Marilee Bresciani Visits UNC

Next Steps

Women climbing a Climbing Rock WallWorkshop participants were invited to reflect on the next steps they need to take in order to implement systematic program assessment.  Here’s what they had to say about . . .

Making time

  • Take the time to sit down and come up with goals.  Sometimes areas think that everything is o.k. and don’t do any action to see what needs to be done.
  • Finding time and resources.
  • Taking the time to develop outcome-based assessment versus satisfaction surveys among a broad range of programs.

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Setting priorities

  • Set aside time to make program assessment a priority.
  • To determine which areas are priorities and take action!!
  • Narrow down priorities that we are doing collectively.
  • Prioritizing what gets assessed.

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Identifying goals and outcomes

  • Spending some time creating learning objectives for our department.
  • To clearly identify the outcomes we strive to yield!
  • Redefine outcomes
  • Identify specific learning objectives.
  • Identify basic outcomes and assessment methods.
  • Clarify and communicate intended outcomes in all areas (they are there – just foggy in placed and not well communicated in general).
  • Define/redefine outcomes.

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Developing assessment plans

  • Concentrated time to work together to develop outcomes – delivery – evaluation pieces for goals developed earlier this year. 
  • Develop 5-7 year assessment plan – integrate this into annual goal setting process.
  • Create developmental plans – putting our vision on paper – by doing this, creating assessment opportunities
  • To sit down and develop a plan and outcomes, then make it a priority to implement.
  • Put the items we’ve come up with on paper and implement the approach.
  • We need to begin identifying ways to measure our identified outcomes as a part of early discussions.
  • Better documentation of the entire assessment process.

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Evaluating current activities

  • Deep evaluations of our (lack of) outreach programs.
  • Rework our current outcome statements.
  • Revisit our program events and self assess.
  • Mold goals/delivery methods already established into the whole assessment plan.
  • Reviewing or taking a look at current assessment and making sure it is what we really want assessed, and pinpoint the outcome (that we want the assessment to look at).

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Involving staff

  • We start implementing this process at meetings tomorrow!
  • Allow someone to be the driver.  Eliminate big committees that get nothing done and keep focusing on details instead of improvement.
  • Discussion among colleagues – make it an office value.
  • Educate our staff and choose goals/objectives to focus on this year.
  • Meeting with staff.
  • Bring back to office staff and go over steps with them to show that results can happen with outcomes-based assessment
  • Continue the conversation and refine our evaluation efforts as well as better train new staff to set and measure outcomes.

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Participating in professional development

  • Participate in the Assessment Institute.
  • Ongoing support and discussion about what we are doing and how we are doing it.
  • Attending meetings over the next 9 months with other University staff.
  • Continued expertise help with becoming more outcome-based.
  • I will be taking the monthly series, so this is probably the next step after this workshop.

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