Geary Rummler states, “if you put a good performer against a bad system, the system will win every time” (2004, p.__). This echoes our beginning quote – that barriers to learning or performance are not often inherent in the capacities of the learners or workers themselves, but in the design of resources (materials) and the system.
As the administrator in your organization / school / department / division, you make the system-level design decisions that impact learners and performers.
If you are in (or lead) an organization that is not yet looking at what you do, produce and deliver this way, this tutorial will help you learn more about it and create opportunity for and within your organization. Look at this as an opportunity for you to add unique value to your organization that nobody else may be able to offer, and a way to communicate about the value your organization’s products, outputs, and outcomes add to your clients and society.
How It Applies and Gets Applied
Whether you are in K-12 administration, higher education administration, or oversee the instruction and performance aspects of a corporation or government entity, this tutorial will be highly valuable for you. It can guide the development of sound policies and system-level features (such as physical infrastructure, scheduling, technical infrastructure, etc.) so you can create a universally accessible environment in the organization or department that you lead.
If you are in corporate or government administration, check out these examples of Universal Design in the workplace:
If you are in K-12 administration, the following case studies in this tutorial highlight decision points that you could influence:
Case Studies in this Tutorial:
Related Articles and Resources
If you are in Higher Education Administration, here are some excellent resources that pertain to you: