Dining Services ~ A Guide To Student Employment

Professionalism on the Floor

The majority of your job is to provide excellent customer service and proper attitude. Therefore:

Do not discuss personal or political problems while on the serving floor.
When you are on the floor, do not lean against walls or stand around talking with other employees.
Be familiar with the menu.
Even if there is nothing to do in your section, look busy.
When standing at a buffet table or dining room, keep arms crossed behind your back.
Take pride in your appearance, always wear a clean and proper uniform.
Keep a low noise level when clearing dirty dishes.
Treat each guest as they are equally important, you never know who you may be serving.
Always keep a smile on your face, it is amazing what a smile can do.