Welcome to UNC Blackboard Support Resources
Blackboard Upgrade - Is Complete
The Learning Management System Advisory Group, comprised of faculty and staff, has approved a recommendation to upgrade to the latest Service Pack for Blackboard 9.1. The Service Packs fix existing issues, and in this case include some excellent new features and some changes to the Blackboard interface.
Faculty Presentation Materials
- PowerPoint presentation (movie)
- PowerPoint presentation (pdf)
- Additional information and workshop schedule (pdf)
This site is designed to provide resources on how and why to use Blackboard, along with important links for Blackboard Support. Select from the Faculty or Student links on the left navigation menu for all of the latest announcements and support documentation.
Instructional Designers and Technical Support Center (TSC) have teamed up to provide a Blackboard Support model assisting faculty with Blackboard technical problems and instructional help.
Calls concerning Blackboard support to the TSC 1-800-545-2331 or (970-351-4357) will be recorded and immediately assigned to the best resource to resolve the issue.
Blackboard Regularly Scheduled Maintenance
Due to maintenance, Blackboard may be unavailable for the following regularly scheduled times. Refer to the Blackboard Blog for the most up-to-date information concerning its status.
- Friday MST - 12 am - 4 am