Frequently Asked Questions
- Who can receive services?
Our services are open to both community members and UNC students.
- Who is my counselor?
All our clinicians are UNC graduate students working toward their master's or doctoral degrees in an area of Counseling or Psychology. Student counselors are supervised by licensed professionals. We strive to train our students to be competent, culturally sensitive, and strengths-based in their approach. Students work from a variety of theories and perspectives.
- How long is my session and how often do I come to counseling?
All individual and couples/family sessions are 45-50 minutes. We see clients once a week, at the same time every week. Group sessions last between 60 and 90 minutes depending on the semester. You can contact the Clinic office for more information.
- What is the cost of a session?
Session fees start at $60 for a semester and are on a sliding scale. More advanced clinicians may charge more, usually $10-$60 per session. Group services are free. Assessment fees start at $500 for a battery and $50 for additional testing.
- What are the limits to your services?
The PSC at UNC reserves the right to refer out any clients based on our availability and the appropriateness of a client for our services. We do not have crisis services, psychiatric services, or clinicians trained to work with clients coping with active substance abuse. Depending on the nature of a client's presenting concern and current availability of clinicians, they may be given more appropriate referrals for outside services by our Clinic staff.
- What do I do in an emergency?
We do not have emergency services within our clinic, and our phone is not regularly staffed after hours or during school breaks. If there is an emergency, please call 911 or go to the nearest emergency room. If you wish to talk to a crisis counselor see the referrals below:
- Suicide Prevention Hotline: 1-800-273-TALK (8255)
- North Range Behavioral Health Crisis Phone: 970-347-2120
- Crisis Text Message line: 741741
- How do I make an appointment?
To make an appointment, you will need to complete a brief (15-20 minute) phone intake with one of our office staff. Please call 970-351-1645 to complete an intake. Leave a message if no one is available and we will get back to you within 3 business days unless otherwise noted in our voicemail.