Ursa Help

If you have problems with your account, please contact the Technical Support Center at 970-351-4357 or http://help.unco.edu 24 hours a day, seven days a week.

Ursa Support Call Options

Contact the Technical Support Center at (970) 351-4357 (1-HELP) 24 hours a day, seven days a week.

OR

Visit the Technical Support Center Online at http://help.unco.edu. Where you can browse the knowledge base or submit your own ticket to request for technical support.

Tech Support Options

The left side toolbar displays links to common topics that are searched in the Knowledge Base. If you don't find a solution to your problem, you can submit a ticket or do a live chat with a representative.

Tech Support Options

By clicking the Submit a Ticket buttin, you can complete a request for support online. You wil compete a short form and submit the ticket. Technical Support will send you an e-mail confirmation once your request has been forwarded to a technician, as well as when they believe they have provided a resolution for your request.

When in doubt about the severity of a call, please contact the Technical Support Center at 1-4357.
The Technical Support Center is open 24 hours a day, 7 days a week, 365 days a year.

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