object-Oriented Analysis and Design with UML
Object-Oriented Analysis and Design with = UML:=20 Fundamentals 02:40 115472_eng
Object-Oriented Analysis and Design with = UML:=20 Exploring System Behavior 02:00 115473_eng
Object-Oriented Analysis and Design with = UML:=20 Finding Classes 03:40 115474_eng
Object-Oriented Analysis and Design with = UML:=20 Analyzing the System 05:00 115475_eng
Object-Oriented Analysis and Design with = UML:=20 System and Object Behavior 04:00 115476_eng
Object-Oriented Analysis and Design with = UML:=20 Designing the System 03:00 115477_eng
Object-Oriented Analysis and Design with = UML:=20 Design and Implementation Issues 02:40 115478_eng

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Software Design=20 Methodology
OOAD with the UML: Fundamentals 03:00 RA9801E
OOAD with the UML: Exploring System = Behavior 03:00 RA9802E
OOAD with the UML: Finding Classes 04:00 RA9803E
OOAD with the UML: Analyzing the = System 04:00 RA9804E
OOAD with the UML: System and Object = Behavior 04:00 RA9805E
OOAD with the UML: Designing the = System 03:00 RA9806E
OOAD with the UML: Design and = Implementation=20 Issues 03:00 RA9807E
OOAD with the UML: Rational Rose 98 -=20 Fundamentals 04:00 RA9808E
OOAD with the UML: Rational Rose 98 - = Enhanced=20 Features 04:00 RA9809E

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Software Programming=20 Fundamentals
Getting Started with Programming 03:00 78978_eng
Designing Programs 03:10 78995_eng
Programming Fundamentals: Getting = Started 04:00 PGFN01E
Programming Fundamentals: Designing = Programs 04:00 PGFN02E
ANSI C Programming: Introducing C 04:00 ANSC01E
C++ Programming: Structured = Programming 04:00 CPRG01E
GUI Design Fundamentals 04:00 ADPG01E
Web-Based Interface Design 04:00 ADPG02E
Principles of OOP: I 06:00 WOOPRA
Principles of OOP: II 06:00 WOOPRB
Object-Oriented Analysis - Objects and = Classes 05:00 OOAOC
Object-Oriented Analysis - Dynamic = Modeling 06:00 OOADM
Object-Oriented Design 03:00 OOD
Distributed Component Principles and=20 Technologies 03:00 AND103E
Microsoft ActiveX Technologies 03:00 AND102E

Course Curricula/English - US/IT Professional = Curricula/Software Development Solution Area/Software Development=20 Principles /Developing a User-Centred Software Design = Approach
Introducing User-Centered Design 02:00 231413_eng
Developing an Application Using = User-Centered=20 Design 02:35 231423_eng
The Iterative Process in User-Centered = Design 02:15 231434_eng
Practical Examples of User-Centered = Design 01:00 231444_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Adobe/Adobe GoLive 5: Getting=20 Started
Getting Started with GoLive 5 02:00 40847_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Adobe/Adobe GoLive 5: Up and=20 Running
Up and Running with GoLive 5 02:00 40850_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Adobe/Adobe GoLive 5: Moving=20 On
Moving On with GoLive 5 02:00 40853_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Adobe/Adobe Illustrator 9.0: = Getting=20 Started
Getting Started with Illustrator = 9.0 02:00 37606_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Adobe/Adobe Illustrator 9.0: Up = and=20 Running
Up and Running with Illustrator 9.0 02:00 39040_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Adobe/Adobe Illustrator = CS
Preparing and Drawing Objects in = Illustrator CS 03:15 222221_eng
Using Type and Fills and Importing = Artwork in=20 Illustrator CS 04:20 222233_eng
Special Effects, Layers, and Styles in = Illustrator=20 CS 03:20 222244_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Adobe/Adobe ImageReady = 3
Optimizing File Sizes with ImageReady = 3 02:00 38433_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Adobe/Adobe Photoshop = 6.0
Getting Started with Photoshop 6.0 02:30 33838_eng
Up and Running with Photoshop 6.0 02:00 33841_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Adobe/Adobe Photoshop = 7.0
Getting Started with Photoshop 7.0 02:40 82825_eng
Up and Running with Photoshop 7.0 02:20 84921_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Adobe/Adobe Photoshop = CS
Photoshop CS Basics 03:20 222499_eng
Selections and Layers in Photoshop = CS 02:40 222585_eng
Advanced Tools in Photoshop CS 02:20 222588_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Lotus
Lotus Notes Domino 4.5 Developing = Interactive Web=20 Applications: Database Design 04:00 LND4503
Lotus Notes Domino 4.5 Developing = Interactive Web=20 Applications: Web Site Development 04:00 LND4504

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Macromedia/Developing = Macromedia=20 ColdFusion MX Applications Dreamweaver MX
Using the Dreamweaver MX Development=20 Environment 04:30 81241_eng
Using Dreamweaver MX to Develop = ColdFusion MX=20 Applications 04:20 81927_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Macromedia/Macromedia = ColdFusion 5:=20 Foundation
Getting Started with ColdFusion 5 04:35 62158_eng
Data Retrieval and Manipulation in = Macromedia=20 ColdFusion 5 04:45 62163_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Macromedia/Macromedia = ColdFusion 5:=20 Experienced
Working with Complex Data in Macromedia = ColdFusion=20 5 05:20 63171_eng
Reusing Code in Macromedia ColdFusion = 5 02:35 63187_eng
Extending your ColdFusion 5 Toolkit 02:50 63192_eng
Exception Handling in Macromedia = ColdFusion 5 01:40 63197_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Macromedia/Macromedia = ColdFusion MX:=20 Foundation
Getting Started with ColdFusion MX 04:50 75372_eng
Data Retrieval and Manipulation in = Macromedia=20 ColdFusion MX 04:15 75377_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Macromedia/Macromedia = ColdFusion MX:=20 Experienced
Working with Complex Data in ColdFusion = MX 04:00 80774_eng
Working with Persistent Data in = ColdFusion MX 02:20 80821_eng
Creating Reusable ColdFusion MX = Code 04:05 80777_eng
Enhancing ColdFusion MX = Applications 03:30 80780_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Macromedia/Macromedia = Dreamweaver 4:=20 Foundation
Starting Work with Dreamweaver 4 05:35 61058_eng
Designing and Managing a Web Site with = Dreamweaver=20 4 02:50 61064_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Macromedia/Macromedia = Dreamweaver 4:=20 Getting Started
Getting Started with Dreamweaver 4 02:00 31616_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Macromedia/Macromedia = Dreamweaver 4: Up=20 and Running
Up and Running with Dreamweaver 4 02:00 31806_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Macromedia/Macromedia = Dreamweaver 4:=20 Experienced
Client-Side Technologies, Frames, and = Interactive=20 Page Elements in Dreamweaver 4 03:40 62357_eng
Advanced Elements in Dreamweaver 4 02:40 62362_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Macromedia/Macromedia = Dreamweaver MX:=20 Foundation I
Using Basic Dreamweaver MX Tools 05:00 72415_eng
Structuring Web Pages with Macromedia = Dreamweaver=20 MX 02:40 76138_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Macromedia/Macromedia = Dreamweaver MX:=20 Foundation II
Using Advanced Dreamweaver MX Tools 07:10 75830_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Macromedia/Macromedia = Dreamweaver MX=20 for ASP.NET: Experienced
Introducing Dreamweaver MX and = ASP.NET 04:20 81394_eng
Using Dreamweaver MX to Develop ASP.NET=20 Applications 04:00 81395_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Macromedia/Macromedia Fireworks = 4:=20 Foundation
Getting Started with Macromedia = Fireworks 4 01:50 63744_eng
Creating Animated Objects in Macromedia = Fireworks=20 4 03:50 63745_eng
Using Fireworks 4 with Dreamweaver and = Flash 01:50 63746_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Macromedia/Macromedia Fireworks = 4:=20 Getting Started
Getting Started with Fireworks 4 02:00 31946_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Macromedia/Macromedia Fireworks = 4: Up=20 and Running
Up and Running with Fireworks 4 02:00 31949_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Macromedia/Macromedia Fireworks = MX:=20 Foundation
Working with Images in Macromedia = Fireworks MX 04:20 73662_eng
Adding Interactive Objects in Macromedia = Fireworks=20 MX 02:00 73728_eng
Using Fireworks MX with Dreamweaver MX = and Flash=20 MX 02:00 73661_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Macromedia/Macromedia Flash 5:=20 Fundamentals
The Fundamentals of Flash 5 05:40 57899_eng
Animation, Sound, Interactivity, and = Publishing in=20 Flash 5 05:10 57905_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Macromedia/Macromedia Flash 5: = Getting=20 Started
Getting Started with Flash 5 02:00 31709_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Macromedia/Macromedia Flash 5: = Up and=20 Running
Up and Running with Flash 5 02:20 31712_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Macromedia/Macromedia Flash MX: = Foundation
Basic Animation in Macromedia Flash = MX 04:20 66515_eng
Increased Application of Macromedia = Flash MX 03:20 66516_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Macromedia/Macromedia Flash MX=20 ActionScript: Experienced
Using ActionScript in Flash MX 06:40 73282_eng
Objects, Functions, and Components in = Flash MX 05:00 73288_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Macromedia/Macromedia Flash MX = Design=20 Techniques: Experienced
Basic Design Functionality of Macromedia = Flash=20 MX 05:40 69625_eng
Advanced Design Functionality of = Macromedia Flash=20 MX 03:00 69652_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Macromedia/Macromedia Flash MX = 2004:=20 Media Design
Introduction to Creating Graphics in = Flash MX=20 2004 03:55 222258_eng
Using Text in Flash MX 2004 02:25 222262_eng
Animation, Sound, and Video in Flash MX = 2004=20 Movies 02:55 222263_eng
Introduction to ActionScript in Flash MX = 2004 02:50 222264_eng
Navigation and Movie Publishing Flash MX = 2004 02:30 222407_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Macromedia/Macromedia FreeHand = 10:=20 Getting Started
Getting Started with FreeHand 10 02:00 39596_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Macromedia/Macromedia FreeHand = 10: Up=20 and Running
Up and Running with Freehand 10 02:00 39825_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Macromedia/Macromedia FreeHand = 10:=20 Moving On
Moving on with FreeHand 10 02:00 39822_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Macromedia/Macromedia Flash = 8
Introduction to the features of Flash = 8 03:40 234939_eng
Using Text and Components in Flash = 8 02:00 234940_eng
Animation in Flash 8 01:45 234941_eng
ActionScript, Sound, and Video in Flash = 8 01:50 234942_eng
Workflow, Navigation, and Publishing in = Flash 8 03:05 234943_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Macromedia/Macromedia = Dreamweaver 8:=20 Website Development
Setting up a Site and Adding Content in=20 Dreamweaver 8 02:50 237336_eng
Adding Links, Images, and Flash Objects = in=20 Dreamweaver 8 03:05 237337_eng
Tables, Accessibility, and Standards in=20 Dreamweaver 8 01:55 237338_eng
Reusing Content in Dreamweaver 8 02:05 237339_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Macromedia - Web Design &=20 Publishing Tools/Macromedia Dreamweaver MX 2004: Website=20 Development
Setting up a Site and Adding Content in=20 Dreamweaver MX 2004 03:20 214572_eng
Adding Links, Images, and Flash Objects = in=20 Dreamweaver MX 2004 03:00 214573_eng
Adding Tables in Dreamweaver MX = 2004 01:20 218238_eng
Reusing Content in Dreamweaver MX = 2004 02:40 214577_eng
Creating Interactive Web Pages in = Dreamweaver MX=20 2004 02:50 214575_eng
Working with Cascading Style Sheets in = Dreamweaver=20 MX 2004 02:40 214576_eng
Site Testing and Maintenance in = Dreamweaver MX=20 2004 01:40 214966_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Microsoft FrontPage/Microsoft=20 FrontPage
Microsoft Office 2000: Beginning = FrontPage=20 (Classic) 04:00 MSOF38E
Microsoft Office 2000: Advanced = FrontPage=20 (Classic) 04:00 MSOF39E

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Microsoft FrontPage/Microsoft = Office=20 2000: FrontPage 2000
Microsoft Office 2000 - Beginning = FrontPage 04:25 112290_eng
Microsoft Office 2000 - Advanced = FrontPage 04:25 112291_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Microsoft FrontPage/Microsoft = Office=20 XP: Advanced FrontPage 2002
Building and Modifying Web Sites in = FrontPage=20 2002 04:55 34352_eng
Enhancing and Publishing Web Sites in = FrontPage=20 2002 04:30 34357_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Microsoft FrontPage/Microsoft = Office=20 XP: Beginning FrontPage 2002
FrontPage 2002 Basics 03:15 31939_eng
Enhancing and Managing Web Sites with = FrontPage=20 2002 (non-audio) 02:45 31943_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Scripting and Web = Languages/DHTML=20 Basics
DHTML and Cascading Style Sheets 03:15 110402_eng
Making Content Dynamic with DHTML 03:00 109372_eng
DHTML Fundamentals 04:00 GDL01SE
JavaScript: Language Basics = (Classic) 04:00 JSC01SE
JavaScript: Client-Side Scripting 03:00 JSC02SE
Advanced Web Authoring: SSI 04:00 655AW01
Advanced Web Authoring: CGI and = PERL 04:00 655AW02
Microsoft VBScript: Language Basics = I 03:00 MVB01SE
Microsoft VBScript: Language Basics = II 03:00 MVB02SE
Microsoft VBScript: Advanced Language = Topics 03:00 MVB03SE
Microsoft Windows 2000 Script Host: = Automating=20 Administration Tasks 04:00 MVB04SE

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Scripting and Web=20 Languages/Introduction to XML: Language Basics
XML Language Basics 04:00 70151_eng
Style Sheets and Links 05:15 70152_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Scripting and Web = Languages/JavaScript=20 Client-Side Scripting
JavaScript: Language Basics 05:00 115406_eng
JavaScript: Scripting 02:40 115427_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Web Authoring Tools & = Languages/Web=20 Services
Web Services and Service-oriented = Architecture 01:50 218846_eng
Using SOAP 01:50 218848_eng
Using WSDL 02:40 218849_eng
Using UDDI 01:50 218850_eng
Web Services Security 01:30 218851_eng
Emerging Web Service Standards 02:20 218847_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Web Development/Advanced = XML
Structuring XML with Schemas 01:25 213606_eng
Advanced Schemas 02:20 215282_eng
Transforming and Formatting XML 02:40 213612_eng
Querying, Navigating, and Linking XML = Data 01:30 213638_eng
XML APIs 01:40 213609_eng
Extending XML 02:30 213614_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Web Site Design - = Principles
Design Concepts for Web Sites 03:05 31587_eng
Advanced HTML Design Elements 03:00 31592_eng
Advanced Technology Concepts for Web = Designers 04:20 31607_eng

Course Curricula/English - US/IT Professional = Curricula/Web Design Solution Area/Web Site Design - = Tools
The Basic Features and Functionality of = FrontPage=20 2002 04:45 31595_eng
Macromedia Flash 5 Web Design Tools 06:20 31603_eng
Enhancing and Completing Web Sites with = FrontPage=20 2002 04:45 60538_eng
Macromedia DreamWeaver 4 Web Design = Tools 06:10 60545_eng
Paint Shop Pro 7: The Basics 04:00 60553_eng

Course Curricula/English - US/IT Professional = Certifications/(ISC)2/Certified Information Systems Security = Professional=20 (CISSP)/Certified Information Systems Security Professional=20 (CISSP) 
Security Management and Operations = Security=20 Practices 05:00 70443_eng
Access Control and Physical = Security 04:20 70446_eng
Cryptography and Network Security 07:35 70447_eng
Security Architecture and Applications = Security 03:00 70448_eng
Business Continuity Planning, Law, and = Ethics 03:40 70449_eng
Mentoring Certified Information Systems = Security=20 Professional (CISSP) n/a mntcissp
TestPrep Certified Information Systems = Security=20 Professional (CISSP) n/a TPCISSP_eng

Course Curricula/English - US/IT Professional = Certifications/(ISC)2/Information Systems Security Engineering=20 Professional (ISSEP)/Information Systems Security Engineering = Professional=20 (ISSEP)
Systems Security Engineering 02:40 206760_eng
Certification and Accreditation 01:40 206761_eng
Technical Management 01:20 206762_eng
US Government Information Assurance = Regulations 02:20 206763_eng

Course Curricula/English - US/IT Professional = Certifications/(ISC)2/Systems Security Certified Practitioner=20 (SSCP)/Systems Security Certified Practitioner = (SSCP)
Access Controls 01:40 206534_eng
Administration 02:40 206535_eng
Auditing and Monitoring 02:20 206536_eng
Risk, Response, and Recovery 02:10 206537_eng
Cryptography 02:30 206538_eng
Data Communications 02:20 206539_eng
Malicious Code 01:20 206540_eng
Mentoring Systems Security Certified = Practitioner=20 (SSCP) n/a mntsscp
TestPrep Systems Security Certified = Practitioner=20 (SSCP) n/a TPSSCP_eng

Course Curricula/English - US/IT Professional = Certifications/Check Point/Check Point Certified Security = Administrator=20 (CCSA) NGX Certification/156-215 Check Point Security = Administration NGX=20 exam
Check Point NGX: Architecture, Operation = and=20 Installation 02:00 233057_eng
Check Point NGX: Security Policies 02:20 233058_eng
Check Point NGX: Network Address = Translation and=20 Traffic Monitoring 02:40 233059_eng
Check Point NGX: SmartDefense and = Content=20 Security 02:40 233060_eng
Check Point NGX: Authentication and LDAP = User=20 Management 02:40 233061_eng
Check Point NGX: VPN Configuration and = Disaster=20 Recovery 02:20 233062_eng
Mentoring 156-215 Check Point Certified = Security=20 Administrator (CCSA) NGX n/a mnt156215
TestPrep 156-215 Check Point Certified = Security=20 Administrator (CCSA) NGX n/a TP156215_eng

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco Certified Design Associate = (CCDA)/640-861=20 Designing for Cisco Internetwork Solutions_DESGN
Cisco Design Principles 02:20 108673_eng
Examining Cisco Customer Requirements = and Existing=20 Network Topology Methodologies 03:10 110508_eng
Cisco Concepts for Structuring = Networks 03:30 108674_eng
Basic Cisco Campus Switching Design=20 Considerations 03:20 108675_eng
Basic Cisco WAN Design = Considerations 03:00 108676_eng
Cisco IP Addressing Design Concepts 02:40 108677_eng
Cisco Routing Protocol Design = Considerations 03:40 108678_eng
Introduction to Cisco Security Design = Concepts 03:20 108679_eng
Introduction to Cisco Voice Design = Concepts 05:00 108680_eng
Introduction to Cisco Network Management = Design=20 Concepts 03:20 108681_eng
Cisco Design Case Study 01:00 108682_eng
Mentoring 640-861 Designing for Cisco = Internetwork=20 Solutions (DESGN) n/a mnt640861
TestPrep 640-861 Designing for Cisco = Internetwork=20 Solutions (DESGN) n/a TP640861_eng

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco Certified Design Professional = (CCDP)/642-801=20 Building Scalable Cisco Internetworks
Advanced IP Addressing in Cisco = Networks 02:55 233780_eng
Working with IPv6 in Cisco Networks 01:45 233781_eng
Routing Principles in Cisco = Networks 01:55 233782_eng
EIGRP Implementation in Cisco = Networks 01:15 233783_eng
EIGRP Configuration in Cisco = Networks 02:15 233784_eng
OSPF Configuration in Cisco = Networks 02:40 233785_eng
OSPF Configuration for Multiple Area = Domains 02:35 233786_eng
IS-IS Protocol Configuration in Cisco = Networks 03:05 233787_eng
Manipulating IP Routing Protocols in = Cisco=20 Networks 02:20 233788_eng
Influencing Route Selection in Cisco = Networks 01:40 233789_eng
Basic BGP Configuration in Cisco = Networks 02:40 233790_eng
BGP Path Selection Process in Cisco = Networks 02:20 233791_eng
Mentoring 642-801 Building Scalable = Cisco=20 Internetworks (BSCI) n/a mnt642801
TestPrep 642-801 Building Scalable Cisco = Internetworks (BSCI) n/a TP642801_eng

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco Certified Design Professional = (CCDP)/642-811=20 Building Cisco Multilayer Switched Network
Implementing Switching in the = Network 03:50 119265_eng
Configuring VLANs and VTP 03:20 119266_eng
Implementing Spanning Tree Protocol 02:00 119267_eng
Enhancing Spanning Tree Protocol 03:20 119268_eng
Implementing Multilayer Switching in the = Network 03:00 119269_eng
Improving Availability on Multilayer = Switched=20 Networks 02:40 119270_eng
Examining Cisco AVVID Services and = Applications 03:00 119271_eng
Implementing QoS in Multilayer Switched=20 Networks 03:00 119272_eng
Optimizing and Securing Multilayer = Switched=20 Networks 02:20 119273_eng
Understanding Metro Ethernet 02:00 119274_eng
Mentoring 642-811 Building Cisco = Multilayer=20 Switched Networks (BCMSN) n/a mnt642811
TestPrep 642-811 Building Cisco = Multilayer=20 Switched Networks (BCMSN) n/a TP642811_eng

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco Certified Design Professional = (CCDP)/642-901=20 Building Scalable Cisco Internetworks
Cisco BSCI 3.0: Network = Requirements 01:40 244253_eng
Mentoring 642-901 Building Scalable = Cisco=20 Internetworks (BSCI) n/a mnt642901

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco Certified Design Professional = (CCDP)/642-871=20 Designing Cisco Network Service Architecture
Cisco AVVID Framework and Enterprise = Design 01:40 121224_eng
Designing Cisco Enterprise Campus = Networks 02:40 121225_eng
Designing Cisco Enterprise Edge = Connectivity 03:40 121226_eng
Designing Cisco Network Management = Services 01:40 121227_eng
Designing Cisco High Availability = Services 02:00 121261_eng
Designing Cisco Security Services 03:20 121268_eng
Designing Cisco QoS Solutions 02:20 121269_eng
Designing Cisco IP Multicast = Services 02:20 121365_eng
Designing Cisco Virtual Private = Networks 03:00 121368_eng
Designing Cisco Enterprise Wireless = Networks 02:20 121372_eng
Designing Cisco IP Telephony = Solutions 04:00 121375_eng
Designing Content and Storage Networking = Solutions 03:40 121379_eng
Cisco AVVID Framework and Enterprise = Design 02:00 232259_eng
The Design of Cisco Enterprise Campus = Networks 02:40 232269_eng
The Design of Cisco Enterprise Edge=20 Connectivity 03:40 232287_eng
The Design of Cisco Network Management = Services 01:40 232320_eng
The Design of Cisco High Availability = Services 02:00 232328_eng
The Design of Cisco Security = Services 03:20 232337_eng
The Design of Cisco QoS Solutions 02:20 232351_eng
The Design of Cisco IP Multicast = Services 02:20 232361_eng
The Design of Cisco Virtual Private = Networks 03:00 232371_eng
The Design of Cisco Enterprise Wireless=20 Networks 02:20 232384_eng
The Design of Cisco IP Telephony = Solutions 04:00 232394_eng

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco Certified Design Professional = (CCDP)/642-812=20 Building Cisco Multilayer Switched Network
Cisco BCMSN 3.0: Campus Networks 01:55 241672_eng
Cisco BCMSN 3.0: Defining Virtual Local = Area=20 Networks (VLANS) 02:10 242001_eng
Cisco BCMSN 3.0: Implementing Inter-VLAN = Routing 02:40 242043_eng
Cisco BCMSN 3.0: Wireless LANs 02:10 242069_eng
Mentoring 642-812 Building Converged = Cisco=20 Multilayer Switched Networks (BCMSN) n/a mnt642812

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco Certified Design Professional = (CCDP)/642-891=20 Recertification Composite Exam (BCMSN/BSCI)
Implementing Switching in the = Network 03:50 119265_eng
Configuring VLANs and VTP 03:20 119266_eng
Implementing Spanning Tree Protocol 02:00 119267_eng
Enhancing Spanning Tree Protocol 03:20 119268_eng
Implementing Multilayer Switching in the = Network 03:00 119269_eng
Improving Availability on Multilayer = Switched=20 Networks 02:40 119270_eng
Examining Cisco AVVID Services and = Applications 03:00 119271_eng
Implementing QoS in Multilayer Switched=20 Networks 03:00 119272_eng
Optimizing and Securing Multilayer = Switched=20 Networks 02:20 119273_eng
Understanding Metro Ethernet 02:00 119274_eng
Advanced IP Addressing 02:55 119789_eng
Working with IPv6 and Network Address=20 Translation 02:25 119790_eng
Routing Principles 01:55 119792_eng
Implementing EIGRP 01:15 120056_eng
Configuring EIGRP 02:15 120068_eng
Configuring the Open Shortest Path First = Protocol 02:40 120082_eng
OSPF for Multiple Area Domains 02:35 120083_eng
Configuring the IS-IS Protocol 03:05 120141_eng
Manipulating IP Routing Protocols 02:20 120155_eng
Influencing Route Selection 01:40 120158_eng
Configuring Basic BGP 02:40 120161_eng
BGP Path Selection Process 02:20 120774_eng

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco Certified Network Associate = (CCNA)/640-801=20 Cisco Certified Network Associate
Building a Serial Network 01:00 237349_eng
Creating a Simple Ethernet Network 01:15 237350_eng
Extending Ethernet Networks 02:30 237351_eng
Connecting Networks with Cisco = Devices 01:45 237352_eng
Constructing IP Network Addresses 02:30 237353_eng
Ensuring Data Delivery in Networks 01:00 237354_eng
Remote Network Connectivity 02:40 237355_eng
Operation and Configuration of Cisco IOS = Switches 02:10 237356_eng
Operation and Configuration of Cisco IOS = Routers 02:40 237357_eng
Managing the Cisco Network = Environment 01:25 237358_eng
Cisco Network Device Administration 01:30 237359_eng
Configuring Cisco Catalyst Switch = Operations 04:30 124874_eng
Routing in Cisco Networks 02:10 124875_eng
Implementing Routing Protocols on Cisco=20 Networks 03:35 124876_eng
Managing IP Traffic on Cisco = Networks 03:50 124877_eng
Extending a Cisco Network to a WAN 03:00 124878_eng
Completing ISDN Calls on Cisco = Networks 02:55 125065_eng
Mentoring 640-801 Cisco Certified = Network=20 Associate (CCNA) n/a mnt640801
TestPrep 640-801 Cisco Certified Network = Associate=20 (CCNA) n/a TP640801_eng

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco Certified Network Associate = (CCNA)/640-811=20 Interconnecting Cisco Networking Devices
Configuring Cisco Catalyst Switch = Operations 04:30 124874_eng
Routing in Cisco Networks 02:10 124875_eng
Implementing Routing Protocols on Cisco=20 Networks 03:35 124876_eng
Managing IP Traffic on Cisco = Networks 03:50 124877_eng
Extending a Cisco Network to a WAN 03:00 124878_eng
Completing ISDN Calls on Cisco = Networks 02:55 125065_eng
Interconnecting Cisco Networking Devices = v2.3=20 (Exam 640-811) Express Guide 13:30 _pc_eg_444489
Mentoring 640-811 Interconnecting Cisco = Network=20 Devices (ICND 2.1) n/a mnt640811
TestPrep 640-811 Interconnecting Cisco = Network=20 Devices (ICND 2.1) n/a TP640811_eng

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco Certified Network Associate = (CCNA)/640-821=20 Introduction to Cisco Networking Technologies
Building a Serial Network 01:00 237349_eng
Creating a Simple Ethernet Network 01:15 237350_eng
Extending Ethernet Networks 02:30 237351_eng
Connecting Networks with Cisco = Devices 01:45 237352_eng
Constructing IP Network Addresses 02:30 237353_eng
Ensuring Data Delivery in Networks 01:00 237354_eng
Remote Network Connectivity 02:40 237355_eng
Operation and Configuration of Cisco IOS = Switches 02:10 237356_eng
Operation and Configuration of Cisco IOS = Routers 02:40 237357_eng
Managing the Cisco Network = Environment 01:25 237358_eng
Cisco Network Device Administration 01:30 237359_eng
Introduction to Cisco Networking = Technologies v2.1=20 (Exam 640-821) Express Guide 13:30 _pc_eg_444486
Mentoring 640-821 Introduction to Cisco = Networking=20 Technologies (INTRO) n/a mnt640821
TestPrep 640-821 Introduction to Cisco = Networking=20 Technologies (INTRO) n/a TP640821_eng

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco Certified Network Professional = (CCNP)/642-801=20 Building Scalable Cisco Internetworks
Advanced IP Addressing in Cisco = Networks 02:55 233780_eng
Working with IPv6 in Cisco Networks 01:45 233781_eng
Routing Principles in Cisco = Networks 01:55 233782_eng
EIGRP Implementation in Cisco = Networks 01:15 233783_eng
EIGRP Configuration in Cisco = Networks 02:15 233784_eng
OSPF Configuration in Cisco = Networks 02:40 233785_eng
OSPF Configuration for Multiple Area = Domains 02:35 233786_eng
IS-IS Protocol Configuration in Cisco = Networks 03:05 233787_eng
Manipulating IP Routing Protocols in = Cisco=20 Networks 02:20 233788_eng
Influencing Route Selection in Cisco = Networks 01:40 233789_eng
Basic BGP Configuration in Cisco = Networks 02:40 233790_eng
BGP Path Selection Process in Cisco = Networks 02:20 233791_eng
Mentoring 642-801 Building Scalable = Cisco=20 Internetworks (BSCI) n/a mnt642801
TestPrep 642-801 Building Scalable Cisco = Internetworks (BSCI) n/a TP642801_eng

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco Certified Network Professional = (CCNP)/642-811=20 Building Cisco Multilayer Switched Network
Implementing Switching in the = Network 03:50 119265_eng
Configuring VLANs and VTP 03:20 119266_eng
Implementing Spanning Tree Protocol 02:00 119267_eng
Enhancing Spanning Tree Protocol 03:20 119268_eng
Implementing Multilayer Switching in the = Network 03:00 119269_eng
Improving Availability on Multilayer = Switched=20 Networks 02:40 119270_eng
Examining Cisco AVVID Services and = Applications 03:00 119271_eng
Implementing QoS in Multilayer Switched=20 Networks 03:00 119272_eng
Optimizing and Securing Multilayer = Switched=20 Networks 02:20 119273_eng
Understanding Metro Ethernet 02:00 119274_eng
Mentoring 642-811 Building Cisco = Multilayer=20 Switched Networks (BCMSN) n/a mnt642811
TestPrep 642-811 Building Cisco = Multilayer=20 Switched Networks (BCMSN) n/a TP642811_eng

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco Certified Network Professional = (CCNP)/642-821=20 Building Cisco Remote Access Networks
WAN Technologies, Components and Access = Control 03:40 228335_eng
Configuring PPP Features 03:00 228337_eng
Accessing Broadband Technologies 03:20 228344_eng
Using Virtual Private Networks 01:40 228345_eng
IKE and IPSec Preparation and = Configuration 02:40 228346_eng
Remote Connectivity with DDR and = ISDN 02:40 228338_eng
Enhancing DDR with Dialer Profiles 01:40 228340_eng
Configuring Frame Relay with Traffic = Shaping 02:40 228339_eng
Implementing DDR Backup 01:20 228341_eng
Using QoS in Wide Area Networks 03:40 228342_eng
Mentoring 642-821 Building Cisco Remote = Access=20 Networks (BCRAN) n/a mnt642821
TestPrep 642-821 Building Cisco Remote = Access=20 Networks (BCRAN) n/a TP642821_eng

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco Certified Network Professional = (CCNP)/642-831=20 Internet Troubleshooting Support
Establishing a Baseline 02:00 118128_eng
Determining an Effective Troubleshooting = Strategy 03:00 118129_eng
Addressing Problems at the Physical and = Data-link=20 Layers 02:40 118130_eng
Resolving Problems at the Network = Layer 03:20 118131_eng
Resolving Problems at the Transport and=20 Application Layers 03:00 118132_eng
Mentoring 642-831 Cisco Internetwork=20 Troubleshooting (CIT) n/a mnt642831
TestPrep 642-831 Cisco Internetwork=20 Troubleshooting (CIT) n/a TP642831_eng

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco Certified Network Professional = (CCNP)/642-901=20 Building Scalable Cisco Internetworks
Cisco BSCI 3.0: Network = Requirements 01:40 244253_eng
Mentoring 642-901 Building Scalable = Cisco=20 Internetworks (BSCI) n/a mnt642901

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco Certified Network Professional = (CCNP)/642-891=20 Recertification Composite Exam (BCMSN/BSCI)
Implementing Switching in the = Network 03:50 119265_eng
Configuring VLANs and VTP 03:20 119266_eng
Implementing Spanning Tree Protocol 02:00 119267_eng
Enhancing Spanning Tree Protocol 03:20 119268_eng
Implementing Multilayer Switching in the = Network 03:00 119269_eng
Improving Availability on Multilayer = Switched=20 Networks 02:40 119270_eng
Examining Cisco AVVID Services and = Applications 03:00 119271_eng
Implementing QoS in Multilayer Switched=20 Networks 03:00 119272_eng
Optimizing and Securing Multilayer = Switched=20 Networks 02:20 119273_eng
Understanding Metro Ethernet 02:00 119274_eng
Advanced IP Addressing 02:55 119789_eng
Working with IPv6 and Network Address=20 Translation 02:25 119790_eng
Routing Principles 01:55 119792_eng
Implementing EIGRP 01:15 120056_eng
Configuring EIGRP 02:15 120068_eng
Configuring the Open Shortest Path First = Protocol 02:40 120082_eng
OSPF for Multiple Area Domains 02:35 120083_eng
Configuring the IS-IS Protocol 03:05 120141_eng
Manipulating IP Routing Protocols 02:20 120155_eng
Influencing Route Selection 01:40 120158_eng
Configuring Basic BGP 02:40 120161_eng
BGP Path Selection Process 02:20 120774_eng

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco Certified Network Professional = (CCNP)/642-812=20 Building Cisco Multilayer Switched Network
Cisco BCMSN 3.0: Campus Networks 01:55 241672_eng
Cisco BCMSN 3.0: Defining Virtual Local = Area=20 Networks (VLANS) 02:10 242001_eng
Cisco BCMSN 3.0: Implementing Inter-VLAN = Routing 02:40 242043_eng
Cisco BCMSN 3.0: Wireless LANs 02:10 242069_eng
Mentoring 642-812 Building Converged = Cisco=20 Multilayer Switched Networks (BCMSN) n/a mnt642812

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco Certified Security Professional = (CCSP)/642-551=20 Securing Cisco Network Devices
Securing Cisco Network Devices v1.0 = (Exam 642-551)=20 Express Guide 13:30 _pc_eg_444482

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco Certified Security Professional = (CCSP)/642-502=20 Securing Networks with Cisco IOS Routers and = Switches
ACS for Windows Server 03:35 230362_eng
Cisco IOS Security Features 02:35 230516_eng
Further Cisco IOS Security Features 02:55 230517_eng
Layer 2 Security 03:00 230518_eng
802.1x Port-based Authentication and = Best=20 Practice 02:40 230519_eng
VPNs Using Cisco Pre-Shared Keys 02:40 230520_eng
Configuring, Testing, and Verifying = IPSec 02:55 230739_eng
VPNs Using Certification = Authorities 03:10 230521_eng
ISAKMP and IPSec 02:20 230522_eng
Remote Access Using Cisco Easy VPN 02:40 230523_eng
Configuring Cisco Easy VPN Remote 02:35 230740_eng
Cisco Router and Security Device = Manager 03:40 230524_eng
Mentoring 642-502 Securing Networks with = Cisco=20 Routers and Switches (SNRS) n/a mnt642502
TestPrep 642-502 Securing Networks with = Cisco=20 Routers and Switches (SNRS) n/a TP642502_eng

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco Certified Security Professional = (CCSP)/642-522=20 Securing Networks with PIX and ASA
Securing Networks with PIX and ASA v4.0 = (Exam=20 642-522) Express Guide 13:30 _pc_eg_444466

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco Certified Security Professional = (CCSP)/642-532=20 Securing Networks Using Intrusion Prevention Systems
Implementing Intrusion Prevention = Systems v5.0=20 (Exam 642-532) Express Guide 13:30 _pc_eg_444467

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco Certified Security Professional = (CCSP)/642-513=20 Securing Hosts Using Cisco Security Agent
Securing Hosts Using Cisco Security = Agent v2.0=20 (Exam 642-513) Express Guide 22:30 _pc_eg_444485

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco Certified Security Professional = (CCSP)/642-511=20 Cisco Secure Virtual Private Networks
Network Security 02:40 201540_eng
Cisco VPN 3000 Concentrator Series = Hardware=20 Overview 02:40 201593_eng
Configuring the Cisco VPN 3000 Series = Concentrator=20 for Remote Access 03:00 201853_eng
Configuring the Concentrator for Remote = Access=20 using Digital Certificates 03:50 201874_eng
Cisco VPN Software Client = Auto-initiation and=20 Firewall Features 03:20 201924_eng
Monitoring and Administering Cisco VPN = 3000 Series=20 Concentrator Remote-Access Networks 02:40 201958_eng
Cisco VPN 3000 Concentrator Bandwidth=20 Management 01:40 204922_eng
Configuring the Cisco VPN 3002 Hardware = Client 03:40 202008_eng
VPN Client Backup Servers, Load = Balancing, and=20 Software Auto-Update 02:40 202023_eng
Cisco VPN 3000 IPSec and LAN-to-LAN with = Preshared=20 Keys 02:40 202057_eng
Cisco VPN 3000 Series Concentrator = LAN-to-LAN with=20 NAT and Digital Certificates 03:20 202088_eng

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco Certified Internetwork Professional=20 (CCIP)/642-801 Building Scalable Cisco Internetworks
Advanced IP Addressing in Cisco = Networks 02:55 233780_eng
Working with IPv6 in Cisco Networks 01:45 233781_eng
Routing Principles in Cisco = Networks 01:55 233782_eng
EIGRP Implementation in Cisco = Networks 01:15 233783_eng
EIGRP Configuration in Cisco = Networks 02:15 233784_eng
OSPF Configuration in Cisco = Networks 02:40 233785_eng
OSPF Configuration for Multiple Area = Domains 02:35 233786_eng
IS-IS Protocol Configuration in Cisco = Networks 03:05 233787_eng
Manipulating IP Routing Protocols in = Cisco=20 Networks 02:20 233788_eng
Influencing Route Selection in Cisco = Networks 01:40 233789_eng
Basic BGP Configuration in Cisco = Networks 02:40 233790_eng
BGP Path Selection Process in Cisco = Networks 02:20 233791_eng
Mentoring 642-801 Building Scalable = Cisco=20 Internetworks (BSCI) n/a mnt642801
TestPrep 642-801 Building Scalable Cisco = Internetworks (BSCI) n/a TP642801_eng

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco Certified Internetwork Professional=20 (CCIP)/642-642 Quality of service
Introduction to QoS and QoS = Implementation 02:00 231228_eng
IP QoS Building Blocks 02:20 231229_eng
The Modular QoS CLI and AutoQoS 01:40 231230_eng
Introduction to Classification and = Marking 02:50 231231_eng
QoS Pre-classify, QPPB, and LAN-based=20 Classification and Marking 03:00 231232_eng
Congestion Management 03:30 231233_eng
Congestion Avoidance 02:10 231234_eng
Traffic Policing and Shaping 02:10 231235_eng
Link-efficiency Mechanisms 01:40 231236_eng
QoS Best Practices 02:20 231237_eng
Implementing Cisco QoS v2.0 (Exam = 642-642) Express=20 Guide. 13:30 _pc_eg_444454

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco Certified Internetwork Professional=20 (CCIP)/642-901 Building Scalable Cisco Internetworks =
Cisco BSCI 3.0: Network = Requirements 01:40 244253_eng
Mentoring 642-901 Building Scalable = Cisco=20 Internetworks (BSCI) n/a mnt642901

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco Certified Voice Professional = (CCVP)/642-642=20 Quality of service
Introduction to QoS and QoS = Implementation 02:00 231228_eng
IP QoS Building Blocks 02:20 231229_eng
The Modular QoS CLI and AutoQoS 01:40 231230_eng
Introduction to Classification and = Marking 02:50 231231_eng
QoS Pre-classify, QPPB, and LAN-based=20 Classification and Marking 03:00 231232_eng
Congestion Management 03:30 231233_eng
Congestion Avoidance 02:10 231234_eng
Traffic Policing and Shaping 02:10 231235_eng
Link-efficiency Mechanisms 01:40 231236_eng
QoS Best Practices 02:20 231237_eng
Implementing Cisco QoS v2.0 (Exam = 642-642) Express=20 Guide. 13:30 _pc_eg_444454

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco Certified Voice Professional = (CCVP)/642-432=20 Cisco Voice Over IP
Introducing Voice Over IP 02:30 236232_eng
Building and Securing VoIP Networks 03:00 236243_eng
Configuring Voice Interfaces 02:15 236258_eng
Configuring Dial Peers and Special = Purpose=20 Connections 02:05 236269_eng
VoIP Signaling and H.323 Call = Control 02:45 236279_eng
SIP, MGCP, and Call Control = Comparison 03:10 236293_eng
Designing for Optimal Voice Quality 01:35 236307_eng
Implementing Call Admission Control 01:40 236316_eng
Cisco Voice Over IP v5.0 (Exam 642-432) = Express=20 Guide 06:00 _pc_eg_444488

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco Certified Voice Professional = (CCVP)/642-425 IP=20 Telephony Troubleshooting
IP Telephony Troubleshooting v4.0 (Exam = 642-424)=20 Express Guide 13:30 _pc_eg_444457

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco Certified Voice Professional = (CCVP)/642-444=20 Cisco IP Telephony Exam
Cisco CallManager Fundamentals 03:00 225890_eng
Cisco IP Phones and CallManager = Configuration 02:30 225912_eng
Cisco Catalyst Switch Configuration 01:40 225926_eng
Adding Users to Cisco CallManager 01:30 225940_eng
Using BAT and TAPS 03:10 226042_eng
Configuring Cisco Access Gateways and = Intercluster=20 Trunks 01:40 225959_eng
Configuring Basic and Advanced Route = Plans 03:20 226078_eng
Configuring Telephony Class of Service = and Call=20 Admission 03:15 225978_eng
Configuring Media Resources and Softkey=20 Templates 03:00 225990_eng
Configuring Cisco IP Phone Features 03:00 226088_eng
Using the Cisco CallManager Attendant = Console 02:00 226158_eng
Cisco IP SoftPhone, IP Communicator, and = Extension=20 Mobility 03:10 226233_eng
Cisco Voice over IP Integrated = Applications 01:20 226248_eng
Enabling Video Calling and = Conferencing 03:50 226255_eng
Securing IP Telephony 03:00 226337_eng
Enabling Authentication and Encryption = Features 02:25 226349_eng
Monitoring and Managing IP Telephony = Using=20 Internal Server Tools 02:30 226364_eng
Fundamentals of Cisco CallManager 02:20 234790_eng
IP Phones and CallManager = Configuration 01:55 234791_eng
Cisco Catalyst Switches and IP = Communicator 02:30 234792_eng
Using the BAT Application and TAPS = Tool 02:30 234793_eng
Cisco Access Gateways and Intercluster = Trunks 01:55 234794_eng
Configuring Basic and Complex Route = Plans 04:05 234795_eng
Telephony Class of Service and Call = Admission 04:10 234796_eng
Configuring Media Resources and Adding = Users 02:40 234797_eng
Configuring Cisco IP Phone Features 03:10 234798_eng
Configuring Cisco CallManager = Applications 02:40 234799_eng
Introducing Voice Over IP 02:30 236232_eng
Building and Securing VoIP Networks 03:00 236243_eng
Configuring Voice Interfaces 02:15 236258_eng
Configuring Dial Peers and Special = Purpose=20 Connections 02:05 236269_eng
VoIP Signaling and H.323 Call = Control 02:45 236279_eng
SIP, MGCP, and Call Control = Comparison 03:10 236293_eng
Designing for Optimal Voice Quality 01:35 236307_eng
Implementing Call Admission Control 01:40 236316_eng
Securing Cisco CallManager 02:20 237583_eng
Toll Fraud Prevention and IP Phone = Security 01:55 237594_eng
Cryptography and PKI 01:35 237604_eng
IP Telephony Authentication and = Encryption 02:00 237612_eng
IP Video Telephony 02:05 237622_eng
Monitoring IP Telephony 02:25 237632_eng
Managing the CallManager System 02:00 237645_eng

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco Access Routing and LAN Switching=20 Specialist/642-801 Building Scalable Cisco = Internetworks
Advanced IP Addressing in Cisco = Networks 02:55 233780_eng
Working with IPv6 in Cisco Networks 01:45 233781_eng
Routing Principles in Cisco = Networks 01:55 233782_eng
EIGRP Implementation in Cisco = Networks 01:15 233783_eng
EIGRP Configuration in Cisco = Networks 02:15 233784_eng
OSPF Configuration in Cisco = Networks 02:40 233785_eng
OSPF Configuration for Multiple Area = Domains 02:35 233786_eng
IS-IS Protocol Configuration in Cisco = Networks 03:05 233787_eng
Manipulating IP Routing Protocols in = Cisco=20 Networks 02:20 233788_eng
Influencing Route Selection in Cisco = Networks 01:40 233789_eng
Basic BGP Configuration in Cisco = Networks 02:40 233790_eng
BGP Path Selection Process in Cisco = Networks 02:20 233791_eng
Building Scalable Cisco Internetworks = v2.1 (Exam=20 642-801) Express Guide 06:00 _pc_eg_444442
Mentoring 642-801 Building Scalable = Cisco=20 Internetworks (BSCI) n/a mnt642801
TestPrep 642-801 Building Scalable Cisco = Internetworks (BSCI) n/a TP642801_eng

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco Access Routing and LAN Switching=20 Specialist/642-891 Recertification Composite Exam = (BCMSN/BSCI)
Implementing Switching in the = Network 03:50 119265_eng
Configuring VLANs and VTP 03:20 119266_eng
Implementing Spanning Tree Protocol 02:00 119267_eng
Enhancing Spanning Tree Protocol 03:20 119268_eng
Implementing Multilayer Switching in the = Network 03:00 119269_eng
Improving Availability on Multilayer = Switched=20 Networks 02:40 119270_eng
Examining Cisco AVVID Services and = Applications 03:00 119271_eng
Implementing QoS in Multilayer Switched=20 Networks 03:00 119272_eng
Optimizing and Securing Multilayer = Switched=20 Networks 02:20 119273_eng
Understanding Metro Ethernet 02:00 119274_eng
Advanced IP Addressing 02:55 119789_eng
Working with IPv6 and Network Address=20 Translation 02:25 119790_eng
Routing Principles 01:55 119792_eng
Implementing EIGRP 01:15 120056_eng
Configuring EIGRP 02:15 120068_eng
Configuring the Open Shortest Path First = Protocol 02:40 120082_eng
OSPF for Multiple Area Domains 02:35 120083_eng
Configuring the IS-IS Protocol 03:05 120141_eng
Manipulating IP Routing Protocols 02:20 120155_eng
Influencing Route Selection 01:40 120158_eng
Configuring Basic BGP 02:40 120161_eng
BGP Path Selection Process 02:20 120774_eng

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco Access Routing and LAN Switching=20 Specialist/642-901 Building Scalable Cisco Internetworks =
Cisco BSCI 3.0: Network = Requirements 01:40 244253_eng
Mentoring 642-901 Building Scalable = Cisco=20 Internetworks (BSCI) n/a mnt642901

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco Firewall Specialist/642-551 Securing = Cisco=20 Network Devices
Securing Cisco Network Devices v1.0 = (Exam 642-551)=20 Express Guide 13:30 _pc_eg_444482

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco Firewall Specialist/642-522 Securing = Networks=20 with PIX and ASA
Securing Networks with PIX and ASA v4.0 = (Exam=20 642-522) Express Guide 13:30 _pc_eg_444466

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco IDS Specialist/642-531 Cisco Security = Intrusion=20 Detection Systems
Security and Intrusion Detection = Fundamentals 02:50 204614_eng
Cisco Intrusion Detection 03:00 204616_eng
Cisco IDS Architecture and Device = Configuration 03:00 204618_eng
Cisco IDS System Management 02:40 204619_eng
Cisco IDS Sensors, Alarms, and = Signatures 02:10 204623_eng
Configuring Sensing and Blocking 02:40 204624_eng
Monitoring and Maintaining Cisco = IDS 02:35 204626_eng
PIX Firewall IDS and System 3.X = Architecture 02:40 204601_eng

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco IPS Specialist/642-551 Securing Cisco = Network=20 Devices
Securing Cisco Network Devices v1.0 = (Exam 642-551)=20 Express Guide 13:30 _pc_eg_444482

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco IPS Specialist/642-532 Securing = Networks Using=20 Intrusion Prevention Systems
Implementing Intrusion Prevention = Systems v5.0=20 (Exam 642-532) Express Guide 13:30 _pc_eg_444467

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco VPN Specialist/642-551 Securing Cisco = Network=20 Devices
Securing Cisco Network Devices v1.0 = (Exam 642-551)=20 Express Guide 13:30 _pc_eg_444482

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco VPN Specialist/642-511 Cisco Secure = Virtual=20 Private Networks
Network Security 02:40 201540_eng
Cisco VPN 3000 Concentrator Series = Hardware=20 Overview 02:40 201593_eng
Configuring the Cisco VPN 3000 Series = Concentrator=20 for Remote Access 03:00 201853_eng
Configuring the Concentrator for Remote = Access=20 using Digital Certificates 03:50 201874_eng
Cisco VPN Software Client = Auto-initiation and=20 Firewall Features 03:20 201924_eng
Monitoring and Administering Cisco VPN = 3000 Series=20 Concentrator Remote-Access Networks 02:40 201958_eng
Cisco VPN 3000 Concentrator Bandwidth=20 Management 01:40 204922_eng
Configuring the Cisco VPN 3002 Hardware = Client 03:40 202008_eng
VPN Client Backup Servers, Load = Balancing, and=20 Software Auto-Update 02:40 202023_eng
Cisco VPN 3000 IPSec and LAN-to-LAN with = Preshared=20 Keys 02:40 202057_eng
Cisco VPN 3000 Series Concentrator = LAN-to-LAN with=20 NAT and Digital Certificates 03:20 202088_eng

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco IP Telephony Support Specialist/642-444 = Cisco=20 IP Telephony Exam
Cisco CallManager Fundamentals 03:00 225890_eng
Cisco IP Phones and CallManager = Configuration 02:30 225912_eng
Cisco Catalyst Switch Configuration 01:40 225926_eng
Adding Users to Cisco CallManager 01:30 225940_eng
Using BAT and TAPS 03:10 226042_eng
Configuring Cisco Access Gateways and = Intercluster=20 Trunks 01:40 225959_eng
Configuring Basic and Advanced Route = Plans 03:20 226078_eng
Configuring Telephony Class of Service = and Call=20 Admission 03:15 225978_eng
Configuring Media Resources and Softkey=20 Templates 03:00 225990_eng
Configuring Cisco IP Phone Features 03:00 226088_eng
Using the Cisco CallManager Attendant = Console 02:00 226158_eng
Cisco IP SoftPhone, IP Communicator, and = Extension=20 Mobility 03:10 226233_eng
Cisco Voice over IP Integrated = Applications 01:20 226248_eng
Enabling Video Calling and = Conferencing 03:50 226255_eng
Securing IP Telephony 03:00 226337_eng
Enabling Authentication and Encryption = Features 02:25 226349_eng
Monitoring and Managing IP Telephony = Using=20 Internal Server Tools 02:30 226364_eng
Fundamentals of Cisco CallManager 02:20 234790_eng
IP Phones and CallManager = Configuration 01:55 234791_eng
Cisco Catalyst Switches and IP = Communicator 02:30 234792_eng
Using the BAT Application and TAPS = Tool 02:30 234793_eng
Cisco Access Gateways and Intercluster = Trunks 01:55 234794_eng
Configuring Basic and Complex Route = Plans 04:05 234795_eng
Telephony Class of Service and Call = Admission 04:10 234796_eng
Configuring Media Resources and Adding = Users 02:40 234797_eng
Configuring Cisco IP Phone Features 03:10 234798_eng
Configuring Cisco CallManager = Applications 02:40 234799_eng
Securing Cisco CallManager 02:20 237583_eng
Toll Fraud Prevention and IP Phone = Security 01:55 237594_eng
Cryptography and PKI 01:35 237604_eng
IP Telephony Authentication and = Encryption 02:00 237612_eng
IP Video Telephony 02:05 237622_eng
Monitoring IP Telephony 02:25 237632_eng
Managing the CallManager System 02:00 237645_eng

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco IP Telephony Support Specialist/642-432 = Cisco=20 Voice Over IP
Introducing Voice Over IP 02:30 236232_eng
Building and Securing VoIP Networks 03:00 236243_eng
Configuring Voice Interfaces 02:15 236258_eng
Configuring Dial Peers and Special = Purpose=20 Connections 02:05 236269_eng
VoIP Signaling and H.323 Call = Control 02:45 236279_eng
SIP, MGCP, and Call Control = Comparison 03:10 236293_eng
Designing for Optimal Voice Quality 01:35 236307_eng
Implementing Call Admission Control 01:40 236316_eng
Cisco Voice Over IP v5.0 (Exam 642-432) = Express=20 Guide 06:00 _pc_eg_444488

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco IP Telephony Support Specialist/642-642 = Quality=20 of service
Introduction to QoS and QoS = Implementation 02:00 231228_eng
IP QoS Building Blocks 02:20 231229_eng
The Modular QoS CLI and AutoQoS 01:40 231230_eng
Introduction to Classification and = Marking 02:50 231231_eng
QoS Pre-classify, QPPB, and LAN-based=20 Classification and Marking 03:00 231232_eng
Congestion Management 03:30 231233_eng
Congestion Avoidance 02:10 231234_eng
Traffic Policing and Shaping 02:10 231235_eng
Link-efficiency Mechanisms 01:40 231236_eng
QoS Best Practices 02:20 231237_eng
Implementing Cisco QoS v2.0 (Exam = 642-642) Express=20 Guide. 13:30 _pc_eg_444454

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco IP Telephony Design Specialist/642-642 = Quality=20 of service
Introduction to QoS and QoS = Implementation 02:00 231228_eng
IP QoS Building Blocks 02:20 231229_eng
The Modular QoS CLI and AutoQoS 01:40 231230_eng
Introduction to Classification and = Marking 02:50 231231_eng
QoS Pre-classify, QPPB, and LAN-based=20 Classification and Marking 03:00 231232_eng
Congestion Management 03:30 231233_eng
Congestion Avoidance 02:10 231234_eng
Traffic Policing and Shaping 02:10 231235_eng
Link-efficiency Mechanisms 01:40 231236_eng
QoS Best Practices 02:20 231237_eng
Implementing Cisco QoS v2.0 (Exam = 642-642) Express=20 Guide. 13:30 _pc_eg_444454

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco IP Telephony Operations = Specialist/642-425 IP=20 Telephony Troubleshooting
IP Telephony Troubleshooting v4.0 (Exam = 642-424)=20 Express Guide 13:30 _pc_eg_444457

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco IP Telephony Operations = Specialist/642-642=20 Quality of service
Introduction to QoS and QoS = Implementation 02:00 231228_eng
IP QoS Building Blocks 02:20 231229_eng
The Modular QoS CLI and AutoQoS 01:40 231230_eng
Introduction to Classification and = Marking 02:50 231231_eng
QoS Pre-classify, QPPB, and LAN-based=20 Classification and Marking 03:00 231232_eng
Congestion Management 03:30 231233_eng
Congestion Avoidance 02:10 231234_eng
Traffic Policing and Shaping 02:10 231235_eng
Link-efficiency Mechanisms 01:40 231236_eng
QoS Best Practices 02:20 231237_eng
Implementing Cisco QoS v2.0 (Exam = 642-642) Express=20 Guide. 13:30 _pc_eg_444454

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco IP Communications Support = Specialist/642-444=20 Cisco IP Telephony Exam
Cisco CallManager Fundamentals 03:00 225890_eng
Cisco IP Phones and CallManager = Configuration 02:30 225912_eng
Cisco Catalyst Switch Configuration 01:40 225926_eng
Adding Users to Cisco CallManager 01:30 225940_eng
Using BAT and TAPS 03:10 226042_eng
Configuring Cisco Access Gateways and = Intercluster=20 Trunks 01:40 225959_eng
Configuring Basic and Advanced Route = Plans 03:20 226078_eng
Configuring Telephony Class of Service = and Call=20 Admission 03:15 225978_eng
Configuring Media Resources and Softkey=20 Templates 03:00 225990_eng
Configuring Cisco IP Phone Features 03:00 226088_eng
Using the Cisco CallManager Attendant = Console 02:00 226158_eng
Cisco IP SoftPhone, IP Communicator, and = Extension=20 Mobility 03:10 226233_eng
Cisco Voice over IP Integrated = Applications 01:20 226248_eng
Enabling Video Calling and = Conferencing 03:50 226255_eng
Securing IP Telephony 03:00 226337_eng
Enabling Authentication and Encryption = Features 02:25 226349_eng
Monitoring and Managing IP Telephony = Using=20 Internal Server Tools 02:30 226364_eng
Fundamentals of Cisco CallManager 02:20 234790_eng
IP Phones and CallManager = Configuration 01:55 234791_eng
Cisco Catalyst Switches and IP = Communicator 02:30 234792_eng
Using the BAT Application and TAPS = Tool 02:30 234793_eng
Cisco Access Gateways and Intercluster = Trunks 01:55 234794_eng
Configuring Basic and Complex Route = Plans 04:05 234795_eng
Telephony Class of Service and Call = Admission 04:10 234796_eng
Configuring Media Resources and Adding = Users 02:40 234797_eng
Configuring Cisco IP Phone Features 03:10 234798_eng
Configuring Cisco CallManager = Applications 02:40 234799_eng
Securing Cisco CallManager 02:20 237583_eng
Toll Fraud Prevention and IP Phone = Security 01:55 237594_eng
Cryptography and PKI 01:35 237604_eng
IP Telephony Authentication and = Encryption 02:00 237612_eng
IP Video Telephony 02:05 237622_eng
Monitoring IP Telephony 02:25 237632_eng
Managing the CallManager System 02:00 237645_eng

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco IP Communications Support = Specialist/642-432=20 Cisco Voice Over IP
Introducing Voice Over IP 02:30 236232_eng
Building and Securing VoIP Networks 03:00 236243_eng
Configuring Voice Interfaces 02:15 236258_eng
Configuring Dial Peers and Special = Purpose=20 Connections 02:05 236269_eng
VoIP Signaling and H.323 Call = Control 02:45 236279_eng
SIP, MGCP, and Call Control = Comparison 03:10 236293_eng
Designing for Optimal Voice Quality 01:35 236307_eng
Implementing Call Admission Control 01:40 236316_eng
Cisco Voice Over IP v5.0 (Exam 642-432) = Express=20 Guide 06:00 _pc_eg_444488

Course Curricula/English - US/IT Professional = Certifications/Cisco/Cisco IP Communications Support = Specialist/642-642=20 Quality of service
Introduction to QoS and QoS = Implementation 02:00 231228_eng
IP QoS Building Blocks 02:20 231229_eng
The Modular QoS CLI and AutoQoS 01:40 231230_eng
Introduction to Classification and = Marking 02:50 231231_eng
QoS Pre-classify, QPPB, and LAN-based=20 Classification and Marking 03:00 231232_eng
Congestion Management 03:30 231233_eng
Congestion Avoidance 02:10 231234_eng
Traffic Policing and Shaping 02:10 231235_eng
Link-efficiency Mechanisms 01:40 231236_eng
QoS Best Practices 02:20 231237_eng
Implementing Cisco QoS v2.0 (Exam = 642-642) Express=20 Guide. 13:30 _pc_eg_444454

Course Curricula/English - US/IT Professional = Certifications/CIW/CIW Associate/1D0-510 CIW = Foundations
Networking Fundamentals 02:50 211517_eng
Internet Fundamentals 02:20 211522_eng
Internet Client Infrastructure and = Applications 03:20 211521_eng
Internet Servers and Services 02:50 211523_eng
Web Development Fundamentals 03:10 211519_eng
Internet Site Development 02:20 211520_eng
Networking Security Fundamentals 02:50 211518_eng
Securing and Troubleshooting = Networks 02:20 211948_eng
Business Concepts and the Internet 02:30 211516_eng
Mentoring 1D0-510 CIW v5 = Foundations n/a mnt1d0510
TestPrep 1D0-510 CIW v5 Foundations n/a TP1D0510_eng

Course Curricula/English - US/IT Professional = Certifications/CIW/CIW Professional/1D0-510 CIW = Foundations
Networking Fundamentals 02:50 211517_eng
Internet Fundamentals 02:20 211522_eng
Internet Client Infrastructure and = Applications 03:20 211521_eng
Internet Servers and Services 02:50 211523_eng
Web Development Fundamentals 03:10 211519_eng
Internet Site Development 02:20 211520_eng
Networking Security Fundamentals 02:50 211518_eng
Securing and Troubleshooting = Networks 02:20 211948_eng
Business Concepts and the Internet 02:30 211516_eng
Mentoring 1D0-510 CIW v5 = Foundations n/a mnt1d0510
TestPrep 1D0-510 CIW v5 Foundations n/a TP1D0510_eng

Course Curricula/English - US/IT Professional = Certifications/CIW/CIW Professional/1D0-520 CIW Site = Designer
Design Concepts for Web Sites 03:05 31587_eng
Advanced HTML Design Elements 03:00 31592_eng
Advanced Technology Concepts for Web = Designers 04:20 31607_eng
Getting Started with FrontPage 2003 02:20 121449_eng
Working with graphics, hyperlinks and = tables in=20 FrontPage 2003 03:00 131714_eng
Working with Web Sites in FrontPage = 2003 02:20 122475_eng
Organizing Content Using Templates and = Frames in=20 FrontPage 2003 02:20 122481_eng
Structuring and Publishing Web Sites in = FrontPage=20 2003 02:20 122092_eng
Working with Code in FrontPage 2003 02:20 122120_eng
Importing and Working with Data in = FrontPage=20 2003 04:20 121653_eng
Enhancing Web Sites with Advanced = FrontPage 2003=20 Features 03:00 122099_eng
Setting up a Site and Adding Content in=20 Dreamweaver MX 2004 03:20 214572_eng
Adding Links, Images, and Flash Objects = in=20 Dreamweaver MX 2004 03:00 214573_eng
Reusing Content in Dreamweaver MX = 2004 02:40 214577_eng
Creating Interactive Web Pages in = Dreamweaver MX=20 2004 02:50 214575_eng
Site Testing and Maintenance in = Dreamweaver MX=20 2004 01:40 214966_eng
Working with Images in Macromedia = Fireworks MX 04:20 73662_eng
Using Fireworks MX with Dreamweaver MX = and Flash=20 MX 02:00 73661_eng
Introduction to Creating Graphics in = Flash MX=20 2004 03:55 222258_eng
Using Text in Flash MX 2004 02:25 222262_eng
Animation, Sound, and Video in Flash MX = 2004=20 Movies 02:55 222263_eng
Navigation and Movie Publishing Flash MX = 2004 02:30 222407_eng

Course Curricula/English - US/IT Professional = Certifications/CIW/CIW Professional/1D0-470 Security=20 Professional
Introduction to Security in Networked=20 Environments 03:25 65872_eng
Encryption Technologies 04:50 65873_eng
Firewalls and VPNs 03:15 65874_eng
Securing Access to Networks 02:40 69445_eng
Intrusion Detection and Response in = Networked=20 Environments 04:00 69196_eng
Security Analysis and Auditing in = Networked=20 Environments 05:00 69197_eng
Operating System and File Security = Issues 04:15 69195_eng
Mentoring 1D0-470 CIW Security = Professional n/a mnt1d0470
TestPrep 1D0-470 CIW Security = Professional n/a TP1D0470_eng

Course Curricula/English - US/IT Professional = Certifications/CIW/Master CIW Site Designer/1D0-510 CIW=20 Foundations
Networking Fundamentals 02:50 211517_eng
Internet Fundamentals 02:20 211522_eng
Internet Client Infrastructure and = Applications 03:20 211521_eng
Internet Servers and Services 02:50 211523_eng
Web Development Fundamentals 03:10 211519_eng
Internet Site Development 02:20 211520_eng
Networking Security Fundamentals 02:50 211518_eng
Securing and Troubleshooting = Networks 02:20 211948_eng
Business Concepts and the Internet 02:30 211516_eng
Mentoring 1D0-510 CIW v5 = Foundations n/a mnt1d0510
TestPrep 1D0-510 CIW v5 Foundations n/a TP1D0510_eng

Course Curricula/English - US/IT Professional = Certifications/CIW/Master CIW Site Designer/1D0-520 CIW Site=20 Designer
Design Concepts for Web Sites 03:05 31587_eng
Advanced HTML Design Elements 03:00 31592_eng
Advanced Technology Concepts for Web = Designers 04:20 31607_eng
Getting Started with FrontPage 2003 02:20 121449_eng
Working with graphics, hyperlinks and = tables in=20 FrontPage 2003 03:00 131714_eng
Working with Web Sites in FrontPage = 2003 02:20 122475_eng
Organizing Content Using Templates and = Frames in=20 FrontPage 2003 02:20 122481_eng
Structuring and Publishing Web Sites in = FrontPage=20 2003 02:20 122092_eng
Working with Code in FrontPage 2003 02:20 122120_eng
Importing and Working with Data in = FrontPage=20 2003 04:20 121653_eng
Enhancing Web Sites with Advanced = FrontPage 2003=20 Features 03:00 122099_eng
Setting up a Site and Adding Content in=20 Dreamweaver MX 2004 03:20 214572_eng
Adding Links, Images, and Flash Objects = in=20 Dreamweaver MX 2004 03:00 214573_eng
Reusing Content in Dreamweaver MX = 2004 02:40 214577_eng
Creating Interactive Web Pages in = Dreamweaver MX=20 2004 02:50 214575_eng
Site Testing and Maintenance in = Dreamweaver MX=20 2004 01:40 214966_eng
Working with Images in Macromedia = Fireworks MX 04:20 73662_eng
Using Fireworks MX with Dreamweaver MX = and Flash=20 MX 02:00 73661_eng
Introduction to Creating Graphics in = Flash MX=20 2004 03:55 222258_eng
Using Text in Flash MX 2004 02:25 222262_eng
Animation, Sound, and Video in Flash MX = 2004=20 Movies 02:55 222263_eng
Navigation and Movie Publishing Flash MX = 2004 02:30 222407_eng

Course Curricula/English - US/IT Professional = Certifications/CIW/Master CIW Administrator/1D0-510 CIW=20 Foundations
Networking Fundamentals 02:50 211517_eng
Internet Fundamentals 02:20 211522_eng
Internet Client Infrastructure and = Applications 03:20 211521_eng
Internet Servers and Services 02:50 211523_eng
Web Development Fundamentals 03:10 211519_eng
Internet Site Development 02:20 211520_eng
Networking Security Fundamentals 02:50 211518_eng
Securing and Troubleshooting = Networks 02:20 211948_eng
Business Concepts and the Internet 02:30 211516_eng
Mentoring 1D0-510 CIW v5 = Foundations n/a mnt1d0510
TestPrep 1D0-510 CIW v5 Foundations n/a TP1D0510_eng

Course Curricula/English - US/IT Professional = Certifications/CIW/Master CIW Administrator/1D0-470 Security=20 Professional
Introduction to Security in Networked=20 Environments 03:25 65872_eng
Encryption Technologies 04:50 65873_eng
Firewalls and VPNs 03:15 65874_eng
Securing Access to Networks 02:40 69445_eng
Intrusion Detection and Response in = Networked=20 Environments 04:00 69196_eng
Security Analysis and Auditing in = Networked=20 Environments 05:00 69197_eng
Operating System and File Security = Issues 04:15 69195_eng
Mentoring 1D0-470 CIW Security = Professional n/a mnt1d0470
TestPrep 1D0-470 CIW Security = Professional n/a TP1D0470_eng

Course Curricula/English - US/IT Professional = Certifications/CIW/Master CIW Enterprise Developer/1D0-510 CIW=20 Foundations
Networking Fundamentals 02:50 211517_eng
Internet Fundamentals 02:20 211522_eng
Internet Client Infrastructure and = Applications 03:20 211521_eng
Internet Servers and Services 02:50 211523_eng
Web Development Fundamentals 03:10 211519_eng
Internet Site Development 02:20 211520_eng
Networking Security Fundamentals 02:50 211518_eng
Securing and Troubleshooting = Networks 02:20 211948_eng
Business Concepts and the Internet 02:30 211516_eng
Mentoring 1D0-510 CIW v5 = Foundations n/a mnt1d0510
TestPrep 1D0-510 CIW v5 Foundations n/a TP1D0510_eng

Course Curricula/English - US/IT Professional = Certifications/CIW/Master CIW Enterprise Developer/1D0-442 CIW = Enterprise=20 Specialist
Developing EJBs 03:40 73423_eng
Persistence and Transactional Issues = Affecting=20 EJBs 02:40 73445_eng
Java Database Connectivity 05:20 66651_eng
RMI and the Java Message Service 05:10 66663_eng
CORBA and the Java IDL 05:30 66713_eng
J2EE Architecture 04:20 66577_eng

Course Curricula/English - US/IT Professional = Certifications/CIW/Master CIW Enterprise Developer/310-025 Sun = Certified=20 Programmer for the Java 2 Platform 1.2
Mentoring CX-310-025 Sun Certified = Programmer for=20 the Java 2 Platform 1.2 n/a mnt310025

Course Curricula/English - US/IT Professional = Certifications/CIW/Master CIW Enterprise Developer/310-035 Sun = Certified=20 Programmer for Java 2
Getting Started with Java 02:50 212087_eng
Operators and Flow Control in Java 01:50 212088_eng
Creating Classes in Java 02:00 212089_eng
Working with Classes in Java 02:40 212090_eng
Reference Types and Threading 02:20 212202_eng
Exception Handling and Assertions 01:40 212091_eng
Java Utilities 03:10 212092_eng
Basic GUI Development in Java 02:20 212093_eng
Java Applets 01:40 212373_eng
Mentoring CX-310-035 Sun Certified = Programmer for=20 the Java 2 Platform 1.4 n/a mnt310035
TestPrep CX-310-035 Sun Certified = Programmer for=20 the Java 2 Platform 1.4 n/a TP310035_eng

Course Curricula/English - US/IT Professional = Certifications/CIW/CIW Web Developer/1D0-532 CIW Web = Developer
Developing Servlets 04:40 73468_eng
Developing JSPs 02:20 73491_eng
Web service technologies 03:00 83795_eng
Java technologies for web services 02:40 110732_eng
Java web service clients 01:40 116824_eng

Course Curricula/English - US/IT Professional = Certifications/CIW/CIW Security Analyst/1D0-470 Security=20 Professional
Introduction to Security in Networked=20 Environments 03:25 65872_eng
Encryption Technologies 04:50 65873_eng
Firewalls and VPNs 03:15 65874_eng
Securing Access to Networks 02:40 69445_eng
Intrusion Detection and Response in = Networked=20 Environments 04:00 69196_eng
Security Analysis and Auditing in = Networked=20 Environments 05:00 69197_eng
Operating System and File Security = Issues 04:15 69195_eng
Mentoring 1D0-470 CIW Security = Professional n/a mnt1d0470
TestPrep 1D0-470 CIW Security = Professional n/a TP1D0470_eng

Course Curricula/English - US/IT Professional = Certifications/CompTIA/CompTIA A+ 2003 Certification/220-301 = CompTIA A+=20 2003 Upgrade Core Hardware Exam
Identifying, Adding, and Removing System = Components 03:20 123900_eng
System Resources and Installing and = Configuring=20 IDE and SCSI Devices 02:20 123909_eng
Installing, Configuring, and Optimizing=20 Computers 02:20 123910_eng
Diagnosing and Troubleshooting 03:40 123903_eng
Memory, Motherboards, and = Processors 02:20 123905_eng
Printers, Maintenance, and Safety = Issues 02:40 123904_eng
Basic Networking 03:00 123906_eng
Mentoring 220-301 A+ Core Hardware n/a mnt220301
TestPrep 220-301 A+ Core Hardware n/a TP220301_eng

Course Curricula/English - US/IT Professional = Certifications/CompTIA/CompTIA A+ 2003 Certification/220-302 = CompTIA A+=20 Upgrade OS Technologies Exam
Operating System Technologies: Concepts = and=20 Installation 02:40 126771_eng
Operating System Technologies: = Configuration 02:00 126984_eng
Operating System Technologies and the = Networking=20 Environment 01:20 126983_eng
Operating System Technologies: = Management and=20 Troubleshooting 03:00 126791_eng
Mentoring 220-302 A+ Operating Systems=20 Technologies n/a mnt220302
TestPrep 220-302 A+ Operating Systems=20 Technologies n/a TP220302_eng

Course Curricula/English - US/IT Professional = Certifications/CompTIA/CompTIA A+ 2006 Certification/220-601 A+=20 Essentials
Operating Systems 02:30 242527_eng
Security, Safety, and Communication 02:05 242528_eng
Mentoring 220-601 A+ Essentials n/a mnt220601

Course Curricula/English - US/IT Professional = Certifications/CompTIA/CompTIA i-Net+ Certification/IK0-002 = CompTIA=20 i-Net+
Networking Fundamentals 02:50 211517_eng
Internet Fundamentals 02:20 211522_eng
Internet Client Infrastructure and = Applications 03:20 211521_eng
Internet Servers and Services 02:50 211523_eng
Web Development Fundamentals 03:10 211519_eng
Internet Site Development 02:20 211520_eng
Networking Security Fundamentals 02:50 211518_eng
Securing and Troubleshooting = Networks 02:20 211948_eng
Business Concepts and the Internet 02:30 211516_eng
Mentoring IK0-002 i-Net+ n/a mntik0002
TestPrep IK0-002 i-Net+ n/a TPIK0002_eng

Course Curricula/English - US/IT Professional = Certifications/CompTIA/CompTIA Linux+ Certification/XK0-002 = CompTIA Linux+=20
Installing SUSE Linux 03:10 230281_eng
Command-Line Management in SUSE = Linux 02:05 230282_eng
Configuring a SUSE Linux Network 03:00 230283_eng
Managing System Processes in SUSE = Linux 02:00 230284_eng
Managing Users, Groups, and Storage in = SUSE=20 Linux 03:15 230285_eng
SUSE Linux Security 01:45 230286_eng
SUSE Linux Hardware and = Documentation 02:30 230287_eng
Mentoring XK0-002 Linux+ n/a mntxk0002
TestPrep XK0-002 Linux+ n/a TPXK0002_eng

Course Curricula/English - US/IT Professional = Certifications/CompTIA/CompTIA Network+ Certification/N10-003 = CompTIA=20 Network+ 2005
The Fundamentals of Networking 03:35 218678_eng
LAN Technologies 03:30 218693_eng
Networking Protocols 02:30 218703_eng
IP Addressing and Subnetting 02:40 218741_eng
Working with TCP/IP 01:50 221224_eng
WANs and Remote Connectivity 02:10 218759_eng
Network Operating Systems and = Clients 02:00 218763_eng
Network Security 02:40 218760_eng
Network Troubleshooting 02:40 218761_eng
Fault Tolerance and Disaster = Recovery 01:40 218762_eng
Mentoring N10-003 Network+ 2005 n/a mntn10003
TestPrep N10-003 Network+ 2005 n/a TPN10003_eng

Course Curricula/English - US/IT Professional = Certifications/CompTIA/CompTIA Security+ Certification/SY0-101 = CompTIA=20 Security+
General Security Concepts 06:00 84869_eng
Communications Security 06:00 84870_eng
Infrastructure Security 07:15 84871_eng
Encryption Technologies 04:50 65873_eng
Operational and Organizational = Security 06:00 84873_eng
Mentoring SY0-101 Security+ n/a mntsy0101
TestPrep SY0-101 Security+ n/a TPSY0101_eng

Course Curricula/English - US/IT Professional = Certifications/CompTIA/CompTIA Server+ Certification/SK0-002 = CompTIA=20 Server+ 2005
Servers and their Components 02:10 222045_eng
IDE, SCSI, and Server Storage 01:55 223341_eng
Installation and Configuration 02:10 222046_eng
Upgrading 01:40 222047_eng
Disaster Recovery and Server = Backups 02:20 222048_eng
Maintenance and Environment 02:10 222049_eng
Troubleshooting Servers 02:40 222050_eng
Mentoring SK0-002 Server+ 2005 n/a mntsk0002
TestPrep SK0-002 Server+ 2005 n/a TPSK0002_eng

Course Curricula/English - US/IT Professional = Certifications/EMC/EMC Proven Professional Storage Technologist = (Associate=20 Level) certification/E20-001 Storage Technology = Foundations
Mentoring E20-001 Storage Technology=20 Foundations n/a mnte20001

Course Curricula/English - US/IT Professional = Certifications/GIAC/GIAC Security Essentials Certification = (GSEC)/GIAC=20 Security Essentials Certification (GSEC) Exam
Networking Concepts 02:55 84584_eng
TCP/IP, Routing and Host Security 03:50 111622_eng
Network Security Overview 03:05 84585_eng
Information Warfare and Web = Security 03:00 111623_eng
Internet Security Techologies, Network=20 Vulnerabilities 02:35 84586_eng
Intrusion Detection and Risk = Management 03:40 111624_eng
Introducing Encryption and = Cryptography 03:15 100220_eng
PKI and Steganography 02:15 111625_eng
Secure Communications 02:35 84587_eng
Wireless Security 02:20 111627_eng
Windows Security 03:40 84588_eng
Windows XP Security and IIS = Security 02:30 111628_eng
Backing up Windows and UNIX 01:55 84970_eng
Managing Software, System Services and = Auditing 03:50 111826_eng
UNIX Security 03:00 84589_eng

Course Curricula/English - US/IT Professional = Certifications/IBM/IBM Certified Enterprise Developer - WebSphere = Studio,=20 V5.0/310-025 Sun Certified Programmer for the Java 2 Platform=20 1.2
Mentoring CX-310-025 Sun Certified = Programmer for=20 the Java 2 Platform 1.2 n/a mnt310025

Course Curricula/English - US/IT Professional = Certifications/IBM/IBM Certified Enterprise Developer - WebSphere = Studio,=20 V5.0/310-035 Sun Certified Programmer for Java 2
Getting Started with Java 02:50 212087_eng
Operators and Flow Control in Java 01:50 212088_eng
Creating Classes in Java 02:00 212089_eng
Working with Classes in Java 02:40 212090_eng
Reference Types and Threading 02:20 212202_eng
Exception Handling and Assertions 01:40 212091_eng
Java Utilities 03:10 212092_eng
Basic GUI Development in Java 02:20 212093_eng
Java Applets 01:40 212373_eng
Mentoring CX-310-035 Sun Certified = Programmer for=20 the Java 2 Platform 1.4 n/a mnt310035
TestPrep CX-310-035 Sun Certified = Programmer for=20 the Java 2 Platform 1.4 n/a TP310035_eng

Course Curricula/English - US/IT Professional = Certifications/IBM/IBM Certified Enterprise Developer - WebSphere = Studio,=20 V5.0/Test 484 Enterprise Connectivity with J2EE V1.3
J2EE Architecture 04:20 66577_eng
Developing EJBs 03:40 73423_eng
Persistence and Transactional Issues = Affecting=20 EJBs 02:40 73445_eng
Developing Servlets 04:40 73468_eng
Developing JSPs 02:20 73491_eng
Java Database Connectivity 05:20 66651_eng
RMI and the Java Message Service 05:10 66663_eng
CORBA and the Java IDL 05:30 66713_eng
The J2EE Connector Architecture 02:00 210367_eng
Web service technologies 03:00 83795_eng
Java technologies for web services 02:40 110732_eng
Java web service clients 01:40 116824_eng
Developing J2EE Clients 02:00 73519_eng
Packaging and Deploying J2EE = Applications 01:40 73529_eng
Java 2 Security Features 03:00 73543_eng

Course Curricula/English - US/IT Professional = Certifications/IBM/IBM Certified Enterprise Developer - WebSphere = Studio,=20 V5.0/Test 486 Object-Oriented Analysis and Design with UML = Test
Object-Oriented Analysis and Design with = UML:=20 Fundamentals 02:40 115472_eng
Object-Oriented Analysis and Design with = UML:=20 Exploring System Behavior 02:00 115473_eng
Object-Oriented Analysis and Design with = UML:=20 Finding Classes 03:40 115474_eng
Object-Oriented Analysis and Design with = UML:=20 Analyzing the System 05:00 115475_eng
Object-Oriented Analysis and Design with = UML:=20 System and Object Behavior 04:00 115476_eng
Object-Oriented Analysis and Design with = UML:=20 Designing the System 03:00 115477_eng
Object-Oriented Analysis and Design with = UML:=20 Design and Implementation Issues 02:40 115478_eng
Mentoring 486 Object-Oriented Analysis = and Design=20 with UML n/a mnt486
TestPrep 486 Object-Oriented Analysis = and Design=20 with UML n/a TP486_eng

Course Curricula/English - US/IT Professional = Certifications/IBM/IBM Certified System Administrator - WebSphere=20 Application Server V5.0/WebSphere Application Server V5.0 - Basic=20 Administration
WebSphere 5.0 Application Server = Architecture 02:20 205046_eng
WebSphere 5.0 Services and Resource = Components 03:20 206448_eng
WebSphere 5.0 Installation and = Configuration 03:20 205047_eng
Configuring WebSphere 5.0 System = Management 03:20 205049_eng
Configuring the WebSphere 5.0 = Environment 02:20 206463_eng
Configuring WebSphere 5.0 Session = Management and=20 Failover 02:20 208290_eng
Configuring WebSphere 5.0 Resources 03:20 206481_eng
WebSphere 5.0 Application Assembly and=20 Deployment 02:40 206480_eng
WebSphere 5.0 Security Configuration=20 Fundamentals 02:00 205050_eng
Securing Resources in the WebSphere 5.0=20 Environment I 02:20 205051_eng
Securing Resources in the WebSphere 5.0=20 Environment II 02:20 208346_eng
Configuring CSIv2, SAS, and SSL in = WebSphere=20 5.0 04:00 206482_eng
WebSphere 5.0 Workload Management, = Scalability,=20 and Failover 03:20 205052_eng
Maintenance and Performance Tuning in = WebSphere=20 5.0 03:20 205053_eng
Command-line Administration in WebSphere = 5.0 03:00 206483_eng
Troubleshooting in WebSphere 5.0 02:55 209281_eng

Course Curricula/English - US/IT Professional = Certifications/IBM/IBM Certified Database Associate =E2=80=93 DB2 = Universal=20 Database V8.1 Family/IBM Certified Database Associate =E2=80=93 = DB2 Universal=20 Database V8.1 Family
Planning and Securing a DB2 UDB = Database 02:20 209548_eng
Accessing Data and Manipulating DB2 UDB = Database=20 Objects 02:40 209551_eng
Manipulating Data with DB2 UDB 02:40 209552_eng
Maintaining DB2 UDB Data = Consistency 01:00 209553_eng

Course Curricula/English - US/IT Professional = Certifications/IBM/IBM Certified Solution Developer - XML and = Related=20 Technologies/XML and Related Technologies
Structuring XML with Schemas 01:25 213606_eng
Advanced Schemas 02:20 215282_eng
Transforming and Formatting XML 02:40 213612_eng
Querying, Navigating, and Linking XML = Data 01:30 213638_eng
XML APIs 01:40 213609_eng
Extending XML 02:30 213614_eng

Course Curricula/English - US/IT Professional = Certifications/IBM/IBM Certified Associate Developer - Rational=20 Application Developer for WebSphere Software V6/Developing with = IBM=20 Rational Application Developer for WebSphere Software = V6
Rational Application Developer = Workbench 02:45 228133_eng
Java Development with Rational = Application=20 Developer 03:25 228134_eng
Web Development with Rational = Application=20 Developer 02:50 228136_eng
Running Applications in Rational = Application=20 Developer 02:45 228137_eng
Testing and Debugging in Rational = Application=20 Developer 02:55 228138_eng
Packaging and Deployment in Rational = Application=20 Developer 01:30 228139_eng

Course Curricula/English - US/IT Professional = Certifications/IBM/IBM Certified Database Administrator - DB2 UDB = V8.1 for=20 Linux, UNIX and Windows/701 IBM Certified Database Administrator - = DB2 UDB=20 V8.1 for Linux, UNIX and Windows
Managing a DB2 UDB Server 02:50 217408_eng
Administering Data Placement in DB2 = UDB 02:40 217409_eng
Managing Database Access in DB2 UDB 02:30 217410_eng
Monitoring a DB2 UDB database 02:35 217411_eng
Utilizing DB2 UDB Utilities 02:15 217412_eng
Managing Disaster Recovery in a DB2 UDB=20 Database 01:35 217413_eng

Course Curricula/English - US/IT Professional = Certifications/Information Systems Examination Board = (ISEB)/Foundation=20 Certificate in IT Service Management/ITIL Foundation = Exam
ITIL: The Service Desk and Incident = Management 03:30 CUST0181
ITIL: Configuration and Release = Management 03:00 CUST0182
ITIL: Service Level and Capacity = Management 02:30 CUST0183
ITIL: Problem and Change Management 02:30 CUST0184
ITIL: Continuity and Availability = Management 02:30 CUST0185
ITIL: Financial and Security = Management 02:00 CUST0186
Mentoring Information Technology = Infrastructure=20 Library Foundations (ITIL v1.0) n/a mntitilfv1
TestPrep Information Technology = Infrastructure=20 Library Foundations (ITIL v1.0) n/a TPITILFV1_eng

Course Curricula/English - US/IT Professional = Certifications/Linux Professional Institute (LPI)/Linux = Professional=20 Institute Certification (LPIC): Junior Level = Administration/117-101 LPI=20 101 General Linux I
Linux and CLI 03:20 205571_eng
Streams, Pipes, Redirects, and = Processes 02:00 205817_eng
Regular Expressions and Text = Processing 03:00 205864_eng
File Handling in Linux 03:00 205876_eng
File System Mounting and Management 02:00 209856_eng
Partitions, File Systems, and Disk = Quotas in=20 Linux 01:40 206170_eng
Hardware Issues for Linux 01:40 210680_eng
Hardware Configurations for Linux 03:00 206384_eng
Linux Installation Techniques 02:00 206385_eng
Debian and Red Hat Package = Management 01:20 210681_eng
The X Window System 02:00 206387_eng

Course Curricula/English - US/IT Professional = Certifications/Linux Professional Institute (LPI)/Linux = Professional=20 Institute Certification (LPIC): Junior Level = Administration/117-102 LPI=20 101 General Linux II
Updating the Linux Kernel 02:00 206818_eng
Printing and Documentation in Linux 02:40 206819_eng
Shell Scripting in Linux 02:50 206820_eng
Administrative Tasks in Linux 01:10 206821_eng
Managing Linux Group and User = accounts 02:10 211818_eng
Automating Linux System Tasks and Backup = Strategies 03:10 206822_eng
Networking Fundamentals for Linux=20 Administrators 03:00 206958_eng
Networking Services in a Linux = Environment 03:00 206959_eng
Working with Sendmail and Apache in = Linux 02:00 206979_eng
Security within a Linux Environment 03:10 206960_eng

Course Curricula/English - US/IT Professional = Certifications/Linux Professional Institute (LPI)/Linux = Professional=20 Institute Certification (LPIC): Intermediate Level = Administration/LPI=20 Level 2 Exam 201
Linux Kernel Compilation and System = Startup 02:20 221118_eng
Linux Filesystem Management and File = Sharing 02:25 221129_eng
Linux Networking Configuration 02:00 221146_eng
Linux Networking Services 02:40 221157_eng
Linux Hardware Configuration and System=20 Maintenance 02:40 221174_eng
Security in the Linux Environment 02:45 222680_eng
Linux System Customization and = Automation 02:15 221197_eng
Linux Troubleshooting 02:10 221186_eng

Course Curricula/English - US/IT Professional = Certifications/Linux Professional Institute (LPI)/Linux = Professional=20 Institute Certification (LPIC): Intermediate Level = Administration/LPI=20 Level 2 Exam 202
Linux Kernel Compilation and System = Startup 02:20 221118_eng
Linux Files