About Ursa

Ursa Support Call Options

Contact the Technical Support Center at (970) 351-4357 (1-HELP) 24 hours a day, seven days a week.


Visit the Technical Support Center Online at https://help.unco.edu. Where you can browse the knowledge base or submit your own ticket to request for technical support.

Tech Support Options

The left side toolbar displays links to common topics that are searched in the Knowledge Base. If you don't find a solution to your problem, you can submit a ticket or do a live chat with a representative.

Tech Support Options

By clicking the Submit a Ticket button, you can complete a request for support online. You will complete a short form and submit the ticket. Technical Support will send you an e-mail confirmation once your request has been forwarded to a technician, as well as when they believe they have provided a resolution for your request.

When in doubt about the severity of a call, please contact the Technical Support Center at 1-4357.
The Technical Support Center is open 24 hours a day, 7 days a week, 365 days a year.