Managing your Bearmail/URSA Password

Important note:  Your Blackboard user login will be set to the same thing your Bearmail/URSA is generated as.   Also, the password to the Blackboard login is synchronized to what your Bearmail/URSA password is, hence, when you change your Bearmail/URSA password, it changes your Blackboard password. 

Once your Bearmail/URSA account is activated and you are able to access the URSA portal at http://ursa.unco.edu , you will need to set your Secret Questions and Answers.  They will be on the screen that will come up the first time you log into the URSA portal.

What this will enable you to do is reset your password if you get locked out of your account or forget what your password is.  To access the Password Reset Utility, click the link off the URSA login page that says
"Forgot your password? Click here."  

This will bring up the screen below where you need to put in your user name.



Select "Continue" and then 3 of the 8 secret questions will come up and you will need to answer them.
 

Upon success of this action, a password reset screen will then come up.



If you want to reset your Secret Questions and Answers you will be able to access them again by selecting the link labeled "My Account" in URSA.



As you can see on the screen below, there is a link labeled "Change Security Questions and Answers"   Also, you will be able to change your password here.

Important note:  Your Blackboard user login will be set to the same thing your Bearmail/URSA is generated as.   Also, the password to the Blackboard login is synchronized to what your Bearmail/URSA password is, hence, when you change your Bearmail/URSA password, it changes your Blackboard password. 

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If you encounter a problem please contact the Technical Support Center at 351-4357 for assistance.

Page Last Updated:  11/02/2006